# Compare Qualifacts Insync vs Covetrus vRxPro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Qualifacts Insync and Covetrus vRxPro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144484-204324/InSync-EMR-vs-Covetrus-Prescription-Management --- # Qualifacts Insync vs Covetrus vRxPro Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Qualifacts InsyncCovetrus vRxPro2/4 selected [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) [## Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Starting Price $75.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.2 Customer Service 4.6 Reviews Sentiment RF HA CH Based on [392 reviews](#user-reviews) Positive 358 Neutral 20 Negative 14 [## Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment CS RB Based on [196 reviews](#user-reviews) Positive 170 Neutral 18 Negative 8 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### CharmHealth 4.2 (151) * * * Starting Price $25.00 Usage Based,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### TheraNest 4.4 (1,033) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * Highest Rated ### HARMONY Medical 4.4 (34) * * * Starting Price $1500.00 Other,Per Month Free Trial Free Version * * * User rating 91% of reviewers rated it above 4 stars * * * ### ScriptSure 4.6 (29) * * * Starting Price $35.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in e-Prescribing Software Best performer 39 / 43 Only Qualifacts Insync - Access Controls/Permissions - Appointment Management - Audit Trail 20 / 43 User satisfaction User satisfaction 4.5 User reviews[392](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Ease of use 4.2 Functionality 4.4 Value for money 4.3 Customer support 4.6 User satisfaction 4.3 User reviews[196](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.3 Price starts from Price starts from $75Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics, Physical, Occupational and Speech Language Therapy. Best for Companion, small animal, equine, and mixed veterinary practices in North America. ## User reviews Pros & cons RF Robert F. Psychiatrist > "Program offers a lot of customization, a lot of ways to access menus from different aspects of the program." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7145038) CB Celeste B. Owner > "Besides from the platform being very expensive, I had to pay my Biller triple what I’ve done in previous years and had to pay my staff hourly for training that felt..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) HA Hayleigh A. Doctor > "We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S & Ps for us." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6883665) CB Celeste B. Owner > "We have pages of glitches and errors that are impacted our payroll and our insurance billing." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) CH Crystal H. Admin > "Most reports export to excel making it easier to get the reporting that is being asked for" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594277) CB Celeste B. Owner > "We launched when our billing system wasn’t even set up due to the error of the Trainer." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) LB Larry B. Administrator > "Has some nice features, enjoy the clinical charting schedule feature" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610025) CB Celeste B. Owner > "I can't express the amount of stress it caused my staff and myself." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) LB Lauren B. Occupational Therapy > "After a short time utilizing Insync it was easy to navigate and it is efficient to carry over information from a previous note." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6582396) TR Teri R. Practice Office Manager > "The Resource Center is not great it's frustrating when trying to "guess" how something might be worded in order to search. If no help there, I go to the support and..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594508) JW Jessy W. Systems Director > "I love that we are finally using an EHR that requires little to no workarounds to get the job done!" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6593183) MH Maranda H. Practice Manager > "There is a limited amount of my team wo are allowed to make tickets for issues, which does not help when they are having technical issues that we are not there to..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321) MA Melanie A. Director of Speech and Language Services > "In addition, they were able to train our staff to a level where we are now able to create our own custom and clinical forms should the need arise and to..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) VM Vicky M. Billing > "This is a very complex billing platform with no support, AND a LONG contract that you cannot get out of. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669) MA Melanie A. Director of Speech and Language Services > "The inSync software supported the vast majority of what we needed in our documentation system and we were able to integrate our needs into their system very well. ..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) VM Vicky M. Billing > "The overseas staff is just like all of the other overseas staff everywhere, they are not allowed to think, they must read from a script. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669) AM Alita M. Medical Billing Revenue Asst. > "It will cause our organization to grow and become more adhesive in the work we do, and we will be able to track the services we offer and see the effectiveness or..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3536367) PC Paula C. OFFICE MANAGER > "when a client cancels the confirmation should not go out" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6609920) MM Michele M. Executive Director > "I like the color scheme and the layout." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6605985) SD Samantha D. Executive Assistant of Clinical Opersations > "Technical issues are common and it can take a long time for them to be fixed." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610077) IH Ian H. CEO > "We like the versatility of the software and how it is multi-functional and able to address many of the needs of our practice from billing, scheduling, documentation,..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3729048) DG Desiree G. Clinical Director > "The least things that I like about the software are not having an app, how slow the program runs, and not being able to add certain functionality to the charting..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362) AH Ashley H. Owner > "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) MH Maranda H. Practice Manager > "The customer reps do not call when we provide them with times we are available." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321) AH Ashley H. Owner > "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) AK Akash K. Owner > "Taxonomy codes were put in incorrectly which we didn't catch till later." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) AH Ashley H. Owner > "The on-site trainers for our first two facilities and were so professional and accommodating - even with the state regulatory board showing up for our surprise..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) NG Nichole G. Administrative Assistant > "All of my tickets for that request have gone missing and I have yet to hear from anyone regarding this." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) SF Steve F. Director > "The implimentation team was amazing and we always had access to them through the process to launch right on time according to our needs. And also, the trainer..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4386127) NG Nichole G. Administrative Assistant > "This is NOT Qualifacts fault, by any means. But when I asked if this feature would be implemented I was told to reach out to ask for a meeting." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) AM Anna M. CEO > "claims from insurance companies are being paid faster and we are able to utilize the functions to verify insurance catching potential problems early." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) AK Akash K. Owner > "They have since been bought by Qualifacts and things are going down the drain quickly." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) DA David A. Clinic Director and FNP-C > "It is easy to learn the system and navigate." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6607739) KR Katie R. Patient Care Coordinator > "We spent most of our implementation training still trying to get our program built out and honestly feel as if we should have had another 6-8 weeks of weekly calls..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) NG Nichole G. Administrative Assistant > "Qualifacts bought InSync, and one of the nice things is that they didn't completely gut the good things about InSync." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) AK Akash K. Owner > "Frequent errors in when they were implementing us." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) HW Hannah W. Administration > "There are a lot of steps on the admin side for creating things within the system (i.e. encounters) which makes it hard to remember and do quickly, but with time I'm..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) SM Stefanie M. Clinical Director > "The software is not able to be customized to be inclusive and affirming of the transgender community and this is a MAJOR drawback." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3835485) NG Nichole G. Administrative Assistant > "They did work on fixing many of the issues that InSync had, which was very promising and very nice." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) KR Katie R. Patient Care Coordinator > "Our only issue was that our implementation specialist that we had worked with for weeks was changed (with only a 2-3 day notice) two weeks before implementation." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) MS Melissa S. Practice Administrator > "We are brand new to using it - but overall our therapists are happy - the auto charging is off to a good start - the patient portal user experience is a game..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4140081) AK Akash K. Owner > "Nice people, but they seem to have stopped investing in customer care or the EMR in general after being bought by another company." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) MB Michael B. Director of Operations > "InSync is extremely intuitive as all systems within the program are interconnected, reducing time needed to move through the system and complete tasks." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091) MA Melanie A. Director of Speech and Language Services > "It is my understanding that some of the aspects of the scheduler were not initially as efficient as hoped for a multi-clinic location. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) EM Ethan M. Psychiatrist > "Clinical EHR side is great; we worked hard to customize the system for our clinicians as we were coming off paper charts and were wary of the EHR. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3817909) AM Anna M. CEO > "Even with the help of many team members, our invoices are still incorrect and our payers are not pleased with the changes." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) KD Kristin D. Clinical Director > "Our implementation specialist, \[SENSITIVE CONTENT\], was by-in-large the most critical component in our satisfaction as she was incredibly responsive, helpful,..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3597034) CM Carmen M. President > "Our old system was so clunky, requiring multiple steps for every action that we had to take multiple times a day. