# Compare FormAssembly vs Connecteam 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FormAssembly and Connecteam based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144453-153140/FormAssembly-vs-Connecteam

---

# FormAssembly vs Connecteam Features and Cost Comparison

Last updated June 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FormAssemblyConnecteam2/4 selected

[FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.5 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[## FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.5 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [103 reviews](#user-reviews)

Positive

97

Neutral

4

Negative

2

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [5,298 reviews](#user-reviews)

Positive

5,068

Neutral

191

Negative

39

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 5,762 reviews from forms automation software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Mobile Access

4.7

Data Security

4.8

Customizable Forms

4.6

Customizable Fields

4.6

Surveys & Feedback

4.7

80%Fit

Missing features

Feature ratings

Mobile Access

4.7

Data Security

NA

Customizable Forms

4.6

Customizable Fields

4.5

Surveys & Feedback

4.6

User satisfaction

User satisfaction

4.5

User reviews[103](https://www.capterra.com/p/144453/FormAssembly/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.4

User satisfaction

4.6

User reviews[5,298](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

FormAssembly is an ideal web form solution for Enterprises and SMB organizations that need secure, scalable, and automated data collection processes.

Best for

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

## User reviews

Pros & cons

Sarah F.

Marketing Technologist

> "What won me over on FA was its ability to double post to our various form tools in disperate marketing automation systems. While they do..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7139181)

TK

Tracey K.

Salesforce Developer

> "This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in providing an..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423)

CA

Chantelle A.

Program Operations Systems Specialist

> "The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector has..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7108452)

Sarah F.

Marketing Technologist

> "They do not integrate directly into Microsoft Sharepoint, instead posting responses to an excel file on one person's OneDrive."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7139181)

EZ

Eddy Z.

Admissions Associate

> "I also like how it allows us to see Forms in progress, when they were started and generate .csv forms to organize and show all of that..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

GO

Gabrielle O.

Program Manager

> "The connectors can be difficult to figure out. If the connectors are wrong, it does mess up the form uploading correctly."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7100488)

SD

Sarah D.

Assistant Director of Data Management

> "We can build forms in minutes that help save employees countless hours of data processing."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7101601)

VR

Verified Reviewer

Website Specialist

> "Support couldn't figure it out either. If you have longer forms, forget about connecting things since you have to send every single field..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7074973)

Rick H.

Chief Experience Officer

> "I was worried when security concerns forced our organization to change online form building platform, but thank goodness that happened..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7119757)

MM

Marianella M.

Director of IT

> "Sometimes, connectors quit working for no reason and this causes disruption in business processes and manual data entry"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7111490)

SJ

Sarah J.

Support Specialist

> "It's helped streamline many forms that we ask our users to complete with the integration with Salesforce."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106477)

TK

Tracey K.

Salesforce Developer

> "Instead of bulk load the records, it processes them one by one which creates an extremely slow UX."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423)

DM

Diego M.

VP for Economics Affairs

> "Our overall experience is very good, we have been using Formassembly for a couple of years, we moved almost all our web forms to the..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7109473)

EZ

Eddy Z.

Admissions Associate

> "For example, some of our enrollment paperwork had to be collected in paper because our families information would not save or the form..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

JE

Julia E.

Admissions and Records Officer

> "Now everything flows through organized online forms and creates a smoother experience for both clients and internal teams."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7156993)

AP

Alesha P.

Salesforce Team Lead

> "I've had an ongoing error with one of my forms that includes a Salesforce connector and they told me to go to Salesforce support, whereas..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7014313)

TJ

Taylor J.

Medical Assistant

> "From healthcare intake forms to event registrations and everything in between, this platform has consistently delivered on performance,..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6829929)

EZ

Eddy Z.

Admissions Associate

> "From what I have gathered, it is a mix of items being too small on devices, links sometimes not working, and the form bouncing midway..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

RL

Ryan L.

Manager, Enterprise Technology

> "Best part is the seemless integration with the Salesforce platform and the drag and drop interface when creating forms."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7019776)

JW

Jimmy W.

Salesforce Administrator

> "Customizing a form's format and style is difficult."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7100622)

TK

Tracey K.

Salesforce Developer

> "Form Assembly is an easy way to gather information from your customers and sync that data to Salesforce."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423)

MM

Marianella M.

Director of IT

> "Support can sometimes be slow, which makes it difficult to to troubleshoot a pressing issue"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7111490)

RH

Robin H.

Prayer, Outreach and Family Coordinator

> "It goes right to the campaign and it helps to put all information in one direect form,"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7103769)

RB

Robert B.

