# Compare FormAssembly vs Microsoft Forms 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FormAssembly and Microsoft Forms based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144453-246649/FormAssembly-vs-Microsoft-Forms

---

# FormAssembly vs Microsoft Forms Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FormAssemblyMicrosoft Forms2/4 selected

[FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.5 (99)](https://www.capterra.com/p/144453/FormAssembly/reviews/)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

[## FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.5 (99)](https://www.capterra.com/p/144453/FormAssembly/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [99 reviews](#user-reviews)

Positive

93

Neutral

4

Negative

2

[## Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [324 reviews](#user-reviews)

Positive

309

Neutral

14

Negative

1

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,079 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Not enough reviews

Feature ratings

Multiple Question Types

\--

Customizable Questions

4.9

Survey Builder

4.0

Anonymous Feedback

NA

Data Security

4.8

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

NA

Survey Builder

4.6

Anonymous Feedback

NA

Data Security

NA

User satisfaction

User satisfaction

4.5

User reviews[99](https://www.capterra.com/p/144453/FormAssembly/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.4

User satisfaction

4.6

User reviews[324](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Ease of use

4.7

Functionality

4.3

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

FormAssembly is an ideal web form solution for Enterprises and SMB organizations that need secure, scalable, and automated data collection processes.

Best for

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

## User reviews

Pros & cons

Sarah F.

Marketing Technologist

> "What won me over on FA was its ability to double post to our various form tools in disperate marketing automation systems. While they do not..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7139181)

TK

Tracey K.

Salesforce Developer

> "This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in providing an..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423)

CA

Chantelle A.

Program Operations Systems Specialist

> "The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector has..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7108452)

Sarah F.

Marketing Technologist

> "They do not integrate directly into Microsoft Sharepoint, instead posting responses to an excel file on one person's OneDrive."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7139181)

TJ

Taylor J.

Medical Assistant

> "From healthcare intake forms to event registrations and everything in between, this platform has consistently delivered on performance,..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6829929)

GO

Gabrielle O.

Program Manager

> "The connectors can be difficult to figure out. If the connectors are wrong, it does mess up the form uploading correctly."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7100488)

EZ

Eddy Z.

Admissions Associate

> "I also like how it allows us to see Forms in progress, when they were started and generate .csv forms to organize and show all of that..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

VR

Verified Reviewer

Website Specialist

> "Support couldn't figure it out either. If you have longer forms, forget about connecting things since you have to send every single field..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7074973)

SD

Sarah D.

Assistant Director of Data Management

> "We can build forms in minutes that help save employees countless hours of data processing."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7101601)

MM

Marianella M.

Director of IT

> "Sometimes, connectors quit working for no reason and this causes disruption in business processes and manual data entry"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7111490)

Rick H.

Chief Experience Officer

> "I was worried when security concerns forced our organization to change online form building platform, but thank goodness that happened..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7119757)

TK

Tracey K.

Salesforce Developer

> "Instead of bulk load the records, it processes them one by one which creates an extremely slow UX."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423)

SJ

Sarah J.

Support Specialist

> "It's helped streamline many forms that we ask our users to complete with the integration with Salesforce."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106477)

EZ

Eddy Z.

Admissions Associate

> "For example, some of our enrollment paperwork had to be collected in paper because our families information would not save or the form would..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

DM

Diego M.

VP for Economics Affairs

> "Our overall experience is very good, we have been using Formassembly for a couple of years, we moved almost all our web forms to the..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7109473)

AP

Alesha P.

Salesforce Team Lead

> "I've had an ongoing error with one of my forms that includes a Salesforce connector and they told me to go to Salesforce support, whereas..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7014313)

OH

Oussama H.

Customer Support Manager

> "Its is very useful for business usage, to collect data and feedback, and also to connect with Salesforce to prefilled the text field."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6815135)

EZ

Eddy Z.

Admissions Associate

> "From what I have gathered, it is a mix of items being too small on devices, links sometimes not working, and the form bouncing midway..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

TJ

Taylor J.

Medical Assistant

> "It's been a game-changer for our operations, allowing us to scale, stay compliant, and focus on what matters most—our clients."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6829929)

JW

Jimmy W.

Salesforce Administrator

> "Customizing a form's format and style is difficult."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7100622)

RL

Ryan L.

