# Compare Yotpo vs Shopper Approved 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Yotpo and Shopper Approved based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144389-179680/Yotpo-vs-Shopper-Approved --- # Yotpo vs Shopper Approved Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: YotpoShopper Approved2/4 selected [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.9 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) [## Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) Starting Price $199.00/month Value-for-Money 3.9 Functionality 4.4 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [376 reviews](#user-reviews) Positive 342 Neutral 23 Negative 11 [## Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.9 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [132 reviews](#user-reviews) Positive 131 Neutral 1 Negative 0 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,104 reviews from review management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Review Request 4.6 Negative Feedback Management 4.8 Review Monitoring 4.6 Response Management 4.5 Review Notification 4.7 86%Fit High performer Feature ratings Review Request 4.9 Negative Feedback Management 4.8 Review Monitoring 4.9 Response Management 4.9 Review Notification 4.9 User satisfaction User satisfaction 4.5 User reviews[376](https://www.capterra.com/p/144389/Yotpo/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 3.9 Customer support 4.5 User satisfaction 4.9 User reviews[132](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $199Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for eCommerce brands, online retailers, digital marketers, customer experience managers, and brand growth strategists. Best for Shopper Approved is used by ecommerce websites, online stores, digital marketers, brand managers, and online retailers. ## User reviews Pros & cons VR Verified Reviewer Sr Manager, Digital Marketing > "Having reviews, loyalty, and SMS under one roof is appealing on paper, and the review request automation..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7128751) LP Lisa P. content management > "I wanted to install yotpo on my shopify store, and play with it for 2 weeks before I wanted to commit to..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6825471) HD Hannah D. Warehouse Assistant Manager > "Yotpo customer service/support is top notch, helps problem solve and helps build flows and will check..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6794018) VR Verified Reviewer Customer Experience Supervisor > "The integration for replying to user questions submitted via Yotpo x Gorgias in particular is a bit clunky" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7008336) VR Verified Reviewer Sr Manager, Digital Marketing > "The Shopify integration is clean and the on-site display widgets are easy to set up." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7128751) SL Suzanne L. Head of CRM > "Awkward to integrate with e-commerce platforms which aren't Shopify" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6822718) OC Owen C. MD > "Excellent integration with our Shopify ecommerce store, works really well to reward repeat customers and..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6573291) NM NATASHA M. Controller > "We were not able to customize like they said in sales pitch." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7022180) AR Albert R. Customer Care Expert > "Yotpo had some nice subscription management features and many integrations that worked well with our..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6698999) FL Fabian L. E-Commerce Manager > "Very performance heavy on site, very little customization as well as the lack of ratings" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6648049) XC Xavier C. Founder > "Yotpo makes full stack marketing 100% easier - The email functionality is my favourite part." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6551257) AR Albert R. Customer Care Expert > "There were too many bugs and things breaking." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6698999) SD Stephanie D. VP of Marketing > "We love the ease of collecting reviews, as well as their shoppable UGC and SMS solutions." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6432877) LP Lisa P. content management > "I think that it's expensive." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6825471) HD Hannah D. Warehouse Assistant Manager > "Overall we enjoy using yotpo, we have yet to find another company that beats the price and offers..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6794018) Philip G. Owner > "A dumpster fire of code in the web reviews widget make matters worse." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6031530) FL Fabian L. E-Commerce Manager > "Simplicity, well done integrations with Shopify and Klaviyo among others" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6648049) JP Juliette P. CEO > "Also, without taking a super premium plan, it was not possible to ask for customized feedbacks to our..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3758277) VR Verified Reviewer President > "Easy set up and use and good value for money." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___7090972) Philip G. Owner > "Contribution reports are unreliable." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6031530) SL Suzanne L. Head of CRM > "Easy to set up (particularly if integrated with Shopify)" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6822718) AM Andrea M. Virtual Assistant > "The facebook connection regularly disconnects, and I don't know it." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4298697) AL Andrew L. eCommerce Manager > "Overall, Yotpo has been a good partner and allowed us to try out a lot of strategies with a single..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6642514) JH Jonathan H. owner > "The integration was difficult for me, but I'm not that savvy with code. " [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4660107) VR Verified Reviewer Marketing Manager > "The most useful feature of Yotpo is how easily it integrates with your website and provides customers..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3566127) MR Mats R. Owner > "Most of its feature are locked between different tiers, a weird business model for a modern SaaS platform." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3351107) HD Hannah D. Warehouse Assistant Manager > "Creates an easy trust worthy face for your company." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6794018) CV Cleo V. Dir. of eCommerce > "It's expensive - definitely the most expensive of the options out there, but it comes with white glove..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2981893) SL Suzanne L. Head of CRM > "Good core functionality" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6822718) CM Chantell M. Marketing Associate > "I've run into an issue with the visual content curator that hasn't been solved, even with multiple..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2739663) LM Larissa M. Graphic Designer > "Easy and convenient access to website features" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6559151) CB Catarina B. Owner > "The only negative for me is how their external scripts can affect my site speed, perhaps this is..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2426158) Manjulika B. Equity Trader > "With a wide range of features designed to support both onsite and offsite strategies, it's clear that..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4724730) JP Juliette P. CEO > "Yotpo was too expensive." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3758277) AH Alex H. Owner > "YOTPO really helps build customer trust for my store and thus aids conversion rate. " [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3818896) KN Kamal N. Business Development Manager > "The price is pretty expensive." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4345648) JA Jacki A. Owner > "I like the customization aspect." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4972364) KN Kamal N. Business Development Manager > "Customer support is not so good." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4345648) VR Verified Reviewer Owner > "I've been pretty satisfied overall. Plus Yotpo has many other apps that intergrate well." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6043158) PM Paul M. ZCEO > "Using the admin site can be frustrating because it is slow and sometimes confusing." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2907363) Patrick G. ecommerce administrator > "We were happy with a previous reviews solution until we couldn't integrate with Google shopping ads but..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3679976) EE Esteban E. eCom Manager > "It's very hard to set up and the customer support takes too long to solve issues ." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3186251) JAN Jo-Ann N. Owner > "It's so easy to set it all up and massively important for social proof." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___6051601) Eszter D. Marketing manager > "they only offer annual contracts, very expensive plans." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3116798) VR Verified Reviewer Marketing Manager > "We have a lot of product reviews, not only for marketing but also for the benefit of our customers." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3566127) KF Kay F. Owner > "It takes so long to navigate around anything and nothing is explained." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2941217) MA Melanie A. Owner > "I really love that I can set up to send reminders to my customers to leave a review." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3817614) MR Mats R. Owner > "Another bad feature is the localization." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3351107) Manjulika B. Equity Trader > "One of the things that really sets Yotpo apart is their commitment to staying up-to-date with the latest..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4724730) AS Ange S. Brand Manager > "Sometimes the different tiers and offers can be confusing; not sure where YOTPO reviews ends and YOTPO..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2713534) RM Robert M. Owner > "It really helps gather reviews after purchases automatically." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3676290) VR Verified Reviewer Owner CEO > "Only after I started paying learned that even though I'm paying I don't unlock features. Until I get a..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2429836) VR Verified Reviewer Marketing Manager > "It is beneficial to moderate online reviews and responds to meeting customers' needs." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3566127) PM Paul M. ZCEO > "That needs to be fixed or scrapped." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2907363) RM Robert M. Owner > "I have been using Yotpo for several and it has helped my business grow with reviews." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3676290) CG Chris G. Marketing Director > "Lots of features are only available on the higher tier plans which are far too expensive for small..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2569296) Manjulika B. Equity Trader > "They regularly update their product, so you can be confident that you're always using the most..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4724730) SV Stephen V. Digital Experience Manager > "I also don't like that I can't send review requests with our ESP, Klaviyo. " [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2257182) MM Markeisha M. Founder > "I've used Yotpo for about 3 years and I have been recently loving the new improvements with campaign..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4661223) MJ Michelle J. Owner > "It is pretty expensive when you look at emails sent verses reviews received." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2562481) DB Dal B. President > "Many different plans are available and the functionailty is superior to other competitors." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4675555) JF Jonathan F. President > "WAY too expensive and our reviews are disorganized and all over our website" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2713463) VR Verified Reviewer Communications Director > "Yotpo gets the job done in an effective fashion and a revenue booster for our company." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4382675) Mauricio C. CEO & FOUNDER > "The price, if we compare with another apps, is more expensive." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2578758) MH Mia H. Marketing Coordinator > "I love that we are able to manage positive and negative reviews that come in." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___3848491) SV Shivangi V. CEO > "The initial CVS file was not easy to navigate." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2574896) CV Cleo V. Dir. of eCommerce > "Yotpo definitely offers the most robust options for loyalty and referral programs, that definitely is..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2981893) JB Joe B. Owner > "Every service costs money and it adds up quick." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2576367) DB Dal B. President > "Its likely the best review widget available particularly for Shopify." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4675555) SJ Stephanie J. CEO/Founder > "I hate the layout of the dashboard." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2714606) AC Alfonso C. Founder > "I just love the way it handles reviews, the automation, the negative feedback tools and that we share to..." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2911478) SC Stuart C. director > "not worth the money" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2570073) AM Amy M. business owner > "SO many great features, really visible for the customer to see when deciding on a purchase" [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___4310739) SJ Stephanie J. CEO/Founder > "It's not easy to use." [See full review](https://www.capterra.com/p/144389/Yotpo/#Capterra___2714606) [View Reviews](https://www.capterra.com/p/144389/Yotpo/reviews/) NS Natasha S. Director of ECommerce > "Shopper Approved has really expanded their offerings and ability to use the review information they collect from consumers to help..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4884461) AS Alyx S. Owner > "It can be hard and time consuming to get ahold of support if you have made a legit purchase and are trying to get an email link to..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___7142588) Jackie S. Self employed > "They are prompt in addressing inquiries and provide assistance whenever necessary." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___7017641) CC Charlotte C. Customer Service > "I contacted their online support & was told that they don't even know how to do it & to contact Facebook or do research on how to do..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3062189) NS Natasha S. Director of ECommerce > "Q&A being SEO optimized is very important because it helps us to bring in the free traffic on search engines that may be looking for..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4884461) TM Taylor M. Sales & Marketing Coordinator > "However, we have to re-quest a re-review link and often, they can't re-review us for 30 days since their last review." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3242998) DB David B. Director Sales amd Marketing > "The dashboard is easy to use and provides helpful data to see how things are going. Plus, it helps get your reviews seen on search..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6269156) KB Kevin B. CEO > "Their platform was much more limited than Yotpo or Trustpilot...they pretty much ghosted me and were gonna charge me the annual..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2877487) MS Mikaela S. Assistant Manager > "I love using it to help with reviews!" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6774135) JL Joanna L. Chief Creative Officer > "What I liked least was some of the pages did not look as modern or user friendly to know how to navigate." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3338095) CL Cory L. CEO > "The customer service is always there when you need them, and the program is very easy to use." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6540909) EH Enrique H. Customer Service Specialist > "A lot of our negative reviews are given by user (Customer) error and we are negatively reviewed from their mistakes." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3442444) EB Emma B. recruitment consultant > "really good solutions great service all round a good platform to use" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6657374) LG LISA G. Owner > "Sometimes I don't hear back from customer service when I send a email." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2931315) JS Justin S. VP Marketing > "Customer service and support is one of the best I have worked with." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6272898) RB Richard B. COO > "There was a breach a few years ago and ever since that we are pretty wary of embedding the installation script on any page that has..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2255610) JK Jerry K. Owner > "We got assigned one customer service rep who stayed with us through the end of the process and responded quickly to each question..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4646540) JS Jeff S. e-Commerce Technical Manager > "I was trying to see total product review counts the other day and couldn't figure it out." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3445408) TW Teresa W. Digital Marketing Manager > "They were super helpful in the onboarding process and teaching us how to use their program and it's been super easy to manage..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4539024) KP Kip P. Owner > "I would like to be able to have a 2-4% Veto solution, since their is a % of angry people that try to use reviews as extortion..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2713959) RA Robert A. Director Business Development > "Now that we have the reviews implemented on our site we have had a tremendous lift in traffic." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4554680) JS Jeff S. e-Commerce Technical Manager > "I find the backend dashboard to be a little confusing. " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3445408) KM Khalil M. CEO > "The software, team, and customer satisfaction!" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6181769) CB Clayton B. Head of Sales and Marketing > "I have yet to discover any glaring issues with the software." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3096271) TK TOm K. Director of Business Development > "The team at Shopper Approved is AMAZING!" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4980864) VR Verified Reviewer General Manager > "The widgets available to display reviews on site are ugly." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2705323) JP Joel P. Owner > "Easy to use, improves sales, great to deal with their staff" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___5025169) TB Tom B. Community Manager > "Implementation was difficult." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3046201) Eszter D. Marketing manager > "The integration was very easy although we our website is somewhat custom built, Shopper Approved's implementation team took care of..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3116749) TB Trent B. CEO > "The video reviews seems like they don't function as well as desired. " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2256132) LA Lana A. Chief Operating Officer > "Also, their customer service is attentive, and they've even done some custom coding in our account to support our business needs." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3176456) LM Lonny M. President > "There are some technical flaws with the back office that could be improved." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2550117) Patrick B. President > "Shopper Approved staff have all been very knowledgable, helpful and care a lot about our company's success. " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4357619) TT Trent T. p > "That Google does not accept initial customer reviews." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2838334) LA Lana A. Chief Operating Officer > "For us, there's a clear relationship between displaying (good) reviews on our site and gaining more customers as a result of that." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3176456) LM Lonny M. President > "There are not a lot of companies that look out for anything much more than their bottom line." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2550117) VK Victoria K. Community Manager > "It's pretty simple for both customer and company. And I really enjoy the option to solve the issue with the customer privately so..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3052577) Angel G. Webmaster > "It's becoming more challenging to integrate as a small business" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2560151) Eszter D. Marketing manager > "We are satisfied with Shopper Approved because it centralizes our reputation and review management and the dashboard is very easy to..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3116749) SV Sofia V. CEO > "Negative review is like a weapon and sometimes used very undeserved . " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2355913) SS Scott S. Ceo > "I belive it is essential not only can you get ranked in google but your perspective customer can learn all about you prior to making..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3209148) AL Alicia L. President > "They ask, but are unable to do so easily or at all. " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2713748) MF Marc F. President > "I particularly like that my customer can attach a photo to their review, which in my industry, is paramount." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3200172) VR Verified Reviewer General Manager > "It is not easy, mostly because Google makes it difficult." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2705323) [View Reviews](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) ## User interface [Yotpo](https://www.capterra.com/p/144389/Yotpo/) 4.53 (376) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/) 4.86 (132) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important AI Copilot 120 Important Yotpo 28/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/144389/Yotpo/#features) Shopper Approved Top features 31/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/179680/Shopper-Approved/#features) ### Recognition Yotpo is recognized as a top-rated tool in 2 Capterra Shortlist reports Shopper Approved is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Review ManagementSoftware (2022)  ### Deployment & support Yotpo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shopper Approved Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Yotpo - By Yotpo - Located in Israel - Founded in 2010 Shopper Approved - By Shopper Approved - Located in United States - Founded in 2010 ## Popular Comparisons [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,204)](https://www.capterra.com/p/169618/Trustpilot/reviews/) $199/month Price $299/month 4.4 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144389-169618/Yotpo-vs-Trustpilot) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,204)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Contact vendor for pricing Price $299/month 4.7 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/169618-179680/Trustpilot-vs-Shopper-Approved) [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) vs [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/) $199/month Price $49/month 4.4 Features 4.9 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/144389-210085/Yotpo-vs-TrueReview) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/) Contact vendor for pricing Price $49/month 4.7 Features 4.9 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/179680-210085/Shopper-Approved-vs-TrueReview) [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) vs [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) $199/month Price Contact vendor for pricing 4.4 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144389-152997/Yotpo-vs-BirdEye) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152997-179680/BirdEye-vs-Shopper-Approved) [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) vs [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) $199/month Price $75/month 4.4 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/142037-144389/NiceJob-vs-Yotpo) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Contact vendor for pricing Price $19/month 4.7 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/176189-179680/Okendo-vs-Shopper-Approved) [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) vs [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) $199/month Price $19/month 4.4 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144389-176189/Yotpo-vs-Okendo) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (357)](https://www.capterra.com/p/172802/Swell/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172802-179680/Swell-vs-Shopper-Approved) [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) vs [Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (357)](https://www.capterra.com/p/172802/Swell/reviews/) $199/month Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144389-172802/Yotpo-vs-Swell) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-179680/Weave-vs-Shopper-Approved)