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) HW Hannah W. Administration > "We also like that multiple users can have access to the patient portal account (i.e. caseworkers)" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) AW Alexis W. Assistant Behavioral Health Director > "The people who built out a lot of the forms did a sloppy job and Jenn and our team had to go back in a fix most of them." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3837381) KD Kristin D. Clinical Director > "Integration of telemedicine and assessment administration have been great additions to our practice and clinician workflow." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3597034) SW Sarah W. Senior Director of Programs > "Implementation also did not occur smoothly and much of our training time was spent correcting issues from implementation/customization." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4739265) KD Kristin D. Clinical Director > "Two major EMR transitions within the course of a year was a big undertaking but the entire process, from the first demo call to our final implementation call has..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3597034) JL Jennifer L. Billing and Credentialing Coordinator > "My least favorite thing is the inability to see visits in patient demographics - financials unless a claim is done. If I have a claim back-log, the front office..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3028108) CM Carmen M. President > "It has enable us to be efficient with our admin so that we are freed up to do what we do best - help people." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) UH Ursula H. Licensed Professional Counselor > "They did not support appropriate implementation within the company which lead to a very difficult transition between EHR services" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4039383) DG Desiree G. Clinical Director > "What we like most about InSync is that we have been able to implement new workflows and automate procedures." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362) DM Darrin M. COO > "Direct access to the clinical docs themselves outside of the encounter note is lacking. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4759060) MB Michael B. Director of Operations > "The workflow for each department is customizable making the system near perfect for our company needs.5." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091) AM Anna M. CEO > "As a more complex practice with many layers of services, the coding does not meet our needs." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) TS Tara S. Psychologist > "So far this appears to be streamlining a lot of our processes and helping us to be more efficient in our documentation workflows." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4751731) LF Lindsay F. Therapy Program Manager > "All other scheduling features are not user friendly- especially if you have more complex features as a practice." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799195) TS Trish S. Director of Quality Improvement > "InSync had multiple features- specifically, the ability of data to import as data from the patient portal, ease of reporting, and attentive customer service." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3495140) AM Ashley M. Business Operations Manager > "It has been abundantly stressful on my business office (Clinical receptionists / Intake coordinators / billing specialists) to toggle back and forth to see if we..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3057109) CM Carmen M. President > "The training was unparalleled to get us ready to go live and the follow-up support has made us transition successfully with minimal stress. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) JL Jo L. Exec Director > "The InSync people are unhelpful, and they divert inquiries to offshore agents who are incomprehensible." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4406734) LG Lisa G. OWNER > "Potential future functionality and ability to make some forms customizable after enhancements. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3744044) KR Katie R. Patient Care Coordinator > "It's slow at times and I feel like the scheduler is a little less user-friendly than I would like." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) SM Suzanne M. Finance and HR Manager > "Our implementation specialist was terrific and he really assisted with the design of our dynamic forms and encounter notes. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3563284) AC Amanda C. Assistant Practice Manager > "Unable to block accounts from being scheduled, difficulty for admin to track staff to-do's, and the scheduler setup is unnecessarily complicated" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3025514) MJ Madeline J. PMHNP/Group practice owner > "It is very customizable in every way (forms, note templates, appt reminders, calendar format, html name, really everything about it)" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___3201595) SM Shannon M. Office Manager > "The main problem we have run in to is getting the electronic faxing set up." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4641138) JW Jennifer W. Practice owner/ Psychiatric Nurse Practitioner > "The features are integrated into the software and ultimately make me more efficient with scheduling, charting, prescribing, and billing duties. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3345059) LH Lauri H. Consultant/Program Developer > "The additions that we wanted after our contract was signed seems to be pretty costly." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3996420) AH Ashley H. Owner > "Charting, claims processing, and patient communication is much more efficient." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) HW Hannah W. Administration > "Our practice did not like that the clients preferred name couldn't show up as so." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) JS Jennifer S. Director of Burgess Mental Health > "This was helpful when budgeting our needs and being able to find some grant funding to get the process started." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4500013) CH Cathleen H. APRN, PMHNP-BC > "I also think the new LMS site does not provide you with enough resources and when you need to search for something, it is often not there with a video or printout." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3448316) AR Amy R. Owner/Executive Director > "The implementation specialist we got after go live who did stay with us throughout was wonderful and the only reason I gave a 7 as to likely to recommend InSync. ..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3748393) KM Karl M. LPC > "The other aspect that was not as good as our last EHR was the aesthetics of the software." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3747016) [View Reviews](https://www.capterra.com/p/144484/InSync-EMR/reviews/) CS Cara S. MDVM > "We would like to have the turn around time in shipping be quicker however we like that we can price match other..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461) JM Jamie M. Practice Manager > "This leads to the approval of a script that they are able to get, charging the client money, and the client..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) RB Robin B. Practice Manager > "It helps to keep our inventory costs lower and to pass along savings to our clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6691263) LG Lilly G. HM and RVT > "Its hard to compete with chewys delevirey as alot of our clients complain about long waits for orders. When..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696969) GC Gayle C. Practice Manager > "We are utilizing the program more and more as our hospital cannot carry all the prescriptions in our inhouse..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4999395) BC Brit C. LVT > "Hold time to get help is LONG, sometimes the customer service for clients who call in are not super empathetic..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6467821) ZL Zoe L. Veterinary Assistant and Office Manager > "Very user friendly, requires little training for staff to grasp the concept." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___7081741) JM Jamie M. Practice Manager > "On occasion they are in the queue due to autoship and there is no way to differentiate them from one another..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) YS Yoshiko S. Veterinarian > "I am happy with the xRxPro since it integrates the info to Avimark as a part of medical record" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) LA Lauren A. HM > "We received little to no help from Covetrus navigating the compounding licensing issue I'm not sure what..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981) AM Alexis M. Lead Receptionist > "We have had a large increase in the amount of clients that are using our online store rather than a third party." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139) BF Brooke F. LVT > "hard to manage interface for changes, hard to change prices if needed" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690895) TD Thomas D. Director of Communications > "Commitment to helping veterinary practices, write-back feature, extensive inventory" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936) SJ Sydni J. Office Manager, LVT > "I do not like that there is no alert or notification when a client purchases the recommended prescription." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684) MH Madison H. Administrative Assistant > "Clients also seem to enjoy the autoship feature and not having to come in clinic for medication/products." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295) DJ Danielle J. Hospital Manager > "Mild confusion with logging in to the store vs clinic prescribing portal." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6483374) EH Erin H. Manager > "The ability to offer more products to our clients without having to stock them in-house." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488) TD Thomas D. Director of Communications > "Hiccups with multi-practice databases, some previous delays in client service." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936) MM Marcia M. Client Services > "This platform is very easy to use, I can quickly find everything I need to write a prescription, approve a..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690914) RR Rebecca R. Office Manager > "You end up having to refresh multiple times it can STILL keep giving you errors." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697490) JM Jennifer M. Owner > "It’s ok with minimal support when challenges arise. But it is a nice alternative to clients looking for a..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697118) JC Jamin C. Practice Manager > "Occasional issue when attempting to sync vRxPro with clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931) VR Verified Reviewer Hospital Manager > "Support is easy to get ahold of if you have questions, wide variety of food and medications and compounding..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6490445) LA Lauren A. HM > "We received little to no assistance from Covetrus in navigating the compounding licensing issue at the end of..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981) AH Ashli H. Client Solutions Navigator > "Can approve & transcribe rx's for clients with ease :)" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6465641) SS Steve S. Practice manager > "Compounding pharmacy does not have as many options as say Wedgewood." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632738) CS Cara S. MDVM > "We like the ease of writing prescriptions quickly for our clients" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461) JM Jamie M. Practice Manager > "We have had numerous occasions where the requests in the queue were not actually made by the client." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) EM Elizabeth M. Practice Manager > "I am happy with the newest platform and the ease to help doctors script out medications" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280) BH Brittany H. Cvt > "Doesn’t communicate to us when rx need to be approved." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916) JM Jamie M. Practice Manager > "Very user friendly, helps keep our clients buying through their veterinarian." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) LS Logan S. IT Implementation Specialist > "The UI isn’t too user friendly for older less tech savvy individuals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) EV Elena V. Receptionist > "I like that I have the ability to snooze renewals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156) KH Kathleen H. Veterinarian > "Very poor- no communication between VRXPro and veterinarians" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6468818) SJ Sydni J. Office Manager, LVT > "I like the ease of making a prescription and having it emailed to the client." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684) YS Yoshiko S. Veterinarian > "Don’t give notification when owners order" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) TG Terry G. Office Manager > "We also have clients that don't use computers, so I like being able to act as them to submit their rx requests." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4990105) MO Mikaela O. Practice Manager > "This was changed as no longer being an option and we were not notified" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478923) JC Jamin C. Practice Manager > "Great for client compliance." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931) TW Tina W. Manager of House Calls Veterinary Hosp > "Pro script renewal that I don't use or maybe I don't understand the use of it." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632636) EM Elizabeth M. Practice Manager > "Updates have been seamless and doesn't require a ton of new training." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280) BR Brittany R. Practice Manager > "This has caused a lot of confusion for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6656447) MH Madison H. Administrative Assistant > "vRxPro works really well for us at our practice." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295) GC Gail C. Veterinarian > "Difficult and time consuming to get clients r ex gistered" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690919) EV Elena V. Receptionist > "Overall I like the portal, but it definitely needs more polish." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156) AF Amber F. office manager > "more time consuming" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700834) HD Holli D. Practice manager > "Easy to use and see clients accounts if they need help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632987) GR Greg R. owner > "It's news to me sometimes, and I'm not prepared to give an answer on where they might have gotten that..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4993841) EC Elizabeth C. CVT > "Things have been going smoothly with our reps and customer care." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6693840) LS Logan S. IT Implementation Specialist > "It can be tricky to learn at first." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) NB Nicole B. Interim HM > "Ease of use with our PIMS integration. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700617) SN Stacie N. LVT- Behavior nurse > "Clients regularly end up with a surplus of meds due to the timing of the auto-shipments (even with controlled..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4592453) AM Alexis M. Lead Receptionist > "How easy the website is to use for staff and for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139) CH Chrissy H. Lead Receptionist > "There are often times were a client will choose the wrong doctor when requesting medication and then that..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) EH Erin H. Manager > "Ease of ordering is at the top of my list." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488) AS Amanda S. RVT > "The label printing and font issues are annoying to fit onto labels" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4721458) KS Kristin S. Hospital Manager > "The ease of use, the time that it saves for all clinic staff!" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696903) CB Clint B. Assistant > "It seems like there is a breakdown in communication when a product is not available or is on backorder." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4609382) LC Laurie C. Office Manager > "It allows my clients to still have product shipped directly to them, and we capture some of the sale, instead..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227) CH Chrissy H. Lead Receptionist > "I do not like that we can not change/update the doctor on prescription requests before approving/declining." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) BH Brittany H. Cvt > "Easy to approve rx for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916) SL Sandra L. owner > "Lack of holistic options/supplements; some clients have trouble with shipment timing" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641665) YS Yoshiko S. Veterinarian > "Connect with Avimark and easy to use for my staff" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) JJ Jerry J. Hospital Manager > "The problem is that this is the best there is to offer out there at the moment and its not that great because..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4586628) LR Lenora R. Customer Care Representative > "It was very useful for the clinic I work at." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6692021) SL Sarah L. CVT; Practice Manager > "Lack of ability to write & leave notes about medications and prescriptions (esp when rx is archived/declined)..