# Compare CARET Legal vs 8am CasePeer 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CARET Legal and 8am CasePeer based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144573-156217/CARET-Legal-vs-CASEpeer

---

# CARET Legal vs 8am CasePeer Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CARET Legal8am CasePeer2/4 selected

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.5 (155)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.8 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

[## CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.5 (155)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [155 reviews](#user-reviews)

Positive

134

Neutral

9

Negative

12

[## 8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.8 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

LP

JM

ES

Based on [216 reviews](#user-reviews)

Positive

213

Neutral

1

Negative

2

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,096 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Feature ratings

Client Management

4.1

Document Management

4.1

Billing & Invoicing

4.0

Case Notes

4.4

Task Management

4.0

85%Fit

High performer

Feature ratings

Client Management

4.7

Document Management

4.6

Billing & Invoicing

4.6

Case Notes

4.7

Task Management

4.8

User satisfaction

User satisfaction

4.5

User reviews[155](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.8

User reviews[216](https://www.capterra.com/p/156217/CASEpeer/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$79Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

CARET Legal is designed for the evolving needs of small and mid-sized law firms and offers subscription packages to handle a variety of practice management needs.

Best for

8am CasePeer is used by personal injury attorneys, law firms, plaintiffs' lawyers, mass tort attorneys, and legal practice managers.

## User reviews

Pros & cons

KR

Kayla R.

Office Manager and Paralegal

> "The platform keeps everything organized in one intuitive place, saves time through helpful automation, and makes billing simple."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

Todd E.

Managing Partner

> "It is disappointing that a company serving the legal industry demonstrates such a lack of transparency and disregard for written..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

SM

Samantha M.

Paralegal

> "One of the standout features is its seamless integration of case management and accounting tools."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112)

DD

Donna D.

Managing Partner

> "I do not like that it does not have the auto correction features that will automatically correct to capitalize the first letter of..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7071623)

SM

Samantha M.

Paralegal

> "From the moment we implemented it, we noticed a significant improvement in how efficiently we manage cases, billing, and client..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112)

JY

Jacob Y.

Shareholder

> "Occasional bugs after updates. When CARET pushes out new features, things occasionally break or slow down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

VB

Vanessa B.

Office Manager

> "We can easily keep all of our matters in one place and can access them from any device which is very helpful."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

VB

Vanessa B.

Office Manager

> "Sometimes it freezes up but not often. When this happens, I can either contact support or just close out and wait for a few minutes..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

NM

Natalya M.

Chief Operating Officer

> "They always seem to be adding innovative new updates and features - although sometimes they don't have the best onboarding or have..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

EG

Erin G.

Paralegal

> "Sometimes Caret glitches or is down and it is very incontinent."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7054124)

SM

Samantha M.

Paralegal

> "It’s a powerful tool that has made a noticeable difference in our day to day operations, and I would highly recommend it to any..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112)

NM

Natalya M.

Chief Operating Officer

> "They have an outsourced technical support team with which I've constantly encountered communication issues with."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

JY

Jacob Y.

Shareholder

> "Their financial reporting is better than what I’ve seen with lighter practice management tools."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

PW

PHILLIP W.

Attorney

> "The software is buggy and the company couldn't care less about improving the product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

KH

Kate H.

Bookkeeper

> "It is convenient both for accounting and for managing clients' legal cases."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

SB

Syretha B.

Firm Administrator

> "There are times when we experience random glitching, super-slow periods and downtime."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7039351)

SO

Susan O.

Office Manager

> "The software feels built with law firms in mind — practical features, logical layouts, and great support when we need it."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

DF

Daymaris F.

COO

> "Customer service is really bad, they don't have people with accounting knowledge in customer support that can help with all the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6678684)

SM

Samantha M.

Paralegal

> "Having everything in one place has saved us countless hours and reduced the risk of errors."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112)

CM

C M.

Owner

> "Turns out, they eliminated the plan I was on and doubled my annual charge! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7060256)

BR

Brooke R.

Personal Injury Paralegal

> "if you are used to using a computer, it is all very user friendly and didn't require a ton of videos to get the use of it down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7070626)

JY

Jacob Y.

Shareholder

> "Compared to other platforms, the UI isn’t the most intuitive."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

KR

Kayla R.

Office Manager and Paralegal

> "It’s efficient, reliable, and genuinely improves my day-to-day workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

PW

PHILLIP W.

Attorney

> "The billing (Accounting) program is almost worthless."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

JY

Jacob Y.

Shareholder

> "I’d recommend it for mid-size firms that want automation and advanced reporting."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

PW

PHILLIP W.

Attorney

> "Would NOT recommend using CARET, especially the accounting program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

BS

BRITTON S.

