--- title: "Compare FormAssembly vs Microsoft Forms 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare FormAssembly and Microsoft Forms based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/144453-246649/FormAssembly-vs-Microsoft-Forms" page_type: "comparison" language: "en" --- # FormAssembly vs Microsoft Forms Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FormAssemblyMicrosoft Forms2/4 selected [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.5 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.5 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) [## FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.5 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [103 reviews](#user-reviews) Positive 97 Neutral 4 Negative 2 [## Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.5 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.7 Customer Service 4.3 Reviews Sentiment Based on [330 reviews](#user-reviews) Positive 314 Neutral 15 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,931 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Multiple Question Types \-- Customizable Questions 4.9 Data Security 4.8 Anonymous Feedback NA Real-Time Data \-- \--%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions NA Data Security NA Anonymous Feedback NA Real-Time Data NA User satisfaction User satisfaction 4.5 User reviews[103](https://www.capterra.com/p/144453/FormAssembly/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.4 Customer support 4.4 User satisfaction 4.5 User reviews[330](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) Ease of use 4.7 Functionality 4.3 Value for money 4.6 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for FormAssembly is an ideal web form solution for Enterprises and SMB organizations that need secure, scalable, and automated data collection processes. Best for Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses. ## User reviews Pros & cons Sarah F. Marketing Technologist > "What won me over on FA was its ability to double post to our various form tools in disperate marketing automation systems...." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7139181) TK Tracey K. Salesforce Developer > "This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423) EZ Eddy Z. Admissions Associate > "I also like how it allows us to see Forms in progress, when they were started and generate .csv forms to organize and show all..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) Sarah F. Marketing Technologist > "They do not integrate directly into Microsoft Sharepoint, instead posting responses to an excel file on one person's OneDrive." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7139181) Rick H. Chief Experience Officer > "I was worried when security concerns forced our organization to change online form building platform, but thank goodness that..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7119757) TK Tracey K. Salesforce Developer > "Instead of bulk load the records, it processes them one by one which creates an extremely slow UX." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423) CA Chantelle A. Program Operations Systems Specialist > "The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7108452) EZ Eddy Z. Admissions Associate > "For example, some of our enrollment paperwork had to be collected in paper because our families information would not save or..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) JE Julia E. Admissions and Records Officer > "Now everything flows through organized online forms and creates a smoother experience for both clients and internal teams." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7156993) AP Alesha P. Salesforce Team Lead > "I've had an ongoing error with one of my forms that includes a Salesforce connector and they told me to go to Salesforce..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7014313) TJ Taylor J. Medical Assistant > "From healthcare intake forms to event registrations and everything in between, this platform has consistently delivered on..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6829929) EZ Eddy Z. Admissions Associate > "From what I have gathered, it is a mix of items being too small on devices, links sometimes not working, and the form bouncing..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) RL Ryan L. Manager, Enterprise Technology > "Best part is the seemless integration with the Salesforce platform and the drag and drop interface when creating forms." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7019776) RB Robert B. Program Systems Manager > "Sometimes you are not able to clone forms without breaking the connection to Salesforce, and it's not always easy to realize..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7022033) TK Tracey K. Salesforce Developer > "Form Assembly is an easy way to gather information from your customers and sync that data to Salesforce." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423) Sarah F. Marketing Technologist > "Another drawback lies in it's excel connector - a feature we rely on heavily." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7139181) SD Sarah D. Assistant Director of Data Management > "We can build forms in minutes that help save employees countless hours of data processing." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7101601) GO Gabrielle O. Program Manager > "The connectors can be difficult to figure out. If the connectors are wrong, it does mess up the form uploading correctly." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7100488) EZ Eddy Z. Admissions Associate > "Having parents be able to sign documents through FormAssembly and not physical paper is convenient for us, and security is very..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) VR Verified Reviewer Website Specialist > "Support couldn't figure it out either. If you have longer forms, forget about connecting things since you have to send every..