# Compare CARET Legal vs LEAP 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CARET Legal and LEAP based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144573-147413/CARET-Legal-vs-LEAP

---

# CARET Legal vs LEAP Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CARET LegalLEAP2/4 selected

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.4 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

[LEAP](https://www.capterra.com/p/147413/LEAP/)[4.2 (523)](https://www.capterra.com/p/147413/LEAP/reviews/)

[## CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.4 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [154 reviews](#user-reviews)

Positive

133

Neutral

9

Negative

12

[## LEAP](https://www.capterra.com/p/147413/LEAP/)[4.2 (523)](https://www.capterra.com/p/147413/LEAP/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [523 reviews](#user-reviews)

Positive

431

Neutral

45

Negative

47

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,329 reviews from law practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Legal Case Management

4.3

Billing & Invoicing

4.0

Time Tracking

4.4

Document Management

4.0

Trust Accounting

4.2

83%Fit

High performer

Feature ratings

Legal Case Management

4.1

Billing & Invoicing

4.1

Time Tracking

4.3

Document Management

4.3

Trust Accounting

4.2

User satisfaction

User satisfaction

4.4

User reviews[154](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.2

User reviews[523](https://www.capterra.com/p/147413/LEAP/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

CARET Legal is designed for the evolving needs of small and mid-sized law firms and offers subscription packages to handle a variety of practice management needs.

Best for

It is designed for law firms, legal professionals, attorneys, legal service providers, and more.

## User reviews

Pros & cons

KR

Kayla R.

Office Manager and Paralegal

> "The platform keeps everything organized in one intuitive place, saves time through helpful automation, and makes billing simple."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

Todd E.

Managing Partner

> "It is disappointing that a company serving the legal industry demonstrates such a lack of transparency and disregard for written..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

SO

Susan O.

Office Manager

> "The software feels built with law firms in mind — practical features, logical layouts, and great support when we need it."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

DD

Donna D.

Managing Partner

> "I do not like that it does not have the auto correction features that will automatically correct to capitalize the first letter of the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7071623)

VB

Vanessa B.

Office Manager

> "We can easily keep all of our matters in one place and can access them from any device which is very helpful."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

JY

Jacob Y.

Shareholder

> "Occasional bugs after updates. When CARET pushes out new features, things occasionally break or slow down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

NM

Natalya M.

Chief Operating Officer

> "They always seem to be adding innovative new updates and features - although sometimes they don't have the best onboarding or have to..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

SB

Syretha B.

Firm Administrator

> "There are times when we experience random glitching, super-slow periods and downtime."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7039351)

BS

BRITTON S.

Firm Administrator

> "We have many remote employees and knowing they can access in the office or on the road makes it very convenient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

VB

Vanessa B.

Office Manager

> "Sometimes it freezes up but not often. When this happens, I can either contact support or just close out and wait for a few minutes and..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

BS

BRITTON S.

Firm Administrator

> "I like that it is a web-based system that lets you access it wherever you are. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

EG

Erin G.

Paralegal

> "Sometimes Caret glitches or is down and it is very incontinent."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7054124)

JY

Jacob Y.

Shareholder

> "Their financial reporting is better than what I’ve seen with lighter practice management tools."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

NM

Natalya M.

Chief Operating Officer

> "They have an outsourced technical support team with which I've constantly encountered communication issues with."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

KH

Kate H.

Bookkeeper

> "It is convenient both for accounting and for managing clients' legal cases."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

PW

PHILLIP W.

Attorney

> "The software is buggy and the company couldn't care less about improving the product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

SO

Susan O.

Office Manager

> "Our Customer Success Manager has also been great — whenever we’ve had questions or issues, they’ve been quick to respond and resolve any..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

DF

Daymaris F.

COO

> "Customer service is really bad, they don't have people with accounting knowledge in customer support that can help with all the issues..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6678684)

SO

Susan O.

Office Manager

> "Caret Legal saves us time and helps the office run smoothly."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

CM

C M.

Owner

> "Turns out, they eliminated the plan I was on and doubled my annual charge! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7060256)

BR

Brooke R.

Personal Injury Paralegal

> "if you are used to using a computer, it is all very user friendly and didn't require a ton of videos to get the use of it down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7070626)

JY

Jacob Y.

Shareholder

> "Compared to other platforms, the UI isn’t the most intuitive."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

KR

Kayla R.

Office Manager and Paralegal

> "It’s efficient, reliable, and genuinely improves my day-to-day workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

PW

PHILLIP W.

Attorney

> "The billing (Accounting) program is almost worthless."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

JY

Jacob Y.

