--- title: "Compare Qualifacts Insync vs Carepatron 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Qualifacts Insync and Carepatron based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/144484-195467/InSync-EMR-vs-Care-Patron" page_type: "comparison" language: "en" --- # Qualifacts Insync vs Carepatron Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Qualifacts InsyncCarepatron2/4 selected [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) [## Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Starting Price $75.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.2 Customer Service 4.6 Reviews Sentiment RF CH LB Based on [392 reviews](#user-reviews) Positive 358 Neutral 20 Negative 14 [## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment LM Based on [859 reviews](#user-reviews) Positive 767 Neutral 73 Negative 19 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Zanda 4.6 (209) * * * Starting Price $19.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Valant EHR Suite 4.2 (339) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ### SimplePractice 4.6 (2,827) * * * Starting Price $49.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### TheraNest 4.4 (1,055) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,445 reviews from mental health software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Feature ratings HIPAA Compliant 4.8 EMR/EHR 4.3 Appointment Scheduling 4.4 Charting 4.4 Document Management 3.8 87%Fit High performer Feature ratings HIPAA Compliant 4.8 EMR/EHR 4.5 Appointment Scheduling 4.6 Charting 4.4 Document Management 4.4 User satisfaction User satisfaction 4.5 User reviews[392](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Ease of use 4.2 Functionality 4.4 Value for money 4.3 Customer support 4.6 User satisfaction 4.4 User reviews[859](https://www.capterra.com/p/195467/Care-Patron/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.6 Customer support 4.5 Price starts from Price starts from $75Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics, Physical, Occupational and Speech Language Therapy. Best for Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors. ## User reviews Pros & cons RF Robert F. Psychiatrist > "Program offers a lot of customization, a lot of ways to access menus from different aspects of the program." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7145038) CB Celeste B. Owner > "Besides from the platform being very expensive, I had to pay my Biller triple what I’ve done in previous years and had to pay my staff hourly for training that felt..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) CH Crystal H. Admin > "Most reports export to excel making it easier to get the reporting that is being asked for" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594277) CB Celeste B. Owner > "We have pages of glitches and errors that are impacted our payroll and our insurance billing." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) LB Larry B. Administrator > "Has some nice features, enjoy the clinical charting schedule feature" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610025) CB Celeste B. Owner > "We launched when our billing system wasn’t even set up due to the error of the Trainer." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) HA Hayleigh A. Doctor > "We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S & Ps for us." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6883665) CB Celeste B. Owner > "I can't express the amount of stress it caused my staff and myself." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) LB Lauren B. Occupational Therapy > "After a short time utilizing Insync it was easy to navigate and it is efficient to carry over information from a previous note." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6582396) TR Teri R. Practice Office Manager > "The Resource Center is not great it's frustrating when trying to "guess" how something might be worded in order to search. If no help there, I go to the support and..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594508) JW Jessy W. Systems Director > "I love that we are finally using an EHR that requires little to no workarounds to get the job done!" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6593183) MH Maranda H. Practice Manager > "There is a limited amount of my team wo are allowed to make tickets for issues, which does not help when they are having technical issues that we are not there to..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321) MM Michele M. Executive Director > "I like the color scheme and the layout." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6605985) PC Paula C. OFFICE MANAGER > "when a client cancels the confirmation should not go out" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6609920) SF Steve F. Director > "The implimentation team was amazing and we always had access to them through the process to launch right on time according to our needs. And also, the trainer..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4386127) SD Samantha D. Executive Assistant of Clinical Opersations > "Technical issues are common and it can take a long time for them to be fixed." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610077) AM Anna M. CEO > "claims from insurance companies are being paid faster and we are able to utilize the functions to verify insurance catching potential problems early." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) DG Desiree G. Clinical Director > "The least things that I like about the software are not having an app, how slow the program runs, and not being able to add certain functionality to the charting..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362) DA David A. Clinic Director and FNP-C > "It is easy to learn the system and navigate." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6607739) VM Vicky M. Billing > "This is a very complex billing platform with no support, AND a LONG contract that you cannot get out of. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669) NG Nichole G. Administrative Assistant > "Qualifacts bought InSync, and one of the nice things is that they didn't completely gut the good things about InSync." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) VM Vicky M. Billing > "The overseas staff is just like all of the other overseas staff everywhere, they are not allowed to think, they must read from a script. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669) HW Hannah W. Administration > "There are a lot of steps on the admin side for creating things within the system (i.e. encounters) which makes it hard to remember and do quickly, but with time I'm..