# Compare Nutshell vs HubSpot Sales Hub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Nutshell and HubSpot Sales Hub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144340-214215/Nutshell-vs-HubSpot-SalesHub

---

# Nutshell vs HubSpot Sales Hub Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NutshellHubSpot Sales Hub2/4 selected

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

[## Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

Starting Price

$13.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [620 reviews](#user-reviews)

Positive

546

Neutral

60

Negative

14

[## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [498 reviews](#user-reviews)

Positive

462

Neutral

34

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.5

Lead Management

4.5

Sales Pipeline Management

4.5

Activity Dashboard

5.0

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.6

Sales Pipeline Management

4.6

Activity Dashboard

4.6

User satisfaction

User satisfaction

4.4

User reviews[620](https://www.capterra.com/p/144340/Nutshell/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.4

Customer support

4.4

User satisfaction

4.5

User reviews[498](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$13Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software.

Best for

HubSpot Sales Hub is used by sales professionals, business development teams, sales managers, revenue operations teams, and startups.

## User reviews

Pros & cons

BC

Brook C.

Partner

> "The mobile app allows for on-the-go solutions, email integrations are powerful for historical context, and it's highly intuitive to..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

RB

Roderick B.

Director Owner

> "The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7092735)

JT

John T.

Owner

> "The mobile app is excellent for logging notes and updates right after meetings, and the email and calendar integrations keep..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065693)

JB

Jeff B.

CRO

> "Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

Marcus B.

Founder and Advocate

> "Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

JF

Jody F.

Territory Sales Representative

> "All of the data is there, but extracting it in a customizable, meaningful report format is lacking."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7069096)

RW

Robert W.

Sales manager

> "It also allows for a more collaborative sales process, as you can easily see which tasks your colleagues have completed and see..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064924)

Sera A.

Bussness development realtor

> "Sometimes the system creates duplicates, and it makes my job a little confusing as I need to redirect the lead."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

BC

Brook C.

Partner

> "I think Nutshell's highlights include its UX/UI, efficiency of workflows, strong email and other integrations, and mobile app..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

MM

Maggie M.

Business Development Coordinator

> "I wish there was less wait time- it takes a while to load sometimes and other times does not load at all (does not happen with other..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064755)

LE

Logan E.

Digital Marketing Manager

> "Pipelines are clear and customizable, activity tracking is straightforward, and managers get solid visibility into performance..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068832)

JL

Jessica L.

Business Development Consultant

> "It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

EJ

Erin J.

Director of Special Projects

> "Nutshell does a good job of organizing and maintaining full records of interactions, conversations, emails, and notes with our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064966)

VR

Verified Reviewer

Marketing Director

> "We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065797)

Nicky B.

Chief of Staff

> "We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Daniel N.

SVP of Business Development

> "It lacks a feature to create your own workflow from scratch."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

Samantha C.

Marketing Specialist

> "I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067354)

Alexander Elliot P.

CIO

> "Too many other products require less technical people to become more savvy and that causes resistance, and slow uptake."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064959)

MM

Madelynn M.

Campaign Director

> "It allows me to learn our clients wants and needs and to pick up threads that others have dropped"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

GT

Guy T.

COO

> "The app is no where near as efficient and easy to maneuver as the website and just as easy to open up a browser on the phone instead..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6443338)

CO

Casey O.

Senior Consultant

> "Again, it is a nice way to have a lot of automation for a small company without having to spend a lot on one of the "big" CRM tools..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064798)

RL

Ryan L.

Sales Manager

> "Some features do not integrate with our high level of cyber security."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065473)

SL

Stefan L.

Sales Manager

> "I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064893)

Nicky B.

Chief of Staff

> "Nutshell can feel a bit dated at times, like old enterprise SaaS software."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Nicolas B.

Sales and Customer Service

> "It helps us out a lot streamlining and setting up reminders for the many steps that we have in our sales."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064720)

MY

Michele Y.

We don’t have titles

> "Just the fact that I cannot control undo things in the email section for instance, if I accidentally bump something and erase a..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333609)

Sera A.

Bussness development realtor

> "It did help reach our goal into understanding where the leads come from, geographical area, referrals, agents,etc."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

VD

Verity D.

Sales

> "I do not have any dislikes with the program, but it does seem to lag after a contact is recorded."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

Marcus B.

Founder and Advocate

> "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

ER

Emily R.

