# Compare Qualifacts Insync vs Sessions Health 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Qualifacts Insync and Sessions Health based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144484-10002269/InSync-EMR-vs-Sessions-Health

---

# Qualifacts Insync vs Sessions Health Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Qualifacts InsyncSessions Health2/4 selected

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

[Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.9 (123)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/)

[## Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

Starting Price

$75.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.6

Reviews Sentiment

RF

HA

CH

Based on [392 reviews](#user-reviews)

Positive

358

Neutral

20

Negative

14

[## Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.9 (123)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.9

Functionality

4.8

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

MM

SG

Based on [123 reviews](#user-reviews)

Positive

121

Neutral

2

Negative

0

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## Summary

* * *

Features in Mental Health EHR Software

Best performer

30 / 33

Only Qualifacts Insync

-   Coding Assistance
-   Customizable Reports
-   E-Prescribing

24 / 33

User satisfaction

User satisfaction

4.5

User reviews[392](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.6

User satisfaction

4.9

User reviews[123](https://www.capterra.com/p/10002269/Sessions-Health/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

$75Per User, Per Month

-   Free version
-   Free trial

Price starts from

$39Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics, Physical, Occupational and Speech Language Therapy.

Best for

Mental health practices, private clinics, psychotherapists, and mental health professionals.

## User reviews

Pros & cons

RF

Robert F.

Psychiatrist

> "Program offers a lot of customization, a lot of ways to access menus from different aspects of the program."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7145038)

CB

Celeste B.

Owner

> "Besides from the platform being very expensive, I had to pay my Biller triple what I’ve done in previous years and had to pay my staff hourly for training that felt..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067)

HA

Hayleigh A.

Doctor

> "We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S & Ps for us."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6883665)

CB

Celeste B.

Owner

> "We have pages of glitches and errors that are impacted our payroll and our insurance billing."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067)

CH

Crystal H.

Admin

> "Most reports export to excel making it easier to get the reporting that is being asked for"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594277)

CB

Celeste B.

Owner

> "We launched when our billing system wasn’t even set up due to the error of the Trainer."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067)

LB

Larry B.

Administrator

> "Has some nice features, enjoy the clinical charting schedule feature"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610025)

CB

Celeste B.

Owner

> "I can't express the amount of stress it caused my staff and myself."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067)

LB

Lauren B.

Occupational Therapy

> "After a short time utilizing Insync it was easy to navigate and it is efficient to carry over information from a previous note."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6582396)

TR

Teri R.

Practice Office Manager

> "The Resource Center is not great it's frustrating when trying to "guess" how something might be worded in order to search. If no help there, I go to the support and..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594508)

JW

Jessy W.

Systems Director

> "I love that we are finally using an EHR that requires little to no workarounds to get the job done!"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6593183)

MH

Maranda H.

Practice Manager

> "There is a limited amount of my team wo are allowed to make tickets for issues, which does not help when they are having technical issues that we are not there to..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321)

MA

Melanie A.

Director of Speech and Language Services

> "In addition, they were able to train our staff to a level where we are now able to create our own custom and clinical forms should the need arise and to..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946)

VM

Vicky M.

Billing

> "This is a very complex billing platform with no support, AND a LONG contract that you cannot get out of. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669)

MA

Melanie A.

Director of Speech and Language Services

> "The inSync software supported the vast majority of what we needed in our documentation system and we were able to integrate our needs into their system very well. ..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946)

VM

Vicky M.

Billing

> "The overseas staff is just like all of the other overseas staff everywhere, they are not allowed to think, they must read from a script. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669)

AM

Alita M.

Medical Billing Revenue Asst.

> "It will cause our organization to grow and become more adhesive in the work we do, and we will be able to track the services we offer and see the effectiveness or..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3536367)

PC

Paula C.

OFFICE MANAGER

> "when a client cancels the confirmation should not go out"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6609920)

MM

Michele M.

Executive Director

> "I like the color scheme and the layout."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6605985)

SD

Samantha D.

Executive Assistant of Clinical Opersations

> "Technical issues are common and it can take a long time for them to be fixed."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610077)

IH

Ian H.

CEO

> "We like the versatility of the software and how it is multi-functional and able to address many of the needs of our practice from billing, scheduling, documentation,..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3729048)

DG

Desiree G.

Clinical Director

> "The least things that I like about the software are not having an app, how slow the program runs, and not being able to add certain functionality to the charting..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362)

AH

Ashley H.

Owner

> "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491)

MH

Maranda H.

Practice Manager

> "The customer reps do not call when we provide them with times we are available."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321)

AH

Ashley H.

Owner

> "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491)

AK

Akash K.

Owner

> "Taxonomy codes were put in incorrectly which we didn't catch till later."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090)

AH

Ashley H.

Owner

> "The on-site trainers for our first two facilities and were so professional and accommodating - even with the state regulatory board showing up for our surprise..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491)

NG

Nichole G.

Administrative Assistant

> "All of my tickets for that request have gone missing and I have yet to hear from anyone regarding this."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496)

SF

Steve F.

Director

> "The implimentation team was amazing and we always had access to them through the process to launch right on time according to our needs. And also, the trainer..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4386127)

NG

Nichole G.

Administrative Assistant

> "This is NOT Qualifacts fault, by any means. But when I asked if this feature would be implemented I was told to reach out to ask for a meeting."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496)

AM

Anna M.

CEO

> "claims from insurance companies are being paid faster and we are able to utilize the functions to verify insurance catching potential problems early."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324)

AK

Akash K.

Owner

> "They have since been bought by Qualifacts and things are going down the drain quickly."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090)

DA

David A.

Clinic Director and FNP-C

> "It is easy to learn the system and navigate."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6607739)

KR

Katie R.

Patient Care Coordinator

> "We spent most of our implementation training still trying to get our program built out and honestly feel as if we should have had another 6-8 weeks of weekly calls..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345)

NG

Nichole G.

Administrative Assistant

> "Qualifacts bought InSync, and one of the nice things is that they didn't completely gut the good things about InSync."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496)

AK

Akash K.

Owner

> "Frequent errors in when they were implementing us."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090)

HW

Hannah W.

Administration

> "There are a lot of steps on the admin side for creating things within the system (i.e. encounters) which makes it hard to remember and do quickly, but with time I'm..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544)

SM

Stefanie M.

Clinical Director

> "The software is not able to be customized to be inclusive and affirming of the transgender community and this is a MAJOR drawback."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3835485)

NG

Nichole G.

Administrative Assistant

> "They did work on fixing many of the issues that InSync had, which was very promising and very nice."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496)

KR

Katie R.

Patient Care Coordinator

> "Our only issue was that our implementation specialist that we had worked with for weeks was changed (with only a 2-3 day notice) two weeks before implementation."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345)

MS

Melissa S.

Practice Administrator

> "We are brand new to using it - but overall our therapists are happy - the auto charging is off to a good start - the patient portal user experience is a game..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4140081)

AK

Akash K.

Owner

> "Nice people, but they seem to have stopped investing in customer care or the EMR in general after being bought by another company."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090)

MB

Michael B.

Director of Operations

> "InSync is extremely intuitive as all systems within the program are interconnected, reducing time needed to move through the system and complete tasks."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091)

MA

Melanie A.

Director of Speech and Language Services

> "It is my understanding that some of the aspects of the scheduler were not initially as efficient as hoped for a multi-clinic location. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946)

EM

Ethan M.

Psychiatrist

> "Clinical EHR side is great; we worked hard to customize the system for our clinicians as we were coming off paper charts and were wary of the EHR. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3817909)

AM

Anna M.

CEO

> "Even with the help of many team members, our invoices are still incorrect and our payers are not pleased with the changes."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324)

KD

Kristin D.