Shareholder

> "I’d recommend it for mid-size firms that want automation and advanced reporting."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

PW

PHILLIP W.

Attorney

> "Would NOT recommend using CARET, especially the accounting program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

SO

Susan O.

Office Manager

> "The platform is reliable, easy to navigate, and has noticeably improved our workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

LR

Lee R.

Attorney

> "Difficult to track and save emails which caused me to seek out a different product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6241464)

JS

Jesus S.

IT Admin and Administration

> "It’s reliable, easy to use, and meets our needs effectively, helping us stay organized and efficient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7059365)

Todd E.

Managing Partner

> "Lots of employee turnover. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

JH

Jennifer H.

Paralegal

> "We have no complaints and are always able to obtain help if we need it in a timely manner."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7048007)

Todd E.

Managing Partner

> "Poor management. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

NM

Natalya M.

Chief Operating Officer

> "Our account manager is also amazing, and has been an advocate for us whenever we have encountered any issues."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

AF

Alex F.

Attorney

> "Customer service is useless and sends generic messages asking to perform various steps - none of which work."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

AF

Alex F.

Attorney

> "Have lots of features and functions, such as bi-directional email integration, trust accounting, CRM, billing, time tracking, etc."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

JB

Jim B.

Attorney

> "I won't get in to the shortcomings of the software in too detail, but suffice it to say, the interface is very slow, the use of the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4409309)

SO

Susan O.

Office Manager

> "I’d definitely recommend it to other law firms looking to streamline their operations."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Email on desktop software or mobile app has not been working for over a week! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

SO

Susan O.

Office Manager

> "It’s organized, intuitive, and easy for our whole team to use."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Overall, the program is very slow and takes time to perform most tasks. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

VB

Vanessa B.

Office Manager

> "I have been using Care for 6 years and I have found it to work very well for our firm."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

MW

Michael W.

Chief Legal Officer

> "Caret purchased Zola and the transition has not been optimal."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4881830)

AY

Alisha Y.

Solicitor

> "We use the mobile function instead of desktop frequently as the layout is great."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6651798)

SC

Susan C.

Attorney

> "I use this only for billing, but two things could be improved: 1) there should be a field for phone number and email address along with..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3034788)

KH

Kate H.

Bookkeeper

> "It is quite simple and convenient, and also easy to learn."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

VR

Verified Reviewer

Attorney/Owner

> "The system says that the client paid, but to actually put the money in your operating account, you again have to HAND WRITE (form the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

AJ

Amy J.

Forensic Psychologist

> "Aside from customer service and calendaring issues, it has been amazing."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6613826)

AF

Alex F.

Attorney

> "They ruined a good practice management program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

Ulrich N.

Doctor

> "I manage my files efficiently, organize my documents and track my time."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6022986)

CW

Conner W.

Operations Manager

> "You can't customize the CRM/sales process stages or really anything about the CRM for that matter, so you have to brute force your own..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2871997)

CH

Charlie H.

Managing Partner

> "We also love the integration between Zola Suite and Outlook for calendar management, Zoom for coordinating Zoom meetings with our..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3539372)

VR

Verified Reviewer

Attorney/Owner

> "So many features that I took for granted in other programs as "standard" are just not functionalities in Zola. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

AD

Austin D.

Owner and Founding Attorney

> "The best features of ZolaSuite for my firm is it's integration with Google Business for email, the fact that it has full-accounting..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3525176)

AM

Andrew M.

Controller

> "I am desperate for a journal entry identifier. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3526659)

Joseph M.

Associate

> "The way I run my law firm has been completely revolutionized by this all-encompassing software."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

KG

Katherine G.

Attorney

> "There is no ability to pop emails out in a separate window. When we have had an issue in the past, Zola has been fast to respond and..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2842072)

Joseph M.

Associate

> "Any legal professional looking to improve efficiency and optimize their process should definitely consider using it."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

JA

Jennifer A.

Attorney - Solo

> "However, the program is a bit slow and clunky (I have a new laptop, so it's not the specs of the laptop). "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2869931)

Joseph M.

Associate

> "Additionally, whenever I've needed advice or had issues, the quick and helpful customer care staff has been a great help."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

Michael G.

Managing Partner

> "We are spending less time to get bills out, and they are going out faster."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2841662)

[View Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

SS

Scott S.

Attorney

> "The Forms and Templates function makes it very easy to create automated documents, especially with the clause library feature, I am able to automate documents but still have the..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7112450)

Amrinder S.