Manager, Enterprise Technology

> "Best part is the seemless integration with the Salesforce platform and the drag and drop interface when creating forms."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7019776)

MM

Marianella M.

Director of IT

> "Support can sometimes be slow, which makes it difficult to to troubleshoot a pressing issue"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7111490)

TK

Tracey K.

Salesforce Developer

> "Form Assembly is an easy way to gather information from your customers and sync that data to Salesforce."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423)

RB

Robert B.

Program Systems Manager

> "Sometimes you are not able to clone forms without breaking the connection to Salesforce, and it's not always easy to realize that was the..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7022033)

RH

Robin H.

Prayer, Outreach and Family Coordinator

> "It goes right to the campaign and it helps to put all information in one direect form,"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7103769)

Sarah F.

Marketing Technologist

> "Another drawback lies in it's excel connector - a feature we rely on heavily."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7139181)

DM

Diego M.

VP for Economics Affairs

> "Ease of use, Salesforce connector let us do almost everything in Salesforce from our forms, unlimited forms."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7109473)

Ginna G.

attorney

> "There were some necessary features that were missing and the customization necessary for some was limited."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6867993)

RH

Robin H.

Prayer, Outreach and Family Coordinator

> "FormAssembly is a total lifesaver for building forms that actually work. "

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7103769)

SS

Shenella S.

Business Development Team Leader

> "It is a little pricey for the limited features available."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7094750)

EZ

Eddy Z.

Admissions Associate

> "Having parents be able to sign documents through FormAssembly and not physical paper is convenient for us, and security is very important."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

EZ

Eddy Z.

Admissions Associate

> "The aspect I dislike the least in general about FormAssembly is that the Mobile UI is not good."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

SJ

Sarah J.

Support Specialist

> "Customer support has also been helpful. When issues come up, the team is responsive and does a good job walking you through solutions."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106477)

JW

Jacque W.

CEO

> "It's a bit challenging setting up the interface for the first time."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7102363)

RB

Robert B.

Program Systems Manager

> "Overall, the platform allows us to manage multiple forms that rely on automation with ease."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7022033)

JW

Jori W.

Salesforce Administrator

> "The technical support is not prompt and doesn't feel reliable."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7112034)

VR

Verified Reviewer

Admin RD

> "From HubSpot to salesforce, this form builder has all the high-powered professional integrations I could have asked for."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7018688)

DA

Daniel A.

CRM - Marketing Automation Lead

> "It is not always easy to manage non-technical users even with templates."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7017706)

MS

Moriah S.

Program Officer

> "Very good, I have used it for grant reporting from nonprofit grantees over the years I like it more."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106201)

MS

Mikayla S.

Director of Data Strategy

> "sometimes the customization can feel a bit daunting because so many things can be edited"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6797663)

EZ

Eddy Z.

Admissions Associate

> "Even though we have a separate Salesforce team at our organization, our team is still able to use FormAssembly with ease."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

EZ

Eddy Z.

Admissions Associate

> "Thus, completing FormAssembly is more difficult."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

Ginna G.

attorney

> "This allows a a way to collect, connect and protect all data. "

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6867993)

VR

Verified Reviewer

Website Specialist

> "Almost impossible to use."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7074973)

JW

Jacque W.

CEO

> "Good. Once we learned how to use it, it was easy to copy forms and edit for new uses."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7102363)

EZ

Eddy Z.

Admissions Associate

> "I have not interacted with FormAssembly's customer support."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157)

AF

Adriana F.

Projet Manager

> "Very easy form creation and seamless Salesforce integration.”"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7101360)

AR

ASIM R.

Administrative Assistant

> "Customer service could be a little bit better"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6751177)

AP

Aakash P.

Accessibility Consultant

> "The platform allows you a lot of freedom with your choices for customisation and input types."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6797910)

AC

Arnaud C.

Head of data and platforms

> "Great integration with salesforce, verry poor support, somewhat limited as soon as you are trying to connect to platforms that are not..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#GetApp___4252106)

JW

Jimmy W.

Salesforce Administrator

> "Easy Salesforce integration and form building!"

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7100622)

AC

Arnaud C.

Head of data and platforms

> "Escalating does not help; you will not receive a response either."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#GetApp___4252106)

DA

Daniel A.