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7074973) SJ Sarah J. Support Specialist > "It's helped streamline many forms that we ask our users to complete with the integration with Salesforce." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106477) MM Marianella M. Director of IT > "Sometimes, connectors quit working for no reason and this causes disruption in business processes and manual data entry" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7111490) DM Diego M. VP for Economics Affairs > "Our overall experience is very good, we have been using Formassembly for a couple of years, we moved almost all our web forms..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7109473) EZ Eddy Z. Admissions Associate > "The aspect I dislike the least in general about FormAssembly is that the Mobile UI is not good." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) RB Robert B. Program Systems Manager > "Overall, the platform allows us to manage multiple forms that rely on automation with ease." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7022033) JW Jimmy W. Salesforce Administrator > "Customizing a form's format and style is difficult." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7100622) OH Oussama H. Customer Support Manager > "Its is very useful for business usage, to collect data and feedback, and also to connect with Salesforce to prefilled the text..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6815135) MM Marianella M. Director of IT > "Support can sometimes be slow, which makes it difficult to to troubleshoot a pressing issue" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7111490) VR Verified Reviewer Admin RD > "From HubSpot to salesforce, this form builder has all the high-powered professional integrations I could have asked for." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7018688) DA Daniel A. CRM - Marketing Automation Lead > "It is not always easy to manage non-technical users even with templates." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7017706) TJ Taylor J. Medical Assistant > "It's been a game-changer for our operations, allowing us to scale, stay compliant, and focus on what matters most—our clients." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6829929) Ginna G. attorney > "There were some necessary features that were missing and the customization necessary for some was limited." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6867993) EZ Eddy Z. Admissions Associate > "Even though we have a separate Salesforce team at our organization, our team is still able to use FormAssembly with ease." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) SS Shenella S. Business Development Team Leader > "It is a little pricey for the limited features available." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7094750) BM Beverly M. Director of Governmental Affairs and IT > "It is very easy to change text and add or edit helpful tips without tech support." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7157074) MS Mikayla S. Director of Data Strategy > "sometimes the customization can feel a bit daunting because so many things can be edited" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6797663) RH Robin H. Prayer, Outreach and Family Coordinator > "It goes right to the campaign and it helps to put all information in one direect form," [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7103769) EZ Eddy Z. Admissions Associate > "Thus, completing FormAssembly is more difficult." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) DM Diego M. VP for Economics Affairs > "Ease of use, Salesforce connector let us do almost everything in Salesforce from our forms, unlimited forms." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7109473) JW Jacque W. CEO > "It's a bit challenging setting up the interface for the first time." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7102363) RH Robin H. Prayer, Outreach and Family Coordinator > "FormAssembly is a total lifesaver for building forms that actually work. " [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7103769) JW Jori W. Salesforce Administrator > "The technical support is not prompt and doesn't feel reliable." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7112034) AP Aakash P. Accessibility Consultant > "The platform allows you a lot of freedom with your choices for customisation and input types." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6797910) EZ Eddy Z. Admissions Associate > "I have not interacted with FormAssembly's customer support." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) DA Daniel A. CRM - Marketing Automation Lead > "Overall, the platform, support and service has been very good and I would recommend it to any company that want's to track..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7017706) AR ASIM R. Administrative Assistant > "Customer service could be a little bit better" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6751177) SJ Sarah J. Support Specialist > "Customer support has also been helpful. When issues come up, the team is responsive and does a good job walking you through..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106477) VR Verified Reviewer Website Specialist > "Almost impossible to use." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7074973) JW Jason W. Executive Director > "I find the platform easy to use for designing lots of different types of forms for our nonprofit." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7022035) AC Arnaud C. Head of data and platforms > "Great integration with salesforce, verry poor support, somewhat limited as soon as you are trying to connect to platforms that..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#GetApp___4252106) CB Charlene B. United States of America > "It integrates well with other platforms and makes data collection easier." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7037793) AC Arnaud C. Head of data and platforms > "Escalating does not help; you will not receive a response either." [See full review](https://www.capterra.com/p/144453/FormAssembly/#GetApp___4252106) VR Verified Reviewer Admin RD > "The file to webform feature seems especially useful." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7018688) TD Teresa D. Website Coordinator > "One small error can cause the whole form to break." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___3313643) JW Jennifer W. Data and System Specialist > "It easy to use and their documentations help when I am unsure of something." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7113393) EZ Eddy Z. Admissions Associate > "The aspect I dislike the least in general about FormAssembly is that the Mobile UI is not good." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) MS Moriah S. Program Officer > "Very good, I have used it for grant reporting from nonprofit grantees over the years I like it more." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106201) Ginna G. attorney > "There were some necessary features that were missing and the customization necessary for some was limited." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6867993) RL Ryan L. Manager, Enterprise Technology > "FormAssembly was the perfect tool for this role in our tech stack." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7019776) MS Mikayla S. Director of Data Strategy > "sometimes the customization can feel a bit daunting because so many things can be edited" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6797663) SC Shabrian C. Salesforce Administration > "The form customization and document signing has also been great and easy to use." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020208) JW Jacque W. CEO > "It's a bit challenging setting up the interface for the first time." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7102363) Ginna G. attorney > "This allows a a way to collect, connect and protect all data. " [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6867993) Sarah F. Marketing Technologist > "They do not integrate directly into Microsoft Sharepoint, instead posting responses to an excel file on one person's OneDrive." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7139181) CD Chourouk D. Marketing Manager > "I love using FormAssembly daily for form building because the interface is clean and easy to navigate." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6801664) TK Tracey K. Salesforce Developer > "Instead of bulk load the records, it processes them one by one which creates an extremely slow UX." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423) JW Jacque W. CEO > "Good. Once we learned how to use it, it was easy to copy forms and edit for new uses." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7102363) EZ Eddy Z. Admissions Associate > "Thus, completing FormAssembly is more difficult." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) AF Adriana F. Projet Manager > "Very easy form creation and seamless Salesforce integration.”" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7101360) VR Verified Reviewer Website Specialist > "Almost impossible to use." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7074973) WA Wendy A. Director, Scholars Program > "We also get a pretty quick response back from customer support when needed." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7015428) TK Tracey K. Salesforce Developer > "This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423) JW Jimmy W. Salesforce Administrator > "Easy Salesforce integration and form building!" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7100622) MM Marianella M. Director of IT > "Support can sometimes be slow, which makes it difficult to to troubleshoot a pressing issue" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7111490) AF Adriana F. Projet Manager > "Ease of form creation combined with excellent Salesforce integration." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7101360) JW Jori W. Salesforce Administrator > "The technical support is not prompt and doesn't feel reliable." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7112034) JW Jacque W. CEO > "It's easy to learn how to build a form, but needed help with the interface." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7102363) EZ Eddy Z. Admissions Associate > "I have not interacted with FormAssembly's customer support." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) [View Reviews](https://www.capterra.com/p/144453/FormAssembly/reviews/) VR Verified Reviewer IT Administrator > "The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248) VK Vatsal K. Software Engineer > "It has a slow and frustrating experience at a lot of times which may discourage users from filling out the forms in its entirety." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7157945) SD Stacie D. Sales Coordinator > "Microsoft forms is a software that helps us in creating clean surveys and data collection forms." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698) AC Alliant C. Support Manager > "It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6840179) VR Verified Reviewer IT Administrator > "Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248) EKF ENAMUL KARIM F. Engineering Team Lead > "Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347) MO Michael O. Communications Manager > "It integrates well within the Microsoft ecosystem and works great for basic surveys, quizzes, and feedback collection." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7163918) SC Sam C. Talent Lead > "Reporting features feel basic, lacks deeper analytics or filtering without exporting data" [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7043071) SD Stacie D. Sales Coordinator > "As I have been using it for more than 3 years now and this software helped us in making sure that each response is collected and..