Director of Communications

> "Because I use NS for communications, and it's what we use for our email marketing, I have an issue with the lack of drip sequence..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

JB

Jeff B.

CRO

> "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

Garret W.

Regional Account Manager

> "Unfortunately for my team, Nutshell is geared more towards products than services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Sera A.

Bussness development realtor

> "The system guarantees security in its overall everyday task and it provides great customer support if something is not clear."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

Andrew A.

Associate Director of Operations

> "It gets daily use from me and not having it would make my life so much more needlessly difficult."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775)

Garret W.

Regional Account Manager

> "There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Hayden L. C.

Market Research Analyst

> "I don't like not being able to call a support line."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064802)

SM

Sibusiso M.

Admissions Consultant

> "It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

NC

Nick C.

Director of Business Development

> "It is also cumbersome to add a new customer, notes, and contacts while using the mobile app."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

Daniel N.

SVP of Business Development

> "I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

ND

Normand D.

Business development

> "Information is sometimes too complicated to register & we do not have all the customers contact info in the first meeting."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6665568)

BC

Brook C.

Partner

> "We can see in real-time across devices which opportunities are advancing and where others were left behind."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

JM

Jay M.

Territory sales manager

> "Not being able to add attachments to emails inside the system"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6706802)

Ross M.

CPO

> "For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

ET

Emilee T.

Account Sales Specialist

> "Sometimes hard to navigate when trying to find all contacts for a company with multiple branches."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747095)

MM

Mnjunatha M.

Senior Business Consultant

> "Nutshel is a strong contender in the productivity and AI-assistance space, particularly for users who need to process information..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6809696)

Cherrye M.

Founder CEO

> "It doesn't feel small-business friendly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065775)

KR

Kari R.

HR and Administration Manager

> "It's great to have everything in one place and to be able to see real time notes from the team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067743)

AW

Alexander W.

Manager of Marketing and Engagement

> "There are a few features that are not available in terms of sending mass emails."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6493305)

SM

Sibusiso M.

Admissions Consultant

> "It’s a reliable CRM that supports day-to-day admissions and sales activities effectively."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

MM

Madelynn M.

Campaign Director

> "It can be complicated to learn to use, especially in the beginning."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

Ross M.

CPO

> "Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

SM

Sarah M.

Sales director

> "Lacks a few features of a salesforce, can’t manage SDR campaigns"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333573)

Patrick G.

Chief Drinking Officer

> "Nutshell was the only platform that provided me with all the features I needed, without the bloat, at a price point that seemed too..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065690)

DW

Derrick W.

VP of Business Development

> "Having some issues with setting up broadcast emails and the DNS setting, but working through it. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6338015)

KH

Kelsey H.

Coordinator

> "You just keep moving forward! And customer support is nice because if I have a FAQ, then the chat bot can answer it."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065809)

TO

Tatiana O.

Marketing and Talent Manager

> "I also dislike the same feature for the automatic emails, it becomes a pain point."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333604)

VD

Verity D.

Sales

> "I love the duplicate feature to prevent the same client being entered."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

DM

Diana M.

Account Manager

> "The mobile app is less efficient than the desktop version"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6695380)

JF

Jordan F.

Regional Sales Manager

> "Easy user interface that allows you to filter leads/contacts quickly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068584)

CD

Catherine D.

Owner

> "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606)

RT

Reed T.

Business development manager

> "It also is easy to keep track of potential customers and what stage they are in the sales process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7087904)

JA

Jon A.

Water Treatment and Inside Sales Consultant

> "A lot of the marketing functions are less than intuitive."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237)

KM

Keagen M.

Business Development Consultant

> "Easy pipeline management – You can see exactly where every lead or deal stands without digging through clutter."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7070772)

CD

Cindy D.

Client Engagement Coordinator

> "email synch is a little sketchy."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6549519)

RM

Reilly M.

Director of Business Development

> "Most CRMS can be complex or hard to track emails but this is very easy"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064862)

MS

Michael S.

Agency Owner

> "There was always something missing, or it was clunky and too difficult to set up."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6581112)

KL

Kate L.

Sales and Marketing

> "What I liked most about Nutshell CRM is how simple and user-friendly it is while still offering all the tools we need as a small..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065050)

KC

Kelsey C.

Sales Manager

> "Once in a while I am searching for a company, and it won't show up.."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6671105)

AB

Alex B.

