# Compare Nutshell vs Salesforce Starter 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Nutshell and Salesforce Starter based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144340-227088/Nutshell-vs-Salesforce-Starter

---

# Nutshell vs Salesforce Starter Features and Cost Comparison

Last updated April 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NutshellSalesforce Starter2/4 selected

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

[## Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

Starting Price

$13.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [620 reviews](#user-reviews)

Positive

546

Neutral

60

Negative

14

[## Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [224 reviews](#user-reviews)

Positive

198

Neutral

18

Negative

8

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.5

Lead Management

4.5

Sales Pipeline Management

4.5

Activity Dashboard

5.0

72%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.7

Lead Management

4.5

Sales Pipeline Management

4.7

Activity Dashboard

4.4

User satisfaction

User satisfaction

4.4

User reviews[620](https://www.capterra.com/p/144340/Nutshell/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.4

Customer support

4.4

User satisfaction

4.4

User reviews[224](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.0

Customer support

4.1

Price starts from

Price starts from

$13Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software.

Best for

Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service.

## User reviews

Pros & cons

BC

Brook C.

Partner

> "The mobile app allows for on-the-go solutions, email integrations are powerful for historical context, and it's highly intuitive to..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

RB

Roderick B.

Director Owner

> "The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7092735)

JT

John T.

Owner

> "The mobile app is excellent for logging notes and updates right after meetings, and the email and calendar integrations keep..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065693)

JB

Jeff B.

CRO

> "Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

Marcus B.

Founder and Advocate

> "Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

JF

Jody F.

Territory Sales Representative

> "All of the data is there, but extracting it in a customizable, meaningful report format is lacking."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7069096)

RW

Robert W.

Sales manager

> "It also allows for a more collaborative sales process, as you can easily see which tasks your colleagues have completed and see..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064924)

Sera A.

Bussness development realtor

> "Sometimes the system creates duplicates, and it makes my job a little confusing as I need to redirect the lead."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

BC

Brook C.

Partner

> "I think Nutshell's highlights include its UX/UI, efficiency of workflows, strong email and other integrations, and mobile app..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

MM

Maggie M.

Business Development Coordinator

> "I wish there was less wait time- it takes a while to load sometimes and other times does not load at all (does not happen with other..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064755)

LE

Logan E.

Digital Marketing Manager

> "Pipelines are clear and customizable, activity tracking is straightforward, and managers get solid visibility into performance..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068832)

JL

Jessica L.

Business Development Consultant

> "It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

EJ

Erin J.

Director of Special Projects

> "Nutshell does a good job of organizing and maintaining full records of interactions, conversations, emails, and notes with our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064966)

VR

Verified Reviewer

Marketing Director

> "We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065797)

Nicky B.

Chief of Staff

> "We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Daniel N.

SVP of Business Development

> "It lacks a feature to create your own workflow from scratch."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

Samantha C.

Marketing Specialist

> "I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067354)

Alexander Elliot P.

CIO

> "Too many other products require less technical people to become more savvy and that causes resistance, and slow uptake."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064959)

MM

Madelynn M.

Campaign Director

> "It allows me to learn our clients wants and needs and to pick up threads that others have dropped"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

GT

Guy T.

COO

> "The app is no where near as efficient and easy to maneuver as the website and just as easy to open up a browser on the phone instead..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6443338)

CO

Casey O.

Senior Consultant

> "Again, it is a nice way to have a lot of automation for a small company without having to spend a lot on one of the "big" CRM tools..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064798)

RL

Ryan L.

Sales Manager

> "Some features do not integrate with our high level of cyber security."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065473)

SL

Stefan L.

Sales Manager

> "I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064893)

Nicky B.

Chief of Staff

> "Nutshell can feel a bit dated at times, like old enterprise SaaS software."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Nicolas B.

Sales and Customer Service

> "It helps us out a lot streamlining and setting up reminders for the many steps that we have in our sales."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064720)

MY

Michele Y.