Business Manager

> "What I like least about LEAP Legal Software is that it is mainly desktop-based and does not properly save emails from the new web-based Outlook. Since many firms now use Outlook on the..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7101700)

Grace W.

Senior Solicitor

> "LEAP provides an all-in-one practice management system that integrates matter management, document automation, time recording, and billing."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110623)

BO

Brendan O.

President and Lawyer

> "The desktop app is clunky and it's not ADA-compliant in that you can't zoom in to make the small tables and text legible when looking at a matter. And when you use the main menu for..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7116032)

KB

Karen B.

Practice Manager

> "Its clear layout, logical workflows and integrated tools make it easy to navigate, locate information and complete everyday tasks such as managing matters, sending emails, saving..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110559)

TR

Trafford R.

Paralegal

> "My one complaint is that I cannot drag any attachments from emails directly through to my LEAP matter, I have to save the document separately onto file explorer or save it directly..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7101455)

JB

Julie B.

Conveyancing Assistant

> "The platform is well designed for legal professionals and provides a comprehensive set of tools for managing matters, documents, and billing within one system love it."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7107662)

BO

Brendan O.

President and Lawyer

> "Desktop app's integration with Microsoft Word and Excel is buggy and error messages sometimes get stuck in a loop that requires use of task manager to close Leap and restart it."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7116032)

Grace W.

Senior Solicitor

> "It also integrates seamlessly with our phone system, allowing phone calls to be automatically recorded for billing and generating file notes directly within the relevant matter, which..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110623)

TS

Tiana S.

Associate Lawyer

> "I dislike that when I download something from my browser I cannot drag an drop it from there into leap, I have to open up my files and take it from there."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7112163)

LB

Laura B.

Assistant

> "Having Leap Accounting as a separate tab really helps with time recording as you can look at the matter and input time in a separate window, you don't need to jump between two tabs or..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108158)

AW

Aubrey W.

Solicitor

> "The tab layout also doesn’t fit to match my monitor screen, which makes navigation a bit less convenient than it could be."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108291)

RP

Robyn P.

Legal Assistant

> "I love how easy it is to organise each matter, allowing users to schedule tasks, enter payments and fees, create and email invoices, run reports, order certificates, create documents..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100224)

CG

Cindi G.

Paralegal

> "Sometimes when I attach a document through Law Connect (which I do every day), I have to cancel and reattach it several times because it gets hung up."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7103772)

DW

Dawn W.

Director

> "As a director the most valuable aspect of Leap for me is the suite of management information reports which have enabled me to track performance, wip and billing."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7044590)

VR

Verified Reviewer

Lawyer

> "The accounting section does not have general accounting feature, still many updates need to be covered in terms of criminal law practice."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7114166)

TM

Teri M.

Admin and Law Clerk

> "The time tracking tools are excellent, the personalization and customization, the integration with Microsoft and Quickbooks alone make it worth every penny."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7117922)

VR

Verified Reviewer

Partner

> "It doesn't integrate well with Microsoft Office and the integrations often cause random errors or crashing with microsoft word."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7116066)

JV

Jason V.

Managing Principal

> "I like the efficiency of having all emails stored to file automatically and all files for all practices and the accounting across the firm under one platform."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100448)

VR

Verified Reviewer

Trainee Solicitor

> "There are sometimes lags in opening up documents, and occasionally documents will not pull through into emails even after multiple attempts to attach,"

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108197)

JB

Julie B.

Conveyancing Assistant

> "Overrall, LEAP’s combination of automation, integrated tools, and remote accessibility makes it a practical solution for improving efficiency in a busy legal practice."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7107662)

JR

Juliet R.

Director

> "The admin side to our invoicing process is quite lengthy as we have to remove and separate out the breakdown each time."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7058110)

Amy N.

Legal Secretary

> "LEAP is very user friendly in paying invoices as well as entering receivables. If you receive a check from a client that is paying multiple invoices, LEAP has an excellent way of..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7089848)

VH

Vic H.

Administrator

> "We had major issues with emails not appearing in our LEAP correspondence folders but once \[sensitive content hidden\] visited an explained how best to use the platform, the issues have..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7103002)

Lauren F.

Legal Secretary

> "I like the use of cards for contacts/clients and when keeping contact details up to date, everything syncs up when wanting to send letters or emails."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7102728)

Lauren F.

Legal Secretary

> "For example, my colleague has put some documents into a file but they haven't appeared until a long time after, making it sometimes hard to be productive and up to date on individual..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7102728)

Amy N.

Legal Secretary

> "I also like the way that LEAP syncs all of the transactions over to QuickBooks Online so that we can have an accurate account of our transactions."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7089848)

IP

Ingrid P.

