# Compare SAP SuccessFactors HCM vs isolved 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SAP SuccessFactors HCM and isolved based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144575-164417/SuccessFactors-Perform-and-Reward-vs-iSolved

---

# SAP SuccessFactors HCM vs isolved Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SAP SuccessFactors HCMisolved2/4 selected

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.0 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

[## SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.0 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

Starting Price

$6.30/month

Value-for-Money

3.7

Functionality

4

Ease of Use

3.8

Customer Service

3.8

Reviews Sentiment

Based on [290 reviews](#user-reviews)

Positive

223

Neutral

51

Negative

16

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [646 reviews](#user-reviews)

Positive

487

Neutral

68

Negative

91

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,893 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Payroll Management

4.6

Employee Database

4.6

HR Management

\--

Time & Attendance

4.4

Employee Management

4.8

70%Fit

Missing features

Feature ratings

Payroll Management

4.4

Employee Database

4.2

HR Management

NA

Time & Attendance

4.1

Employee Management

4.3

User satisfaction

User satisfaction

4.0

User reviews[290](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

Ease of use

3.8

Functionality

4.0

Value for money

3.7

Customer support

3.8

User satisfaction

3.9

User reviews[646](https://www.capterra.com/p/164417/iSolved/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.7

Price starts from

Price starts from

$6.30Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

SAP SuccessFactors HCM is used by HR departments, talent management professionals, payroll administrators, workforce planners, and organizations focused on employee development.

Best for

Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries.

## User reviews

Pros & cons

GC

Garnet C.

Technician

> "Worked efficiently for time tracking, project management updates, logistics chain management, submitting time off..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

AT

Audrey T.

surgeon

> "According to my workplace guide, I need to open a Qr code on people connexion and then use Success factors to scan the QR..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7006616)

SK

Sneha K.

Program Manager

> "SAP SuccessFactors is very useful for viewing all documents related to payroll, view complete employee information such..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6628265)

GC

Garnet C.

Technician

> "Was not optimally designed to track progress or accuracy of takt times on manufacturing projects."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

ZH

Zach H.

Senior Systems Analyst

> "SuccessFactors is extremely customizable, and it also has a ton of features (LMS, Employee management, Performance..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6542403)

Teresa I.

senior consultant

> "The user experience can feel inconsistent as you move between different modules (like Learning vs. Performance)."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

VR

Verified Reviewer

Content Creator

> "I like that it is great value for money, I can manage employee performance and and it is easy to use the admin management"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7080965)

DM

David M.

Director of People and Culture

> "You have to purchase the suite and not able to have the standalone product."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

GC

Garnet C.

Technician

> "Easy to navigate, a lot of control for the user which made taking care of important time tracking and updates to your..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

VR

Verified Reviewer

Payroll Manager

> "The cost is particularly exorbitant, making it a poor choice unless you intend to use it as a comprehensive ERP system to..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6049747)

Teresa I.

senior consultant

> "Good for large enterprises that need a system to manage a complex workforce."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

VR

Verified Reviewer

Executive Assistant

> "not user friendly, not intuitive, and as previously mentioned I am constantly troubleshooting this software with my team..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3837872)

VR

Verified Reviewer

Learning and Development Specialist

> "My overall experience with SAP SuccessFactors has primarily been from the Learning Management Systems administration..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6853733)

Kavindu Githsara K.

System Specialist

> "SAP SuccessFactors HXM Suite can be expensive, especially for smaller businesses with limited budgets."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

KL

Karen L.

Director, BI

> "I also like that it is integrated with Percipio, which we use for online learning."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6671141)

LH

Liz H.

Executive Advisor

> "Its not intuitive. "

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6194358)

LS

Luca S.

Senior Expert

> "SAP Success Factor provide a huge boost for human resource dapartment activities."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6576370)

KP

Kumar P.

Software Engineer

> "Also the reporting part of the product is a bit lagging behind its other competitors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3763268)

GA

Gabe A.

Operations Manager

> "Suite is accessible on mobile platform increasing training adherence."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6545490)

AM

Alexander M.

Talent Acquisition Manager

> "We experience issues with integration with our ATS (Greenhouse)"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3711495)

Teresa I.

senior consultant

> "Easy to migrate from on premise SAP HCM to SuccessFactors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

Z

ÖZen Ş.

Maintenance Group Manager

> "Sometimes I face with difficulties to use the system on mobile."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4473990)

DM

David M.

