# Compare Nutshell vs ZoomInfo Operations 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Nutshell and ZoomInfo Operations based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144340-253448/Nutshell-vs-ZoomInfo-Operations

---

# Nutshell vs ZoomInfo Operations Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NutshellZoomInfo Operations2/4 selected

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (618)](https://www.capterra.com/p/144340/Nutshell/reviews/)

[ZoomInfo Operations](https://www.capterra.com/p/253448/ZoomInfo-Operations/)[4.3 (105)](https://www.capterra.com/p/253448/ZoomInfo-Operations/reviews/)

[## Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (618)](https://www.capterra.com/p/144340/Nutshell/reviews/)

Starting Price

$13.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [618 reviews](#user-reviews)

Positive

544

Neutral

60

Negative

14

[## ZoomInfo Operations](https://www.capterra.com/p/253448/ZoomInfo-Operations/)[4.3 (105)](https://www.capterra.com/p/253448/ZoomInfo-Operations/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4.4

Reviews Sentiment

Based on [105 reviews](#user-reviews)

Positive

91

Neutral

11

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 5,794 reviews from lead management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

CRM

4.7

Contact Management

4.5

Lead Capture

4.3

Lead Generation

4.4

Prospecting Tools

4.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

CRM

\--

Contact Management

NA

Lead Capture

2.0

Lead Generation

NA

Prospecting Tools

\--

User satisfaction

User satisfaction

4.4

User reviews[618](https://www.capterra.com/p/144340/Nutshell/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.4

Customer support

4.4

User satisfaction

4.3

User reviews[105](https://www.capterra.com/p/253448/ZoomInfo-Operations/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.4

Price starts from

Price starts from

$13Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software.

Best for

OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.

## User reviews

Pros & cons

BC

Brook C.

Partner

> "The mobile app allows for on-the-go solutions, email integrations are powerful for historical context, and it's highly intuitive to use..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

RB

Roderick B.

Director Owner

> "The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7092735)

JT

John T.

Owner

> "The mobile app is excellent for logging notes and updates right after meetings, and the email and calendar integrations keep everything..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065693)

JB

Jeff B.

CRO

> "Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t in..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

Marcus B.

Founder and Advocate

> "Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

JF

Jody F.

Territory Sales Representative

> "All of the data is there, but extracting it in a customizable, meaningful report format is lacking."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7069096)

RW

Robert W.

Sales manager

> "It also allows for a more collaborative sales process, as you can easily see which tasks your colleagues have completed and see their..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064924)

Sera A.

Bussness development realtor

> "Sometimes the system creates duplicates, and it makes my job a little confusing as I need to redirect the lead."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

BC

Brook C.

Partner

> "I think Nutshell's highlights include its UX/UI, efficiency of workflows, strong email and other integrations, and mobile app quality. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

MM

Maggie M.

Business Development Coordinator

> "I wish there was less wait time- it takes a while to load sometimes and other times does not load at all (does not happen with other..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064755)

LE

Logan E.

Digital Marketing Manager

> "Pipelines are clear and customizable, activity tracking is straightforward, and managers get solid visibility into performance without..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068832)

JL

Jessica L.

Business Development Consultant

> "It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

EJ

Erin J.

Director of Special Projects

> "Nutshell does a good job of organizing and maintaining full records of interactions, conversations, emails, and notes with our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064966)

VR

Verified Reviewer

Marketing Director

> "We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065797)

Nicky B.

Chief of Staff

> "We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Daniel N.

SVP of Business Development

> "It lacks a feature to create your own workflow from scratch."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

Samantha C.

Marketing Specialist

> "I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for the..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067354)

Alexander Elliot P.

CIO

> "Too many other products require less technical people to become more savvy and that causes resistance, and slow uptake."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064959)

MM

Madelynn M.

Campaign Director

> "It allows me to learn our clients wants and needs and to pick up threads that others have dropped"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

GT

Guy T.

COO

> "The app is no where near as efficient and easy to maneuver as the website and just as easy to open up a browser on the phone instead of..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6443338)

CO

Casey O.

Senior Consultant

> "Again, it is a nice way to have a lot of automation for a small company without having to spend a lot on one of the "big" CRM tools..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064798)

RL

Ryan L.

