# Compare Qualifacts Insync vs Doxy.me 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Qualifacts Insync and Doxy.me based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144484-158461/InSync-EMR-vs-Doxy-me --- # Qualifacts Insync vs Doxy.me Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Qualifacts InsyncDoxy.me2/4 selected [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) [## Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Starting Price $75.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.2 Customer Service 4.6 Reviews Sentiment RF HA CH Based on [392 reviews](#user-reviews) Positive 358 Neutral 20 Negative 14 [## Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting Price $35.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.5 Reviews Sentiment SG SO CM Based on [1,227 reviews](#user-reviews) Positive 1,154 Neutral 45 Negative 28 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings HIPAA Compliant 4.8 Two-Way Audio & Video NA E-Prescribing 4.1 Video Conferencing 4.4 Appointment Scheduling 4.4 80%Fit Missing features Feature ratings HIPAA Compliant 5.0 Two-Way Audio & Video 4.7 E-Prescribing NA Video Conferencing 4.6 Appointment Scheduling 4.5 User satisfaction User satisfaction 4.5 User reviews[392](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Ease of use 4.2 Functionality 4.4 Value for money 4.3 Customer support 4.6 User satisfaction 4.6 User reviews[1,227](https://www.capterra.com/p/158461/Doxy-me/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.5 Price starts from Price starts from $75Per User, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics, Physical, Occupational and Speech Language Therapy. Best for All healthcare professionals ## User reviews Pros & cons RF Robert F. Psychiatrist > "Program offers a lot of customization, a lot of ways to access menus from different aspects of the program." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7145038) CB Celeste B. Owner > "Besides from the platform being very expensive, I had to pay my Biller triple what I’ve done in previous years and had to pay my staff hourly for training that felt..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) HA Hayleigh A. Doctor > "We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S & Ps for us." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6883665) CB Celeste B. Owner > "We have pages of glitches and errors that are impacted our payroll and our insurance billing." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) CH Crystal H. Admin > "Most reports export to excel making it easier to get the reporting that is being asked for" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594277) CB Celeste B. Owner > "We launched when our billing system wasn’t even set up due to the error of the Trainer." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) LB Larry B. Administrator > "Has some nice features, enjoy the clinical charting schedule feature" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610025) CB Celeste B. Owner > "I can't express the amount of stress it caused my staff and myself." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) LB Lauren B. Occupational Therapy > "After a short time utilizing Insync it was easy to navigate and it is efficient to carry over information from a previous note." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6582396) TR Teri R. Practice Office Manager > "The Resource Center is not great it's frustrating when trying to "guess" how something might be worded in order to search. If no help there, I go to the support and..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594508) JW Jessy W. Systems Director > "I love that we are finally using an EHR that requires little to no workarounds to get the job done!" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6593183) MH Maranda H. Practice Manager > "There is a limited amount of my team wo are allowed to make tickets for issues, which does not help when they are having technical issues that we are not there to..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321) MA Melanie A. Director of Speech and Language Services > "In addition, they were able to train our staff to a level where we are now able to create our own custom and clinical forms should the need arise and to independently..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) VM Vicky M. Billing > "This is a very complex billing platform with no support, AND a LONG contract that you cannot get out of. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669) MA Melanie A. Director of Speech and Language Services > "The inSync software supported the vast majority of what we needed in our documentation system and we were able to integrate our needs into their system very well. ..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) VM Vicky M. Billing > "The overseas staff is just like all of the other overseas staff everywhere, they are not allowed to think, they must read from a script. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669) MM Michele M. Executive Director > "I like the color scheme and the layout." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6605985) PC Paula C. OFFICE MANAGER > "when a client cancels the confirmation should not go out" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6609920) IH Ian H. CEO > "We like the versatility of the software and how it is multi-functional and able to address many of the needs of our practice from billing, scheduling, documentation,..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3729048) SD Samantha D. Executive Assistant of Clinical Opersations > "Technical issues are common and it can take a long time for them to be fixed." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610077) SF Steve F. Director > "The implimentation team was amazing and we always had access to them through the process to launch right on time according to our needs. And also, the trainer..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4386127) DG Desiree G. Clinical Director > "The least things that I like about the software are not having an app, how slow the program runs, and not being able to add certain functionality to the charting..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362) AM Anna M. CEO > "claims from insurance companies are being paid faster and we are able to utilize the functions to verify insurance catching potential problems early." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) MH Maranda H. Practice Manager > "The customer reps do not call when we provide them with times we are available." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321) DA David A. Clinic Director and FNP-C > "It is easy to learn the system and navigate." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6607739) AK Akash K. Owner > "Taxonomy codes were put in incorrectly which we didn't catch till later." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) NG Nichole G. Administrative Assistant > "Qualifacts bought InSync, and one of the nice things is that they didn't completely gut the good things about InSync." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) NG Nichole G. Administrative Assistant > "All of my tickets for that request have gone missing and I have yet to hear from anyone regarding this." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) HW Hannah W. Administration > "There are a lot of steps on the admin side for creating things within the system (i.e. encounters) which makes it hard to remember and do quickly, but with time I'm..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) NG Nichole G. Administrative Assistant > "This is NOT Qualifacts fault, by any means. But when I asked if this feature would be implemented I was told to reach out to ask for a meeting." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) NG Nichole G. Administrative Assistant > "They did work on fixing many of the issues that InSync had, which was very promising and very nice." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) AK Akash K. Owner > "They have since been bought by Qualifacts and things are going down the drain quickly." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) MS Melissa S. Practice Administrator > "We are brand new to using it - but overall our therapists are happy - the auto charging is off to a good start - the patient portal user experience is a game changer,..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4140081) KR Katie R. Patient Care Coordinator > "We spent most of our implementation training still trying to get our program built out and honestly feel as if we should have had another 6-8 weeks of weekly calls..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) MB Michael B. Director of Operations > "InSync is extremely intuitive as all systems within the program are interconnected, reducing time needed to move through the system and complete tasks." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091) AK Akash K. Owner > "Frequent errors in when they were implementing us." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) EM Ethan M. Psychiatrist > "Clinical EHR side is great; we worked hard to customize the system for our clinicians as we were coming off paper charts and were wary of the EHR. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3817909) SM Stefanie M. Clinical Director > "The software is not able to be customized to be inclusive and affirming of the transgender community and this is a MAJOR drawback." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3835485) HW Hannah W. Administration > "We also like that multiple users can have access to the patient portal account (i.e. caseworkers)" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) KR Katie R. Patient Care Coordinator > "Our only issue was that our implementation specialist that we had worked with for weeks was changed (with only a 2-3 day notice) two weeks before implementation." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) CM Carmen M. President > "It has enable us to be efficient with our admin so that we are freed up to do what we do best - help people." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) AK Akash K. Owner > "Nice people, but they seem to have stopped investing in customer care or the EMR in general after being bought by another company." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) DG Desiree G. Clinical Director > "What we like most about InSync is that we have been able to implement new workflows and automate procedures." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362) MA Melanie A. Director of Speech and Language Services > "It is my understanding that some of the aspects of the scheduler were not initially as efficient as hoped for a multi-clinic location. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) MB Michael B. Director of Operations > "The workflow for each department is customizable making the system near perfect for our company needs.5." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091) AM Anna M. CEO > "Even with the help of many team members, our invoices are still incorrect and our payers are not pleased with the changes." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) TS Tara S. Psychologist > "So far this appears to be streamlining a lot of our processes and helping us to be more efficient in our documentation workflows." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4751731) CM Carmen M. President > "Our old system was so clunky, requiring multiple steps for every action that we had to take multiple times a day. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) AM Alita M. Medical Billing Revenue Asst. > "It will cause our organization to grow and become more adhesive in the work we do, and we will be able to track the services we offer and see the effectiveness or..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3536367) AW Alexis W. Assistant Behavioral Health Director > "The people who built out a lot of the forms did a sloppy job and Jenn and our team had to go back in a fix most of them." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3837381) TS Trish S. Director of Quality Improvement > "InSync had multiple features- specifically, the ability of data to import as data from the patient portal, ease of reporting, and attentive customer service." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3495140) SW Sarah W. Senior Director of Programs > "Implementation also did not occur smoothly and much of our training time was spent correcting issues from implementation/customization." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4739265) CM Carmen M. President > "The training was unparalleled to get us ready to go live and the follow-up support has made us transition successfully with minimal stress. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) JL Jennifer L. Billing and Credentialing Coordinator > "My least favorite thing is the inability to see visits in patient demographics - financials unless a claim is done. If I have a claim back-log, the front office..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3028108) LG Lisa G. OWNER > "Potential future functionality and ability to make some forms customizable after enhancements. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3744044) UH Ursula H. Licensed Professional Counselor > "They did not support appropriate implementation within the company which lead to a very difficult transition between EHR services" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4039383) AH Ashley H. Owner > "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) DM Darrin M. COO > "Direct access to the clinical docs themselves outside of the encounter note is lacking. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4759060) AH Ashley H. Owner > "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) AM Anna M. CEO > "As a more complex practice with many layers of services, the coding does not meet our needs." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) MJ Madeline J. PMHNP/Group practice owner > "It is very customizable in every way (forms, note templates, appt reminders, calendar format, html name, really everything about it)" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___3201595) LF Lindsay F. Therapy Program Manager > "All other scheduling features are not user friendly- especially if you have more complex features as a practice." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799195) JW Jennifer W. Practice owner/ Psychiatric Nurse Practitioner > "The features are integrated into the software and ultimately make me more efficient with scheduling, charting, prescribing, and billing duties. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3345059) AM Ashley M. Business Operations Manager > "It has been abundantly stressful on my business office (Clinical receptionists / Intake coordinators / billing specialists) to toggle back and forth to see if we have..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3057109) JS Jennifer S. Director of Burgess Mental Health > "This was helpful when budgeting our needs and being able to find some grant funding to get the process started." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4500013) JL Jo L. Exec Director > "The InSync people are unhelpful, and they divert inquiries to offshore agents who are incomprehensible." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4406734) AR Amy R. Owner/Executive Director > "The implementation specialist we got after go live who did stay with us throughout was wonderful and the only reason I gave a 7 as to likely to recommend InSync. If..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3748393) KR Katie R. Patient Care Coordinator > "It's slow at times and I feel like the scheduler is a little less user-friendly than I would like." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) MD Melanie D. Licensed Social Worker > "He was empowering for us to learn and use the system, provided information in a way that was easy to understand and configure the system, a pleasure to work with, and..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4361786) AC Amanda C. Assistant Practice Manager > "Unable to block accounts from being scheduled, difficulty for admin to track staff to-do's, and the scheduler setup is unnecessarily complicated" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3025514) JS Jennifer S. Leader of Operations > "She spent hours with us, walked us through so many things in great detail and then created several practice specific videos for us that would help us navigate future..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3154660) SM Shannon M. Office Manager > "The main problem we have run in to is getting the electronic faxing set up." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4641138) AR Amy R. Owner/Executive Director > "The number will go up if support and new feature implementation goes well in our next few months." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3748393) LH Lauri H. Consultant/Program Developer > "The additions that we wanted after our contract was signed seems to be pretty costly." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3996420) CS Christa S. Owner and Principal > "We appreciated the weekly meetings in which we learned about various features that could be implemented into our system." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3652265) HW Hannah W. Administration > "Our practice did not like that the clients preferred name couldn't show up as so." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) AH Ashley H. Owner > "The on-site trainers for our first two facilities and were so professional and accommodating - even with the state regulatory board showing up for our surprise annual..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) CH Cathleen H. APRN, PMHNP-BC > "I also think the new LMS site does not provide you with enough resources and when you need to search for something, it is often not there with a video or printout." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3448316) TS Tara S. Psychologist > "Even more than the product, I have been so impressed by the quality of care \[sensitive content hidden\] has provided to our team as we have rolled out implementation..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4751731) KM Karl M. LPC > "The other aspect that was not as good as our last EHR was the aesthetics of the software." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3747016) [View Reviews](https://www.capterra.com/p/144484/InSync-EMR/reviews/) SG Shea G. Counselor > "They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7134368) AF Andres F. Psychiatric nurse practitioner > "It would be nice if clients were able not to get our telehealth calls briefly interrupted by their phone calls...." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6693492) SO Sarah O. Naturopathic Physician > "I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6820180) AS Alicia S. Owner, Occupational therapist > "Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7130064) CM Carla M. Licensed Counselor LCPC > "Now my entire practice is virtual and it has allowed so much freedom to do my therapy session from anywhere." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058) HS Henry S. psychololgist > "It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6449574) PA Pam A. LCSW > "I can manage my waiting room, send messages, the video is always stable." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6813894) SK Suanne K. Director of Pediatrics > "At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7068318) CK Cheri K. CEO and Mental Health Therapist > "Doxy.me has now become my main video option for clients and it is absolutely free!" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) CW Carrie W. Licensed Professional Counselor > "I believe that having to have an account and the meeting number nonsense gets in the way of things." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397) MS Michael S. Administrator > "Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6546061) CK Cheri K. CEO and Mental Health Therapist > "Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) JB Janel B. Medical Doctor > "I have not seen the need to add the one with more features as this works for my small volume, but my partner..