Director of People and Culture

> "Performance Management system is the best in the business."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

VR

Verified Reviewer

Executive Assistant

> "i've reached out to our system admin about this more than once and they can't seem to come up with a resolution."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3837872)

VR

Verified Reviewer

HR team lead

> "SAP SuccessFactors HXM Suite simplifies the process of hire till retire, helps easily onboard the candidates, manage..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4420415)

Ravikumar K.

Head IT

> "Cost is the major factor as it impacts on the decision making process"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4616826)

PG

Pratik G.

Lead Analyst

> "Also one good feature is that you can customise your own ui with just simple drag and drop of tiles and arrange them..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3578720)

Luca A.

Sr Curriculum developer

> "Lack of flexible reporting."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3877539)

VR

Verified Reviewer

Security Engineer

> "The HXM suite covers all the features of payroll, HR, recruiting , training, onboarding within a company , Since it..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4603306)

VR

Verified Reviewer

Quality Manager

> "Integrating with 3rd party tools especially handling time off from Kronos had some issues."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3466552)

NKM

Nana Kwame M.

Teaching Assistant

> "Tools are available in the SAP SuccessFactors HXM Suite for managing succession planning, identifying, and developing..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4673773)

BM

Bill M.

Physician Assistant

> "It can be confusing at times to determine what step in the process of submission of reviews you are in. "

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3257897)

GP

Gary P.

Inventory Team Leader

> "What I like most about this software is being able to track and manage my employees training requirements for the quarter..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4452596)

VR

Verified Reviewer

Quality Manager

> "Integrating with 3rd party tools especially handling time off from Kronos had issues."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3466552)

Kavindu Githsara K.

System Specialist

> "Overall, SAP SuccessFactors HXM Suite is a powerful software solution that can help businesses of all sizes manage and..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

JS

Jhon S.

Developer

> "I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3089128)

DM

David M.

Director of People and Culture

> "Never had another review system as good as this one."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

Parul A.

Senior consultant

> "It is not easy to find admins."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4207927)

AK

Ashok K.

Functional Analyst

> "It helps to manage All Employee information safely."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4956035)

VR

Verified Reviewer

SAP HCM Consultant

> "This software has very highly configuration but it is not customizable."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2861511)

Z

ÖZen Ş.

Maintenance Group Manager

> "I can find multiple critical information on the same platform as team management, personal development, tasks to be..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4473990)

VR

Verified Reviewer

Software Consultant

> "My only gripe is that the user interface is clunky with multiple menus that can be hard to navigate to get to the right..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2272495)

PG

Pratik G.

Lead Analyst

> "Very clean and simple UI which makes it easy to use, goal setting is very easy, good feature of requesting and giving..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3578720)

VR

Verified Reviewer

Engineering Supervisor

> "User interface is very old fashioned and navigation within program to find correct functions and features are really hard."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2281466)

KL

Karen L.

Director, BI

> "As a Leader, it is very intuitive and easy to use."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6671141)

CS

Chirag S.

CITO

> "Support and billing from their side needs to improve. When exiting SuccessFactors, we weren't treated well."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2790574)

SG

Saksham G.

Marketing Intern

> "SAP SuccessFactors brings together many different elements of learning into a single place, and that really assists the..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3611078)

NH

Niall H.

Head of Information Systems

> "SAP Support, so far, is extremely poor."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3251246)

AO

Anthony O.

Talent Acquisition Recruiter

> "I liked it has many categories to choose and measure employees"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6295929)

SV

Sofia V.

People & Culture Manager

> "The interaction between customer and provider is not agile at all."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

Kavindu Githsara K.

System Specialist

> "Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

TG

Taline G.

Sr. Learning Technology Analyst

> "The system is a bit clunky and not such a streamlined user experience."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2806229)

KP

Kumar P.

Software Engineer

> "I liked the various types of integration that the product provides, integration with its own tool and various other..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3763268)

VR

Verified Reviewer

Head of Recruitment

> "Additional modules are basic to poor in quality."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2807652)

PaR

Przemysław R.

Lead IT Administrator

> "Implementation, many features, for big teams."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6226642)

VR

Verified Reviewer

Maintenance Planner

> "I find the user interface of SuccessFactors quite confusing."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2268870)

NB

Naveesh B.

Electrical Engineer

> "Also easy to keep track of compensation and your profile"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6035309)

SV

Sofia V.