Firm Administrator

> "We have many remote employees and knowing they can access in the office or on the road makes it very convenient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

Todd E.

Managing Partner

> "Lots of employee turnover. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

JS

Jesus S.

IT Admin and Administration

> "It’s reliable, easy to use, and meets our needs effectively, helping us stay organized and efficient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7059365)

Todd E.

Managing Partner

> "Poor management. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

JH

Jennifer H.

Paralegal

> "We have no complaints and are always able to obtain help if we need it in a timely manner."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7048007)

JB

Jim B.

Attorney

> "I won't get in to the shortcomings of the software in too detail, but suffice it to say, the interface is very slow, the use of the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4409309)

BS

BRITTON S.

Firm Administrator

> "I like that it is a web-based system that lets you access it wherever you are. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

LR

Lee R.

Attorney

> "Difficult to track and save emails which caused me to seek out a different product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6241464)

NM

Natalya M.

Chief Operating Officer

> "Our account manager is also amazing, and has been an advocate for us whenever we have encountered any issues."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

MW

Michael W.

Chief Legal Officer

> "Caret purchased Zola and the transition has not been optimal."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4881830)

SM

Samantha M.

Paralegal

> "Caret Legal has been a game-changer for our firm."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112)

SC

Susan C.

Attorney

> "I use this only for billing, but two things could be improved: 1) there should be a field for phone number and email address along..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3034788)

SO

Susan O.

Office Manager

> "Our Customer Success Manager has also been great — whenever we’ve had questions or issues, they’ve been quick to respond and..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

VR

Verified Reviewer

Attorney/Owner

> "The system says that the client paid, but to actually put the money in your operating account, you again have to HAND WRITE (form..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

SO

Susan O.

Office Manager

> "Caret Legal saves us time and helps the office run smoothly."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Customer service is useless and sends generic messages asking to perform various steps - none of which work."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

VB

Vanessa B.

Office Manager

> "I have been using Care for 6 years and I have found it to work very well for our firm."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

CW

Conner W.

Operations Manager

> "You can't customize the CRM/sales process stages or really anything about the CRM for that matter, so you have to brute force your..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2871997)

AY

Alisha Y.

Solicitor

> "We use the mobile function instead of desktop frequently as the layout is great."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6651798)

VR

Verified Reviewer

Attorney/Owner

> "So many features that I took for granted in other programs as "standard" are just not functionalities in Zola. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

SO

Susan O.

Office Manager

> "The platform is reliable, easy to navigate, and has noticeably improved our workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Email on desktop software or mobile app has not been working for over a week! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

KH

Kate H.

Bookkeeper

> "It is quite simple and convenient, and also easy to learn."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

AF

Alex F.

Attorney

> "Overall, the program is very slow and takes time to perform most tasks. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

SO

Susan O.

Office Manager

> "I’d definitely recommend it to other law firms looking to streamline their operations."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AM

Andrew M.

Controller

> "I am desperate for a journal entry identifier. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3526659)

SO

Susan O.

Office Manager

> "It’s organized, intuitive, and easy for our whole team to use."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

JA

Jennifer A.

Attorney - Solo

> "However, the program is a bit slow and clunky (I have a new laptop, so it's not the specs of the laptop). "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2869931)

AJ

Amy J.

Forensic Psychologist

> "Aside from customer service and calendaring issues, it has been amazing."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6613826)

AF

Alex F.

Attorney

> "They ruined a good practice management program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

Ulrich N.

Doctor

> "I manage my files efficiently, organize my documents and track my time."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6022986)

KG

Katherine G.

Attorney

> "There is no ability to pop emails out in a separate window. When we have had an issue in the past, Zola has been fast to respond..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2842072)

AF

Alex F.

Attorney

> "Have lots of features and functions, such as bi-directional email integration, trust accounting, CRM, billing, time tracking, etc."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

Michael G.

Managing Partner

> "We are spending less time to get bills out, and they are going out faster."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2841662)

[View Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

LP

Leslie P.

Legal Clerk

> "The platform made case management and collaboration much more efficient, helping me stay organized and on top of tasks. While there were minor..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118256)

PH

Pam H.

Paralegal

> "Templates don’t always pull information from other tabs, which creates gaps in the final document. Because of this, I have to insert certain..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509)

JM

Josef M.

Settlement Coordinator

> "It is a strong case management system that helps streamline the lifecycle of personal injury cases from intake through settlement."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

CG

Carla G.

Case Manager

> "Duplication with downloads and the storage size create impediments to sending demands with supporting documents."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130635)

ES

Emily S.

Claims specialist

> "The platform offers great value for money, strong security features, and reliable tools for tracking tasks and deadlines."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039745)

SB

Syretha B.

Firm Administrator

> "Additionally, the search tool doesn't always work effectively. When searching for client names they don't always display."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7086118)

GB

Gian B.

Case Manager

> "The system is intuitive, and I appreciate the time-saving features like automated updates and reminders."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

NR

Nadia R.

Legal Assistant

> "At times, certain features felt somewhat rigid, especially when trying to adapt the platform to unique case needs."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106)

PC

Pablo C.

Case Manager

> "It supports day-to-day operations effectively, from case tracking to communication."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096)

PH

Pam H.

Paralegal

> "Having to place them there can be confusing, especially when the information logically belongs in another part of the file."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509)

NR

Nadia R.

Legal Assistant

> "The system helped streamline daily workflows and improved communication within the team."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106)

RB

Rodney B.

Senior Intake Coordinator

> "I sometimes need to update or amend a note or make a correction and the system as it stands now doesn't allow me to do that."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813485)

GB

Gian B.

Case Manager

> "It truly streamlines my workflow, making managing multiple cases feel much more organized."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

SM

SILVIA M.

Case Manager

> "Can't HIGHLIGHT important tasks/notes or can't change the COLOR for important items/notes."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813962)

ES

Emily S.

Claims specialist

> "It also helps attorneys stay on top of their caseloads while ensuring nothing falls through the cracks, making workflow much smoother and more..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039745)

JD

Jamilex D.

Litigation Paralegal

> "I don't like the pre-selected categories and that you can't make your own or customize them."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7030096)

PH

Pam H.

Paralegal

> "We have not had any issues with security everything seems to be secure, I like the fact that if I or someone else put in a note that we all know..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509)

RB

Rodney B.

Senior Intake Coordinator

> "Inability to go back and edit notes unless they're tasks."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813485)

JM

Josef M.

Settlement Coordinator

> "It reduces time spent searching for documents and helps keep the entire team aligned."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

NB

Nate B.

Managing Attorney

> "Needs a far better NEGOTIATIONS tab/section, the settlement worksheet is not intuitive and should be able to be run without creating accounting..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966515)

LP

Leslie P.

Legal Clerk

> "The interface was intuitive, and it really helped me stay organized and on top of tasks, especially during busy days."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118256)

FM

Frank M.

Legal Assistant

> "Our firm would simply not work as efficiently without CasePeer."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128645)

JM

Josef M.

Settlement Coordinator

> "It keeps all records, bills, and correspondence organized in a way that is easy to navigate and access quickly."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

MC

Mandy C.

Litigation Paralegal

> "Lack of customization for key things like case types, always assuming the client is the plaintiff (and never the defendant, confusion for..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4802707)

PC

Pablo C.

Case Manager

> "It’s easy to upload, organize, and retrieve documents, which helps keep cases structured and accessible."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096)

SS

Sara S.

Legal Assistant

> "What I like the least about CASEpeer is that it does glitch often and the calendar feature is not very seamless, it takes a while to enter..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014235)

AZ

Abril Z.

Lien Negotiator

> "I also love that there's a Settlement tab which puts all the financials into one place and makes it easy to view."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7142433)

GC

Gloria C.

Case Manager

> "Texting option for clients is great, but the notifications and non-automatic notes into the case is not existing therefore defeats the..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966345)

RW

Ryan W.

Paralegal

> "The email integration is a great tool and saves so much time and keeps from things from getting mixed up."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7139353)

TF

Tonya F.

Case Manager

> "Calendaring was not the best."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039756)

JM

Josef M.

Settlement Coordinator

> "CasePeer’s document management is one of its strongest features."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

FK

Feras K.

Litigation Assistant

> "It takes quite some time for it to load along with the medpay features under settlement, it can get confusing."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014189)

GB

Gian B.

Case Manager

> "It's incredibly easy to track case progress, communicate with clients, and manage documents."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

NB

Nate B.

Managing Attorney

> "Also, on a small peeve is that under UM insurance the adjuster has to be categorized as "bodily injury" instead of just UM adjuster."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966515)

SR

Stephanie R.

case manager

> "My experience was 8AM Case peer has been absolutely the best and I enjoyed using it and making sure all files were good."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7146637)

LC

Leslie C.

Attorney

> "Text messages on each case that I am on are a little bit excessive."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014152)

PC

Pablo C.

Case Manager

> "The features are robust and clearly designed with legal workflows in mind."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096)

ER

Elizabeth R.

case manager

> "of the time I cant leave direct notes when i click on "Reply" ."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4970986)

YD

Yolanda D.

Litigation Paralegal

> "Client communications are well integrated, making collaboration seamless."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128556)

RM

Ramin M.

Laywer

> "Lack of ability to customize some of the settings particularly with saving photos and lack of ability to save video."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4171557)

TF

Tonya F.