Sales Manager

> "Some features do not integrate with our high level of cyber security."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065473)

SL

Stefan L.

Sales Manager

> "I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over to..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064893)

Nicky B.

Chief of Staff

> "Nutshell can feel a bit dated at times, like old enterprise SaaS software."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Nicolas B.

Sales and Customer Service

> "It helps us out a lot streamlining and setting up reminders for the many steps that we have in our sales."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064720)

MY

Michele Y.

We don’t have titles

> "Just the fact that I cannot control undo things in the email section for instance, if I accidentally bump something and erase a large..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333609)

Sera A.

Bussness development realtor

> "It did help reach our goal into understanding where the leads come from, geographical area, referrals, agents,etc."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

VD

Verity D.

Sales

> "I do not have any dislikes with the program, but it does seem to lag after a contact is recorded."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

Marcus B.

Founder and Advocate

> "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

ER

Emily R.

Director of Communications

> "Because I use NS for communications, and it's what we use for our email marketing, I have an issue with the lack of drip sequence..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

JB

Jeff B.

CRO

> "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

Garret W.

Regional Account Manager

> "Unfortunately for my team, Nutshell is geared more towards products than services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Sera A.

Bussness development realtor

> "The system guarantees security in its overall everyday task and it provides great customer support if something is not clear."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

Andrew A.

Associate Director of Operations

> "It gets daily use from me and not having it would make my life so much more needlessly difficult."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775)

Garret W.

Regional Account Manager

> "There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Hayden L. C.

Market Research Analyst

> "I don't like not being able to call a support line."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064802)

SM

Sibusiso M.

Admissions Consultant

> "It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

NC

Nick C.

Director of Business Development

> "It is also cumbersome to add a new customer, notes, and contacts while using the mobile app."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

Daniel N.

SVP of Business Development

> "I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

ND

Normand D.

Business development

> "Information is sometimes too complicated to register & we do not have all the customers contact info in the first meeting."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6665568)

BC

Brook C.

Partner

> "We can see in real-time across devices which opportunities are advancing and where others were left behind."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

JM

Jay M.

Territory sales manager

> "Not being able to add attachments to emails inside the system"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6706802)

Ross M.

CPO

> "For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

ET

Emilee T.

Account Sales Specialist

> "Sometimes hard to navigate when trying to find all contacts for a company with multiple branches."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747095)

MM

Mnjunatha M.

Senior Business Consultant

> "Nutshel is a strong contender in the productivity and AI-assistance space, particularly for users who need to process information..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6809696)

Cherrye M.

Founder CEO

> "It doesn't feel small-business friendly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065775)

KR

Kari R.

HR and Administration Manager

> "It's great to have everything in one place and to be able to see real time notes from the team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067743)

AW

Alexander W.

Manager of Marketing and Engagement

> "There are a few features that are not available in terms of sending mass emails."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6493305)

VD

Vlad D.

Project Manager

> "The variety of tools and integrations offered were useful and allowed our team to solve many challenges in different ways while helping..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6294023)

MM

Madelynn M.

Campaign Director

> "It can be complicated to learn to use, especially in the beginning."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

SM

Sibusiso M.

Admissions Consultant

> "It’s a reliable CRM that supports day-to-day admissions and sales activities effectively."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

SM

Sarah M.

Sales director

> "Lacks a few features of a salesforce, can’t manage SDR campaigns"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333573)

Ross M.

CPO

> "Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

DW

Derrick W.

VP of Business Development

> "Having some issues with setting up broadcast emails and the DNS setting, but working through it. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6338015)

Patrick G.

Chief Drinking Officer

> "Nutshell was the only platform that provided me with all the features I needed, without the bloat, at a price point that seemed too..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065690)

TO

Tatiana O.

Marketing and Talent Manager

> "I also dislike the same feature for the automatic emails, it becomes a pain point."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333604)

KH

Kelsey H.

Coordinator

> "You just keep moving forward! And customer support is nice because if I have a FAQ, then the chat bot can answer it."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065809)

DM

Diana M.

Account Manager

> "The mobile app is less efficient than the desktop version"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6695380)

VD

Verity D.