Program Systems Manager

> "Sometimes you are not able to clone forms without breaking the connection to Salesforce, and it's not always easy to realize that was the..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7022033)

DM

Diego M.

VP for Economics Affairs

> "Ease of use, Salesforce connector let us do almost everything in Salesforce from our forms, unlimited forms."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7109473)

Sarah F.

Marketing Technologist

> "Another drawback lies in it's excel connector - a feature we rely on heavily."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7139181)

RH

Robin H.

Prayer, Outreach and Family Coordinator

> "FormAssembly is a total lifesaver for building forms that actually work. "

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7103769)

Ginna G.

attorney

> "There were some necessary features that were missing and the customization necessary for some was limited."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6867993)

EZ

Eddy Z.

Admissions Associate

> "Having parents be able to sign documents through FormAssembly and not physical paper is convenient for us, and security is very important."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

SS

Shenella S.

Business Development Team Leader

> "It is a little pricey for the limited features available."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7094750)

SJ

Sarah J.

Support Specialist

> "Customer support has also been helpful. When issues come up, the team is responsive and does a good job walking you through solutions."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106477)

EZ

Eddy Z.

Admissions Associate

> "The aspect I dislike the least in general about FormAssembly is that the Mobile UI is not good."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

RB

Robert B.

Program Systems Manager

> "Overall, the platform allows us to manage multiple forms that rely on automation with ease."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7022033)

JW

Jacque W.

CEO

> "It's a bit challenging setting up the interface for the first time."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7102363)

OH

Oussama H.

Customer Support Manager

> "Its is very useful for business usage, to collect data and feedback, and also to connect with Salesforce to prefilled the text field."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6815135)

JW

Jori W.

Salesforce Administrator

> "The technical support is not prompt and doesn't feel reliable."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7112034)

VR

Verified Reviewer

Admin RD

> "From HubSpot to salesforce, this form builder has all the high-powered professional integrations I could have asked for."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7018688)

DA

Daniel A.

CRM - Marketing Automation Lead

> "It is not always easy to manage non-technical users even with templates."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7017706)

MS

Moriah S.

Program Officer

> "Very good, I have used it for grant reporting from nonprofit grantees over the years I like it more."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106201)

MS

Mikayla S.

Director of Data Strategy

> "sometimes the customization can feel a bit daunting because so many things can be edited"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6797663)

TJ

Taylor J.

Medical Assistant

> "It's been a game-changer for our operations, allowing us to scale, stay compliant, and focus on what matters most—our clients."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6829929)

EZ

Eddy Z.

Admissions Associate

> "Thus, completing FormAssembly is more difficult."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

EZ

Eddy Z.

Admissions Associate

> "Even though we have a separate Salesforce team at our organization, our team is still able to use FormAssembly with ease."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

VR

Verified Reviewer

Website Specialist

> "Almost impossible to use."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7074973)

Ginna G.

attorney

> "This allows a a way to collect, connect and protect all data. "

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6867993)

EZ

Eddy Z.

Admissions Associate

> "I have not interacted with FormAssembly's customer support."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

BM

Beverly M.

Director of Governmental Affairs and IT

> "It is very easy to change text and add or edit helpful tips without tech support."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7157074)

AR

ASIM R.

Administrative Assistant

> "Customer service could be a little bit better"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6751177)

JW

Jacque W.

CEO

> "Good. Once we learned how to use it, it was easy to copy forms and edit for new uses."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7102363)

AC

Arnaud C.

Head of data and platforms

> "Great integration with salesforce, verry poor support, somewhat limited as soon as you are trying to connect to platforms that are not..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#GetApp___4252106)

AF

Adriana F.

Projet Manager

> "Very easy form creation and seamless Salesforce integration.”"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7101360)

AC

Arnaud C.

Head of data and platforms

> "Escalating does not help; you will not receive a response either."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#GetApp___4252106)

AP

Aakash P.

Accessibility Consultant

> "The platform allows you a lot of freedom with your choices for customisation and input types."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6797910)

TD

Teresa D.

Website Coordinator

> "One small error can cause the whole form to break."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___3313643)

[View Reviews](https://www.capterra.com/p/144453/FormAssembly/reviews/)

JC

Julia C.

HR

> "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626)

JS

Justin S.

Operations Manager

> "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

RS

Radha S.

Legal Assistant

> "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

LW

Laura W.

Marketing Coordinator

> "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699)

AM

Amy M.

Owner

> "One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146)

BF

Bethany F.