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) MH Maranda H. Practice Manager > "The customer reps do not call when we provide them with times we are available." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321) NG Nichole G. Administrative Assistant > "They did work on fixing many of the issues that InSync had, which was very promising and very nice." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) NG Nichole G. Administrative Assistant > "All of my tickets for that request have gone missing and I have yet to hear from anyone regarding this." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) MS Melissa S. Practice Administrator > "We are brand new to using it - but overall our therapists are happy - the auto charging is off to a good start - the patient portal user experience is a game..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4140081) NG Nichole G. Administrative Assistant > "This is NOT Qualifacts fault, by any means. But when I asked if this feature would be implemented I was told to reach out to ask for a meeting." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) MB Michael B. Director of Operations > "InSync is extremely intuitive as all systems within the program are interconnected, reducing time needed to move through the system and complete tasks." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091) SM Stefanie M. Clinical Director > "The software is not able to be customized to be inclusive and affirming of the transgender community and this is a MAJOR drawback." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3835485) HW Hannah W. Administration > "We also like that multiple users can have access to the patient portal account (i.e. caseworkers)" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) AM Anna M. CEO > "Even with the help of many team members, our invoices are still incorrect and our payers are not pleased with the changes." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) DG Desiree G. Clinical Director > "What we like most about InSync is that we have been able to implement new workflows and automate procedures." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362) AW Alexis W. Assistant Behavioral Health Director > "The people who built out a lot of the forms did a sloppy job and Jenn and our team had to go back in a fix most of them." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3837381) MB Michael B. Director of Operations > "The workflow for each department is customizable making the system near perfect for our company needs.5." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091) SW Sarah W. Senior Director of Programs > "Implementation also did not occur smoothly and much of our training time was spent correcting issues from implementation/customization." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4739265) TS Tara S. Psychologist > "So far this appears to be streamlining a lot of our processes and helping us to be more efficient in our documentation workflows." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4751731) UH Ursula H. Licensed Professional Counselor > "They did not support appropriate implementation within the company which lead to a very difficult transition between EHR services" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4039383) MA Melanie A. Director of Speech and Language Services > "In addition, they were able to train our staff to a level where we are now able to create our own custom and clinical forms should the need arise and to..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) DM Darrin M. COO > "Direct access to the clinical docs themselves outside of the encounter note is lacking. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4759060) MA Melanie A. Director of Speech and Language Services > "The inSync software supported the vast majority of what we needed in our documentation system and we were able to integrate our needs into their system very well. ..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) AM Anna M. CEO > "As a more complex practice with many layers of services, the coding does not meet our needs." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) AM Alita M. Medical Billing Revenue Asst. > "It will cause our organization to grow and become more adhesive in the work we do, and we will be able to track the services we offer and see the effectiveness or..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3536367) JL Jo L. Exec Director > "The InSync people are unhelpful, and they divert inquiries to offshore agents who are incomprehensible." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4406734) TS Trish S. Director of Quality Improvement > "InSync had multiple features- specifically, the ability of data to import as data from the patient portal, ease of reporting, and attentive customer service." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3495140) AK Akash K. Owner > "Taxonomy codes were put in incorrectly which we didn't catch till later." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) IH Ian H. CEO > "We like the versatility of the software and how it is multi-functional and able to address many of the needs of our practice from billing, scheduling, documentation,..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3729048) SM Shannon M. Office Manager > "The main problem we have run in to is getting the electronic faxing set up." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4641138) AH Ashley H. Owner > "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) LH Lauri H. Consultant/Program Developer > "The additions that we wanted after our contract was signed seems to be pretty costly." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3996420) AH Ashley H. Owner > "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) HW Hannah W. Administration > "Our practice did not like that the clients preferred name couldn't show up as so." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) MJ Madeline J. PMHNP/Group practice owner > "It is very customizable in every way (forms, note templates, appt reminders, calendar format, html name, really everything about it)" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___3201595) CH Cathleen H. APRN, PMHNP-BC > "I also think the new LMS site does not provide you with enough resources and when you need to search for something, it is often not there with a video or printout." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3448316) JW Jennifer W. Practice owner/ Psychiatric Nurse Practitioner > "The features are integrated into the software and ultimately make me more efficient with scheduling, charting, prescribing, and billing duties. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3345059) AK Akash K. Owner > "They have since been bought by Qualifacts and things are going down the drain quickly." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) JS Jennifer S. Director of Burgess Mental Health > "This was helpful when budgeting our needs and being able to find some grant funding to get the process started." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4500013) MJ Madeline J. PMHNP/Group practice owner > "I would note that the eligibility/benefits checks are only accurate about 50% of the time which is a hassle, but I don't know how it compares to other softwares that..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___3201595) MD Melanie D. Licensed Social Worker > "He was empowering for us to learn and use the system, provided information in a way that was easy to understand and configure the system, a pleasure to work with,..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4361786) KR Katie R. Patient Care Coordinator > "We spent most of our implementation training still trying to get our program built out and honestly feel as if we should have had another 6-8 weeks of weekly calls..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) JS Jennifer S. Leader of Operations > "She spent hours with us, walked us through so many things in great detail and then created several practice specific videos for us that would help us navigate future..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3154660) CS Charrie S. Director of Therapy > "We are unable to edit sig/instructions, start/stop dates without the assistance of support staff from InSync." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3399991) AH Ashley H. Owner > "The on-site trainers for our first two facilities and were so professional and accommodating - even with the state regulatory board showing up for our surprise..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) AW Alexis W. Assistant Behavioral Health Director > "This caused us to have to change direction multiple times." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3837381) TS Tara S. Psychologist > "Even more than the product, I have been so impressed by the quality of care \[sensitive content hidden\] has provided to our team as we have rolled out implementation..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4751731) AK Akash K. Owner > "Frequent errors in when they were implementing us." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) BK Beth K. Assistant Director > "With Insync we have been able to complete our paperwork in a more timely manner, our records are better organized and more secure, and the support teams available..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3482499) LE Luke E. CEO > "The problem we encountered is that the third party representatives didn't care as much as the InSnyc employees but the InSync team doesn't know the details of the..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3327143) JH Jessica H. Clinic Director > "It is adaptable and uniquely implemented for our specific workflows." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4386358) MJ Madeline J. PMHNP/Group practice owner > "Server is noticeably slower than other websites Although the purchasing license up front seems like a good thing, in retrospect I don't think it is because you end..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___3201595) SF Steve F. Director > "We found InSync at a trade show we were at and they checked in with us patiently for the next year until we were ready to shop. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4386127) KR Katie R. Patient Care Coordinator > "Our only issue was that our implementation specialist that we had worked with for weeks was changed (with only a 2-3 day notice) two weeks before implementation." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) GR Gabrielle R. Practice Manager > "The implementation and training team are what saves me from answering this question with just one word. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3837514) AK Akash K. Owner > "Nice people, but they seem to have stopped investing in customer care or the EMR in general after being bought by another company." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) CS Charrie S. Director of Therapy > "SENSITIVE CONTENT\] made learning easy, created "how-to" videos as needed, made himself available via zoom/emails for additional help, and introduced us to Ameya..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3399991) LE Luke E. CEO > "Zoom was an exception but the onboarding processes for integrating e-prescribing, fax and labs were frustrating." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3327143) LH Lauri H. Consultant/Program Developer > "SENSITIVE CONTENT\] was quick to respond to our changes that we needed and developing our different templates." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3996420) MA Melanie A. Director of Speech and Language Services > "It is my understanding that some of the aspects of the scheduler were not initially as efficient as hoped for a multi-clinic location. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) AF Angela F. Clinical Director > "sensitive content hidden\] was a great trainer and knew all the answers and was willing to help make changes right then in real time to help our agency use the sytem." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4651181) AA Ariel A. Executive Director > "We are unable to utilize the eligibility features, some needed workflow processes are not yet available in the system" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3381448) RF Robert F. Psychiatrist > "Program offers a lot of customization, a lot of ways to access menus from different aspects of the program." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7145038) SW Sarah W. Senior Director of Programs > "Implementation also did not occur smoothly and much of our training time was spent correcting issues from implementation/customization." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4739265) LB Lauren B. Occupational Therapy > "After a short time utilizing Insync it was easy to navigate and it is efficient to carry over information from a previous note." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6582396) CM Carmen M. President > "Our old system was so clunky, requiring multiple steps for every action that we had to take multiple times a day. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) MS Melissa S. Practice Administrator > "We are brand new to using it - but overall our therapists are happy - the auto charging is off to a good start - the patient portal user experience is a game..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4140081) JL Jennifer L. Billing and Credentialing Coordinator > "My least favorite thing is the inability to see visits in patient demographics - financials unless a claim is done. If I have a claim back-log, the front office..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3028108) MB Michael B. Director of Operations > "InSync is extremely intuitive as all systems within the program are interconnected, reducing time needed to move through the system and complete tasks." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091) AM Ashley M. Business Operations Manager > "It has been abundantly stressful on my business office (Clinical receptionists / Intake coordinators / billing specialists) to toggle back and forth to see if we..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3057109) EB Erin B. co-owner > "it's integrated and you can specialize lots of features." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3528904) TC Travis C. Owner > "The initial learning curve is the hardest part." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3357393) CM Carmen M. President > "InSync has everything integrated and it moves quickly. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) NV Neko V. CEO > "Easy pay has not been easy or helpful." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3239859) TE Tamora E. Director of Revenue Cycle > "Integration was positive." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3108335) MH Maranda H. Practice Manager > "There is a limited amount of my team wo are allowed to make tickets for issues, which does not help when they are having technical issues that we are not there to..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321) DA David A. Clinic Director and FNP-C > "It is easy to learn the system and navigate." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6607739) MH Maranda H. Practice Manager > "The customer reps do not call when we provide them with times we are available." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321) JS Jennifer S. Leader of Operations > "She spent hours with us, walked us through so many things in great detail and then created several practice specific videos for us that would help us navigate future..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3154660) SV Sumeeta V. President > "I’ve asked customer service many times if anything can be done but they said nothing can be changed about that." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___2963095) [View Reviews](https://www.capterra.com/p/144484/InSync-EMR/reviews/) LM Logan M. Clinic Director > "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936) MT Megan T. Owner > "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354) SG Shea G. Counselor > "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585) IK Inge K. Counsellor > "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463) VS VANESSA S. CEO > "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325) JC Jo C. Practice Manager > "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840) JC Jennifer C. Independent Contractor > "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) NM Nushka M. Clinical Psychologist > "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923) GH Gillian H. Founder and Program Director > "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single,..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340) NN Natalie N. Licensed Clinical Social Work > "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038) DW Daniel W. Owner > "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359) AS Amanda S. Pediatric Occupational Therapist > "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) LG LUDIVINA G. Administrator > "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415) MM Moises M. Speech therapist > "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865) BJ Barry J. Therapist > "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034) KB Kate B. Clinical Psychologist > "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465) CH Caroline H. Psychotherapist > "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JC Jennifer C. Independent Contractor > "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) TH Tina H. SLP > "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) TW Taylor W. Owner and President > "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623) KV Krishna V. Owner and founder > "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311) KC Kathleen C. Counsellor > "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882) AD Amy D. Genetic Counselor > "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369) TT Teresa T. Licensed Professional Counselor > "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374) JC Jessica C. Clinician > "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) SB Sabrina B. CCS Administrator > "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871) JG Jesus G. Case worker > "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) AF Aaron F. APRN > "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585) CH Caroline H. Psychotherapist > "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) TD Tanya D. Mental health, counselling, psychotherapy > "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720) DH Diana H. supervisor > "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899) VR Verified Reviewer Owner and Clinician > "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570) AS Amanda S. Pediatric Occupational Therapist > "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) RC Ruby C. Occupational Therapist Owner > "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) AE Aly E. Owner > "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691) NV Nadine V. Counsellor > "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006) RC Raechel C. CEO Marriage and Family Therapist > "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321) NL Nicole L. Physiotherapist > "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) JC Jessica C. Clinician > "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) DK Donna K. Physical Therapist > "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818) BA Brian A. Staff Counselor > "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996) TH Tina H. SLP > "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) KH Kelly H. Licensed Therapist > "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163) ME Mary E. Therapist > "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133) AC Alli C. Occupational Therapist > "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) PP Persefoni P. Psychologist > "cannot customize the messages to the clients: send invoices, reminders, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364) DE Danielle E. Therapist > "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332) MC Miriam C. Coach > "I am unable to send different forms for different services when a client books a service." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751) SC Sam C. Music Therapist, Board-Certified > "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170) NL Nicole L. Physiotherapist > "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) DP Devon P. Therapist > "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765) CH Caroline H. Psychotherapist > "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JT Jaya T. administrator > "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909) SK Scott K. Speech Pathologist > "The only negatives would be the limited cloud storage and no automatic email reminders for appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297) NR Nicola R. Counsellor and Clinical Supervisor > "I am able to easily create templates for notes, electronic consent forms, emails etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691) RC Ruby C. Occupational Therapist Owner > "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) JM Jessica M. Clinical Psychologist > "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995) RC Reyenne C. Speech-Language Pathologist > "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647) HD Heather D. Psychotherapist > "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418) SB Samantha B. CEO, Therapist > "My practice lost money daily for missed sessions due to non working links and patients could never sign in." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440) HW Hannah W. Speech Language Pathologist > "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017) AM Amy M. Mental Health Therapist > "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325) RU Roxana U. Therapist > "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377) KP Kassandra P. LMFT > "It was not functional for my therapy practice as you could not have a multiple client account for families or couples." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893) JG Jesus G. Case worker > "Booking appointments is smooth, and it allows me to send reminders to my staff and clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) FE Frieda E. Audiologist > "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305) AF Alecia F. License Professional Counseling > "It provides a free library of forms that can be accessed and modified to tailor your own needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590) MF Matt F. Owner and Practitioner > "I do wish I could organize my documentation and intake forms differently instead of the current work flow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885) JEB John-Eduard B. CEO > "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789) AC Alli C. Occupational Therapist > "I can't change the templates for emails that go out with invoices or appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) LT Libby T. PT Owner > "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432) RC Ruby C. Occupational Therapist Owner > "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) EC Emily C. Counsellor > "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962) ES Emily S. Therapist > "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436) HM Hannah M. Chief Clinical Officer > "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366) PD Patti D. Scheduling, intakes, invoicing and accepting payments > "The invoicing and accepting payments is not as clear as the app that we were previously using." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028) KL Kai L. Youth Development Lead > "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759) EH Ella H. Speech therapist > "Some features that I have technical issues to make changes e.g., the visit signature." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581) JG JUSTINE G. Counsellor > "I like the automated workflows such as client reminders and sending intake forms." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358) HR Haley R. registrar > "It often made navigating the platform feel disjointed and slow, which disrupted my workflow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411) ND Naveed D. DriveABLE Coordinator > "It also integrates with Outlook Calendar, which is phenomenal to get a quick view of when we have time to book clients in." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6493723) Cynthia Novee Jane D. Psychologist > "What I like least about Carepatron is its interface, which feels outdated and not very visually appealing." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122698) DM Daniel M. Clinical Psychologist > "The interface is clean, intuitive, and very user‑friendly not just for me, but also for my patients, who have found it easy to navigate and engage with." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118633) KM Katie M. Speech pathologist > "The interface for typing is not very easy/streamlined." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115413) SG SUJEY G. admin > "User-Friendly Interface: The platform is known for its intuitive and easy-to-navigate interface, which simplifies daily tasks for healthcare providers" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6649638) JP Jusiah P. Psychologist > "The concepts and ideas of the interface is not intuitive." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115428) RH Riyon H. Licensed Mental Health Counselor > "I really enjoy the online forum of worksheets." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118288) DRY Diana Rose Y. ESL teacher > "Navigating through menus and inputting data may not be as seamless as on desktop or larger tablet devices, which could pose challenges for caregivers who rely heavily on..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6249944) KS Kevin S. LMFT > "Lots of great functions, from Ai to claim integration." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115547) AB Alexandra B. Senior Counsellor > "doesn't auto-generate google meets links/not integrated with google meets" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120738) CT Cassie T. Therapist and Owner > "Care Patron is very user friendly and has so many integrations." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115697) AG Aimee G. Nursing Coordinator > "Lack of integration with Powerschool; Have to document twice for same office visit" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6648511) MG Michelle G. Owner/horse guided life coach > "Ease of use and integration into my business" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___3417639) NS Nancy S. Speech Language Pathologist and Business Owner > "The platform takes some getting used to and a few months in, I’m still not super efficient at navigating the features compared to others where it has taken just a few..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119616) KH Kelly H. Licensed Therapist > "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163) PZ Pam Z. Clinical Social Worker > "I dont find the documents for intake as easy go navigate for parents and guardians as I prefer." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120183) VS VANESSA S. CEO > "After an extensive search for the right EHR system, this platform has proven to be both reliable and efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325) LS Lindsay S. Program Director > "Some of the features are a challenge to learn and can be difficult to navigate at times." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118141) GH Gillian H. Founder and Program Director > "The system is clean, easy to navigate, and thoughtfully designed for real‑world clinical workflows." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340) MP Marlo P. Therapist > "The system is not as user friendly as I would like." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125642) LLR Lufuno Lucky R. Counsellor > "The platform is exceptionally user-friendly, making it easy for our clients to navigate." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115945) TD Tanya D. Mental health, counselling, psychotherapy > "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720) AB Andrew B. Psychologist > "The customer support is phenomenal and when you have questions are they not only quick they try and adapt your problem into the program if it already doesn't do that." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117916) EB Ember B. Associate Marriage and Family Therapist > "Furthermore, the AI transcription gets interrupted by updates to the software often." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116346) AP Anisha P. Ayurvedic Practioner and Physical Therapist > "The customer service is amazing and even the AI bot can answer most of my general questions in a very detailed, easy to follow way." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118075) KW Kimo W. Therapist-owner > "Common Feature availability issues that competitors have and customers may be used to" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118171) JS Josephine S. Assistant Manager > "Quite a few features were not yet available and I still feel like I am looking at the very beginnings of what will be a great product in a two or three years time...." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118322) DY Dohyun Y. Counsellor > "Customer service is not very responsive at times, and I would like the A.I. tools to be expanded more." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116580) [View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/) ## User interface [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/) 4.49 (392) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) 4.43 (859) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Qualifacts Insync Top features 39/50 - Activity Dashboard - AI Copilot - API - Appointment Scheduler - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Coding Assistance - Compliance - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Security - Documentation - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - EMR/EHR - E-Prescribing - E-Prescription - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliance - HIPAA Compliant - Income/Expense Tracking - Initial Assessments - Insurance Management - Interoperability - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Multi-Location - Online Booking - Outcome Assessment Tools - Patient Intake - Patient Portal - Patient Records - Payment Processing - Practice Management - Progress Tracking - Reporting/Analytics [See all features](https://www.capterra.com/p/144484/InSync-EMR/#features) Carepatron 29/50 - Activity Dashboard - AI Copilot - API - Appointment Scheduler - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Coding Assistance - Compliance - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Security - Documentation - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - EMR/EHR - E-Prescribing - E-Prescription - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliance - HIPAA Compliant - Income/Expense Tracking - Initial Assessments - Insurance Management - Interoperability - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Multi-Location - Online Booking - Outcome Assessment Tools - Patient Intake - Patient Portal - Patient Records - Payment Processing - Practice Management - Progress Tracking - Reporting/Analytics [See all features](https://www.capterra.com/p/195467/Care-Patron/#features) ### Recognition No recognitions have been awarded to Qualifacts Insync Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Qualifacts Insync Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Carepatron Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Qualifacts Insync - By Qualifacts - Located in United States - Founded in 2000 Carepatron - By Carepatron - Located in New Zealand - Founded in 2019 ## Popular Comparisons [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-144484/EHR-YOUR-WAY-vs-InSync-EMR) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (830)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $75/month Price $49.95/month 4.4 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-144484/CounSol-com-vs-InSync-EMR) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $0 Price $29/month 4.3 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.0 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-144484/Valant-Behavioral-Health-EHR-vs-InSync-EMR) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.55 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $0 Price $49/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $75/month Price $69/month 4.4 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-144484/TherapyNotes-com-vs-InSync-EMR) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)[4.54 (177)](https://www.capterra.com/p/160519/OwlPractice/reviews/) $0 Price CA$60/month 4.3 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/160519-195467/OwlPractice-vs-Care-Patron) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.70 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144484-156391/InSync-EMR-vs-Kipu-EMR) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) $0 Price $54/month 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron)