# Compare Yotpo vs Kangaroo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kangaroo and Yotpo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144389-149363/Yotpo-vs-Kangaroo-Rewards

---

# Kangaroo vs Yotpo Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KangarooYotpo2/4 selected

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

[## Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [250 reviews](#user-reviews)

Positive

248

Neutral

1

Negative

1

[## Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.9

Functionality

4.4

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [376 reviews](#user-reviews)

Positive

342

Neutral

23

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 2,328 reviews from customer loyalty software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Third-Party Integrations

4.7

Loyalty Program

4.9

Rewards Management

4.8

Gift Card Management

4.6

Loyalty Cards

4.6

67%Fit

Missing features

Feature ratings

Third-Party Integrations

4.3

Loyalty Program

3.9

Rewards Management

3.9

Gift Card Management

NA

Loyalty Cards

3.7

User satisfaction

User satisfaction

4.9

User reviews[250](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.9

User satisfaction

4.5

User reviews[376](https://www.capterra.com/p/144389/Yotpo/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

3.9

Customer support

4.5

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick & mortar, omnichannel businesses, multi-location, and enterprise businesses.

Best for

eCommerce brands, online retailers, digital marketers, customer experience managers, and brand growth strategists.

## User reviews

Pros & cons

KG

Kai G.

Intern

> "The ability to customize point-based campaigns, track customer activity, and offer tier-based rewards has added great value to our..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7028175)

VR

Verified Reviewer

manager

> "One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options when..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7118785)

FA

Fatima A.

Co founde r

> "The opportunity to have our own white-label app allows us to deliver a more personalised and branded experience for our loyalty..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6840912)

EF

Eric F.

Owner

> "There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both in-store and..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6827622)

NE

Nour E.

Owner manager

> "We love the flexibility to customise points and rewards."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7060907)

SC

Stephie C.

Marketing Manager

> "Not being able to purchase email credits on my own without having to chat with customer service though I am told this is a provider..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405)

EZ

Elias Z.

Owner

> "Very professional, work efficient and professional specially charbel sabbagh who’s handling my account, perfect job very..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079342)

KP

Kait P.

General Manager

> "It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts being..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6256749)

NH

Nour H.

Online Shop Admin

> "It allows for a huge probability of strategies, which is exactly what we needed for petshoplebanon.com."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

AW

Adam W.

E-Commerce Executive

> "The cross over between the new dashboard and the old portal can be frustrating to use at times."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231)

RK

Ramy K.

Ecommerce Manager

> "Advanced Features : point reward, tiers rewards , referal program and promotional reward, it has everything you need"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6438573)

LF

Lindsay F.

CFO

> "Setup is a little cumbersome and relies on the customer service rep to walk you through everything."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6338608)

Danielle N.

Owner

> "I like the AI features that help you make your emails and subject lines better."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6872625)

Simon H.

Managing Director

> "The email marketing engine is a little outdated, and it would be far more preferable to allow all of the functions which only work..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5062320)

SK

Sara K.

Head of Marketing Department

> "I really like how Kangaroo makes earning and redeeming points simple and rewarding."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710)

SC

Souad C.

Owner

> "There was never a time where I struggled and she wasn’t able to help!"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6846985)

MK

Mariane K.

Ecommerce Executive

> "The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7110743)

LV

Lotte V.

Marketing Manager

> "Most of our issues have been because of our own data issues."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6763792)

NH

Nour H.

Online Shop Admin

> "This level of personalized, problem-solving support is what makes this app a five-star solution for us."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

AW

Adam W.

E-Commerce Executive

> "Often find it freezing having to log back in."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231)

NH

Nour H.

Online Shop Admin

> "We were extremely impressed by two main things: the flexibility of the platform and the truly exceptional support we received from..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

EC

Erin C.

Personal Assistant

> "The time it took to create the app was a little longer than expected, but was understandable as we also had API integration with..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6274182)

RR

Rebecca R.

Director of E-Commerce

> "Kangaroo was the only solution that we found to integrate our POS (Lightspeed Retail) with our E-Commerce store (Shopify)."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6495171)

LB

Logan B.

Executive Assistant

> "The only issues we ran into were design customization as it relates to branding."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6149883)

AK

Alicia K.

Marketing Coordinator

> "The program runs smoothly and has helped improve customer engagement."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494)

SF

Steve F.

Creative Strategy

> "We are in the SHAFT industry, so there are challenges that limit our ability to take full advantage of the features."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5025386)

NH

Nour H.

Online Shop Admin

> "The platform itself is fantastic, offering an incredible depth of features and customization options."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

AB

Aaron B.

Retail Director

> "I would personally like less options that work flawlessly over too many options that have some clunky things about them."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6304809)

SC

Stephie C.