We don’t have titles

> "Just the fact that I cannot control undo things in the email section for instance, if I accidentally bump something and erase a..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333609)

Sera A.

Bussness development realtor

> "It did help reach our goal into understanding where the leads come from, geographical area, referrals, agents,etc."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

VD

Verity D.

Sales

> "I do not have any dislikes with the program, but it does seem to lag after a contact is recorded."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

Marcus B.

Founder and Advocate

> "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

ER

Emily R.

Director of Communications

> "Because I use NS for communications, and it's what we use for our email marketing, I have an issue with the lack of drip sequence..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

JB

Jeff B.

CRO

> "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

Garret W.

Regional Account Manager

> "Unfortunately for my team, Nutshell is geared more towards products than services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Sera A.

Bussness development realtor

> "The system guarantees security in its overall everyday task and it provides great customer support if something is not clear."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

Andrew A.

Associate Director of Operations

> "It gets daily use from me and not having it would make my life so much more needlessly difficult."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775)

Garret W.

Regional Account Manager

> "There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Hayden L. C.

Market Research Analyst

> "I don't like not being able to call a support line."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064802)

SM

Sibusiso M.

Admissions Consultant

> "It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

NC

Nick C.

Director of Business Development

> "It is also cumbersome to add a new customer, notes, and contacts while using the mobile app."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

Daniel N.

SVP of Business Development

> "I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

ND

Normand D.

Business development

> "Information is sometimes too complicated to register & we do not have all the customers contact info in the first meeting."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6665568)

BC

Brook C.

Partner

> "We can see in real-time across devices which opportunities are advancing and where others were left behind."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

JM

Jay M.

Territory sales manager

> "Not being able to add attachments to emails inside the system"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6706802)

Ross M.

CPO

> "For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

ET

Emilee T.

Account Sales Specialist

> "Sometimes hard to navigate when trying to find all contacts for a company with multiple branches."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747095)

MM

Mnjunatha M.

Senior Business Consultant

> "Nutshel is a strong contender in the productivity and AI-assistance space, particularly for users who need to process information..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6809696)

Cherrye M.

Founder CEO

> "It doesn't feel small-business friendly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065775)

KR

Kari R.

HR and Administration Manager

> "It's great to have everything in one place and to be able to see real time notes from the team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067743)

AW

Alexander W.

Manager of Marketing and Engagement

> "There are a few features that are not available in terms of sending mass emails."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6493305)

SM

Sibusiso M.

Admissions Consultant

> "It’s a reliable CRM that supports day-to-day admissions and sales activities effectively."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

MM

Madelynn M.

Campaign Director

> "It can be complicated to learn to use, especially in the beginning."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

Ross M.

CPO

> "Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

SM

Sarah M.

Sales director

> "Lacks a few features of a salesforce, can’t manage SDR campaigns"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333573)

Patrick G.

Chief Drinking Officer

> "Nutshell was the only platform that provided me with all the features I needed, without the bloat, at a price point that seemed too..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065690)

DW

Derrick W.

VP of Business Development

> "Having some issues with setting up broadcast emails and the DNS setting, but working through it. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6338015)

KH

Kelsey H.

Coordinator

> "You just keep moving forward! And customer support is nice because if I have a FAQ, then the chat bot can answer it."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065809)

TO

Tatiana O.

Marketing and Talent Manager

> "I also dislike the same feature for the automatic emails, it becomes a pain point."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333604)

VD

Verity D.

Sales

> "I love the duplicate feature to prevent the same client being entered."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

DM

Diana M.

Account Manager

> "The mobile app is less efficient than the desktop version"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6695380)

JF

Jordan F.

Regional Sales Manager

> "Easy user interface that allows you to filter leads/contacts quickly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068584)

CD

Catherine D.

Owner

> "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606)

RT

Reed T.

Business development manager

> "It also is easy to keep track of potential customers and what stage they are in the sales process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7087904)

JA

Jon A.

Water Treatment and Inside Sales Consultant

> "A lot of the marketing functions are less than intuitive."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237)

KM

Keagen M.

Business Development Consultant

> "Easy pipeline management – You can see exactly where every lead or deal stands without digging through clutter."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7070772)

CD

Cindy D.

Client Engagement Coordinator

> "email synch is a little sketchy."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6549519)

RM

Reilly M.

Director of Business Development

> "Most CRMS can be complex or hard to track emails but this is very easy"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064862)

MS

Michael S.

Agency Owner

> "There was always something missing, or it was clunky and too difficult to set up."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6581112)

KL

Kate L.

Sales and Marketing

> "What I liked most about Nutshell CRM is how simple and user-friendly it is while still offering all the tools we need as a small..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065050)

KC

Kelsey C.

Sales Manager

> "Once in a while I am searching for a company, and it won't show up.."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6671105)

AB

Alex B.

Marketing Coordinator

> "Syncing with Gmail/Outlook is seamless, making communication tracking effortless."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272)

ML

Mark L.

CEO

> "Copying emails into Nutshell and assuring they are attached to the correct Lead, and only to the correct Lead, is a pain in the..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___4964606)

ER

Emily R.

Director of Communications

> "I love the ability to track client communications, leave notes for colleagues, and have all client information in one place."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

JT

Joel T.

Owner

> "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602)

JL

Jessica L.

Business Development Consultant

> "Does integrate well with other platforms as well for a more streamline use."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

MT

Matthew T.

Business Development Executive

> "I don't like that it can be hard to find leads."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6750305)

Elias W.

marketing and finance

> "It is an excellent platform to have a perfect follow-up of sales and manage each client, with marketing through email it has been a..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6533576)

AO

Allison O.

Development Director

> "The hardest part of Nutshell to understand and use is the Dashboard."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6451664)

AB

Alex B.

Marketing Coordinator

> "Thanks to automated reminders and sales process visibility, our team’s productivity has soared."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272)

TH

Tonya H.

Brand Marketing Director

> "I am not liking the design features - very basic."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6622155)

MS

Mike S.

Sales and Program Management

> "They really offer many options to get updates to the system."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064729)

NC

Nick C.

Director of Business Development

> "Seems buggy at times."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

[View Reviews](https://www.capterra.com/p/144340/Nutshell/reviews/)

BK

Blerta K.

Language Instructor

> "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877)

RL

Rico L.

AE

> "Sometimes the reporting can track figures incorrectly, but not sure if that is an internal issue."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7067755)

VR

Verified Reviewer

App Developer

> "What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7098838)

Khilah B.

Owner

> "I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7076699)

VR

Verified Reviewer

Salesforce Consultant

> "It gives you the exposure to find out what you need as you continue to grow."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7123343)

VR

Verified Reviewer

Advisor

> "Customization options are basic."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416)

VR

Verified Reviewer

Advisor

> "Slight learning curve early, but useful once workflows are set."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416)

BK

Blerta K.

Language Instructor

> "Not as easy as Starter label suggests."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877)

Jeff T.

AE

> "Best CRM on the market i have enjoyed using it throughout my career at multiple companies"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7091777)

PB

Phoebe B.

Payroll Administrator

> "Response was time consuming."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055)

RS

Rob S.

Managing Director

> "Its intuitive design, responsiveness, and simplicity in implementation make it a standout choice in the market. Whether you're..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5085157)

MHS

Mohammed Hareez S.

Customer Success representative

> "To be honest there is nothing i dislike about salesforce but sometimes its bit slow"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865)

PB

Phoebe B.

Payroll Administrator

> "Overall experience was okay and easy to navigate. "

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055)

LD

Lisa D.

Billing Administrator

> "I don't like the email functionality or the notes / tasks available. "

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4839430)

James W.

Revenue Operations Manager

> "Extremely customisable, has a wide range of features and functionality, extremely powerful In the amount of automations and..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5084445)

HML

Hector Manuel L.

Bookings Office Admin

> "Export data might require some experience using this app. If not used to work with SF you might find a little bit frustrated..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4768423)

PW

Peggie W.