People & Culture Manager

> "It is not good at all. If I was the one making the de decision I wouldn't buy it."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

KH

Kayla H.

HR

> "It is customizable and has a lot of features to automate HR processes."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4011295)

CS

Chirag S.

CITO

> "We had a poor experience with SuccessFactors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2790574)

AG

Ankush G.

HRBP

> "This will also help employee also to see the feedback given my his reporting manager on a regular basis."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4373666)

VR

Verified Reviewer

Head of Recruitment

> "Talent module not worth it at all."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2807652)

KH

Kayla H.

HR

> "I have been using SAP SuccessFactors for compensation management and it meets my expectations."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4011295)

SV

Sofia V.

People & Culture Manager

> "It is not user friendly."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

[View Reviews](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

JP

Jennifer P.

Product Manager

> "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747)

SB

Sara B.

Payroll and Benefits Admin

> "There are delayed responses or sometimes inconsistencies in responses from customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270)

LC

Lisa C.

HR Admin Asst

> "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

AF

Ally F.

Office Manager

> "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months —..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Ashlee B.

Senior Customer Support Specialist

> "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

KF

Kathryn F.

Office Manager

> "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even those that..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824)

KS

Kirsten S.

Implementation Specialist

> "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with ease."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270)

NV

Nereida V.

HR Director

> "Turnover metrics report requires develop and it does not work as it should, without you creating a special report"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875)

DS

Diamond S.

Safety

> "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having paystubs and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295)

TA

Thomas A.

Owner

> "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application as TD..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

Sagar L.

HR Manager

> "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324)

JO

Joshua O.

Associate Director of Operations

> "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

MM

Melissa M.

Scheduler

> "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381)

VR

Verified Reviewer

COO

> "Too much restrictions, and charging for every little thing. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money with..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

VR

Verified Reviewer

Director of Operations

> "It was not very user friendly to request time off, find benefit info or timecard info."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining processes,..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

AF

Ally F.

Office Manager

> "Payrolls that only paid mileage, skipping the employees’ actual hours worked."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

LC

Lisa C.

HR Admin Asst

> "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

AB

Aaron B.

CEO

> "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you need..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

TM

Tracey M.

Client Success HCM Consultant

> "It offers so much for large businesses but doesn't forget the one employee companies."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

JN

Jhavi N.

Payroll Specialist

> "Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

CH

Cecily H.

OWNER

> "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the holiday."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

AR

Anahi R.

HR and Payroll Coordinator

> "Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

KS

Kayla S.

Payroll System Specialist

> "They do have decent customer support but the issues are always caused by upgrades."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482)

VR

Verified Reviewer

CEO

> "I did hire two techs from the resumes they produced but had more and better luck on my own."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600)

JN

Jhavi N.

Payroll Specialist

> "Customization options may be limited, and some users report occasional glitches or slow support response times."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

MQ

Mary Q.

HR and Finance Administrator

> "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483)

JO

Joshua O.

Associate Director of Operations

> "Moreover, employees have reported high levels frustration in locating basic payroll information."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

LC

Lisa C.

HR Admin Asst

> "Isolved has simplified our difficult payroll process. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

BW

Brian W.

Human Resources Manager

> "As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

JG

Jordana G.

Owner

> "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting space..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

MBS

Mary Beth S.

Front desk clerk

> "Inability to view multiple pay stubs at once."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272)

Robert F.

Manager

> "I love using isolved for our dependent care accounts. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

LS

Luz S.

HR Director

> "Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403683)

VR

Verified Reviewer

COO

> "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and easy to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

TA

Thomas A.

Owner

> "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when you..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

JN

Jhavi N.

Payroll Specialist

> "Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

CH

Cecily H.

OWNER

> "Missing tax filings, missing tax payments, the list of errors goes on and on."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

NM

Nicole M.

HR Benefits Specialist

> "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

KB

Karissa B.

Product Solutions Specialist

> "There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6465528)

AE

Andrew E.

Payroll Administrator

> "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other users if I..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

CH

Cecily H.

OWNER

> "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

HZ

Heather Z.

Owner

> "The customer service for the payroll solutions is prompt and provides great customer service.."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

BR

Beverly R.

Corporate HR Manager

> "Points tracking, salaried employees who never use a timecard have to go to a timecard to request time off, no way to put notes on the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___4800708)

MB

Matt B.