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) CM Claudia M. Prescribing Psychologist > "To many dropped calls and lag time in audio and visual communication." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) JB Janel B. Medical Doctor > "Great help to see the patient than just on the phone, helps keep infectious patients away from the well ones,..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) AD Alyssa D. Therapist > "There were also some issues when connecting headphones or listening devices." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) RM Rhonda M. Licensed Professional Counselor > "I like the reliability, it is HIPPA compliant, easy for me and clients to sign on, and the time is recorded." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6748939) SC Shirita C. Owner > "Sometimes the video quality is poor, or it freezes up" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6683187) DJ David J. psychotherapist > "Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6379865) CL Chris L. CEO > "Audio connections are easily interrupted or disabled if the patient is using an outdated browser, has incoming..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6014179) PAR Paul-André R. Psychotherapist > "The platform is HIPPA compliant and secure, I engage with clients all over the world." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6752797) CW Carrie W. Licensed Professional Counselor > "I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397) AD Alyssa D. Therapist > "The platform can be utilized on any device without any major setup or difficulty." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) MT Michael T. Clinical Social Worker > "Quality is not nearly the same. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___7022231) MP Maggie P. Counsellor > "I am so glad I started using Doxy.me (for 2 years) it enhances the service I offer my clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6648720) SO Sofia O. Clinical Assistant > "Also, I haven't been able to find a log of my past appointments that have been kept and those appointments where..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6170945) PK Penny K. Owner, President > "I also like the waiting room aspect where I was able to load my own photos for the client's enjoyment while..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6243378) CC Christina C. Owner Counselor > "less reliable when clients log on from cell phones- often disconnects, or freezes when they gat a phone call..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199227) RL Rebecca L. Therapist > "I did upgrade in order to have more services, but also to support keeping the platform available." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6393227) JB Janet B. Psychotherapist > "I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6343190) JA Joseph A. Licensed Professional Clinical Counselor > "issues, very reliable, Video feed improved, and added services." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6493502) LB Leslie B. Clinical Psychotherapist > "occasional probs with lagging of audio or "freezing" are unpleasant, but I have much less of these issues with..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374) CM Claudia M. Prescribing Psychologist > "It is a HIPAA compliant telahealth site and it used to be very reliable." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) RJ Rebekah J. Clinician > "Doxy had a known connectivity problem" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6836291) CK Cheri K. CEO and Mental Health Therapist > "I love that my company name is in the static link I can give any clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) CA Cp A. Physician > "There are some issues with sound especially when the patients use Bluetooth devices. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5012613) MS Maria S. Psychotherapist > "Very easy to use." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7098172) CB Cherie B. Psychologist > "Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199630) MO Miss O. Victim Advocate > "It is an asset to my work as an Advocate for victims and survivors of domestic abuse." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6407950) JB Janel B. Medical Doctor > "Occasionally if patient has poor internet will have patchy video. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) KY KIM Y. Physician > "I can get on Doxy as easy on my phone on the road as I can on my laptop. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6839919) KB Kelly B. Owner/Therapist > "Also, I'm not sure about the ability to add more than one person to the chat." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4993526) RY Rosalyn Y. Psychotherapist > "Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6579641) JD Judith D. Marriage and Family Therapist > "notification sound when sending a message in the chat feature, because I've noticed when I send a message, many..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___4778128) EP Elizabeth P. Dietitian > "I love that it was free, there was no downloads required, and that I had a waiting room" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346) AC Alexa C. Physiotherapist > "I do not us ethe system much and only for 1:1 video consults so have no dislikes." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6033835) RT Rochelle T. APRN-CNP, PMHNP > "Great, very little issues, occasional disconnect but not sure if it's on the clients end or not." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6549423) HM Helga M. Mental Health Professional > "I cannot share a screen like when using Zoom without paying a heavy price." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4936721) CM Claudia M. Prescribing Psychologist > "It was a good service, which I was happy to pay for but now I'm going to look for a different telahealth service." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) AMM Allandra-Marie M. Psychotherapist > "At times the audio and visuals can be glitchy" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369) EP Elizabeth P. Dietitian > "It was a really great way to start in HIPAA compliant telehealth" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346) RJ Ruth J. LCSW > "Sometimes the connection is not good. But, that is true for most internet connections." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941) CM Carla M. Licensed Counselor LCPC > "Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058) BR Becky R. Naturopath Homeopath > "Sometimes it's difficult to figure out why there are connectivity issues for folks that aren't very internet..