Sales

> "I love the duplicate feature to prevent the same client being entered."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

CD

Catherine D.

Owner

> "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606)

JF

Jordan F.

Regional Sales Manager

> "Easy user interface that allows you to filter leads/contacts quickly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068584)

JA

Jon A.

Water Treatment and Inside Sales Consultant

> "A lot of the marketing functions are less than intuitive."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237)

RT

Reed T.

Business development manager

> "It also is easy to keep track of potential customers and what stage they are in the sales process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7087904)

CD

Cindy D.

Client Engagement Coordinator

> "email synch is a little sketchy."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6549519)

KM

Keagen M.

Business Development Consultant

> "Easy pipeline management – You can see exactly where every lead or deal stands without digging through clutter."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7070772)

MS

Michael S.

Agency Owner

> "There was always something missing, or it was clunky and too difficult to set up."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6581112)

RM

Reilly M.

Director of Business Development

> "Most CRMS can be complex or hard to track emails but this is very easy"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064862)

KC

Kelsey C.

Sales Manager

> "Once in a while I am searching for a company, and it won't show up.."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6671105)

KL

Kate L.

Sales and Marketing

> "What I liked most about Nutshell CRM is how simple and user-friendly it is while still offering all the tools we need as a small..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065050)

ML

Mark L.

CEO

> "Copying emails into Nutshell and assuring they are attached to the correct Lead, and only to the correct Lead, is a pain in the neck. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___4964606)

AB

Alex B.

Marketing Coordinator

> "Syncing with Gmail/Outlook is seamless, making communication tracking effortless."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272)

JT

Joel T.

Owner

> "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live chat..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602)

RG

Richard G.

CEO

> "Our pipeline and revenue boards are great motivators. As we set KPIs with our team, we are seeing some great competition and increased..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6803523)

MT

Matthew T.

Business Development Executive

> "I don't like that it can be hard to find leads."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6750305)

ER

Emily R.

Director of Communications

> "I love the ability to track client communications, leave notes for colleagues, and have all client information in one place."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

AO

Allison O.

Development Director

> "The hardest part of Nutshell to understand and use is the Dashboard."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6451664)

JL

Jessica L.

Business Development Consultant

> "Does integrate well with other platforms as well for a more streamline use."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

TH

Tonya H.

Brand Marketing Director

> "I am not liking the design features - very basic."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6622155)

Elias W.

marketing and finance

> "It is an excellent platform to have a perfect follow-up of sales and manage each client, with marketing through email it has been a..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6533576)

NC

Nick C.

Director of Business Development

> "Seems buggy at times."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

[View Reviews](https://www.capterra.com/p/144340/Nutshell/reviews/)

DB

Diana B.

Founder

> "ZoomInfo is often considered the best prospecting tool if your team can afford it."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___6645977)

DB

Diana B.

Founder

> "In my tests, their emails come back as only 85% deliverable on average - and I would say 25% of the 85% are catch-alls."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___6645977)

NJ

Nacky J.

Senior Data Analyst

> "Data count of accounts and contacts are mostly within my satisfactory outcome."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___4642773)

KC

Kevin C.

Account Manager

> "It can also feel a bit overwhelming at first, making it harder for new users to get up to speed quickly."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___6304653)

Reunaldo P.

Senior Data Analyst

> "I appreciated how simple ZoomInfo OperationsOS was to use and navigate as well as how quickly it could provide me with the..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___4634828)

CE

Charles E.

Business Operations Manager

> "Unable to create accounts and then associate them to campaigns within the same upload, similar to the functionality available for..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2299123)

CE

Charles E.

Business Operations Manager

> "We use it to improve data Quality, mass list uploads, nightly automated cleanses, and record deduplication."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2299123)

IE

Istvan E.

Revenue Ops

> "Please let me edit the time zone of the scheduling interface, none of our departments are located in the EDT timezone but the UI..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308633)

VR

Verified Reviewer

Director, Revenue Operations

> "Allows you to easily manage CRM data in bulk; improving overall hygiene, preventing duplicate records, and saving time from manual..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2298719)

IE

Istvan E.