Marketing Manager

> "We love the options for segmenting customers and helping create loyalty through the points system."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405)

AO

Aimee O.

Owner

> "The setup was more cumbersome than I had planned on, but that comes with any transition."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6302710)

JK

Joe K.

Owner

> "Switching to Kangaroo was really easy, has the tier option which is important for our rollout and setting up the rewards was smooth."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6873238)

TK

Tayyaba K.

Marketing Manager

> "As a small business, this was a costly investment."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6413245)

MB

Mike B.

VP of Operations

> "All team members at Kangaroo have been incredibly supportive throughout our experience. Whenever I reach out through email, they’re..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7038071)

RK

Ron K.

Owner

> "The only issue I have had with kangaroo is the need to have images for rewards and draws that are only for internal use."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___3778016)

JA

Jordan A.

Owner

> "Segments to target specific customers that helps us reach our marketing goals each month"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6800921)

MA

Manal A.

E commerce manager

> "Requires a lot of human interference"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6123115)

AK

Alicia K.

Marketing Coordinator

> "She consistently goes above and beyond to support us and make sure everything runs smoothly."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494)

ME

Michelle E.

President

> "The integration isn’t seamless for our customers."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___4792203)

SK

Sara K.

Head of Marketing Department

> "The app is user-friendly ,and the rewards and offers feel valuable and relevant."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710)

AD

Andwele D.

Reviewer

> "I feel as though its not talked about. And when i ask people if they know the kangaroo software they say "what software?""

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___2906962)

[View Reviews](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "Having reviews, loyalty, and SMS under one roof is appealing on paper, and the review request automation..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7128751)

LP

Lisa P.

content management

> "I wanted to install yotpo on my shopify store, and play with it for 2 weeks before I wanted to commit to..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6825471)

HD

Hannah D.

Warehouse Assistant Manager

> "Yotpo customer service/support is top notch, helps problem solve and helps build flows and will check..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6794018)

VR

Verified Reviewer

Customer Experience Supervisor

> "The integration for replying to user questions submitted via Yotpo x Gorgias in particular is a bit clunky"

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7008336)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "The Shopify integration is clean and the on-site display widgets are easy to set up."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7128751)

SL

Suzanne L.

Head of CRM

> "Awkward to integrate with e-commerce platforms which aren't Shopify"

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6822718)

OC

Owen C.

MD

> "Excellent integration with our Shopify ecommerce store, works really well to reward repeat customers and..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6573291)

NM

NATASHA M.

Controller

> "We were not able to customize like they said in sales pitch."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7022180)

AR

Albert R.

Customer Care Expert

> "Yotpo had some nice subscription management features and many integrations that worked well with our..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6698999)

FL

Fabian L.

E-Commerce Manager

> "Very performance heavy on site, very little customization as well as the lack of ratings"

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6648049)

XC

Xavier C.

Founder

> "Yotpo makes full stack marketing 100% easier - The email functionality is my favourite part."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6551257)

AR

Albert R.

Customer Care Expert

> "There were too many bugs and things breaking."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6698999)

SD

Stephanie D.

VP of Marketing

> "We love the ease of collecting reviews, as well as their shoppable UGC and SMS solutions."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6432877)

LP

Lisa P.

content management

> "I think that it's expensive."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6825471)

HD

Hannah D.

Warehouse Assistant Manager

> "Overall we enjoy using yotpo, we have yet to find another company that beats the price and offers..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6794018)

Philip G.

Owner

> "A dumpster fire of code in the web reviews widget make matters worse."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6031530)

FL

Fabian L.

E-Commerce Manager

> "Simplicity, well done integrations with Shopify and Klaviyo among others"

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6648049)

JP

Juliette P.

CEO

> "Also, without taking a super premium plan, it was not possible to ask for customized feedbacks to our..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3758277)

VR

Verified Reviewer

President

> "Easy set up and use and good value for money."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7090972)

Philip G.

Owner

> "Contribution reports are unreliable."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6031530)

SL

Suzanne L.

Head of CRM

> "Easy to set up (particularly if integrated with Shopify)"

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6822718)

AM

Andrea M.

Virtual Assistant

> "The facebook connection regularly disconnects, and I don't know it."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4298697)

AL

Andrew L.

eCommerce Manager

> "Overall, Yotpo has been a good partner and allowed us to try out a lot of strategies with a single..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6642514)

JH

Jonathan H.

owner

> "The integration was difficult for me, but I'm not that savvy with code. "

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4660107)

VR

Verified Reviewer

Marketing Manager

> "The most useful feature of Yotpo is how easily it integrates with your website and provides customers..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3566127)

MR

Mats R.

