# Compare SAP SuccessFactors HCM vs ADP Workforce Now 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SAP SuccessFactors HCM and ADP Workforce Now based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144575-155895/SuccessFactors-Perform-and-Reward-vs-WorkforceNow --- # SAP SuccessFactors HCM vs ADP Workforce Now Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SAP SuccessFactors HCMADP Workforce Now2/4 selected [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.0 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) [## SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.0 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/) Starting Price $6.30/month Value-for-Money 3.7 Functionality 4 Ease of Use 3.8 Customer Service 3.8 Reviews Sentiment Based on [290 reviews](#user-reviews) Positive 223 Neutral 51 Negative 16 [## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [7,198 reviews](#user-reviews) Positive 6,338 Neutral 659 Negative 201 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### HiBob 4.6 (177) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### monday.com 4.6 (6,029) * * * Starting Price $9.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Paycom 4.4 (1,270) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * Highest Rated ### Patriot Software 4.8 (3,935) * * * Starting Price $17.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,378 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings Payroll Management 4.6 Direct Deposit 4.0 Tax Compliance 4.5 W-2 Preparation 4.3 Tax Calculation \-- 77%Fit Missing features Feature ratings Payroll Management 4.6 Direct Deposit 4.8 Tax Compliance 4.6 W-2 Preparation 4.7 Tax Calculation NA User satisfaction User satisfaction 4.0 User reviews[290](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/) Ease of use 3.8 Functionality 4.0 Value for money 3.7 Customer support 3.8 User satisfaction 4.4 User reviews[7,198](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.2 Price starts from Price starts from $6.30Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for SAP SuccessFactors HCM is used by HR departments, talent management professionals, payroll administrators, workforce planners, and organizations focused on employee development. Best for ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more. ## User reviews Pros & cons GC Garnet C. Technician > "Worked efficiently for time tracking, project management updates, logistics chain management, submitting time off..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436) AT Audrey T. surgeon > "According to my workplace guide, I need to open a Qr code on people connexion and then use Success factors to scan the QR..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7006616) SK Sneha K. Program Manager > "SAP SuccessFactors is very useful for viewing all documents related to payroll, view complete employee information such..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6628265) GC Garnet C. Technician > "Was not optimally designed to track progress or accuracy of takt times on manufacturing projects." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436) ZH Zach H. Senior Systems Analyst > "SuccessFactors is extremely customizable, and it also has a ton of features (LMS, Employee management, Performance..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6542403) Teresa I. senior consultant > "The user experience can feel inconsistent as you move between different modules (like Learning vs. Performance)." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445) VR Verified Reviewer Content Creator > "I like that it is great value for money, I can manage employee performance and and it is easy to use the admin management" [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7080965) DM David M. Director of People and Culture > "You have to purchase the suite and not able to have the standalone product." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311) GC Garnet C. Technician > "Easy to navigate, a lot of control for the user which made taking care of important time tracking and updates to your..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436) VR Verified Reviewer Payroll Manager > "The cost is particularly exorbitant, making it a poor choice unless you intend to use it as a comprehensive ERP system to..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6049747) Teresa I. senior consultant > "Good for large enterprises that need a system to manage a complex workforce." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445) VR Verified Reviewer Executive Assistant > "not user friendly, not intuitive, and as previously mentioned I am constantly troubleshooting this software with my team..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3837872) VR Verified Reviewer Learning and Development Specialist > "My overall experience with SAP SuccessFactors has primarily been from the Learning Management Systems administration..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6853733) Kavindu Githsara K. System Specialist > "SAP SuccessFactors HXM Suite can be expensive, especially for smaller businesses with limited budgets." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119) KL Karen L. Director, BI > "I also like that it is integrated with Percipio, which we use for online learning." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6671141) LH Liz H. Executive Advisor > "Its not intuitive. " [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6194358) LS Luca S. Senior Expert > "SAP Success Factor provide a huge boost for human resource dapartment activities." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6576370) KP Kumar P. Software Engineer > "Also the reporting part of the product is a bit lagging behind its other competitors." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3763268) GA Gabe A. Operations Manager > "Suite is accessible on mobile platform increasing training adherence." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6545490) AM Alexander M. Talent Acquisition Manager > "We experience issues with integration with our ATS (Greenhouse)" [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3711495) Teresa I. senior consultant > "Easy to migrate from on premise SAP HCM to SuccessFactors." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445) Z ÖZen Ş. Maintenance Group Manager > "Sometimes I face with difficulties to use the system on mobile." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4473990) DM David M. Director of People and Culture > "Performance Management system is the best in the business." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311) VR Verified Reviewer Executive Assistant > "i've reached out to our system admin about this more than once and they can't seem to come up with a resolution." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3837872) VR Verified Reviewer HR team lead > "SAP SuccessFactors HXM Suite simplifies the process of hire till retire, helps easily onboard the candidates, manage..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4420415) Ravikumar K. Head IT > "Cost is the major factor as it impacts on the decision making process" [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4616826) PG Pratik G. Lead Analyst > "Also one good feature is that you can customise your own ui with just simple drag and drop of tiles and arrange them..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3578720) Luca A. Sr Curriculum developer > "Lack of flexible reporting." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3877539) VR Verified Reviewer Security Engineer > "The HXM suite covers all the features of payroll, HR, recruiting , training, onboarding within a company , Since it..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4603306) VR Verified Reviewer Quality Manager > "Integrating with 3rd party tools especially handling time off from Kronos had some issues." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3466552) NKM Nana Kwame M. Teaching Assistant > "Tools are available in the SAP SuccessFactors HXM Suite for managing succession planning, identifying, and developing..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4673773) BM Bill M. Physician Assistant > "It can be confusing at times to determine what step in the process of submission of reviews you are in. " [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3257897) GP Gary P. Inventory Team Leader > "What I like most about this software is being able to track and manage my employees training requirements for the quarter..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4452596) VR Verified Reviewer Quality Manager > "Integrating with 3rd party tools especially handling time off from Kronos had issues." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3466552) Kavindu Githsara K. System Specialist > "Overall, SAP SuccessFactors HXM Suite is a powerful software solution that can help businesses of all sizes manage and..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119) JS Jhon S. Developer > "I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3089128) DM David M. Director of People and Culture > "Never had another review system as good as this one." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311) Parul A. Senior consultant > "It is not easy to find admins." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4207927) AK Ashok K. Functional Analyst > "It helps to manage All Employee information safely." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4956035) VR Verified Reviewer SAP HCM Consultant > "This software has very highly configuration but it is not customizable." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2861511) Z ÖZen Ş. Maintenance Group Manager > "I can find multiple critical information on the same platform as team management, personal development, tasks to be..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4473990) VR Verified Reviewer Software Consultant > "My only gripe is that the user interface is clunky with multiple menus that can be hard to navigate to get to the right..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2272495) PG Pratik G. Lead Analyst > "Very clean and simple UI which makes it easy to use, goal setting is very easy, good feature of requesting and giving..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3578720) VR Verified Reviewer Engineering Supervisor > "User interface is very old fashioned and navigation within program to find correct functions and features are really hard." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2281466) KL Karen L. Director, BI > "As a Leader, it is very intuitive and easy to use." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6671141) CS Chirag S. CITO > "Support and billing from their side needs to improve. When exiting SuccessFactors, we weren't treated well." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2790574) SG Saksham G. Marketing Intern > "SAP SuccessFactors brings together many different elements of learning into a single place, and that really assists the..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3611078) NH Niall H. Head of Information Systems > "SAP Support, so far, is extremely poor." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3251246) AO Anthony O. Talent Acquisition Recruiter > "I liked it has many categories to choose and measure employees" [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6295929) SV Sofia V. People & Culture Manager > "The interaction between customer and provider is not agile at all." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214) Kavindu Githsara K. System Specialist > "Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119) TG Taline G. Sr. Learning Technology Analyst > "The system is a bit clunky and not such a streamlined user experience." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2806229) KP Kumar P. Software Engineer > "I liked the various types of integration that the product provides, integration with its own tool and various other..." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3763268) VR Verified Reviewer Head of Recruitment > "Additional modules are basic to poor in quality." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2807652) PaR Przemysław R. Lead IT Administrator > "Implementation, many features, for big teams." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6226642) VR Verified Reviewer Maintenance Planner > "I find the user interface of SuccessFactors quite confusing." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2268870) NB Naveesh B. Electrical Engineer > "Also easy to keep track of compensation and your profile" [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6035309) SV Sofia V. People & Culture Manager > "It is not good at all. If I was the one making the de decision I wouldn't buy it." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214) KH Kayla H. HR > "It is customizable and has a lot of features to automate HR processes." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4011295) CS Chirag S. CITO > "We had a poor experience with SuccessFactors." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2790574) AG Ankush G. HRBP > "This will also help employee also to see the feedback given my his reporting manager on a regular basis." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4373666) VR Verified Reviewer Head of Recruitment > "Talent module not worth it at all." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2807652) KH Kayla H. HR > "I have been using SAP SuccessFactors for compensation management and it meets my expectations." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4011295) SV Sofia V. People & Culture Manager > "It is not user friendly." [See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214) [View Reviews](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/) HD Haley D. Accounting Admin > "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573) DY Diana Y. Former HR Specialist. No longer with Summit. > "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697) SQ Samantha Q. HR Manager > "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) DH Denise H. Paralegal > "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622) AS Amy S. Intake Coordinator > "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351) Hallye N. Operations Manager > "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383) Heather C. Flight Ops Coordinator > "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475) DE Dave E. Maintenance Tech > "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292) NK Navpreet K. Team Leader > "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557) RG Ruby G. Patient Advocate > "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564) Sera A. Realtor > "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116) MW Melinda W. Owner > "Tasks like reporting or navigating between features can take extra time to learn, and customer support can sometimes be slow or inconsistent, which adds to the frustration." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) Osvaldo C. Sales Manager > "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151) Yatra P. Omni Associate > "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834) SB Sydney B. AGM > "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times,..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905) SQ Samantha Q. HR Manager > "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) VR Verified Reviewer HR Assisttant > "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085) NdM N'dea M. Human Resources Technician > "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341) KR Kari R. HR and Administration Manager > "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963) RR Rebecca R. Production Office Manager > "Now is that some features can feel a bit complex or not as intuitive as they could be, especially when navigating more detailed reports or advanced settings." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7139290) NK Navpreet K. Team Leader > "ADP works well for handling payroll, tracking hours, and managing employee info." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557) LI Lucas I. Affiliate Manager > "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368) VR Verified Reviewer Accountant > "All the information is on one page You can get a whole picture of all data, payroll information / benefits all in one glance" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388) Sandrine L. Team Leader > "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659) Dana P. Staffing Coordinator > "It was amazing to track hours, view PTO banks, as well as clock in and our directly on the app." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7138446) Victoria H. HR Director > "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975) ML Martin L. sdr > "The mobile app is surprisingly reliable for checking my remaining PTO or clocking in/out without needing a desktop" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168) JG Jesus G. Case Worker > "It can be slow at times, I had some issues with it not loading right away, and missing a clock in due to that." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7143180) VR Verified Reviewer Commercial Advisor > "Reliable and simple way to manage and view payroll for both companies and employees, accessible via web login" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128719) NV Nina V. Director > "Some of the menus are buried and require too many clicks to get to the information you need." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046625) TP Toma P. Supervisor > "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257) LM Laura M. Sales Specialist > "At times, it can be difficult to navigate through the benefits section for employees to compare different plans." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993) JT Jen T. Marketing > "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909) SB Sydney B. AGM > "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905) JM Jade M. Owner > "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725) JT Jarvis T. Operations Manager > "It can be buried in menus and require too many clicks to perform simple tasks." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307) AL Andrea L. Recruiting Specialist > "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635) AM Anita M. Finance Director > "When working with ADP we never get to work with the same individual, resulting in a long discussion of us trying to explain our problem over and over again. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825) BS Brett S. Technical Writer > "Our employees can access all of their statements as PDF's and also do open enrollment." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7061635) MW Melinda W. Owner > "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) AM Ami M. General Manager > "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480) SB Shayla B. Learning Leader > "Sometimes the system can be a little slow to load, and certain sections take a few extra steps to get to." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7054170) RM ROSHANBI M. Software Engy > "I have been using it as an employee who fills out attendance on a daily basis, completes mandate training modules, applies for leaves, tracking leaves, checking holiday..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#SoftwareAdvice___6445711) ML Martin L. sdr > "Navigating through the different modules can sometimes be confusing because there are so many layers of menus" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168) AB Arina B. Assistant controller > "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187) Cynthia R. Clinician > "The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142310) Jordan M. HR Generalist > "I also really like the customization of the home page and the ability to push news and notifications to the app." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316) Collette K. Practice Manager > "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243) PW Pixiang W. scientist > "I can easily access pay stubs, tax forms, and update personal information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7053775) FC Fannie C. Estimator > "I think that ADP software is too expensive for small businesses, and many of its features may not even be used." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7053217) LM Laura M. Sales Specialist > "Overall, ADP Workforce Now is a great tool for employees to navigate benefits, payroll, time off and taxes." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993) Trinidad F. Remote Assistance Operator > "For some reason I cannot access the same features through the website on my desktop computer." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7063104) Shawn M. VP HR > "I also appreciate the self-service features for employees, which empower them to manage their own information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805) Shawn M. VP HR > "Additionally, system updates or changes aren’t always clearly communicated, which can create confusion." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805) MO Maxwell O. Program Manager > "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174) AM Anita M. Finance Director > "You cannot call the same person, and no one takes any responsibility for accountability for advice given or action taken." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825) VR Verified Reviewer Manager > "Great if you are only tracking time, doing talent management, or doing payroll activities." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7061731) VR Verified Reviewer Finance Associate > "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081) JT Jarvis T. Operations Manager > "The login process was consistent and provided seamless access to my financial documents." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307) JH Jetta H. Intake Specialist > "Some processes require multiple steps, which can slow things down." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613) VR Verified Reviewer Owner > "ADP is a good tool to incorporate into your company to help manage and maintain payroll needs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7059184) JH Jetta H. Intake Specialist > "Some processes require multiple steps, which can slow things down." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613) EF Ethan F. Logistics Coordinator > "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031) PP Private P. Digital Marketing > "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205) JM Jennifer M. Direct of Finance > "I love being about to login and create my own COI for a client immediately without waiting for an insurance provider." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7110448) MF Mike F. Manager > "What I like least about ADP workforce is that it has some features that are quite inconvenient for me." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124041) AL Anthony L. Regulatory Coordinator > "The organization of the web site makes it easy to navigate, easy to put in my hours, request time off, and find my pay stubs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087489) DS DEBORAH S. Controller > "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805) TB Tamiko B. Assistant Manager > "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856) PW Pixiang W. scientist > "Sometimes its response times can be slow especially during peak periods." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7053775) MH Mark H. Operations Manager > "ADP Workforce Now has useful functions for company payroll and we have utilized it at times during different periods of the calendar year." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6835761) SS Serena S. Executive Assistant > "Only seem to be able to access it from work - cannot log on to the App from home computer - assume it may be blocked by our company" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6835308) AB Arina B. Assistant controller > "The platform is scalable, which means it can grow with your business, accommodating increasing numbers of employees and more complex HR needs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187) RB Robreana B. Beauty > "The only issue I have is when someone loses their number and it needs to be updated, but you’re unable to login with out it." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6882548) NE Nicholas E. Framer > "ADP produces all of our year end reports quickly and on time, reducing any stress on us." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675) Karishma T. Software Development Engineer II > "Well, in my 2 years of experience there is nothing as such that I don't like about ADP but I guess the page load metrics works little slow perhaps as whenever I open the..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6466654) KA Karla A. Manager > "I especially like seeing the organizations charts, all relevant info for my direct reports, like emergency contacts, and all of my data so quickly and easily." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6597833) VR Verified Reviewer Accountant > "Every time we try to run payroll we run into system errors." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388) CS Cassandra S. Clinical Services Manager > "What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6531560) AT Aniruddha T. Program Manager > "Initially, the mobile app back in 2021 had huge glitches which were forcing me to log out and log back in multiple times to get to the main dashboard." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478662) [View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/) ## User interface [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) 4.03 (290) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) 4.42 (7,198) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important SAP SuccessFactors HCM Top features 39/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#features) ADP Workforce Now 30/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/155895/WorkforceNow/#features) ### Recognition No recognitions have been awarded to SAP SuccessFactors HCM ADP Workforce Now is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support SAP SuccessFactors HCM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Workforce Now Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SAP SuccessFactors HCM - By SAP - Located in Germany - Founded in 1999 ADP Workforce Now - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $6.3/month Price Contact vendor for pricing 4.0 Features 4.3 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-144575/WebPay-vs-SuccessFactors-Perform-and-Reward) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel) [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,404)](https://www.capterra.com/p/110968/BambooHR/reviews/) $6.3/month Price $10/month 4.0 Features 4.4 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-144575/BambooHR-vs-SuccessFactors-Perform-and-Reward) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling) [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) $6.3/month Price $8/month 4.0 Features 4.8 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/144575-172127/SuccessFactors-Perform-and-Reward-vs-Rippling) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/) vs [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[4.29 (1,060)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/) $6.3/month Price Contact vendor for pricing 4.0 Features 4.2 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144575-205376/SuccessFactors-Perform-and-Reward-vs-Dayforce-HCM) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,406)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN) [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,568)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $6.3/month Price $10.99/month 4.0 Features 4.4 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144575-184581/SuccessFactors-Perform-and-Reward-vs-Asana-PM) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-155895/Paycor-Perform-vs-WorkforceNow) [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/) vs [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) $6.3/month Price Contact vendor for pricing 4.0 Features 4.3 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144575-248680/SuccessFactors-Perform-and-Reward-vs-NEOGOV) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow)