# Compare CARET Legal vs Litify 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CARET Legal and Litify based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144573-160393/Zola-Suite-vs-Litify

---

# CARET Legal vs Litify Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CARET LegalLitify2/4 selected

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.4 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

[Litify](https://www.capterra.com/p/160393/Litify/)[4.4 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

[## CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.4 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [154 reviews](#user-reviews)

Positive

133

Neutral

9

Negative

12

[## Litify](https://www.capterra.com/p/160393/Litify/)[4.4 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

Starting Price

$150.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

RM

RR

Based on [138 reviews](#user-reviews)

Positive

116

Neutral

13

Negative

9

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,984 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

Client Management

4.1

Document Management

4.0

Billing & Invoicing

4.0

Case Notes

4.4

Task Management

4.0

79%Fit

High performer

Feature ratings

Client Management

4.6

Document Management

4.2

Billing & Invoicing

3.9

Case Notes

4.3

Task Management

4.1

User satisfaction

User satisfaction

4.4

User reviews[154](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.4

User reviews[138](https://www.capterra.com/p/160393/Litify/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$150Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

CARET Legal is designed for the evolving needs of small and mid-sized law firms and offers subscription packages to handle a variety of practice management needs.

Best for

Litify is a cloud-based legal practice management solution designed for larger law firms and in-house teams (10+ employees) with high-volume casework and a high-performance mindset.

## User reviews

Pros & cons

KR

Kayla R.

Office Manager and Paralegal

> "The platform keeps everything organized in one intuitive place, saves time through helpful automation, and makes billing simple."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

Todd E.

Managing Partner

> "It is disappointing that a company serving the legal industry demonstrates such a lack of transparency and disregard for written..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

SO

Susan O.

Office Manager

> "The software feels built with law firms in mind — practical features, logical layouts, and great support when we need it."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

DD

Donna D.

Managing Partner

> "I do not like that it does not have the auto correction features that will automatically correct to capitalize the first letter of the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7071623)

VB

Vanessa B.

Office Manager

> "We can easily keep all of our matters in one place and can access them from any device which is very helpful."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

JY

Jacob Y.

Shareholder

> "Occasional bugs after updates. When CARET pushes out new features, things occasionally break or slow down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

NM

Natalya M.

Chief Operating Officer

> "They always seem to be adding innovative new updates and features - although sometimes they don't have the best onboarding or have to..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

SB

Syretha B.

Firm Administrator

> "There are times when we experience random glitching, super-slow periods and downtime."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7039351)

BS

BRITTON S.

Firm Administrator

> "We have many remote employees and knowing they can access in the office or on the road makes it very convenient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

VB

Vanessa B.

Office Manager

> "Sometimes it freezes up but not often. When this happens, I can either contact support or just close out and wait for a few minutes and..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

BS

BRITTON S.

Firm Administrator

> "I like that it is a web-based system that lets you access it wherever you are. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

EG

Erin G.

Paralegal

> "Sometimes Caret glitches or is down and it is very incontinent."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7054124)

JY

Jacob Y.

Shareholder

> "Their financial reporting is better than what I’ve seen with lighter practice management tools."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

NM

Natalya M.

Chief Operating Officer

> "They have an outsourced technical support team with which I've constantly encountered communication issues with."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

KH

Kate H.

Bookkeeper

> "It is convenient both for accounting and for managing clients' legal cases."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

PW

PHILLIP W.

Attorney

> "The software is buggy and the company couldn't care less about improving the product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

SO

Susan O.

Office Manager

> "Our Customer Success Manager has also been great — whenever we’ve had questions or issues, they’ve been quick to respond and resolve any..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

DF

Daymaris F.

COO

> "Customer service is really bad, they don't have people with accounting knowledge in customer support that can help with all the issues..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6678684)

SO

Susan O.

Office Manager

> "Caret Legal saves us time and helps the office run smoothly."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

CM

C M.

Owner

> "Turns out, they eliminated the plan I was on and doubled my annual charge! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7060256)

BR

Brooke R.

Personal Injury Paralegal

> "if you are used to using a computer, it is all very user friendly and didn't require a ton of videos to get the use of it down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7070626)

JY

Jacob Y.

Shareholder

> "Compared to other platforms, the UI isn’t the most intuitive."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

KR

Kayla R.

Office Manager and Paralegal

> "It’s efficient, reliable, and genuinely improves my day-to-day workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

PW

PHILLIP W.

Attorney

> "The billing (Accounting) program is almost worthless."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

JY

Jacob Y.

Shareholder

> "I’d recommend it for mid-size firms that want automation and advanced reporting."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

PW

PHILLIP W.

Attorney

> "Would NOT recommend using CARET, especially the accounting program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

SO

Susan O.

Office Manager

> "The platform is reliable, easy to navigate, and has noticeably improved our workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

LR

Lee R.

