Qualifacts Insync vs Petal Physician Scheduling: Which is a better fit?

MY implementation team with [sensitive content hidden] was awesome. They were helpful, creative and responsive.

Setup was absolutely awful and a waste of time and resources when our account was assigned to [SENSITIVE CONTENT.

The InSync team have been very nice to work with. They are flexible, want to help and problem solve and really seem to care about you being happy with the software.

I am currently at a point where I am finding very little that I dislike about the program.

The reports seem to be a great benefit for us and I look forward to using these. Our overall experience was great.

Adding the customizable features can be tedious and confusing.

The Account Manager understands the importance of clean billing to reduce write-offs and is very responsive when we need guidance. It is a pleasure to work with InSync RCM.

I don't like that when moving from one page to another the first page disappears and you have to find it again - scheduling and patient information. Have to leave one to get to the other.

I like the ease of use and the way the schedule is set up to be very simple and appealing. It is an excellent product.

I HATE that I can't use the app - not even to see my current planned work shifts plan when I am offline. You HAVE to be online (4g or WiFi) to use it.

The UI and functions for schedule maintenance are easy to use and looks clean. The ability manage the schedule and customize without the need for help desk has improved.

Sometimes the software is difficult to use on an iPhone and I have had a couple problems switching shifts.

Layout, accesibility, ability to transfer tasks to other colleagues with ease. I also appreciate having access to all of my colleagues' contact information in order to facilitate communication.

Unsure if able to push shifts to mobile device (e.g. google calendar). On screen guides are a pain and difficult to get rid of (e.g. guides show up all the time, not just once).

I like the phone app, it is reliable and easy to view. I have found trading shifts and accepting requests for trades to be an easy process.

Otherwise i have to click on each individual to see if they are free - incredibly painful. I usually end up getting our Petal manager/scheduler to make the changes because it is otherwise so hard.