Executive Director

> "There is no way to update the shift time if you forget to log in on time. If an employee starts their shift, and notices 10 mins in their forgot to start, they have to remender to update the time after..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7156496)

RS

Radha S.

Legal Assistant

> "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

DH

Denise H.

Executive Director

> "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087)

KO

Krysti O.

Program Director

> "The mobile app makes it convenient for employees to stay informed and connected, and it helps streamline daily operations while reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399)

CT

Cindy T.

CFO

> "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695)

Kandi N.

Director of Operations

> "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973)

AS

Amy S.

Account Coordinator

> "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696)

AB

Allison B.

Executive Director

> "Connect team provides a quick way for me to post, approve, and edit shift schedules, giving my employees enough time and flexibility to confirm shifts or communicate scheduling needs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173154)

TB

Teresa B.

Owner

> "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693)

BC

Brendan C.

Lab Manager

> "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099)

AJ

Amy J.

Youth Services Supervisor

> "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

CS

Charlie S.

Managing Director

> "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule,..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397)

TS

Tannya S.

Vice President

> "Additionally, the "break" option is frustratingly difficult for my employees to utilize a simple 15 minute break; therefore, they have to completely log off before taking a break."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7161092)

KV

Keely V.

Creative Operations

> "I like Connecteam for the real-time ability for staff to clock their work hours, the way they can edit those hours, and the flexibility of the platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7165847)

JS

Justin S.

Operations Manager

> "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

KO

Krysti O.

Program Director

> "It provides an easy way to communicate with staff, manage schedules, share documents, assign tasks, and track completion all in one place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399)

BW

Bree W.

Operations Manager

> "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

EC

Edward C.

Customer Service Manager

> "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

AB

Adrian B.

Administrative Assistant

> "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213)

AM

Amy M.

Owner

> "I can leave it open on both my phone and computer throughout the day, which allows me to stay connected whether I am in the office, on a job site, or traveling between client meetings."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146)

AS

Anthony S.

CIO

> "However, those positives have been overshadowed by missing functionality, costly module-based pricing, and integration limitations that directly impacted our payroll process."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7160900)

ER

Ethan R.

office staff

> "The platform offers useful tools for communication, scheduling, and task management, making it easier to stay organized and keep teams connected."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7175084)

LW

Lindsay W.

Operations Manager

> "Doesn't link with our software for time tracking. Because of this, it takes more time to run payroll and divide out the jobs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173026)

JL

Jesse L.

Sales Manager

> "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321)

SC

Stephen C.

Co-owner

> "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493)

JS

Justin S.

Operations Manager

> "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

CK

Connie K.

Accounting Administrator

> "That time records are not saved. If an employee leaves, their record has to be deleted/erased so that they don't show up on the time clock list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7146519)

DF

Davids F.

Manager

> "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912)

ML

Martha L.

Payroll and Admin Specialist

> "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298)

AW

Allen W.

Rollingstock Maintenance Team Leader

> "The communication tools were also extremely useful, allowing instant updates, announcements, and messaging between staff members without relying on separate apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443)

CB

Cameron B.

Office admin

> "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241)

JA

Jonathan A.

Project Manager

> "The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151210)

AW

Allen W.

Rollingstock Maintenance Team Leader

> "I also found that certain advanced features and integrations are locked behind higher-priced plans, which may not suit businesses with limited budgets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443)

HL

Hannah L.

Business Systems Specialist

> "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960)

KS

Karen S.

RGV Director

> "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487)

AS

Amy S.

Vice President

> "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538)

KF

Kandace F.

Operations Manager

> "For a remote team of workers on a more typical 9-5 schedule, it is actually difficult to set up those repetitive regular shifts for all of your team members."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667)

MM

Michael M.

Owner

> "The platform covers everything I need in one place — time tracking, scheduling, communication, and employee management."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164417)

TV

Talia V.

Head of Content

> "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049)

JS

Justin S.

Operations Manager

> "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

MC

Macy C.

Administrative Assistant

> "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057)

RN

Rykki N.

Director

> "It has saved a lot of administrative time and employee's enjoy being able to do time tracking on their phones, see fun updates, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7168443)

AH

Amanda H.

Owner

> "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911)

TT

Travis T.

CEO

> "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953)

KC

Kenneth C.

Vice President

> "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827)

TY

Tommy Y.

Head Chef Patron

> "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187)

HE

Hazen E.

President

> "It's a nice app, however it doesn't work great for our team as we work remotely. As the app requires data we have difficulty staying connected at times"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7153906)

AJ

Amy J.

Youth Services Supervisor

> "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

KF

Kandace F.

Operations Manager

> "My only issue, is that it is a deep program with many capabilities, and although it is very user friendly, they do not provide much guidance or live assistance when you purchase this product."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667)

AM

Angela M.

Manager

> "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331)

SB

Salvador B.

Administrative Assistant

> "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003)

AK

Alexis K.

President

> "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914)

DS

Devin S.

Operations Manager

> "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772)

Ankith T.

Software Engineer

> "This software makes user access management simple by allowing admins to control permissions based on employee roles and responsibilities."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7148282)

TA

Tony A.

GM

> "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114)

JW

John W.

Owner

> "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850)

Kaitlyn M.

Human Resources Director

> "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370)

RS

Raquel S.

Solar, Electrical and Air Conditioning

> "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710)

EC

Edward C.

Customer Service Manager

> "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

JS

Justin S.

Operations Manager

> "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JW

Janet W.

Office Manager

> "The only drawback for us is if an employee has cellphone issues where they cannot connect to the app. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090396)

VR

Verified Reviewer

Site Manager

> "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060)

RF

Ryan F.

Customer Service

> "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820)

Isaias S.

Accounting Assistant

> "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

ES

Emily S.

HR Officer

> "One area for improvement would be the Tasks feature. While it’s useful for basic to-do lists, it doesn’t yet fully support task-oriented workflows in the way tools like Asana do."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862688)

Isaias S.

Accounting Assistant

> "It’s been a reliable tool that helps streamline scheduling, time tracking, communication, and task management for our team. While there have been a few minor bugs or delays, the app works well overall..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

CB

Cole B.

General Manager-Woodinville

> "I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119565)

KA

KATHERINE A.

OFFICE MANAGER

> "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121)

WR

Wilhmenia R.

Manager

> "The app struggles in low‑reception environments, affecting GPS breadcrumbs and form submissions."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7162249)

JA

Jefferson A.

Manager

> "Is an app that makes the day ease to go by, a lot of options to customize what is needed for the daily tasks, the main interface works pretty good with all the news and infos that we need to pass along..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6874722)

CS

Crystal S.

Director of Operations

> "The only issue we have had is occasionally the GPS does not pick up properly for the breadcrumbs but that may not even be a Connecteam issue."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085335)

RS

Radha S.

Legal Assistant

> "Clear communication tools – In‑app chat, announcements, and updates made it simple to reach teams quickly and keep everyone informed in one central place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

AZ

Adaky Z.

Area Manager

> "Sometimes the app needs to be programmed with some master user and that limits us how we can see or analyze the information"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7105266)

SA

Stephanie A.

Director of Nursing

> "This platform is all inclusive - scheduler, communications, time off, timesheet, and more, but you can choose which portions of the platform best fit your business needs. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7009478)

CB

Camilla B.

Admin and Accounts

> "Occasionally, it's hard to click into a timesheet to add the start time of a shift if someone forgot to sign in."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109499)

[View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

## User interface

4.48 (103)

4.64 (5,298)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

FormAssembly

Top features

39/43

-   A/B Testing
-   Access Controls/Permissions
-   Activity Dashboard
-   Address Validation
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Autofill
-   Collaboration Tools
-   Conditional Logic
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Data Security
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Forms Creation & Design
-   Forms Management
-   Full Text Search
-   Generative AI
-   Lead Capture
-   Lead Generation
-   Media Library
-   Mobile Access
-   Multi-Channel Distribution
-   Real-Time Data
-   Reporting/Analytics
-   Response Validation
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Web Forms
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/144453/FormAssembly/#features)

Connecteam

34/43

-   A/B Testing
-   Access Controls/Permissions
-   Activity Dashboard
-   Address Validation
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Autofill
-   Collaboration Tools
-   Conditional Logic
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Data Security
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Forms Creation & Design
-   Forms Management
-   Full Text Search
-   Generative AI
-   Lead Capture
-   Lead Generation
-   Media Library
-   Mobile Access
-   Multi-Channel Distribution
-   Real-Time Data
-   Reporting/Analytics
-   Response Validation
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Web Forms
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/153140/Connecteam/#features)

### Recognition

FormAssembly is recognized as a top-rated tool in 1 Capterra Shortlist reports

Connecteam is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Employee Communication ToolsSoftware (2024) 

### Deployment & support

FormAssembly

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Connecteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FormAssembly

-   By FormAssembly
-   Located in United States
-   Founded in 2006

Connecteam

-   By Connecteam
-   Located in United States
-   Founded in 2015

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