Owner

> "Most of its feature are locked between different tiers, a weird business model for a modern SaaS platform."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3351107)

HD

Hannah D.

Warehouse Assistant Manager

> "Creates an easy trust worthy face for your company."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6794018)

CV

Cleo V.

Dir. of eCommerce

> "It's expensive - definitely the most expensive of the options out there, but it comes with white glove..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2981893)

SL

Suzanne L.

Head of CRM

> "Good core functionality"

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6822718)

CM

Chantell M.

Marketing Associate

> "I've run into an issue with the visual content curator that hasn't been solved, even with multiple..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2739663)

LM

Larissa M.

Graphic Designer

> "Easy and convenient access to website features"

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6559151)

CB

Catarina B.

Owner

> "The only negative for me is how their external scripts can affect my site speed, perhaps this is..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2426158)

Manjulika B.

Equity Trader

> "With a wide range of features designed to support both onsite and offsite strategies, it's clear that..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4724730)

JP

Juliette P.

CEO

> "Yotpo was too expensive."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3758277)

AH

Alex H.

Owner

> "YOTPO really helps build customer trust for my store and thus aids conversion rate. "

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3818896)

KN

Kamal N.

Business Development Manager

> "The price is pretty expensive."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4345648)

JA

Jacki A.

Owner

> "I like the customization aspect."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4972364)

KN

Kamal N.

Business Development Manager

> "Customer support is not so good."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4345648)

VR

Verified Reviewer

Owner

> "I've been pretty satisfied overall. Plus Yotpo has many other apps that intergrate well."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6043158)

PM

Paul M.

ZCEO

> "Using the admin site can be frustrating because it is slow and sometimes confusing."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2907363)

Patrick G.

ecommerce administrator

> "We were happy with a previous reviews solution until we couldn't integrate with Google shopping ads but..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3679976)

EE

Esteban E.

eCom Manager

> "It's very hard to set up and the customer support takes too long to solve issues ."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3186251)

JAN

Jo-Ann N.

Owner

> "It's so easy to set it all up and massively important for social proof."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6051601)

Eszter D.

Marketing manager

> "they only offer annual contracts, very expensive plans."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3116798)

VR

Verified Reviewer

Marketing Manager

> "We have a lot of product reviews, not only for marketing but also for the benefit of our customers."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3566127)

KF

Kay F.

Owner

> "It takes so long to navigate around anything and nothing is explained."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2941217)

MA

Melanie A.

Owner

> "I really love that I can set up to send reminders to my customers to leave a review."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3817614)

MR

Mats R.

Owner

> "Another bad feature is the localization."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3351107)

Manjulika B.

Equity Trader

> "One of the things that really sets Yotpo apart is their commitment to staying up-to-date with the latest..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4724730)

AS

Ange S.

Brand Manager

> "Sometimes the different tiers and offers can be confusing; not sure where YOTPO reviews ends and YOTPO..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2713534)

RM

Robert M.

Owner

> "It really helps gather reviews after purchases automatically."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3676290)

VR

Verified Reviewer

Owner CEO

> "Only after I started paying learned that even though I'm paying I don't unlock features. Until I get a..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2429836)

VR

Verified Reviewer

Marketing Manager

> "It is beneficial to moderate online reviews and responds to meeting customers' needs."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3566127)

PM

Paul M.

ZCEO

> "That needs to be fixed or scrapped."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2907363)

RM

Robert M.

Owner

> "I have been using Yotpo for several and it has helped my business grow with reviews."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3676290)

CG

Chris G.

Marketing Director

> "Lots of features are only available on the higher tier plans which are far too expensive for small..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2569296)

Manjulika B.

Equity Trader

> "They regularly update their product, so you can be confident that you're always using the most..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4724730)

SV

Stephen V.

Digital Experience Manager

> "I also don't like that I can't send review requests with our ESP, Klaviyo. "

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2257182)

MM

Markeisha M.

Founder

> "I've used Yotpo for about 3 years and I have been recently loving the new improvements with campaign..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4661223)

MJ

Michelle J.

Owner

> "It is pretty expensive when you look at emails sent verses reviews received."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2562481)

DB

Dal B.

President

> "Many different plans are available and the functionailty is superior to other competitors."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4675555)

JF

Jonathan F.

President

> "WAY too expensive and our reviews are disorganized and all over our website"

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2713463)

VR

Verified Reviewer

Communications Director

> "Yotpo gets the job done in an effective fashion and a revenue booster for our company."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4382675)

Mauricio C.

CEO & FOUNDER

> "The price, if we compare with another apps, is more expensive."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2578758)

MH

Mia H.

Marketing Coordinator

> "I love that we are able to manage positive and negative reviews that come in."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3848491)

SV

Shivangi V.