Revenue Ops

> "The current import feature makes too many calls to the API so we cannot use it and have to pay for a very expensive alternative tool."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308633)

AB

Alex B.

Senior Salesforce Administrator

> "Ringlead packages together a lot of features that can be purchased individually as separate products from other vendors. If you're..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308913)

AS

Andrew S.

Marketing Automation Platform Manager

> "It requires some backend updates to all contacts in marketing automation and is not as automated and is not easy as advertised."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2338901)

CE

Charles E.

Business Operations Manager

> "Lead to account matching and conversion is a particularly helpful project to reduce duplicate accounts sales reps may create when..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2299123)

VR

Verified Reviewer

Sales Operations Specialist

> "Unfortunately a lot of the data we were able to bringing from Everstring is duplicative of what we already had in our SFDC instance."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2434361)

LA

LUKE A.

CDR

> "Allowing you to select multiple contacts to get information on, then directly import in Salesforce is a great feature and much prefer..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2235801)

OT

Olivier T.

Marketing Analytics

> "You don't know the sort of details you will get until you connect it and start running task (for enrichment specifically), you may..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308601)

PT

Paul T.

Sales

> "Capture is an essential tool that conveniently brings automation in qualifying the missing details for leads with minimal data..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2246318)

NM

Nicol M.

Email Marketing Manager

> "It is not a viable solution for preventing/deleting duplicates in Marketo."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2298726)

JT

Jackie T.

Global Sales & Operations Mgr

> "We onboarded RingLead as a tool to help with the business cards that we got from conferences, but now it is a huge part of our Lead..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308670)

IE

Istvan E.

Revenue Ops

> "Failures to handle records could be displayed more prominently after a job runs and also why they failed."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308633)

JT

Jackie T.

Global Sales & Operations Mgr

> "It makes me really confident in using Ringlead as a tool since we can easily trouble shoot and have a ton of visibility into the data..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308670)

BT

Bill T.

Inside Sales Rep

> "The condensed screen (although you can alter it) isn't the most streamlined user friendly tool out there. "

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2245539)

JD

Jessica D.

Manager

> "this program is easy to use, it is straightforward and very helpful."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___3711604)

KP

Kathy P.

Principle Data Analyst, Data Governance

> "The interface is less then intuitive, and I find that I spend more time clicking around looking for what I want than I would like to"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2309109)

BT

Bill T.

Inside Sales Rep

> "Also- your able to store 1000 contacts at any given time, this is nice simply to fall back on/ remind you of older contacts (when..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2245539)

GE

Gabrielle E.

SDR

> "Sometimes the data is incorrect and there have been a few occasions that the emails have been incorrect as well."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226703)

GE

Gabrielle E.

SDR

> "Being able to quickly capture leads on LinkedIn and export them to SalesForce is a huge bonus and makes my job more effecient."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226703)

ZS

Zachary S.

BDR

> "Clunky UI makes it cumbersome at times to navigate"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226941)

RW

Robert W.

Digital Marketing Manager

> "RingLead helped us remove duplicates and clean up our database for better marketing and sales alignment. "

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226641)

VR

Verified Reviewer

BDR

> "Emails are often incorrect and mobile numbers arent always reliable."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2223064)

JT

Jackie T.

Global Sales & Operations Mgr

> "One thing in particular, for the webform submissions, it is awesome to see what errors come up and all the detail that is provided."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308670)

KP

Kathy P.

Principle Data Analyst, Data Governance

> "Our marketing team initially brought Ringlead in house, but were having some problems understanding and using the tool. "

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2309109)

AO

Angela O.

Business Development

> "The most important element when choosing Capture was the integration functionality with SF and LinkedIn Sales Navigator."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2217494)

MV

Marcelo V.

Inside Sales Representative

> "I had several problems with importing leads from a particular website which is this one \[SENSITIVE CONTENT HIDDEN\]"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2245612)

AS

ANDREW S.

SDR

> "Being able to get some numbers that i was unable to find before, and personal emails helped generate more prospecting efforts"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226736)

RV

Roberto V.

SDR

> "The name fields are not adapted to French and Spanish markets."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2235917)

SP

Scott P.