Case Manager

> "It does everything I need it to do (Plaintiff Work) and like any software in the legal field when it is used to its capacity it is a great tool."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039756)

TM

Tyler M.

Paralegal

> "There are some issues with updating information at times."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4800849)

SB

Syretha B.

Firm Administrator

> "This is truly a useful case management tool that greatly supports operational efficiency."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7086118)

LV

Liv V.

Legal Assistant

> "I don't like that I can't edit my notes because I'm not an admin."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4800926)

TF

Tracy F.

Paralegal

> "The learning curve is short because there are so many videos and articles to help you."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118561)

CK

Chelsea K.

Intake Specialist

> "There are some unnecessary components to what I do that I have to sift through or ignore."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6185357)

GB

Gian B.

Case Manager

> "It's made managing my caseload so much easier and more efficient."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

ME

Melissa E.

Owner / Managing Attorney

> "It isn't as user friendly from a mobile device or tablet. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4801239)

KN

Ken N.

settlement negotiator

> "It is very helpful in navigating case information when handling personal injury cases. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6824863)

AB

Arman B.

Case Manager

> "Needs an update on the Management | Mail Review Center as it does not allow me to clear the notifications."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526139)

YD

Yolanda D.

Litigation Paralegal

> "Overall, the software is intuitive, easy to learn, cost‑effective, and an excellent tool for maintaining efficiency and organization."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128556)

KF

Kayleigh F.

Legal Assistant

> "It is sometimes hard to read through the notes."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4803186)

NR

Nadia R.

Legal Assistant

> "am CasePeer is pretty easy to use and works really well for personal injury law firms."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106)

MI

Megan I.

attorney

> "The documents are not as easy to categorize/ organize. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966359)

NG

Nancy G.

Record Coordinator

> "Logging in is secure and very seldom have issues."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7131498)

BM

Brian M.

CEO

> "It is not live refresh, does not have many bells and whistles, lacks in innovation and technology (not modern)"

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4171552)

TH

Tammy H.

Paralegal

> "Featurewise, client texting has been a significant game changer for us along with the task management system. But what I like most is their..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4800950)

AO

Anna O.

Attorney

> "litigation folder is really sub-par."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966477)

MC

Mandy C.

Litigation Paralegal

> "Notes feature, document tagging, document folders, speed - can switch between tabs/look at documents/upload/download easily and quickly, easily..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4802707)

KJ

Kim J.

Paralegal

> "It lags, dates get double booked often because there is not a "live update" when things are added."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526441)

BR

Bill R.

Owner

> "Adding clients, signing them up, and tracking records and bills, which is the most critical part of a PI practice has been honed with this..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4996757)

KC

Karin C.

Paralegal/Case Manager

> "Hard to see information you saved to the file via email. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196)

JD

Jamilex D.

Litigation Paralegal

> "It's easy to use when managing complex cases with multiple medical providers."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7030096)

KC

Karin C.

Paralegal/Case Manager

> "Understandable because you are on the web but inconvenient."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196)

ME

Melissa E.

Owner / Managing Attorney

> "Our client communication increased and client satisfaction increased with the ability to text or email directly from Casepeer in a way that kept..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4801239)

KC

Karin C.

Paralegal/Case Manager

> "The notes are very messy and not easy to read."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196)

LK

Lawrence K.

Partner

> "My staff has been able to catch on quickly, and share what they learn."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813657)

KG

Kevin G.

Attorney

> "I have the most difficulty with the costs and fee tracking areas of the software."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___2791003)

[View Reviews](https://www.capterra.com/p/156217/CASEpeer/reviews/)

## User interface

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)

4.45 (155)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)

4.79 (216)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

CARET Legal

Top features

31/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/144573/CARET-Legal/#features)

8am CasePeer

27/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/156217/CASEpeer/#features)

### Recognition

CARET Legal is recognized as a top-rated tool in 1 Capterra Shortlist reports

8am CasePeer is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

CARET Legal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

8am CasePeer

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CARET Legal

-   By CARET
-   Located in United States
-   Founded in 1983

8am CasePeer

-   By 8am
-   Located in United States
-   Founded in

## Popular Comparisons

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (155)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

vs

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4.3

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4.5

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4.2

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[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (155)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

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[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (155)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

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[LEAP](https://www.capterra.com/p/147413/LEAP/)[4.26 (540)](https://www.capterra.com/p/147413/LEAP/reviews/)

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[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

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4.6

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[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (155)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

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Price

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4.3

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4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/133656-144573/Smokeball-vs-CARET-Legal)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

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Price

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4.6

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4.5

4.8

Ease of Use

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[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (155)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

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Features

4.2

4.5

Ease of Use

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[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

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4.6

Features

4.3

4.8

Ease of Use

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