CEO

> "The initial CVS file was not easy to navigate."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2574896)

CV

Cleo V.

Dir. of eCommerce

> "Yotpo definitely offers the most robust options for loyalty and referral programs, that definitely is..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2981893)

JB

Joe B.

Owner

> "Every service costs money and it adds up quick."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2576367)

DB

Dal B.

President

> "Its likely the best review widget available particularly for Shopify."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4675555)

SJ

Stephanie J.

CEO/Founder

> "I hate the layout of the dashboard."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2714606)

AC

Alfonso C.

Founder

> "I just love the way it handles reviews, the automation, the negative feedback tools and that we share to..."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2911478)

SC

Stuart C.

director

> "not worth the money"

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2570073)

AM

Amy M.

business owner

> "SO many great features, really visible for the customer to see when deciding on a purchase"

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4310739)

SJ

Stephanie J.

CEO/Founder

> "It's not easy to use."

[See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2714606)

[View Reviews](https://www.capterra.com/p/144389/Yotpo/reviews/)

## User interface

4.85 (250)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)

4.53 (376)

### Features

Kangaroo

Top features

39/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Client Portal
-   Communication Management
-   CRM
-   Customer Activity Tracking
-   Customer Database
-   Customer History
-   Customer Profiles
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable Templates
-   Discount Management
-   eCommerce Management
-   Email Marketing
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Gift Card Management
-   Loyalty Cards
-   Loyalty Program
-   Member Portal
-   Membership Management
-   Multi-Campaign
-   Multi-Channel Communication
-   Multi-Channel Marketing
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Referral Tracking
-   Rewards Management
-   SMS Marketing
-   Social Promotion
-   Survey/Poll Management
-   Third-Party Integrations
-   Transaction History

[See all features](https://www.capterra.com/p/149363/Kangaroo-Rewards/#features)

Yotpo

21/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Client Portal
-   Communication Management
-   CRM
-   Customer Activity Tracking
-   Customer Database
-   Customer History
-   Customer Profiles
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable Templates
-   Discount Management
-   eCommerce Management
-   Email Marketing
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Gift Card Management
-   Loyalty Cards
-   Loyalty Program
-   Member Portal
-   Membership Management
-   Multi-Campaign
-   Multi-Channel Communication
-   Multi-Channel Marketing
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Referral Tracking
-   Rewards Management
-   SMS Marketing
-   Social Promotion
-   Survey/Poll Management
-   Third-Party Integrations
-   Transaction History

[See all features](https://www.capterra.com/p/144389/Yotpo/#features)

### Recognition

Kangaroo is recognized as a top-rated tool in 1 Capterra Shortlist reports

Yotpo is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Kangaroo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Yotpo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kangaroo

-   By Kangaroo Rewards
-   Located in Canada
-   Founded in 2013

Yotpo

-   By Yotpo
-   Located in Israel
-   Founded in 2010

## Popular Comparisons

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (196)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)

$79/month

Price

$99/month

4.7

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144990-149363/Referral-Marketing-Automation-vs-Kangaroo-Rewards)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,204)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

$199/month

Price

$299/month

4.4

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144389-169618/Yotpo-vs-Trustpilot)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (477)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

$79/month

Price

$0

4.7

Features

4.7

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/149363-197141/Kangaroo-Rewards-vs-Tremendous-Rewards)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

vs

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/)

$199/month

Price

$49/month

4.4

Features

4.9

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/144389-210085/Yotpo-vs-TrueReview)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[4.78 (525)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/)

$79/month

Price

Contact vendor for pricing

4.7

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146809-149363/E-Gift-Card-Rewards-and-Incentives-vs-Kangaroo-Rewards)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

vs

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

$199/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144389-152997/Yotpo-vs-BirdEye)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,204)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

$79/month

Price

$299/month

4.7

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/149363-169618/Kangaroo-Rewards-vs-Trustpilot)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

vs

[NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/)

$199/month

Price

$75/month

4.4

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/142037-144389/NiceJob-vs-Yotpo)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[TapMango](https://www.capterra.com/p/148733/TapMango/)[4.79 (186)](https://www.capterra.com/p/148733/TapMango/reviews/)

$79/month

Price

Contact vendor for pricing

4.7

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/148733-149363/TapMango-vs-Kangaroo-Rewards)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

vs

[Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/)

$199/month

Price

$19/month

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/144389-176189/Yotpo-vs-Okendo)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$79/month

Price

$14/month

4.7

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/149363-155928/Kangaroo-Rewards-vs-Zoho-CRM)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

vs

[Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (357)](https://www.capterra.com/p/172802/Swell/reviews/)

$199/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144389-172802/Yotpo-vs-Swell)