Acct Resolution

> "Compact and streamlined which goes well with small business."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6582490)

PC

Patrick C.

Financial Planner

> "It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765)

DV

Donovan V.

Retirement Benefit Analyst II

> "Salesforce starter is a great tool that we're able to utilize in our workplace."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6649475)

JW

Janet W.

Project Manager

> "That they moved to lightning and it is not as good as classic"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896)

VR

Verified Reviewer

CEO

> "Salesforce is great because you can work to keep track of real-time user and purchase analytics, customer support, customer..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4456584)

RS

Roberto S.

Project Manager

> "If you're not an admin, is difficult to know the rules behind the dashboard reports and automated emails."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3548806)

NB

Nichole B.

Owner

> "It is easy to set up, use, maintain and set sales goals with it."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138)

PC

Patrick C.

Financial Planner

> "As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. "

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765)

JL

Judith L.

office manager

> "it is good, I like it but it is pricely."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6814031)

CG

Clayton G.

Database Manager

> "It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#SoftwareAdvice___3264312)

NB

Nichole B.

Owner

> "It was easy to install, easy to use, and made managing sales a breeze."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138)

NZB

Nastazija Zivaljevic B.

Customer Support Specialist

> "There are too many features, which at times are repetitive and sometimes not easy to find/ not distinct enough to know what to..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2966383)

VR

Verified Reviewer

Quality Systems Manager

> "Salesforce Essentials is the best way to provide better service to our customers."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4933814)

VR

Verified Reviewer

HR Lead

> "I also think that the knowledge articles are very hard to work with and its not really clear when they're published or in..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2909707)

VR

Verified Reviewer

Business Operations Analyst

> "It offers a range of tools and features, and can be highly customizable to fit the specific needs of businesses of various..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4605252)

NN

Nomava N.

Freelancer

> "For a limited business, over there is too much to sort through for everything we need."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3209891)

AD

Alexis D.

Operations Direcot

> "It is very handy even though it needs some expertise to set it up but don't let this stop you, their resources library is..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4745886)

ED

Elizabeth D.

Marketing

> "This product is not designed for the Financial Services industry."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2898851)

MHS

Mohammed Hareez S.

Customer Success representative

> "My overall experience is wonderful with salesforce"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865)

JW

JAMES W.

Sales Engineer

> "Too many unused fields that muddy up the screen and info can get lost in all the blank fields."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2786888)

Rick K.

Owner

> "We've been super happy with it and my personal favorite part is being able to do so much from my phone."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696)

PS

Paul S.

Chief Engineer

> "My biggest issue with Salesforce is that it is so big."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3007447)

Julio Cesar M.

SALES MANAGER

> "Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me out to improve my sales..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4650211)

MK

Mayank K.

Assistant Manager - Digital Marketing

> "Role Hierarchy & Permission sets are difficult to understand and multiple roles assigning can be difficult."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2779825)

JW

Janet W.

Project Manager

> "It was much more intuitive and easier to locate information."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896)

HW

Heather W.

Compliance Analyst

> "It is overwhelming at first to get a handle on the software."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3006744)

Rick K.

Owner

> "It's been part of the reason we've been able to stay so organized."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696)

MB

Matthew B.

Digital Engagement Officer

> "It can be difficult to resolve problems without having to search for help topics."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2789605)

[View Reviews](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

## User interface

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)

4.37 (620)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)

4.40 (224)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Nutshell

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/144340/Nutshell/#features)

Salesforce Starter

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/227088/Salesforce-Starter/#features)

### Recognition

Nutshell is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Salesforce Starter

### Deployment & support

Nutshell

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Salesforce Starter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nutshell

-   By Nutshell
-   Located in United States
-   Founded in 2009

Salesforce Starter

-   By Salesforce
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.37 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

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[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.37 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

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[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

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4.2

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4.3

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[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.37 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

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$13/month

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4.1

Features

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4.4

Ease of Use

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4.3

4.4

Ease of Use

4.1

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[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

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4.4

Ease of Use

4.4

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