Marketing Coordinator

> "Syncing with Gmail/Outlook is seamless, making communication tracking effortless."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272)

ML

Mark L.

CEO

> "Copying emails into Nutshell and assuring they are attached to the correct Lead, and only to the correct Lead, is a pain in the..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___4964606)

ER

Emily R.

Director of Communications

> "I love the ability to track client communications, leave notes for colleagues, and have all client information in one place."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

JT

Joel T.

Owner

> "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602)

JL

Jessica L.

Business Development Consultant

> "Does integrate well with other platforms as well for a more streamline use."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

MT

Matthew T.

Business Development Executive

> "I don't like that it can be hard to find leads."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6750305)

Elias W.

marketing and finance

> "It is an excellent platform to have a perfect follow-up of sales and manage each client, with marketing through email it has been a..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6533576)

AO

Allison O.

Development Director

> "The hardest part of Nutshell to understand and use is the Dashboard."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6451664)

AB

Alex B.

Marketing Coordinator

> "Thanks to automated reminders and sales process visibility, our team’s productivity has soared."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272)

TH

Tonya H.

Brand Marketing Director

> "I am not liking the design features - very basic."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6622155)

MS

Mike S.

Sales and Program Management

> "They really offer many options to get updates to the system."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064729)

NC

Nick C.

Director of Business Development

> "Seems buggy at times."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

[View Reviews](https://www.capterra.com/p/144340/Nutshell/reviews/)

VR

Verified Reviewer

Business Development

> "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

VR

Verified Reviewer

Business Development

> "Advanced forecasting and territory management may not meet needs of large, complex sales teams."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

Jerguz A.

Project Manager

> "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

VR

Verified Reviewer

Consultant

> "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293)

Branko J.

Sales Operations Associate

> "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510)

AG

Ana G.

Business development

> "There are also times when i search a specific person and the search bar results do not match."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

Eric T.

Managing Member

> "We ended up moving the client to a third party provider that had a more feature rich application"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705)

Laurie M.

BDR

> "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761)

LM

Lindsey M.

Director of Marketing Operations

> "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688)

JW

James W.

Revenue Ops Manager

> "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

Himaanshu L.

Team Lead- Customer Success

> "The cost is on higher side, and it takes time to understand functions."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832)

SJ

Stefanny J.

Project Manager

> "The mobile app is clean and lets me move deals while standing in airport security."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

FrR

Fka runo R.

Manager

> "The only problem is the price – it can get expensive as the team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

JM

Jeff M.

Account Manager

> "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394)

MW

Maxi W.

Controller

> "Basically every automation feature comes with high additional costs."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091)

Sara Gabriela C.

Outdoor Living Consultant

> "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137)

Brandon E.

Sales Specialist

> "In certain cases, Hubspot will mark the email as invalid, causing a bounce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

TR

Tomi R.

Marketing and Sales Advisor

> "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583)

RC

Rafael C.

ENGINEER

> "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593)

SJ

Stefanny J.

Project Manager

> "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

VR

Verified Reviewer

CTO

> "The list building and mailing functions are a little bit tricky."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256)

TL

Thomas L.

Marketing Director

> "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289)

Miodrag C.

Enterprise Account Executive

> "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

AG

Ana G.

Business development

> "Overall it helped me track my deals and emails well."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

Jerguz A.

Project Manager

> "Easier to flip from one contact card to another would be a good start"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

AS

Anushka S.

Content writer

> "There are occasional bugs and glitches in the platform.2."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467)

MP

Mateja P.

Talent Acquisition Manager

> "The biggest advantage is the sequences and collaboration across the entire customer team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277)

VR

Verified Reviewer

Owner

> "Hubspot gets more expensive with the more features that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607)

KK

Kayla K.

Sales Enablement

> "The integration with our CRM and automation features makes tracking and managing leads super easy."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083)

MB

Michael B.

Director

> "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843)

NC

Natalie C.

Business Development Advisor

> "My clients were able to follow along and assess the progress on their end with zero difficulty."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

Babatunde O.

SEO Marketer

> "Hubspot sales hub's prospecting and lead generation features helps our business grow."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

HG

Haley G.

Sales Admin

> "My only complaint so far has been the transfer of our CRM data over from our previous software to this one."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208)

FrR

Fka runo R.