CRM - Marketing Automation Lead

> "Overall, the platform, support and service has been very good and I would recommend it to any company that want's to track database..."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7017706)

TD

Teresa D.

Website Coordinator

> "One small error can cause the whole form to break."

[See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___3313643)

[View Reviews](https://www.capterra.com/p/144453/FormAssembly/reviews/)

VR

Verified Reviewer

IT Administrator

> "The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored to..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

AC

Alliant C.

Support Manager

> "It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up who..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6840179)

SD

Stacie D.

Sales Coordinator

> "Microsoft forms is a software that helps us in creating clean surveys and data collection forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

MH

Michael H.

Tech Coordinator

> "I’ve been a fan of using Microsoft Forms for department check ins, quick polls and even on event feedback. When I need quick opinions or..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6825093)

JJM

Jonel John M.

Social Media Manager

> "However, it lacks some advanced survey features and has basic reporting capabilities. While great for those in the Microsoft ecosystem,..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6344296)

VR

Verified Reviewer

IT Administrator

> "Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

SC

Sean C.

Marketer

> "I still don't know why Microsoft Forms is paid when Google Forms and all the others Forms are free."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7049495)

RH

Rezaul H.

Supervisor Field Research

> "Response tracking in real-time allowed me to keep a close engagement and the automatic compilation of the data into Excel allowed easy..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6834811)

ZS

Zarin S.

student

> "Microsoft Forms has limitations in advanced features and customization, lacking options for complex branching logic or question..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6383049)

FT

Faith T.

CMO

> "I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

WB

Will B.

Co-Founder and Curtaor

> "Creating a survey is creative, but using Forms doesn’t feel that fun."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

SD

Stacie D.

Sales Coordinator

> "As I have been using it for more than 3 years now and this software helped us in making sure that each response is collected and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

JN

Joshua N.

Application Specialist

> "In addition, it still does not have e-signatures to this day resulting in us having to implement JotForm for specific forms that require..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6366245)

JPN

Jean-Pierre N.

Instructional Design

> "I like its integration with MS 365 Apps, such as Teams, SharePoint, Word, and Excel."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7079782)

SC

Sam C.

Talent Lead

> "Reporting features feel basic, lacks deeper analytics or filtering without exporting data"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7043071)

NA

NOREDDINE A.

Senior Coordinator

> "MS Forms writes answers directly to Excel, which means I can assemble live-updating charts and pivot tables without any bother."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6837386)

AB

Aaron B.

CEO

> "The way you have to designate a Form to a personal account or a Team is a little goofy and can have some unintended consequences if not..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6630153)

Lauren S.

Administrative Associate

> "Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7077554)

JC

Jen C.

HR Advisor

> "Cannot generate complex data, what if rules limited, lack of AI generated functions like other real survey programs"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6618904)

XL

Xiang L.

Director

> "Our compuany uses Microsoft 365, Microsoft Forms can be exported to Microsoft other applications, like Excel and SharePoint for review..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

IB

Ivan B.

Trainer and technical support

> "I don't like that I'm unable to fully customize the form to my preferences; instead, I'm limited by Microsoft's design constraints."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6559289)

WB

Will B.

Co-Founder and Curtaor

> "It can be useful for collection of opinions, preference or qualitative and quantitative data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

FT

Faith T.

CMO

> "I don't like that it is not easily customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

VR

Verified Reviewer

Business Intelligence Analyst

> "Microsoft Forms excels when it is combined with other features in the Microsoft environment as other platforms offer more customization..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6351725)

MH

Mahmoud H.

Field specialist

> "As with any software, if the forms are not designed well it makes some processes redundant and prone to error."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6477634)

MK

Maria K.

Marketing student

> "The entire process of creating surveys for data collection is quite simple using Microsoft Forms, which with its pre-designed templates..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6581209)

SB

Stuart B.

Marketing Manager

> "It is not easy finding when the survey is complete, or progress on how many people have completed the survey, without going into the..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6663664)

LP

Le P.

Project Manager

> "It spares me the downloading effort of the CSVs and spares me steps in the normal data analysis workflow."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6836308)

IR

Iain R.

principal engineer

> "Sometimes find the online portal for the forms can be difficult to find responses to forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6509314)

CW

Carlos W.

Associate

> "Microsoft Forms enabled me to run feedback sessions and internal polls with my team in very little hassle."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6829291)

VR

Verified Reviewer

Business Intelligence Analyst

> "I don't like how limited the ability to customize the look of Microsoft Forms is."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6351725)

VR

Verified Reviewer

Junior Software Engineer

> "The fact that it's UI is seamless integrated is a benefit in corporate environments, as well as the integration with Microsoft accounts..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6333703)

Nomthandazo D.

ARTIST

> "On certain phones if you have to upload a file it wont work and you have to use a laptop."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6448638)

LJ

Lyn J.

Senior Manager

> "What I liked most about Microsoft Forms is how simple it was to post polls to my team and collate the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529)

XL

Xiang L.

Director

> "We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

IM

Ilkin M.

Chief Medical Officer

> "With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6820380)

VR

Verified Reviewer

Infrastructure Engineer

> "It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6682529)

AB

Aaron B.

Manufacturing Engineer

> "Putting standard info on the survey, that then many people fill to make a better, and faster asset inventory at my location."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6835525)

WD

Whitney D.

Ceo

> "However, the limited customization and advanced features might be a drawback for some users."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6541045)

WB

Will B.

Co-Founder and Curtaor

> "It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to speed..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

CK

Cherish K.

Sales Executive

> "It's not easy to change the look and there are not as many question types as with some other poll tools."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6572113)

ME

Monica E.

Learning and development coordination

> "It is a versatile tool that helps to easily create a form, share it with people, collect responses and analyse them."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6654323)

SE

Samuel E.

Database Administrator

> "Limited Customization: While easy to use, it lacks advanced design and customization options."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548867)

EO

ELVIS O.

Apprentice

> "Microsoft Forms is a user friendly tool that simplifies creating and managing online forms, surveys and quizzes."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6403763)

DS

David S.

Customer Service Representative

> "Complex form setup is hard here and features are also limited."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6687360)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Microsoft Forms is easy to use and allows me to create surveys quickly with a clean and intuitive interface."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

DA

Dominique A.

Housing Specialist

> "The lack of integration with third party apps."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6538696)

MW

Meegan W.

Educator

> "It integrates seamlessly with other Microsoft 365 apps like Excel and Teams, enabling easy data analysis and sharing."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6530361)

AP

Amitabh P.

Technical Support Engineer

> "Someitmes performance and loading issues."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6592047)

JS

Jessica S.

Regulatory Affairs Specialist

> "I love that it also has a way to check how the form would look on both desktop and mobile platforms, as well as different layouts to try."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6531432)

YL

Yi L.

Compositor

> "Doesn't really synergize with non microsoft options"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6483946)

Nazrin V.

Events management

> "Different links for viewing, editing and collaboration which enhances security features."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6876574)

KH

Kimberley H.

Business Development Specialist

> "I don't like how the form isn't always easily moved to another platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6505213)

HMF

Hannah May F.

User researcher

> "It's also all helpfully integrated into the Microsoft 365 platform, meaning that no extra subscription is needed (this is a big benefit..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6558930)

Jessie H.

Member Services Specialist

> "A couple times I've experienced issues if I edit a form after responses are already coming in, but that's pretty minimal and it's only..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6066787)

DL

David L.

Executive Coach

> "Analysis right there in Excel is simple, great ways to collaborate with others in your Office365 organization"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7072014)

JG

Jeremy G.

Game Developer

> "The pricing structure of Forms is very frustrating."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6502548)

LJ

Lyn J.

Senior Manager

> "My overall experience with Microsoft forms was very positive with each poll being easy to implement and easy to collate the data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529)

Ana Paula E.

Consultora Ambiental

> "It has some limitations such as advanced data analysis or CRM integrations and is not very customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6025730)

PW

Parker W.

Teacher

> "I am also able to easily make a QR code so students can easily scan to find the form they need."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6493804)

KS

Karina S.

Analista

> "Lack of Advanced Question Types- Limited Integration Options- Data Export and Reporting Limitations-"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4893583)

MB

Marko B.

Assistant Director

> "MS Forms are really easy to set up, and you not only get an excel file with the individual results, but get the overview of the answers..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6564937)

TP

Takeisha P.

IT Specialist

> "It seems like you have to constantly log in to see the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6627047)

CM

Cheyenne M.

None

> "I loved it i am able to create polls quizes and questionnaires all in one place this every teachers must have i aint a teacher buti enjoy..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6439970)

RS

Rabemananjara S.

Communication officer

> "Not enough creative tools to page the forms and not enough tools to make in-depth investigation"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6193017)

KL

Kristan L.

Architect

> "It offers the opportunity to make forms with a Microsoft 365, so comes for free if you have this platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6619795)

KH

Kira H.

Operations Manager

> "That is the main issue."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6844633)

CG

Chelsea G.

Engagement Officer

> "I found for surveys, registrations and data collection it was more than enough."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6827236)

VR

Verified Reviewer

HRIS Analyst

> "I don't like the feature that lets you rearrange the order of the fields."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4869028)

MH

Martin H.

Purchasing Analyst

> "It enabled me without tallying anything manually to follow up on issues."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6827439)

Dillon S.

Database Specialist

> "The more in-depth customization features offered by other programs are very lacking, especially in creating logic flows to allow for..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4576877)

TZ

Tiffani Z.

Ministry Director

> "Microsoft forms provide an easy way to create surveys, RSVPs, or sign-up. While the options for design are limited the ease of use and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548848)

GA

Gabriel A.

staff accountant

> "The only setback I can think of right now is the cost of accesssing the internet to conduct the survey."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6011620)

VR

Verified Reviewer

IT Administrator

> "It is fun creating polls or surveys quick and easy."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

JMA

Jose Manuel A.

Marketing Manager

> "The forms are not attractive as the ones created with typeform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6088675)

AK

Andi K.

Capital Projects Technologist

> "My overall experience with Microsoft Forms has been quite positive, especially considering its role as a straightforward and accessible..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6459892)

RM

Robert M.

Sr. Full Stack Developer

> "The interface is a little bit difficult to navigate the first time"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6208152)

CK

Chad K.

Associate Pastor

> "I would recomment Microsoft forms to any company that is committed to the Microsoft software suite. But if you are looking to get..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6660714)

PS

Peter S.

President

> "Not always easy to populate the forms or customize the data"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4949195)

[View Reviews](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

## User interface

4.47 (99)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

4.56 (324)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

FormAssembly

Top features

32/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/144453/FormAssembly/#features)

Microsoft Forms

6/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/246649/Microsoft-Forms/#features)

### Recognition

No recognitions have been awarded to FormAssembly

Microsoft Forms is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

FormAssembly

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FormAssembly

-   By FormAssembly
-   Located in United States
-   Founded in 2006

Microsoft Forms

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.47 (99)](https://www.capterra.com/p/144453/FormAssembly/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Contact vendor for pricing

Price

$39/month

4.5

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144453-158456/FormAssembly-vs-JotForm-4-0)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Contact vendor for pricing

Price

$35/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/201674-246649/Enquetes-Maken-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Contact vendor for pricing

Price

$0

4.3

Features

4.4

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-246649/Google-Forms-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Contact vendor for pricing

Price

$30/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/246649-253516/Microsoft-Forms-vs-SurveyMonkey)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-246649/JotForm-4-0-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-246649/Typeform-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Contact vendor for pricing

Price

$19/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156752-246649/SurveyLegend-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Wufoo](https://www.capterra.com/p/224990/Wufoo/)[4.40 (222)](https://www.capterra.com/p/224990/Wufoo/reviews/)

Contact vendor for pricing

Price

$19/month

4.3

Features

4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/224990-246649/Wufoo-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Formidable Forms](https://www.capterra.com/p/175482/Formidable-Forms/)[4.83 (115)](https://www.capterra.com/p/175482/Formidable-Forms/reviews/)

Contact vendor for pricing

Price

$79/year

4.3

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175482-246649/Formidable-Forms-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.3

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-246649/Connecteam-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Contact vendor for pricing

Price

£0

4.3

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/57112-246649/SmartSurvey-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[forms.app](https://www.capterra.com/p/197758/forms-app/)[4.64 (266)](https://www.capterra.com/p/197758/forms-app/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/197758-246649/forms-app-vs-Microsoft-Forms)