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Litify is the #1 solution for larger law firms and in-house teams (10+ employees) with high-volume casework and a high-performance mindset.
CARET Legal is designed for the evolving needs of mid-sized law firms and offers subscription packages to handle a variety of practice management needs.
The program is very user friendly and self explanatory, it would be very easy to learn on your own but you have the support of the company to help you through every step of the way.
The fact that they tied themselves to Salesforce caused many headaches that involved an unacceptable answer of "Sorry we cannot do anything about it, because of Salesforce.
The Docrio features are outstanding and improve our Case Managers UX.
Litify forces you to pay for its document management system called Docrio. This program has a lot of issues, very slow and causes systems to crash requiring a restart.
The robust dashboards are amazing at saving you time when running a busy law practice. I can get a snapshot of everything I need to know across the entire firm in an easy-to-digest form.
We integrated litify with our Salesforce and it has ruined Salesforce.
The amount of tasks and processes we were able to automate because of the platform has saved our team a great amount of time and money.
Many times, we would have to open tab after tab to get an answer. There were errors that would consistently (multiple times a week) happen that would DELETE information.
Excellent company with great customer service. They are growing quickly and are on the leading edge of legal technology.
Since the company is unable to correct the problem, I must move on to the different product.
I also love the support Zola provides with real humans who are knowledgable about the product. Their follow up is outstanding.
There is very little that we dislike about Zola Suite. Anything that we have concerns about, they try to address and show us a proper way to manage.
Document management and automation are both outstanding in Zola. The user interface is outstanding.
In short, the software has damaged my practice because it cannot be trusted and because it is not the product we were sold.
Additionally, whenever I've needed advice or had issues, the quick and helpful customer care staff has been a great help.
Zola does integrate with Law Pay which has that feature, but the process gets clunky.
Jeff: Hi, my name is Jeff, I'm a partner at a small boutique firm. I give Zola Suite a five out of five. Prior to having Zola, we had a smattering of different programs that we were using. Nothing was in one place, we were using Microsoft Outlook, we were using an electronic document management software, but nothing was all in the same place. In addition to reviewing and using Zola Suite, we looked at Cleo and a couple of other similar practice management software and we ended up with Zola Suite. One of the principle reasons that we went with Zola Suite was the integration of the email platform into the general, I guess, the home screen. Or for each of the matters that you can have you can integrate the emails and you can save them to the files and you can have a full and complete review of each case that you're handling with all the different tabs that you can have. But principally, the reason we went with, was the ability to save emails into a matter. Zola Suite came to our office, met with us, met with all of our staff here. We had probably a half day tutorial. They also stayed here, communicated with each partner and associate attorney individually to make sure that they were comfortable with the whole process. Of course, like anything, you need your employees to buy in, and with Zola Suite, it was difficult to get people to actually buy in and follow your day to day requirements that you have. But once they did buy in, they realized how helpful that Zola Suite was to monitor cases as they go along. Zola Suite has been a great resource for our company. I would recommend that anyone that's interested in having a fully integrated legal management case, I guess, software available that they would Zola Suite. I would say that what I found to be very helpful is that Zola Suite's customer service... If you have a problem, they get back to you. And if you want a feature, they will work on it and they will eventually implement it for you. So we found that working with customer service has been a wonderful highlight of Zola Suite.
Litify
CARET Legal
Top FeaturesLitify
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