Manager

> "The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6467252)

AF

Ally F.

Office Manager

> "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Cora T.

Payroll Specialist

> "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!"

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094)

AF

Ally F.

Office Manager

> "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

JG

Jordana G.

Owner

> "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

PC

Pam C.

Payroll Benefits Administrator

> "For example we have a "wellness" box that we check on our medical benefit to tell the system to give this employee the wellness discount..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___4801542)

VR

Verified Reviewer

Development Manager

> "I appreciated the quick processing with using the issued payment card, too."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940)

HZ

Heather Z.

Owner

> "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

Tiffany G.

Tax Analyst

> "I handle all taxes for our organization so the tax engine is the most important part for me."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6330487)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

WF

Will F.

Director

> "Isolved has been a great partner and quickly resolves support tickets."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151)

JT

Jamie T.

HR

> "This system is the worst I've ever used in my 20+ HR/payroll career."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389)

EC

Emily C.

Vice President

> "The product works, and has allowed us to do more than our previous interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672)

Lynne W.

Financial Assistant

> "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having iSolved..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

AE

Andrew E.

Payroll Administrator

> "There is also a ton of resources made available to you to help you improve professionally."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

TS

THOMAS S.

president

> "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

MJ

Marietta J.

Implementation manager

> "Overall, this is an excellent product that can be tailored to meet your organization's specific requirements."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6842726)

BB

Brendan B.

Sales

> "The security code almost every time you log in is also just a small annoyance."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904)

HZ

Heather Z.

Owner

> "The payroll process is streamlined and customer service is helpful."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

JS

Jason S.

Chief

> "Minor lagging and some delay in back logging."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6353198)

BW

Brian W.

Human Resources Manager

> "Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

EF

Esmeralda F.

Accounts Payable and Payroll Administrator

> "Administrators cannot upload a profile photo."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6408001)

Dara G.

Owner

> "The customer service reps were mostly pleasant."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7083777)

EK

Emmanuel K.

Sr. Business Administrator

> "It's not as user friendly as it can be."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122)

JN

Jhavi N.

Payroll Specialist

> "It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

AG

Amy G.

admin

> "We asked for a rate reduction and no one followed up and they refused to apply the credits they originally offered."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6387624)

EP

Emily P.

Assistant Controller

> "It was perfect for our company and our time keeping needs on our construction sites."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437)

LL

Lindsey L.

ADMINISTRATIVE ASSISTANT

> "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452)

MC

Mike C.

Director of Human Resources

> "The platform is useful, the training for new platforms has been effective."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855910)

CH

Cecily H.

OWNER

> "Admin and employee interface is outdated, difficult to use and frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

NM

Nicole M.

HR Benefits Specialist

> "I love that their customer service teams are very quick to help when we run into any issues."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

AB

Aaron B.

CEO

> "It is an affordable solution that has many features and customizable options. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

AR

Anahi R.

HR and Payroll Coordinator

> "The only issue I've had with iSolved is the login link."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

[View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

## User interface

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

4.03 (290)

[isolved](https://www.capterra.com/p/164417/iSolved/)

3.93 (646)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

SAP SuccessFactors HCM

Top features

38/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#features)

isolved

37/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/164417/iSolved/#features)

### Recognition

No recognitions have been awarded to SAP SuccessFactors HCM

isolved is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

SAP SuccessFactors HCM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

isolved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SAP SuccessFactors HCM

-   By SAP
-   Located in Germany
-   Founded in 1999

isolved

-   By isolved
-   Located in United States
-   Founded in 1992

## Popular Comparisons

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

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Contact vendor for pricing

Price

$8/month

3.9

Features

4.8

3.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/164417-172127/iSolved-vs-Rippling)

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/)

$6.3/month

Price

$8/month

4.0

Features

4.8

3.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/144575-172127/SuccessFactors-Perform-and-Reward-vs-Rippling)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved)

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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4.0

Features

4.2

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Ease of Use

4.2

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Price

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3.9

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved)

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4.0

Features

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3.8

Ease of Use

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Features

4.5

3.9

Ease of Use

4.6

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[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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4.0

Features

4.3

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144575-248680/SuccessFactors-Perform-and-Reward-vs-NEOGOV)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

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Price

Contact vendor for pricing

3.9

Features

4.2

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-164417/Paycor-Perform-vs-iSolved)