# Compare Yotpo vs Okendo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Okendo and Yotpo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144389-176189/Yotpo-vs-Okendo --- # Okendo vs Yotpo Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OkendoYotpo2/4 selected [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) [## Okendo](https://www.capterra.com/p/176189/Okendo/)[4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $19.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [223 reviews](#user-reviews) Positive 218 Neutral 4 Negative 1 [## Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) Starting Price $199.00/month Value-for-Money 3.9 Functionality 4.4 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [376 reviews](#user-reviews) Positive 342 Neutral 23 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,104 reviews from review management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Review Request 4.7 Negative Feedback Management 4.8 Review Monitoring 4.9 Response Management 4.7 Review Notification 4.6 82%Fit Feature ratings Review Request 4.6 Negative Feedback Management 4.8 Review Monitoring 4.6 Response Management 4.5 Review Notification 4.7 User satisfaction User satisfaction 4.9 User reviews[223](https://www.capterra.com/p/176189/Okendo/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.6 Customer support 4.8 User satisfaction 4.5 User reviews[376](https://www.capterra.com/p/144389/Yotpo/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 3.9 Customer support 4.5 Price starts from Price starts from $19Other, Per Month - Free version - Free trial Price starts from $199Flat Rate, Per Month - Free version - Free trial Best for Best for Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. Trusted by 17,000+ brands like SKIMS, Rhode, and Oh Polly to drive growth. Best for eCommerce brands, online retailers, digital marketers, customer experience managers, and brand growth strategists. ## User reviews Pros & cons MC Morgan C. eCommerce Manager > "One of our favorite features is the ability to incorporate user-generated content (UGC) through the Okendo Media Grid, allowing..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6549976) CX Caitlin X. Retention Manager > "I found the additional credits very expensive (2x more per credit than our plan)." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7052174) KB Kayla B. Owner > "What's really helpful is the chat button for instant assistance, so if I get stuck, there's always something available to guide..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7091695) KJ Kyle J. Director of Ecommerce > "In the sales process, we were promised sorting functionality that is not possible." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7033678) KB Kayla B. Owner > "I like that Okendo offers an easy way to create a view of reviews for my bakery website." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7091695) KD Kishan D. Sr. Manager of Customer Experience > "I wish there was a way to block certain customers from leaving reviews that were not appropriate or irrelevant." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523653) VR Verified Reviewer Sr. Digital Marketing Manager > "For a DTC brand on Shopify, it's one of the cleaner solutions in the space." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7121797) LM Laura M. Project Manager > "Navigating the platform feels clunky, and key tools are hard to access." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6542282) JA Julian A. Founder > "Love the review sliders that help prospective customers gage the fit, quality or anything else you’d like to set (we’re a..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6312530) CH Chris H. Co-Founder > "Quizzes is useful but the building tools are not the most efficient." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523555) VR Verified Reviewer Sr. Digital Marketing Manager > "Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7121797) CS Cael S. Growth > "Takes too many clicks to add something to a group." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523311) CS Casey S. Dir of Ecomm > "The service level that the account team provides is also stellar, and I always feel like the people I'm talking to are invested..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7028217) KD Kishan D. Sr. Manager of Customer Experience > "We have receive repeat offenders leaving marketing reviews for other brands." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523653) CM Carolina M. Website Manager > "We moved from another tool that was missing several features, and Okendo had everything we needed from day one." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7046635) CM Cammie M. Ecommerce Manager > "Review request templates don't look the nicest." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6542498) JM Jake M. CEO > "I love the quick support, ease of the user experience and the shopify on site widgets." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7061095) HC Hayley C. Operations Manager > "We trialled the referral option but found this to be ineffective for us." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6168055) KB Kayla B. Owner > "I also appreciate that the directions are straightforward and the website has a clean appearance." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7091695) KN Kate N. DIrector > "We have 2 websites so had to pay for 2 subscriptions which was a little expensive, we also wanted to integrate with Klaviyo but..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2416724) VR Verified Reviewer Sr. Digital Marketing Manager > "The support team and account management are genuinely top tier, responsive, proactive, and easy to work with." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7121797) SL Stefanie L. Wholesale Account Executive > "We didn't realize that the starter plan was not available for Shopify Plus users before making our decision so the pricing felt..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2413374) CX Caitlin X. Retention Manager > "I have requested help on all matters of things at all times, and have been always met with a friendly and quick response." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7052174) Andy H. Proprietor > "Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2445593) CM Cammie M. Ecommerce Manager > "Easy integration with Shopify, it looks really nice on the site, easy to use, prioritizes product review generation and works..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6542498) CB Claire B. Senior Ecommerce Manager > "Test sends were not the easiest." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2897831) MC Morgan C. eCommerce Manager > "The ease of collecting customer feedback and seamlessly integrating those reviews into our website has exceeded our..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6549976) RM Rachel M. Owner > "I don’t think I have yet been able to use all its functions and find it hard searching through help pages" [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2429980) CM Carolina M. Website Manager > "Their support has been consistent, responsive, and genuinely helpful, which made the whole process much easier than expected." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7046635) WJ Warren J. CEO > "I dont like the non-email integration - opens another window" [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2413809) CS Casey S. Dir of Ecomm > "We are extremely happy with the business model, usability, and service levels that Okendo has provided for REEF over the past 3..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7028217) SD Shaina D. Founder > "It's a bit expensive compared to other alternatives." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2413689) WC Wendi C. Senior Manager of ECommerce and Customer Experience > "The professionalism and knowledge from the team we work with." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7117358) KK Kris K. E-commerce Sales > "My only con is that I didn’t find this sooner for my store!" [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2422596) RD Rachel D. Owner > "They are constantly improving, the back end is ridiculously easy to navigate, and customers had a high rate of writing reviews;..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6545790) WJ Warren J. CEO > "Very Average." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2413809) [View Reviews](https://www.capterra.com/p/176189/Okendo/reviews/) VR Verified Reviewer Sr. Digital Marketing Manager > "Having reviews, loyalty, and SMS under one roof is appealing on paper, and the review request automation..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7128751) LP Lisa P. content management > "I wanted to install yotpo on my shopify store, and play with it for 2 weeks before I wanted to commit to..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6825471) HD Hannah D. Warehouse Assistant Manager > "Yotpo customer service/support is top notch, helps problem solve and helps build flows and will check..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6794018) VR Verified Reviewer Customer Experience Supervisor > "The integration for replying to user questions submitted via Yotpo x Gorgias in particular is a bit clunky" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7008336) VR Verified Reviewer Sr. Digital Marketing Manager > "The Shopify integration is clean and the on-site display widgets are easy to set up." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7128751) SL Suzanne L. Head of CRM > "Awkward to integrate with e-commerce platforms which aren't Shopify" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6822718) OC Owen C. MD > "Excellent integration with our Shopify ecommerce store, works really well to reward repeat customers and..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6573291) NM NATASHA M. Controller > "We were not able to customize like they said in sales pitch." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7022180) AR Albert R. Customer Care Expert > "Yotpo had some nice subscription management features and many integrations that worked well with our..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6698999) FL Fabian L. E-Commerce Manager > "Very performance heavy on site, very little customization as well as the lack of ratings" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6648049) XC Xavier C. Founder > "Yotpo makes full stack marketing 100% easier - The email functionality is my favourite part." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6551257) AR Albert R. Customer Care Expert > "There were too many bugs and things breaking." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6698999) SD Stephanie D. VP of Marketing > "We love the ease of collecting reviews, as well as their shoppable UGC and SMS solutions." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6432877) LP Lisa P. content management > "I think that it's expensive." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6825471) HD Hannah D. Warehouse Assistant Manager > "Overall we enjoy using yotpo, we have yet to find another company that beats the price and offers..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6794018) Philip G. Owner > "A dumpster fire of code in the web reviews widget make matters worse." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6031530) FL Fabian L. E-Commerce Manager > "Simplicity, well done integrations with Shopify and Klaviyo among others" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6648049) JP Juliette P. CEO > "Also, without taking a super premium plan, it was not possible to ask for customized feedbacks to our..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3758277) VR Verified Reviewer President > "Easy set up and use and good value for money." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7090972) Philip G. Owner > "Contribution reports are unreliable." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6031530) SL Suzanne L. Head of CRM > "Easy to set up (particularly if integrated with Shopify)" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6822718) AM Andrea M. Virtual Assistant > "The facebook connection regularly disconnects, and I don't know it." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4298697) AL Andrew L. eCommerce Manager > "Overall, Yotpo has been a good partner and allowed us to try out a lot of strategies with a single..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6642514) JH Jonathan H. owner > "The integration was difficult for me, but I'm not that savvy with code. " [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4660107) VR Verified Reviewer Marketing Manager > "The most useful feature of Yotpo is how easily it integrates with your website and provides customers..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3566127) MR Mats R. Owner > "Most of its feature are locked between different tiers, a weird business model for a modern SaaS platform." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3351107) HD Hannah D. Warehouse Assistant Manager > "Creates an easy trust worthy face for your company." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6794018) CV Cleo V. Dir. of eCommerce > "It's expensive - definitely the most expensive of the options out there, but it comes with white glove..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2981893) SL Suzanne L. Head of CRM > "Good core functionality" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6822718) CM Chantell M. Marketing Associate > "I've run into an issue with the visual content curator that hasn't been solved, even with multiple..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2739663) LM Larissa M. Graphic Designer > "Easy and convenient access to website features" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6559151) CB Catarina B. Owner > "The only negative for me is how their external scripts can affect my site speed, perhaps this is..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2426158) Manjulika B. Equity Trader > "With a wide range of features designed to support both onsite and offsite strategies, it's clear that..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4724730) JP Juliette P. CEO > "Yotpo was too expensive." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3758277) AH Alex H. Owner > "YOTPO really helps build customer trust for my store and thus aids conversion rate. " [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3818896) KN Kamal N. Business Development Manager > "The price is pretty expensive." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4345648) JA Jacki A. Owner > "I like the customization aspect." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4972364) KN Kamal N. Business Development Manager > "Customer support is not so good." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4345648) VR Verified Reviewer Owner > "I've been pretty satisfied overall. Plus Yotpo has many other apps that intergrate well." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6043158) PM Paul M. ZCEO > "Using the admin site can be frustrating because it is slow and sometimes confusing." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2907363) Patrick G. ecommerce administrator > "We were happy with a previous reviews solution until we couldn't integrate with Google shopping ads but..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3679976) EE Esteban E. eCom Manager > "It's very hard to set up and the customer support takes too long to solve issues ." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3186251) JAN Jo-Ann N. Owner > "It's so easy to set it all up and massively important for social proof." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6051601) Eszter D. Marketing manager > "they only offer annual contracts, very expensive plans." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3116798) VR Verified Reviewer Marketing Manager > "We have a lot of product reviews, not only for marketing but also for the benefit of our customers." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3566127) KF Kay F. Owner > "It takes so long to navigate around anything and nothing is explained." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2941217) MA Melanie A. Owner > "I really love that I can set up to send reminders to my customers to leave a review." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3817614) MR Mats R. Owner > "Another bad feature is the localization." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3351107) Manjulika B. Equity Trader > "One of the things that really sets Yotpo apart is their commitment to staying up-to-date with the latest..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4724730) AS Ange S. Brand Manager > "Sometimes the different tiers and offers can be confusing; not sure where YOTPO reviews ends and YOTPO..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2713534) RM Robert M. Owner > "It really helps gather reviews after purchases automatically." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3676290) VR Verified Reviewer Owner CEO > "Only after I started paying learned that even though I'm paying I don't unlock features. Until I get a..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2429836) VR Verified Reviewer Marketing Manager > "It is beneficial to moderate online reviews and responds to meeting customers' needs." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3566127) PM Paul M. ZCEO > "That needs to be fixed or scrapped." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2907363) RM Robert M. Owner > "I have been using Yotpo for several and it has helped my business grow with reviews." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3676290) CG Chris G. Marketing Director > "Lots of features are only available on the higher tier plans which are far too expensive for small..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2569296) Manjulika B. Equity Trader > "They regularly update their product, so you can be confident that you're always using the most..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4724730) SV Stephen V. Digital Experience Manager > "I also don't like that I can't send review requests with our ESP, Klaviyo. " [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2257182) MM Markeisha M. Founder > "I've used Yotpo for about 3 years and I have been recently loving the new improvements with campaign..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4661223) MJ Michelle J. Owner > "It is pretty expensive when you look at emails sent verses reviews received." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2562481) DB Dal B. President > "Many different plans are available and the functionailty is superior to other competitors." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4675555) JF Jonathan F. President > "WAY too expensive and our reviews are disorganized and all over our website" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2713463) VR Verified Reviewer Communications Director > "Yotpo gets the job done in an effective fashion and a revenue booster for our company." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4382675) Mauricio C. CEO & FOUNDER > "The price, if we compare with another apps, is more expensive." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2578758) MH Mia H. Marketing Coordinator > "I love that we are able to manage positive and negative reviews that come in." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3848491) SV Shivangi V. CEO > "The initial CVS file was not easy to navigate." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2574896) CV Cleo V. Dir. of eCommerce > "Yotpo definitely offers the most robust options for loyalty and referral programs, that definitely is..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2981893) JB Joe B. Owner > "Every service costs money and it adds up quick." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2576367) DB Dal B. President > "Its likely the best review widget available particularly for Shopify." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4675555) SJ Stephanie J. CEO/Founder > "I hate the layout of the dashboard." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2714606) AC Alfonso C. Founder > "I just love the way it handles reviews, the automation, the negative feedback tools and that we share to..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2911478) SC Stuart C. director > "not worth the money" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2570073) AM Amy M. business owner > "SO many great features, really visible for the customer to see when deciding on a purchase" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4310739) SJ Stephanie J. CEO/Founder > "It's not easy to use." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2714606) [View Reviews](https://www.capterra.com/p/144389/Yotpo/reviews/) ## User interface 4.85 (223) [Yotpo](https://www.capterra.com/p/144389/Yotpo/) 4.53 (376) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important AI Copilot 120 Important Okendo 22/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/176189/Okendo/#features) Yotpo Top features 28/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/144389/Yotpo/#features) ### Recognition Okendo is recognized as a top-rated tool in 2 Capterra Shortlist reports Yotpo is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Okendo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Yotpo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Okendo - By Okendo - Located in Australia - Founded in 2016 Yotpo - By Yotpo - Located in Israel - Founded in 2010 ## 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