Clinical Director

> "Our implementation specialist, \[SENSITIVE CONTENT\], was by-in-large the most critical component in our satisfaction as she was incredibly responsive, helpful,..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3597034)

CM

Carmen M.

President

> "Our old system was so clunky, requiring multiple steps for every action that we had to take multiple times a day. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253)

HW

Hannah W.

Administration

> "We also like that multiple users can have access to the patient portal account (i.e. caseworkers)"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544)

AW

Alexis W.

Assistant Behavioral Health Director

> "The people who built out a lot of the forms did a sloppy job and Jenn and our team had to go back in a fix most of them."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3837381)

KD

Kristin D.

Clinical Director

> "Integration of telemedicine and assessment administration have been great additions to our practice and clinician workflow."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3597034)

SW

Sarah W.

Senior Director of Programs

> "Implementation also did not occur smoothly and much of our training time was spent correcting issues from implementation/customization."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4739265)

KD

Kristin D.

Clinical Director

> "Two major EMR transitions within the course of a year was a big undertaking but the entire process, from the first demo call to our final implementation call has..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3597034)

JL

Jennifer L.

Billing and Credentialing Coordinator

> "My least favorite thing is the inability to see visits in patient demographics - financials unless a claim is done. If I have a claim back-log, the front office..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3028108)

CM

Carmen M.

President

> "It has enable us to be efficient with our admin so that we are freed up to do what we do best - help people."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253)

UH

Ursula H.

Licensed Professional Counselor

> "They did not support appropriate implementation within the company which lead to a very difficult transition between EHR services"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4039383)

DG

Desiree G.

Clinical Director

> "What we like most about InSync is that we have been able to implement new workflows and automate procedures."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362)

DM

Darrin M.

COO

> "Direct access to the clinical docs themselves outside of the encounter note is lacking. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4759060)

MB

Michael B.

Director of Operations

> "The workflow for each department is customizable making the system near perfect for our company needs.5."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091)

AM

Anna M.

CEO

> "As a more complex practice with many layers of services, the coding does not meet our needs."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324)

TS

Tara S.

Psychologist

> "So far this appears to be streamlining a lot of our processes and helping us to be more efficient in our documentation workflows."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4751731)

LF

Lindsay F.

Therapy Program Manager

> "All other scheduling features are not user friendly- especially if you have more complex features as a practice."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799195)

TS

Trish S.

Director of Quality Improvement

> "InSync had multiple features- specifically, the ability of data to import as data from the patient portal, ease of reporting, and attentive customer service."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3495140)

AM

Ashley M.

Business Operations Manager

> "It has been abundantly stressful on my business office (Clinical receptionists / Intake coordinators / billing specialists) to toggle back and forth to see if we..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3057109)

CM

Carmen M.

President

> "The training was unparalleled to get us ready to go live and the follow-up support has made us transition successfully with minimal stress. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253)

JL

Jo L.

Exec Director

> "The InSync people are unhelpful, and they divert inquiries to offshore agents who are incomprehensible."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4406734)

LG

Lisa G.

OWNER

> "Potential future functionality and ability to make some forms customizable after enhancements. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3744044)

KR

Katie R.

Patient Care Coordinator

> "It's slow at times and I feel like the scheduler is a little less user-friendly than I would like."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345)

SM

Suzanne M.

Finance and HR Manager

> "Our implementation specialist was terrific and he really assisted with the design of our dynamic forms and encounter notes. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3563284)

AC

Amanda C.

Assistant Practice Manager

> "Unable to block accounts from being scheduled, difficulty for admin to track staff to-do's, and the scheduler setup is unnecessarily complicated"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3025514)

MJ

Madeline J.

PMHNP/Group practice owner

> "It is very customizable in every way (forms, note templates, appt reminders, calendar format, html name, really everything about it)"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___3201595)

SM

Shannon M.

Office Manager

> "The main problem we have run in to is getting the electronic faxing set up."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4641138)

JW

Jennifer W.