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6062932) AW Annelie W. LCSW > "I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6552794) MR Morgan R. Patient > "Technical issues, booting me out, lagging, glitching" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6252645) AS Ashley S. Psychotherapist > "I can upgrade my account for 1 day when I need to see couples in 2 locations - it is very fast and easy." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5046477) LL Lise L. Registered Dietitian > "at times connections is poor and call can be dropped." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6001020) AMM Allandra-Marie M. Psychotherapist > "It's affordability continues to give clinicians like me a secure space to carry out our important work without..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369) ES Erin S. Occupational Therapist > "At times clients have difficulty connecting their video." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6260271) AD Alyssa D. Therapist > "I continued to use the platform for a long time due to the dependability." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) MA Molly A. Licensed Psychologist > "Occasional glitches with the audio. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5031253) BK Barbara K. Psychologist > "Great platform for 1:1 consultations. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6828997) SC Seema C. Licensed Mental Health Counselor > "However, it can be because of slow network speed." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5048913) PE Pam E. Psychotherapist > "It is HIPAA compliant and secure end to end." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129) AA Ann A. Pastoral Counselor Spiritual Director > "At times the connection on the clients end has been poor." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6235053) LB Leslie B. Clinical Psychotherapist > "The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374) NW Nina W. Lic. Professional Clinical Counselor > "I would say that I had precovid bias about on line services for mental health counseling." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4955046) AL Allarah L. Hypnotherapist/Energy Healer/Author > "I like that I can use the free version and that my clients don't need to download anything or to have a user..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5070089) JS John S. Physician > "Some patients weren’t able to figure out how to get on the internet" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6239426) DJ David J. psychotherapist > "Doxy keeps it simple for me and more importantly, for my clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6379865) SG Shelley G. Physician > "When using doxy on the cell phone, the calls drop or you lose audio when an incoming phone call comes in. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4765669) AJ Ana J. Clinical Psychologist > "Doxy is a great platform for telemedicine." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6391081) KO Kamberlyn O. Nurse Practitioner > "Picture quality is poor on free version." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6135964) MM Meghan M. Owner > "LOVE the white board and waiting room-it's always reliable and super easy to use with clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6485220) MH Meghan H. Therapist > "I don't like that I can't use PRO features for free" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6043927) KS Kiran S. M.D > "Doxy.me is easy to use, secure & HIPPA compliant platform." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6602782) RW Renee W. owner, therapist > "I wish I could have the ability to have people from two different locations connect - but I use the free..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4631020) BC Barbara C. Licensed Clinical Social Worker > "Doxy.me is a great value for the price!" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7018180) YW Yvonne W. Owner/Therapist > "These interruptions were inconvenient and distracting to my clients and me." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4954776) [View Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/) ## User interface [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/) 4.49 (392) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) 4.60 (1,227) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Qualifacts Insync Top features 44/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/144484/InSync-EMR/#features) Doxy.me 29/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/158461/Doxy-me/#features) ### Recognition Qualifacts Insync is recognized as a top-rated tool in 2 Capterra Shortlist reports Doxy.me is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value TelemedicineSoftware (2026)  Best Value TelemedicineSoftware (2025)  Best Value TelemedicineSoftware (2024)  Best Value TelemedicineSoftware (2023)  Best Value TelemedicineSoftware (2022)  ### Deployment & support Qualifacts Insync Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Doxy.me Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Qualifacts Insync - By Qualifacts - Located in United States - Founded in 2000 Doxy.me - By Doxy.me - Located in United States - Founded in 2014 ## Popular Comparisons [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-144484/EHR-YOUR-WAY-vs-InSync-EMR) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $75/month Price $49.95/month 4.4 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-144484/CounSol-com-vs-InSync-EMR) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $35/month Price $0 4.6 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158461-195467/Doxy-me-vs-Care-Patron) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $75/month Price $69/month 4.4 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-144484/TherapyNotes-com-vs-InSync-EMR) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) $35/month Price $54/month 4.6 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158461-178984/Doxy-me-vs-Jane-App) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.0 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-144484/Valant-Behavioral-Health-EHR-vs-InSync-EMR) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $35/month Price $69/month 4.6 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-158461/TherapyNotes-com-vs-Doxy-me) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144484-156391/InSync-EMR-vs-Kipu-EMR) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Teladoc Health](https://www.capterra.com/p/190055/Teladoc/)[2.48 (91)](https://www.capterra.com/p/190055/Teladoc/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 2.7 4.9 Ease of Use 2.9 [View full comparison](https://www.capterra.com/compare/158461-190055/Doxy-me-vs-Teladoc) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 3.8 4.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-158461/athenaOne-vs-Doxy-me)