Manager

> "It helps us keep track of customers, follow up, and organize our work better."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

ML

Mark L.

VP, Sales

> "Too many sales and marketing emails until I turned that off in my preference center."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288)

BN

Bolortuya N.

Business Operations Manager

> "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935)

Nicole J.

Co-Founder

> "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435)

VR

Verified Reviewer

Head of International Division

> "It is a fantastic product that helps our sales team to keep all the opportunities tracked, review the pipeline and improve..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996752)

JM

Jordano M.

Técnico telecom

> "I didn't like the phone call, we have to click many times to make just one call"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234)

Babatunde O.

SEO Marketer

> "Apart from that we are able to add teamates which also makes smart collaboration possible."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

TH

Trevor H.

Logistics Sales Respresentative

> "The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4837555)

VR

Verified Reviewer

Director of Sales and Marketing

> "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472)

DH

Daniel H.

Community Marketing Specialist

> "Sales Hub integrates effortlessly with our outbound enablement tech."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615)

SS

Steven S.

Managing Member

> "Barrage of recommendations to upsell can be distracting from actual use of the product."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352)

TS

Theresa S.

Senior Account Executive

> "Best are the functions Sequences, Snippets and Task Management"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660)

Juan M.

Growth Marketer

> "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578)

LB

Lindsey B.

Relationship Director

> "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682)

VR

Verified Reviewer

Consultant

> "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907)

AG

Annie G.

Marketing Manager

> "It has a lot of features and opportunities for both sales and marketing teams"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489)

OS

Oliver S.

Commercial Director

> "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

Brandon E.

Sales Specialist

> "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

AD

Alioune D.

CEO

> "It's a bit expensive for my taste, he thought about reviewing the price"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769)

CI

Christine I.

Business Intelligence Analyst

> "It has extensive lead scoring capabilities that help us to identify and focus on promising leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

MP

Marc P.

Manager of Operations

> "It integrates in multiple forms with our current tools, like our ecommere websites."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4817425)

NM

Nessim M.

Head of Marketing

> "Design outdated"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781)

CI

Christine I.

Business Intelligence Analyst

> "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

FrR

Fka runo R.

Manager

> "The reporting is useful too, though there’s a bit of a learning curve."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

KM

Kristen M.

Hubspot Admin

> "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

CI

Christine I.

Business Intelligence Analyst

> "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "For me the customer service and big cost for paid options is a HUGE drawback."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

DG

Daniela G.

Founder

> "Very good product that offers interesting features in the free version."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384)

PM

Patrick M.

Senior Enterprise Account Executive

> "They know this, and it's their way of forcing you to purchase a more expensive version of their software."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

AB

Audrey B.

Marketing strategy manager

> "it is quite expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022)

MH

Matthew H.

Owner

> "The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3577940)

KM

Kristen M.

Hubspot Admin

> "There are some key things that are missing that Hubspot seems completely uninterested in fixing."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

Kyle M.

Account-Based Marketing Manager

> "Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3534159)

PM

Patrick M.

Senior Enterprise Account Executive

> "Otherwise, it gets lost in the activity feed for that client."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

Brittney B.

Account Manager

> "They had some great reporting features too."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569)

Kristi A.

PR & Marketing Manager

> "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226)

Brittney B.

Account Manager

> "There are support tools out there and there is so much you can do."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569)

PM

Patrick M.

Senior Enterprise Account Executive

> "There's no way to track that message."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

[View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

## User interface

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)

4.37 (620)

4.54 (498)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Nutshell

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/144340/Nutshell/#features)

HubSpot Sales Hub

30/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features)

### Recognition

Nutshell is recognized as a top-rated tool in 5 Capterra Shortlist reports

HubSpot Sales Hub is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Nutshell

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HubSpot Sales Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nutshell

-   By Nutshell
-   Located in United States
-   Founded in 2009

HubSpot Sales Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

## Popular Comparisons

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4.1

[View full comparison](https://www.capterra.com/compare/144340-157279/Nutshell-vs-Dynamics-365)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$15/month

Price

$50/month

4.4

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-214215/Dynamics-365-vs-HubSpot-SalesHub)

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.37 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$13/month

Price

$20/month

4.1

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144340-152769/Nutshell-vs-eWay-CRM)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$15/month

Price

$14.99/month

4.4

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178819-214215/EngageBay-Marketing-vs-HubSpot-SalesHub)