Practice owner/ Psychiatric Nurse Practitioner

> "The features are integrated into the software and ultimately make me more efficient with scheduling, charting, prescribing, and billing duties. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3345059)

LH

Lauri H.

Consultant/Program Developer

> "The additions that we wanted after our contract was signed seems to be pretty costly."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3996420)

AH

Ashley H.

Owner

> "Charting, claims processing, and patient communication is much more efficient."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491)

HW

Hannah W.

Administration

> "Our practice did not like that the clients preferred name couldn't show up as so."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544)

JS

Jennifer S.

Director of Burgess Mental Health

> "This was helpful when budgeting our needs and being able to find some grant funding to get the process started."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4500013)

CH

Cathleen H.

APRN, PMHNP-BC

> "I also think the new LMS site does not provide you with enough resources and when you need to search for something, it is often not there with a video or printout."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3448316)

AR

Amy R.

Owner/Executive Director

> "The implementation specialist we got after go live who did stay with us throughout was wonderful and the only reason I gave a 7 as to likely to recommend InSync. ..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3748393)

KM

Karl M.

LPC

> "The other aspect that was not as good as our last EHR was the aesthetics of the software."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3747016)

[View Reviews](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

MM

Michael M.

Owner, Psychotherapist

> "Setting up auto-bill and invoicing definitely made my job much easier for any private pay clients, and clients are able to log in and..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7121414)

KL

Kristin L.

Marriage and Family Therapist

> "In the past, I used Therapy Notes and it was not as convenient, didn't have as many features, and the support staff did not try to..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7054559)

SG

Sara G.

Therapist

> "I enjoy everything about the calendar, especially the various options available for each appointment, the ease of moving things from day to..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6858506)

HD

Hazel D.

Psychotherapist

> "It's a bit pricey for their new A.I. assistance services as they charge about $40 per month per clinician."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149295)

RMD

Rafiah Malene D.

Principal Therapist

> "I like being able to copy my client's notes from the previous session with one click."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7143173)

CW

Christopher W.

Executive Director

> "The only cons I have really run into is when trying to adjust for a non-billed late cancelation or in trying to discern income from a..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6863324)

MB

Mittal B.

Technical Recruiter

> "It provides essential features like scheduling, documentation, billing, and telehealth in one place, making it a solid choice for mental..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6690890)

KR

Kristel R.

Owner and Mental Health Therapist

> "I often get an error message on the sight and I wish that it saved your work more regularly as you type (if I get an error mid-note it will..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6606264)

RW

Randi W.

Therapist

> "I appreciate the ease at which clients can use the platform, secure messaging and document upload, templates which can be easily modified,..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6739417)

CC

Casey C.

Mental health therapist

> "They are missing what I think are basic features--read receipts for secure messages, a daily agenda email."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7045739)

HH

Hart H.

Psychotherapist

> "Having used several different platforms both in an agency setting and my own private practice setting, Sessions is my favorite without..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149251)

DD

Denise D.

Licensed Psychologist

> "Cannot submit worker’s compensation claims as not able to attach required narrative."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6820340)

HD

Hazel D.

Psychotherapist

> "I like Sessions Health provides free EHR for clinicians with very small caseload."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149295)

NW

Nancy W.

Therapist

> "I've accidentally minimized the video during a session and there was no way for me to find It again to open it."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7008771)

JZ

Jennifer Z.

Practice Owner and Therapist

> "Detailed instructions, prompt responses to requests for assistance and help customizing forms and billing issues were all vital to making..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6587334)

DG

Diana G.

Psychologist

> "We outgrew the system after we had about 10 clinicians."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7067974)

JW

James W.

Therapist

> "The features I enjoy most are the integrated telehealth, the customizable templates, and online booking."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6530995)

JL

Julie L.

LMFT

> "They have a lot of features I don’t even user for treatment planning and insurance billing."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6312363)

GA

Gabrielle A.