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698) SC Sean C. Marketer > "I still don't know why Microsoft Forms is paid when Google Forms and all the others Forms are free." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7049495) XL Xiang L. Director > "Our compuany uses Microsoft 365, Microsoft Forms can be exported to Microsoft other applications, like Excel and SharePoint for review..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100) AB Aaron B. CEO > "The way you have to designate a Form to a personal account or a Team is a little goofy and can have some unintended consequences if..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6630153) MK Maria K. Marketing student > "The entire process of creating surveys for data collection is quite simple using Microsoft Forms, which with its pre-designed..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6581209) JC Jen C. HR Advisor > "Cannot generate complex data, what if rules limited, lack of AI generated functions like other real survey programs" [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6618904) MH Michael H. Tech Coordinator > "I’ve been a fan of using Microsoft Forms for department check ins, quick polls and even on event feedback. When I need quick opinions..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6825093) IB Ivan B. Trainer and technical support > "I don't like that I'm unable to fully customize the form to my preferences; instead, I'm limited by Microsoft's design constraints." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6559289) LJ Lyn J. Senior Manager > "What I liked most about Microsoft Forms is how simple it was to post polls to my team and collate the results." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529) WB Will B. Co-Founder and Curtaor > "Creating a survey is creative, but using Forms doesn’t feel that fun." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133) RH Rezaul H. Supervisor Field Research > "Response tracking in real-time allowed me to keep a close engagement and the automatic compilation of the data into Excel allowed easy..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6834811) SB Stuart B. Marketing Manager > "It is not easy finding when the survey is complete, or progress on how many people have completed the survey, without going into the..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6663664) FT Faith T. CMO > "I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message" [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415) IR Iain R. principal engineer > "Sometimes find the online portal for the forms can be difficult to find responses to forms." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6509314) ME Monica E. Learning and development coordination > "It is a versatile tool that helps to easily create a form, share it with people, collect responses and analyse them." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6654323) XL Xiang L. Director > "We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100) MW Meegan W. Educator > "It integrates seamlessly with other Microsoft 365 apps like Excel and Teams, enabling easy data analysis and sharing." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6530361) VR Verified Reviewer Infrastructure Engineer > "It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6682529) JS Jessica S. Regulatory Affairs Specialist > "I love that it also has a way to check how the form would look on both desktop and mobile platforms, as well as different layouts to..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6531432) JJM Jonel John M. Social Media Manager > "However, it lacks some advanced survey features and has basic reporting capabilities. While great for those in the Microsoft..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6344296) JPN Jean-Pierre N. Instructional Design > "I like its integration with MS 365 Apps, such as Teams, SharePoint, Word, and Excel." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7079782) WD Whitney D. Ceo > "However, the limited customization and advanced features might be a drawback for some users." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6541045) NA NOREDDINE A. Senior Coordinator > "MS Forms writes answers directly to Excel, which means I can assemble live-updating charts and pivot tables without any bother." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6837386) CK Cherish K. Sales Executive > "It's not easy to change the look and there are not as many question types as with some other poll tools." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6572113) HMF Hannah May F. User researcher > "It's also all helpfully integrated into the Microsoft 365 platform, meaning that no extra subscription is needed (this is a big..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6558930) SE Samuel E. Database Administrator > "Limited Customization: While easy to use, it lacks advanced design and customization options." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548867) Lauren S. Administrative Associate > "Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7077554) ZS Zarin S. student > "Microsoft Forms has limitations in advanced features and customization, lacking options for complex branching logic or question..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6383049) WB Will B. Co-Founder and Curtaor > "It can be useful for collection of opinions, preference or qualitative and quantitative data." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133) DS David S. Customer Service Representative > "Complex form setup is hard here and features are also limited." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6687360) LP Le P. Project Manager > "It spares me the downloading effort of the CSVs and spares me steps in the normal data analysis workflow." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6836308) FT Faith T. CMO > "I don't like that it is not easily customizable." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415) LJ Lyn J. Senior Manager > "My overall experience with Microsoft forms was very positive with each poll being easy to implement and easy to collate the data." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529) DA Dominique A. Housing Specialist > "The lack of integration with third party apps." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6538696) PW Parker W. Teacher > "I am also able to easily make a QR code so students can easily scan to find the form they need." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6493804) JN Joshua N. Application Specialist > "In addition, it still does not have e-signatures to this day resulting in us having to implement JotForm for specific forms that..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6366245) CW Carlos W. Associate > "Microsoft Forms enabled me to run feedback sessions and internal polls with my team in very little hassle." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6829291) AP Amitabh P. Technical Support Engineer > "Someitmes performance and loading issues." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6592047) MB Marko B. Assistant Director > "MS Forms are really easy to set up, and you not only get an excel file with the individual results, but get the overview of the..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6564937) KH Kimberley H. Business Development Specialist > "I don't like how the form isn't always easily moved to another platform." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6505213) IM Ilkin M. Chief Medical Officer > "With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6820380) Jessie H. Member Services Specialist > "A couple times I've experienced issues if I edit a form after responses are already coming in, but that's pretty minimal and it's only..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6066787) AB Aaron B. Manufacturing Engineer > "Putting standard info on the survey, that then many people fill to make a better, and faster asset inventory at my location." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6835525) JG Jeremy G. Game Developer > "The pricing structure of Forms is very frustrating." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6502548) KL Kristan L. Architect > "It offers the opportunity to make forms with a Microsoft 365, so comes for free if you have this platform." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6619795) Ana Paula E. Consultora Ambiental > "It has some limitations such as advanced data analysis or CRM integrations and is not very customizable." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6025730) WB Will B. Co-Founder and Curtaor > "It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133) TP Takeisha P. IT Specialist > "It seems like you have to constantly log in to see the results." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6627047) TZ Tiffani Z. Ministry Director > "Microsoft forms provide an easy way to create surveys, RSVPs, or sign-up. While the options for design are limited the ease of use and..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548848) RS Rabemananjara S. Communication officer > "Not enough creative tools to page the forms and not enough tools to make in-depth investigation" [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6193017) EKF ENAMUL KARIM F. Engineering Team Lead > "Microsoft Forms is easy to use and allows me to create surveys quickly with a clean and intuitive interface." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347) MH Mahmoud H. Field specialist > "As with any software, if the forms are not designed well it makes some processes redundant and prone to error." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6477634) VR Verified Reviewer IT Administrator > "It is fun creating polls or surveys quick and easy." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248) VR Verified Reviewer Business Intelligence Analyst > "I don't like how limited the ability to customize the look of Microsoft Forms is." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6351725) CK Chad K. Associate Pastor > "I would recomment Microsoft forms to any company that is committed to the Microsoft software suite. But if you are looking to get..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6660714) Nomthandazo D. ARTIST > "On certain phones if you have to upload a file it wont work and you have to use a laptop." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6448638) MF Mitch F. HR > "Exporting results for analysis is easy, using on different devices is easy and sharing the survey link, whether through QR or short..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6513348) Dillon S. Database Specialist > "The more in-depth customization features offered by other programs are very lacking, especially in creating logic flows to allow for..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4576877) PF Ping F. Operations Analyst > "Pretty simple and help to collect information in a convenient way." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7148629) GA Gabriel A. staff accountant > "The only setback I can think of right now is the cost of accesssing the internet to conduct the survey." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6011620) Nazrin V. Events management > "Different links for viewing, editing and collaboration which enhances security features." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6876574) JMA Jose Manuel A. Marketing Manager > "The forms are not attractive as the ones created with typeform." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6088675) VR Verified Reviewer Software Engineer > "Easily integrates with 365 platform, and can access results from many different communication channels." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6639934) KH Kira H. Operations Manager > "That is the main issue." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6844633) VR Verified Reviewer Mechanical Engineer > "Overall, Microsoft Forms was easy to use and reliable for collecting feedback, though it lacked some advanced customisation options." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7046891) RM Robert M. Sr. Full Stack Developer > "The interface is a little bit difficult to navigate the first time" [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6208152) AW Adrian W. Fleet Operative > "Another great feature is the real time analytics and visual summaries witch gives useful info really fast." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6599215) YL Yi L. Compositor > "Doesn't really synergize with non microsoft options" [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6483946) KT Karis T. Assistant Human Resources Officer > "What i loved about Microsoft Forms that provides me templates for common types of forms and surveys, helping me to get started quickly..." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6050564) KS Karina S. Analista > "Lack of Advanced Question Types- Limited Integration Options- Data Export and Reporting Limitations-" [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4893583) VR Verified Reviewer Senior Frontend Engineer. > "Password protection for survey forms is top on the list of what I have been most impressed with on Microsoft Forms." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6587785) Ben L. Instructor in Journalism > "As mentioned, the forms you can make with this are currently not the most complex, and design options are likewise limited." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4382319) AE Ashley E. Administrative Coordinator > "It's also easy to use and navigate." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7026009) RM Robert M. Sr. Full Stack Developer > "The interface is a little bit difficult to navigate the first time" [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6208152) MM Mariia M. Manager > "Was good and convenient to navigate platform" [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6580793) XL Xiang L. Director > "We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100) JS Jodi S. Coordinator > "Very intuitive software that is very accessible for everyone to use." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6491450) DA Dominique A. Housing Specialist > "The lack of integration with third party apps." [See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6538696) [View Reviews](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) ## User interface 4.48 (103) [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) 4.55 (330) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important FormAssembly Top features 28/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/144453/FormAssembly/#features) Microsoft Forms 5/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/246649/Microsoft-Forms/#features) ### Recognition FormAssembly is recognized as a top-rated tool in 1 Capterra Shortlist reports Microsoft Forms is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support FormAssembly Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft Forms Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FormAssembly - By FormAssembly - Located in United States - Founded in 2006 Microsoft Forms - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.48 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Contact vendor for pricing Price $39/month 4.5 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144453-158456/FormAssembly-vs-JotForm-4-0) [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Contact vendor for pricing Price $35/month 4.3 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/201674-246649/Enquetes-Maken-vs-Microsoft-Forms) [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.48 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Contact vendor for pricing Price $7/month 4.5 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144453-247901/FormAssembly-vs-Google-Workspace) [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.4 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/176571-246649/Google-Forms-vs-Microsoft-Forms) [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.48 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Contact vendor for pricing Price $39/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-144453/Typeform-vs-FormAssembly) [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/246649-253516/Microsoft-Forms-vs-SurveyMonkey) [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.48 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) vs [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.74 (220)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) Contact vendor for pricing Price $19/month 4.5 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/138990-144453/Cognito-Forms-vs-FormAssembly) [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-246649/JotForm-4-0-vs-Microsoft-Forms) [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.48 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144453-153140/FormAssembly-vs-Connecteam) [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-246649/Typeform-vs-Microsoft-Forms) [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.48 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) vs [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,262)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Contact vendor for pricing Price $19.99/month 4.5 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144453-251329/FormAssembly-vs-Adobe-Acrobat-DC) [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) vs [Wufoo](https://www.capterra.com/p/224990/Wufoo/)[4.40 (223)](https://www.capterra.com/p/224990/Wufoo/reviews/) Contact vendor for pricing Price $19/month 4.3 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/224990-246649/Wufoo-vs-Microsoft-Forms)