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2875862) JM Juliann M. Inventory Mgr > "We love that it integrates with Cornerstone. When a client requests/fills a prescription we are able to see..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4633024) EC Erica C. Office Manager > "Trying to set up owner ship and payment can be difficult to explain to owners." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641340) TT Thomas T. RVT/Pharmacy manager > "Having an online prescription option for our clients that is also connected with our hospital software is..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635719) TN Tracy N. Practice Owner > "This is very frustrating because our hospital policy is to only prescribe a certain amount of medication and..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2858609) HS Hannah S. Vet Receptionist > "Easy to use, straight forward look, easy access to help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697018) AR Alyssa R. Associate veterinarian > "I have had some clients say that shutting off the autoship is difficult to figure out for the less tech savvy" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635971) JM Jamie M. Practice Manager > "Overall, it is very useful and very nice for a practice to have on board." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) MC Mike C. Practice Manager > "there is sometimes issues finding clients in the system" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635459) CM Cheryl M. CVT > "Customer service is getting better" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6705267) LC Laurie C. Office Manager > "Some things are FAR more expensive online, specifically preventives. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227) CR Cristina R. Receptionist > "Easy to use and straightforward." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696943) LN Larry N. Owner CEO > "Took me a long time to figure it all out and get the backend sorted out." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4675942) HW Heidi W. Hospital Manager-Interim > "Easy to use." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6479275) JM Jennifer M. Office Manager > "We have clients call saying they never got an email." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4632844) [View Reviews](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) ## User interface [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/) 4.49 (392) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/) 4.34 (196) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Qualifacts Insync Top features 39/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Audit Trail - Calendar Management - Charting - Claims Management - Customizable Templates - Document Management - Drug Reference Database - Electronic Prior Authorization - Electronic Signature - Employee Management - EPCS Compliant - E-Prescribing - Formulary Management - Generative AI - Healthcare Compliance - HIPAA Compliant - Inventory Management - Medication Alerts/Warnings - Medication History - Messaging - Mobile App - Multi-Location - Online Refills - Patient Portal - Payment Processing - Predictive Analytics - Prescription Cancellation - Prescription Renewal - Pricing Data - Records Management - Reporting & Statistics - Revenue Management - Scheduling - Search/Filter - SMS Reminders - Task Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/144484/InSync-EMR/#features) Covetrus vRxPro 20/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Audit Trail - Calendar Management - Charting - Claims Management - Customizable Templates - Document Management - Drug Reference Database - Electronic Prior Authorization - Electronic Signature - Employee Management - EPCS Compliant - E-Prescribing - Formulary Management - Generative AI - Healthcare Compliance - HIPAA Compliant - Inventory Management - Medication Alerts/Warnings - Medication History - Messaging - Mobile App - Multi-Location - Online Refills - Patient Portal - Payment Processing - Predictive Analytics - Prescription Cancellation - Prescription Renewal - Pricing Data - Records Management - Reporting & Statistics - Revenue Management - Scheduling - Search/Filter - SMS Reminders - Task Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#features) ### Recognition Qualifacts Insync is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to Covetrus vRxPro ### Deployment & support Qualifacts Insync Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus vRxPro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Qualifacts Insync - By Qualifacts - Located in United States - Founded in 2000 Covetrus vRxPro - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-144484/EHR-YOUR-WAY-vs-InSync-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.3 Features 4.4 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-204324/DaySmart-Vet-vs-Covetrus-Prescription-Management) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $75/month Price $49.95/month 4.4 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-144484/CounSol-com-vs-InSync-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $75/month Price $59/month 4.4 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-144484/TherapyNotes-com-vs-InSync-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.6 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.0 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-144484/Valant-Behavioral-Health-EHR-vs-InSync-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.3 Features 4.5 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144484-156391/InSync-EMR-vs-Kipu-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.8 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-204324/Tebra-vs-Covetrus-Prescription-Management) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 4.3 Features 3.9 4.2 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-204324/NextGen-Ambulatory-EHR-vs-Covetrus-Prescription-Management)