Therapist

> "My favorite is the way progress notes are ready for me in a list to complete so if I get far behind, it’s not extra clicks it’s just one..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6490933)

DK

Danny K.

LCSW

> "The one area that seemed lacking was good customization options for custom forms."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6628307)

RQ

Rebecca Q.

Everything

> "I feel like Sessions is responsive when I have issues, they provide helpful updates and don't push upgrades that are not relevant or..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6677316)

CD

Ciel D.

Owner and Therapist

> "I dread that entire process and it seems some other EMRs have this better handled."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7060853)

JT

Jessica T.

Licensed Clinical Social Worker

> "I have seen some really amazing features come out thanks to them being so open and learning about our workflow for using this EHR."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7145010)

VC

Victoria C.

Owner, Senior Therapist

> "Like most therapy software that I have used, it is not as intuitive to set up a couples and family file."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6441409)

MM

Michael M.

Owner, Psychotherapist

> "I am a solo practitioner, so I can't speak to how the various staff roles work, but when I considered expanding it seemed easy enough."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7121414)

TB

Toby B.

Owner

> "Other platforms have implemented AI awhile ago and is disappointing not seeing this thus far"

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7043721)

DG

Diana G.

Psychologist

> "You can easily view the entire clinic's schedule in one place."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7067974)

AP

Amber P.

Counselor

> "Frequency of client reminders are the weakest point."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6712158)

NW

Nancy W.

Therapist

> "I love the online support for when I have questions, an admin from Sessions Health will respond to help troubleshoot."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7008771)

AO

Andrea O.

Social Worker

> "The family/conjoint client setup has been challenging and not intuitive for me or clients."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6557447)

ER

Erika R.

Clinical Psychologist

> "I also chose Sessions over other EHRs because their data privacy policies were much more transparent; this is crucial for legal and ethical..."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6561568)

JP

Jennifer P.

Licensed Professional Counselor

> "Stripe is expensive and doesn’t always work incredibly well."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7000945)

HH

Hart H.

Psychotherapist

> "The very best part of it is that after having set up my forms etc., I really don't have to think about it."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149251)

CD

Coty D.

Owner

> "There isn't a telehealth platform that can be used."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6737309)

HH

Hart H.

Psychotherapist

> "It just works. And on the very rare occasion that I've needed assistance, the customer service is extremely responsive and helpful."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149251)

SG

Sara G.

Therapist

> "It's hard to say what I like least, only because it's hard to find something to dislike."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6858506)

EP

Erin P.

Owner Clinician

> "I like that I can add my own assessments, but enjoy the ones that are already included with Sessions Health. "

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7023701)

JF

Jaclyn F.

OWNER, CLINICIAN

> "I've had Sessions for one year when I began my private practice, and there is truly nothing I do not like about it."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6553539)

WB

Wendy B.

Owner

> "Sessions has the best customer service experience out of any EHR system that I have worked with."

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7082178)

Tim H.

Founder/Clinician

> "Lack of customization on the client portal page"

[See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___4810859)

[View Reviews](https://www.capterra.com/p/10002269/Sessions-Health/reviews/)

## User interface

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)

4.49 (392)

[Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)

4.89 (123)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Qualifacts Insync

Top features

30/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/144484/InSync-EMR/#features)

Sessions Health

24/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/10002269/Sessions-Health/#features)

### Recognition

Qualifacts Insync is recognized as a top-rated tool in 2 Capterra Shortlist reports

Sessions Health is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Mental HealthSoftware (2026) 

Best Value Mental HealthSoftware (2025) 

Best Value Mental HealthSoftware (2024) 

Best Value Mental HealthSoftware (2023) 

### Deployment & support

Qualifacts Insync

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sessions Health

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Qualifacts Insync

-   By Qualifacts
-   Located in United States
-   Founded in 2000

Sessions Health

-   By Sessions
-   Located in United States
-   Founded in

## Popular Comparisons

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