Head of CRM

> "One of the first recommendations I make when working on a new Salesforce org is implementing a solution for data hygiene."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2315818)

AS

Andrew S.

Marketing Automation Platform Manager

> "We came with a very specific business case and were assured and essentially sold on a false premise."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2338901)

NM

Nicol M.

Email Marketing Manager

> "RingLead does a decent job at restricting/preventing duplicates from being created in Salesforce."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2298726)

EG

ELLEN G.

Senior Sales Dev

> "Just an inefficient product that requires too many steps to get the job done."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226846)

PE

Paul E.

Sales Operations

> "You can also work on both Sandbox and Production effortlessly and refresh the connection immediately."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308620)

MF

Morgan F.

Marketing Operations Specialist

> "It took a while for me to learn the in's and out's of the product."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308613)

SP

Scott P.

Head of CRM

> "Their pricing is inline with what they offer and their tool is customizable enough to fit most use cases."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2315818)

SH

Steve H.

AE

> "Call functionality is not what we see as valuable"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2250509)

KM

Kirstin M.

Senior Sales Director, North America Mid-Enterprise

> "Capture helps me to get leads uploaded into Salesforce in a very effortless manner."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2245556)

AS

Andrew S.

Marketing Automation Platform Manager

> "We didn't end up using it because at that point it wasn't adding any value."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2338901)

MV

Marcelo V.

Inside Sales Representative

> "Capture 3.0 helps me to achieve easily my weekly outsource lead target."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2245612)

LR

Lindsay R.

Account Executive

> "Cost - I have 0 insight into how much we pay b/c"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226928)

NT

Nick T.

Senior Data Engineer

> "It is helping us to not only remove duplicates but also to maintain good data hygiene."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2298704)

JM

James M.

Salesforce Administrator

> "The deduplication is the part that's difficult to master."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2310182)

KP

Kathy P.

Principle Data Analyst, Data Governance

> "I spent quite a bit of time with the team figuring out what we need and creating templates so that it will be easier for the users. "

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2309109)

DS

Derek S.

Sales

> "From time to time the cell phones will be wrong but oh well."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226593)

[View Reviews](https://www.capterra.com/p/253448/ZoomInfo-Operations/reviews/)

## User interface

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)

4.36 (618)

[ZoomInfo Operations](https://www.capterra.com/p/253448/ZoomInfo-Operations/)

4.26 (105)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Nutshell

Top features

36/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   CRM
-   Customizable Fields
-   Document Storage
-   Drag & Drop
-   Email Marketing
-   Email Tracking
-   For Sales Teams/Organizations
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Distribution
-   Lead Generation
-   Lead Nurturing
-   Lead Qualification
-   Lead Segmentation
-   Monitoring
-   Opportunity Management
-   Pipeline Management
-   Prospecting Tools
-   Real-Time Data
-   Reminders
-   Reporting/Analytics
-   Sales Forecasting
-   Sales Reports
-   Sales Trend Analysis
-   Social Media Integration
-   Source Tracking
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Web Forms
-   Workflow Management

[See all features](https://www.capterra.com/p/144340/Nutshell/#features)

ZoomInfo Operations

23/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   CRM
-   Customizable Fields
-   Document Storage
-   Drag & Drop
-   Email Marketing
-   Email Tracking
-   For Sales Teams/Organizations
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Distribution
-   Lead Generation
-   Lead Nurturing
-   Lead Qualification
-   Lead Segmentation
-   Monitoring
-   Opportunity Management
-   Pipeline Management
-   Prospecting Tools
-   Real-Time Data
-   Reminders
-   Reporting/Analytics
-   Sales Forecasting
-   Sales Reports
-   Sales Trend Analysis
-   Social Media Integration
-   Source Tracking
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Web Forms
-   Workflow Management

[See all features](https://www.capterra.com/p/253448/ZoomInfo-Operations/#features)

### Recognition

No recognitions have been awarded to Nutshell

No recognitions have been awarded to ZoomInfo Operations

### Deployment & support

Nutshell

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ZoomInfo Operations

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nutshell

-   By Nutshell
-   Located in United States
-   Founded in 2009

ZoomInfo Operations

-   By ZoomInfo
-   Located in United States
-   Founded in 2000

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