Attorney

> "Difficult to track and save emails which caused me to seek out a different product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6241464)

JS

Jesus S.

IT Admin and Administration

> "It’s reliable, easy to use, and meets our needs effectively, helping us stay organized and efficient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7059365)

Todd E.

Managing Partner

> "Lots of employee turnover. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

JH

Jennifer H.

Paralegal

> "We have no complaints and are always able to obtain help if we need it in a timely manner."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7048007)

Todd E.

Managing Partner

> "Poor management. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

NM

Natalya M.

Chief Operating Officer

> "Our account manager is also amazing, and has been an advocate for us whenever we have encountered any issues."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

AF

Alex F.

Attorney

> "Customer service is useless and sends generic messages asking to perform various steps - none of which work."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

AF

Alex F.

Attorney

> "Have lots of features and functions, such as bi-directional email integration, trust accounting, CRM, billing, time tracking, etc."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

JB

Jim B.

Attorney

> "I won't get in to the shortcomings of the software in too detail, but suffice it to say, the interface is very slow, the use of the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4409309)

SO

Susan O.

Office Manager

> "I’d definitely recommend it to other law firms looking to streamline their operations."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Email on desktop software or mobile app has not been working for over a week! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

SO

Susan O.

Office Manager

> "It’s organized, intuitive, and easy for our whole team to use."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Overall, the program is very slow and takes time to perform most tasks. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

VB

Vanessa B.

Office Manager

> "I have been using Care for 6 years and I have found it to work very well for our firm."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

MW

Michael W.

Chief Legal Officer

> "Caret purchased Zola and the transition has not been optimal."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4881830)

AY

Alisha Y.

Solicitor

> "We use the mobile function instead of desktop frequently as the layout is great."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6651798)

SC

Susan C.

Attorney

> "I use this only for billing, but two things could be improved: 1) there should be a field for phone number and email address along with..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3034788)

KH

Kate H.

Bookkeeper

> "It is quite simple and convenient, and also easy to learn."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

VR

Verified Reviewer

Attorney/Owner

> "The system says that the client paid, but to actually put the money in your operating account, you again have to HAND WRITE (form the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

AJ

Amy J.

Forensic Psychologist

> "Aside from customer service and calendaring issues, it has been amazing."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6613826)

AF

Alex F.

Attorney

> "They ruined a good practice management program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

Ulrich N.

Doctor

> "I manage my files efficiently, organize my documents and track my time."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6022986)

CW

Conner W.

Operations Manager

> "You can't customize the CRM/sales process stages or really anything about the CRM for that matter, so you have to brute force your own..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2871997)

CH

Charlie H.

Managing Partner

> "We also love the integration between Zola Suite and Outlook for calendar management, Zoom for coordinating Zoom meetings with our..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3539372)

VR

Verified Reviewer

Attorney/Owner

> "So many features that I took for granted in other programs as "standard" are just not functionalities in Zola. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

AD

Austin D.

Owner and Founding Attorney

> "The best features of ZolaSuite for my firm is it's integration with Google Business for email, the fact that it has full-accounting..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3525176)

AM

Andrew M.

Controller

> "I am desperate for a journal entry identifier. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3526659)

Joseph M.

Associate

> "The way I run my law firm has been completely revolutionized by this all-encompassing software."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

KG

Katherine G.

Attorney

> "There is no ability to pop emails out in a separate window. When we have had an issue in the past, Zola has been fast to respond and..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2842072)

Joseph M.

Associate

> "Any legal professional looking to improve efficiency and optimize their process should definitely consider using it."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

JA

Jennifer A.

Attorney - Solo

> "However, the program is a bit slow and clunky (I have a new laptop, so it's not the specs of the laptop). "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2869931)

Joseph M.

Associate

> "Additionally, whenever I've needed advice or had issues, the quick and helpful customer care staff has been a great help."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

Michael G.

Managing Partner

> "We are spending less time to get bills out, and they are going out faster."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2841662)

[View Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

RM

Renee M.

Paralegal

> "I love how you can do everything from emails, document sharing, calendaring, expenses, etc. from within this..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060699)

RM

Rafael M.

CMA

> "There a few, minimal occasions, where files tend to take more than expected to upload. When handling great batches..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066395)

RR

Rinu R.

Technical support engineer

> "Case Management is really helpful in Litify as it helps manage cases from intake to closure, including tracking..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6830360)

SB

Sarah B.

Legal Assistant

> "I do not like having to generate each document separately, I wish that we were able to click on more than document..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063508)

KH

Kim H.

Human Resources Director

> "I love how It combines the all the case management things now I can track case and automate the document and its..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6764934)

MC

Miriam C.

Paralegal

> "Don't love it- While it offers a wide range of features, I think the information gets lost and I like to have my..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7061462)

ML

Marie L.

Negotiator

> "Pros, I love the search column, I like the litify note tab I can create a note and chatter from that particular..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063789)

BM

Brenda M.

CMA

> "I do not like that sometimes the sign in screen will not log in unless you go through a certain URL."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060908)

MB

Michelle B.

COO

> "The chat feature and task management enables teams to collaborate and always have the same information at their..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060712)

JS

Juan S.

IT Manager

> "The licensing model is not useful for migration law firms; the UI is neither intuitive nor friendly."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060783)

MP

Michelle P.

Salesforce Developer

> "The automation features help reduce a lot of manual work, and case management feels solid for day-to-day..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060723)

RV

Romario V.

Intake specialist

> "Sometimes get frozen. When i trying to send text message take much mins to complete the process."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7062872)

NC

Nischay C.

LG Trainer and Sales specialist

> "Litify helps firms streamline routine tasks and workflows, such as document generation and task tracking."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7001312)

KE

Kat E.

Resource Specialist

> "The speed of the website seems as though everything is on a set of servers that are running out of space."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064630)

RR

Riley R.

Legal Project Analyst

> "Reporting and dashboards are especially strong, giving firms clear insight into performance and case progress."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

SM

Susan M.

Law Clerk

> "The search option in the log notes does not function easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060679)

MV

Mona V.

Paralegal

> "File sharing and document management are easily accessible when working with a big team on the same assignment."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063650)

NS

Nichole S.

Controller

> "It should stop syncing as soon as I unmark it from the outlook docrio add-in."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063715)

TR

Tamaika R.

Paralegal

> "Uploading Documents- I like the way we can just grab and drop the documents into Litify."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063745)

ND

Nick D.

Case Manager

> "Also, sometimes the sheer number of folders can be counterproductive."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066451)

RM

Renee M.

Paralegal

> "I really utilize the tasks tabs and reminders heavily to keep track of outstanding tasks."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060699)

VH

Vickie H.

Paralegal

> "Document management and sharing feel clunky at times."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060682)

JC

Julie C.

Paralegal

> "It is not complicated to use and has been very helpful with allowing me to create and update files in a manner..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060670)

RR

Riley R.

Legal Project Analyst

> "Sometimes the platform lags and doesn't not perform well."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

NC

Nikki C.

Paralegal

> "Litify’s intuitive interface and seamless integration with Salesforce made case management efficient and easy to..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063922)

OA

Orlando A.

Specialist in records processing

> "I would say, a little slow when loading or uploading documents."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060674)

SH

Sabrina H.

Paralegal

> "I like the endless customizable dashboard and profile options, making day to day work easy."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063585)

JS

Joanne S.

Office Manager

> "Unfortunately, we still receive emails addressed to \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066444)

RR

Riley R.

Legal Project Analyst

> "Customer support and onboarding resources are generally helpful, and the platform continues to improve with..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

JS

Justin S.

Director of Product

> "Heavy lift, costs, not intuitive, not fully integrated as accounting platform does not work well at all with..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6304685)

KH

Kim H.

Human Resources Director

> "Overall experience has been good it works fine for me it is cloud based for I can access it from anywhere and it..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6764934)

SG

Sydney G.

Paralegal

> "Litify's response time is slow."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060748)

KW

Kirsten W.

Paralegal

> "I like that downloading files and sharing them with others internally and externally because it is convenient."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063857)

NS

Nichole S.

Controller

> "In addition, the prices of licenses is painfully high!"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063715)

KJ

Kaitlyn J.

Settlement Coordinator

> "It is nice to be able to work on one screen and not have to click multiple tabs."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

SH

Steve H.

Hearing Representative

> "Too slow, not user friendly, simple things take far too many steps."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060671)

LR

Lidia R.

Paralegal

> "I like the way the open cases list as they can be categorized by case stage."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7067640)

KJ

Kaitlyn J.

Settlement Coordinator

> "I liked least that the reporting is not accurate."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

JC

Julie C.

Paralegal

> "I like the storage capacity and the compatibility with NetDocs. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060670)

KL

Kim L.

Legal Administrator

> "I think the product is too cumbersome. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066425)

RV

Romario V.

Intake specialist

> "Nice, it could be better if we would have the possibility to fix it to get it faster to complete the process..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7062872)

KL

Kim L.

Legal Administrator

> "It slows me down."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066425)

PD

Parris D.

Litigation Paralegal

> "I think overall it's a really good system and I like how you can log everything including expenses, etc."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060708)

KE

Kat E.

Resource Specialist

> "Things are definitely slower than when I started a couple years ago."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064630)

KT

Kelli T.

Paralegal

> "Litify has made our case management job much easier in a day to day basis."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063578)

SF

Susan F.