Operations Manager

> "We had issues setting up new matters and the accounts team have had continuous issues to the point the interest calculator has only just been resolved and we have been on LEAP for over..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7068225)

Madison C.

Senior Law Clerk

> "It saves time when opening new files and keeps everything organized, which is especially helpful for real estate transactions where there are a lot of details to keep track of."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7112316)

Siddharth T.

Principal Lawyer

> "The software seems laggy a lot of time when we are searching for forms and when opening new forms in word."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7101685)

JN

Jaipreet N.

Lawyer

> "Several features really stand out, including how user-friendly the platform is, the excellent training provided during onboarding, the integrated AI tools designed for lawyers, and the..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7117512)

PD

Paula D.

Administrator

> "Unable to make corrections/or have the LEAP representative unable to make corrections on billed invoices."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7114149)

LB

Linda B.

Finance Manager

> "You can work remotely on it when needed and it has a large bank of reports to help you best assess your business needs and performance"

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7101117)

AW

AlyReche' W.

PARALEGAL

> "LEAP can be a bit slow at times, glitchy, and some features aren’t very intuitive, which creates a learning curve for new users."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7114693)

Grace W.

Senior Solicitor

> "It is a comprehensive legal practice management platform that helps streamline file management, document creation, and billing."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110623)

JV

Jason V.

Managing Principal

> "Also, the fact that the Wills platform and conveyancing platform (Closer) is yet an additional per file cost and it was not sold that way to me originally."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100448)

JL

Joseph L.

Law Firm Founder and President

> "Their native integration with the Gold Standard Estate Planning software WealthCounsel is an amazing value which is already INCLUDED in the subscription price which saves out firm tons."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108757)

Amy B.

Paralegal

> "I've worked at firms with no case management system and firms with a sub-par case management system which barely works."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100355)

Sandra S.

Principal

> "The updates to software in line with technology e.g use of AI, and simplified processes for preparation of legal documents."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7111084)

FL

Francis L.

Lawyer

> "Someone created a Financial Statement on their own account, under the file name and I was unable to access it from my own account."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7107954)

OK

Olivia K.

Partner

> "Our customer service representative, \[sensitive content hidden\], goes above and beyond to communicate with us, ensure we are up to date with the latest, and offer unparalleled customer..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7111107)

JC

Joanne C.

Assistant Office Manager

> "There are extra steps involved now when generating invoices or recording payments which just wastes time."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108491)

LR

Laura R.

Head of Learning and Development

> "I like the ability to be able to "code" letters within the precedent system and to manually create a workflow that suits our firm."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7102990)

TR

Tony R.

Solicitor Director

> "Probably the most problematic aspect of LEAP, for me, is that anytime you change products (particularly if you drop some services), they disconnect you and you then have to sue them to..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___6845178)

VR

Verified Reviewer

Partner

> "Document management and client/case management are both really solid, and the AI and automation features genuinely save you time on the day-to-day stuff."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110966)

OK

Olivia K.

Solicitor

> "The integration with other programmes such as Adobe, or Microsoft can sometimes have issues - mainly when there are third party updates."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7103143)

Sarah K.

Legal Assistant

> "Additionally, having client and file data preloaded makes generating forms much faster and more efficient, ultimately saving valuable time that can be better spent on other matters."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7114848)

Roselle M.

Conveyancer

> "I also am not a fan of the update on LEAP Accounting that it had to open a new window - takes time before the pop up window opens."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7118206)

LR

Laura R.

Head of Learning and Development

> "Client/Agent and Lender cards are very helpful and the ability to add individuals to Solicitor cards for certain offices is very handy."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7102990)

Karen C.

Solicitor

> "On a minor point I do not like the recent changes which requires users to open Leap Accounting on a new screen."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7106320)

OK

Olivia K.

Solicitor

> "The forms are kept up to date, including things like inheritance tax forms and SA900 tax returns, which gives peace of mind."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7103143)

VR

Verified Reviewer

Partner

> "Overall, I miss the old divorcemate compared to LEAP. While LEAP is very powerful software, it takes a lot of work to be able to use it to its full potential because so many things..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7116066)

James B.

Founding Attorney

> "However, when I figured out how to build my forms and documents and ensure I had my data entered, LEAP really showed its versatility and power."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7111632)

BA

Barbara A.

Paralegal

> "Some of the generated forms to not fill out properly with the information that is inputted into Leap."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110796)

Amrinder S.

Business Manager

> "The document automation and precedent library are particularly valuable, enabling consistent, accurate drafting while saving considerable time."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7101700)

RB

Rachel B.

Legal Assistant

> "The way it sometimes disconnects from microsoft outlook and word, but its nothing that can't be fixed quickly."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100353)

Laura F.

Lawyer

> "I also like the integration with my iPhone and iPad - the app is great - it doesn't have the functionality of the full version, but there is enough that if I'm caught without my..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108063)

LL

Louisa L.

Managing Director

> "before upgrading to the new version, sometimes i can't print out the trust statement using the app...."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7104136)

Karen C.

Solicitor

> "It has helped me as a Sole Practitioner to transition to remote working when out of office and I have found that new staff have managed to operate the system without any extensive..."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7106320)

MH

Madison H.

Lawyer

> "We also run a lot of our work through the software which can cause speed issues at times."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7118628)

JN

Jaipreet N.

Lawyer

> "Overall, LEAP has helped our firm run more efficiently, reduce time spent on administrative tasks, and focus more on delivering quality service to our clients."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7117512)

VR

Verified Reviewer

Lawyer

> "Sometimes it is difficult to deal with settings and find the correct form, journal or feature."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7107939)

RL

Rosita L.

Ms

> "Having all the Court Form and Land Title Office form and AI searches, so make the legal professional field much easy to work on it."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7109868)

CS

Courtney S.

Practice Manager and Family Law Assistant

> "It takes an age to load and sometimes pulls through duplicate information from different areas of LEAP."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7051980)

Grace W.

Senior Solicitor

> "The document generation and precedent library are particularly valuable, as they save significant time and help ensure consistency across files."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110623)

SG

Sabrina G.

Lawyer

> "Some glitches with microsoft word and outlook integrations continue to occur."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7116846)

SS

Sunil S.

Trusts and Estates Practiotioner

> "sensitive content hidden\] has assisted us with the current issue of not able to produce IHT400 from LEAP due to a recent Microsoft update."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100449)

VR

Verified Reviewer

Paralegal

> "Sometimes there are lagging issues, not all the document precedents are updated right away but overall there are not many cons."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110181)

VR

Verified Reviewer

Solicitor Apprentice

> "It is a useful system that helps manage matters, record time easily, and organise documents in one place."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7109574)

EP

Emma P.

Managing Partner

> "The cost is on the higher side compared with competitors, so it may not feel like great value for smaller firms but it really is when looking at what can be done."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7044438)

TS

Tiana S.

Associate Lawyer

> "I like that it is integrated with all my other platforms such as outlook, especially when it comes to saving documents sent in an email."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7112163)

LR

Laura R.

Head of Learning and Development

> "I dislike that you cannot block a matter from proceeding to the next step until certain actions/tasks have been completed."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7102990)

FP

Fhara P.

Partner

> "I don't need AI to write for me so using it for that kind of file organization really helps to advance my file without wasting my time."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7118787)

CS

Courtney S.

Practice Manager and Family Law Assistant

> "More training would be nice to target all areas. But as this has to be paid for by the business and only being a small business it was just not cost effective."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7051980)

MS

Michael S.

Attorney

> "It has a robust feature set, giving the user the ability to take as little--or as much--from it as he or she needs."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7117152)

PD

Paula D.

Administrator

> "Every transaction is records, but it will not allow you to make correctiosn"

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7114149)

VR

Verified Reviewer

Business Development Manager

> "The stream-lined approach to data, documents, compliance and client information supports the smooth-running of our firm."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7047485)

SS

Sunil S.

Trusts and Estates Practiotioner

> "for example we were unable to produce IHT400 when there was a Microsoft update)"

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100449)

CG

Cindi G.

Paralegal

> "I have been able to create a number of forms that allow me to draft documents in seconds."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7103772)

SJ

Susan J.

Partner

> "it has been a challenging experience learning new systems especially when other people in our Office haven't adjusted to the workflow as well as hoped."

[See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7105851)

[View Reviews](https://www.capterra.com/p/147413/LEAP/reviews/)

## User interface

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)

4.45 (154)

[LEAP](https://www.capterra.com/p/147413/LEAP/)

4.24 (523)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CARET Legal

Top features

44/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/144573/CARET-Legal/#features)

LEAP

43/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/147413/LEAP/#features)

### Recognition

No recognitions have been awarded to CARET Legal

No recognitions have been awarded to LEAP

### Deployment & support

CARET Legal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LEAP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CARET Legal

-   By CARET
-   Located in United States
-   Founded in 1983

LEAP

-   By LEAP Legal Software
-   Located in Australia
-   Founded in 1992

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