Paralegal

> "Intake section was also too complicated and slowed our process up making the calls far longer then they needed to..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

LJ

Luis J.

Accountant

> "Very easy to run and create reports to know the status of each area/department and make decisions."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063570)

BE

Braya E.

Disbursement coordinator

> "I dont like the fact that you have to use the clients name or account number."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6845990)

MV

Mona V.

Paralegal

> "Litify has been an excellent tool for case management and easy client control."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063650)

JS

Justin S.

Director of Product

> "They're VC-backed, driven by getting more sales, not delivering an optimal customer experience."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6304685)

MB

Michelle B.

COO

> "We are very much looking forward to 2026 and the new customizations that will make us even more efficient."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060712)

KJ

Kaitlyn J.

Settlement Coordinator

> "There is no easy way to fix it."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

MS

Mileen S.

Litify Development and Administration

> "With docrio you can manage the documents easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063688)

SS

Stephen S.

Attorney

> "Frustrating. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060736)

JM

Juan M.

Legal Assistant

> "Easy to use most of the time when just completing tasks and it makes coordination and collaboration simpler"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060669)

NR

Nancy R.

Litify-Salesforce Administrator

> "Its incompatibility with Salesforce Service Cloud poses challenges for seamless integration with a phone system."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6067540)

PD

Parris D.

Litigation Paralegal

> "I really love that it is both a case management system and document management."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060708)

AS

Adam S.

Manager of Technical Operations

> "Every time you refresh the webpage the user has to sort the files again and again which can be time consuming."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___4907110)

RM

Raquel M.

Operations manager

> "It is very user friendly, easily customizable, and new features coming out constantly that are very helpful."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060656)

EL

Emily L.

Paralegal

> "I was actually part of the trial of it, and I found that the developers knew absolutely nothing about civil..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6753871)

HD

Haley D.

Receptionist

> "I have a very positive overall experience using Litify to complete my every day tasks while at work."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064919)

PM

Peter M.

Chief Technical Officer

> "That would be mostly because of our old system being antiquated and this system having more bells in whistles."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6079337)

SH

Sabrina H.

Paralegal

> "The integration of all products and reporting is very thorough."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063585)

SF

Susan F.

Paralegal

> "All they want to do now is push us to purchase LSAP to fix issues that we didn't create. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

LR

Lidia R.

Paralegal

> "Overall I think its a fairly manageable system that helps cases flow."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7067640)

JW

Justin W.

Salesforce Administrator

> "Instances of bugs in the platform met with "We know this is an issue, but it's not a priority to fix right now""

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6078816)

VR

Verified Reviewer

Director

> "The ai integrations were really awesome to see and I was able to get so many answers very fast"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7022566)

WB

Walt B.

Director of TechOps

> "For many firms, this is not the norm and can slow adoption of Litify."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___4856051)

MC

Miriam C.

Paralegal

> "I like that we are able to communicate with our clients easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7061462)

SF

Susan F.

Paralegal

> "So far, that has not been accomplished. When support fixes one issue, it "breaks" something else. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

RV

Robin V.

Records Retrieval Coordinator

> "Great platform for our office and departments."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063576)

AL

Anthony L.

CEO

> "Document management is garbage."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___5038771)

[View Reviews](https://www.capterra.com/p/160393/Litify/reviews/)

## User interface

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)

4.45 (154)

[Litify](https://www.capterra.com/p/160393/Litify/)

4.38 (138)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

CARET Legal

Top features

31/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/144573/CARET-Legal/#features)

Litify

28/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/160393/Litify/#features)

### Recognition

No recognitions have been awarded to CARET Legal

No recognitions have been awarded to Litify

### Deployment & support

CARET Legal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Litify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CARET Legal

-   By CARET
-   Located in United States
-   Founded in 1983

Litify

-   By Litify
-   Located in United States
-   Founded in 2016

## Popular Comparisons

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

vs

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$49/month

4.3

Features

4.5

4.5

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4.3

Features

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4.2

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4.2

[View full comparison](https://www.capterra.com/compare/147413-160393/LEAP-vs-Litify)

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4.4

4.5

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[Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

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4.2

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4.6

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[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

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4.1

4.5

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[View full comparison](https://www.capterra.com/compare/144573-147413/CARET-Legal-vs-LEAP)

[Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

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$150/month

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$109/month

4.3

Features

4.2

4.2

Ease of Use

4.3

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[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

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Price

$49/month

4.3

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/133656-144573/Smokeball-vs-CARET-Legal)

[Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

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$150/month

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$49/month

4.3

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4.5

4.2

Ease of Use

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Price

$99/month

4.3

Features

4.2

4.5

Ease of Use

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4.3

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4.4

4.5

Ease of Use

4.5

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[Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

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$79/month

4.3

Features

4.6

4.2

Ease of Use

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