# Compare SAP SuccessFactors HCM vs NEOGOV 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SAP SuccessFactors HCM and NEOGOV based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144575-248680/SuccessFactors-Perform-and-Reward-vs-NEOGOV

---

# SAP SuccessFactors HCM vs NEOGOV Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SAP SuccessFactors HCMNEOGOV2/4 selected

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.0 (289)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

[## SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.0 (289)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

Starting Price

$6.30/month

Value-for-Money

3.7

Functionality

4

Ease of Use

3.8

Customer Service

3.7

Reviews Sentiment

Based on [289 reviews](#user-reviews)

Positive

222

Neutral

51

Negative

16

[## NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

RO

Based on [850 reviews](#user-reviews)

Positive

793

Neutral

50

Negative

7

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### Workable

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,321 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Payroll Management

4.6

Employee Database

4.6

HR Management

\--

Time & Attendance

4.4

Employee Management

4.8

69%Fit

Missing features

Feature ratings

Payroll Management

4.0

Employee Database

4.3

HR Management

4.4

Time & Attendance

NA

Employee Management

4.3

User satisfaction

User satisfaction

4.0

User reviews[289](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

Ease of use

3.8

Functionality

4.0

Value for money

3.7

Customer support

3.7

User satisfaction

4.5

User reviews[850](https://www.capterra.com/p/248680/NEOGOV/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$6.30Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

SAP SuccessFactors HCM is used by HR departments, talent management professionals, payroll administrators, workforce planners, and organizations focused on employee development.

Best for

NEOGOV is used by government agencies, public sector HR professionals, public safety departments, and educational institutions.

## User reviews

Pros & cons

GC

Garnet C.

Technician

> "Worked efficiently for time tracking, project management updates, logistics chain management, submitting time off..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

AT

Audrey T.

surgeon

> "According to my workplace guide, I need to open a Qr code on people connexion and then use Success factors to scan the QR..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7006616)

SK

Sneha K.

Program Manager

> "SAP SuccessFactors is very useful for viewing all documents related to payroll, view complete employee information such..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6628265)

Teresa I.

senior consultant

> "The user experience can feel inconsistent as you move between different modules (like Learning vs. Performance)."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

ZH

Zach H.

Senior Systems Analyst

> "SuccessFactors is extremely customizable, and it also has a ton of features (LMS, Employee management, Performance..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6542403)

GC

Garnet C.

Technician

> "Was not optimally designed to track progress or accuracy of takt times on manufacturing projects."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

Teresa I.

senior consultant

> "Good for large enterprises that need a system to manage a complex workforce."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

DM

David M.

Director of People and Culture

> "You have to purchase the suite and not able to have the standalone product."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

VR

Verified Reviewer

Content Creator

> "I like that it is great value for money, I can manage employee performance and and it is easy to use the admin management"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7080965)

VR

Verified Reviewer

Payroll Manager

> "The cost is particularly exorbitant, making it a poor choice unless you intend to use it as a comprehensive ERP system to..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6049747)

GC

Garnet C.

Technician

> "Easy to navigate, a lot of control for the user which made taking care of important time tracking and updates to your..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

VR

Verified Reviewer

Executive Assistant

> "not user friendly, not intuitive, and as previously mentioned I am constantly troubleshooting this software with my team..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3837872)

Teresa I.

senior consultant

> "Easy to migrate from on premise SAP HCM to SuccessFactors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

Kavindu Githsara K.

System Specialist

> "SAP SuccessFactors HXM Suite can be expensive, especially for smaller businesses with limited budgets."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

VR

Verified Reviewer

Learning and Development Specialist

> "My overall experience with SAP SuccessFactors has primarily been from the Learning Management Systems administration..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6853733)

LH

Liz H.

Executive Advisor

> "Its not intuitive. "

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6194358)

KL

Karen L.

Director, BI

> "I also like that it is integrated with Percipio, which we use for online learning."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6671141)

KP

Kumar P.

Software Engineer

> "Also the reporting part of the product is a bit lagging behind its other competitors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3763268)

LS

Luca S.

Senior Expert

> "SAP Success Factor provide a huge boost for human resource dapartment activities."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6576370)

AM

Alexander M.

Talent Acquisition Manager

> "We experience issues with integration with our ATS (Greenhouse)"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3711495)

DM

David M.

Director of People and Culture

> "Performance Management system is the best in the business."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

Z

ÖZen Ş.

Maintenance Group Manager

> "Sometimes I face with difficulties to use the system on mobile."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4473990)

GA

Gabe A.

Operations Manager

> "Suite is accessible on mobile platform increasing training adherence."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6545490)

VR

Verified Reviewer

Executive Assistant

> "i've reached out to our system admin about this more than once and they can't seem to come up with a resolution."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3837872)

AO

Anthony O.

Talent Acquisition Recruiter

> "I liked it has many categories to choose and measure employees"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6295929)

Ravikumar K.

Head IT

> "Cost is the major factor as it impacts on the decision making process"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4616826)

DM

David M.

Director of People and Culture

> "Never had another review system as good as this one."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

Luca A.

Sr Curriculum developer

> "Lack of flexible reporting."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3877539)

VR

Verified Reviewer

HR team lead

> "SAP SuccessFactors HXM Suite simplifies the process of hire till retire, helps easily onboard the candidates, manage..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4420415)

VR

Verified Reviewer

Quality Manager

> "Integrating with 3rd party tools especially handling time off from Kronos had some issues."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3466552)

PG

Pratik G.

Lead Analyst

> "Also one good feature is that you can customise your own ui with just simple drag and drop of tiles and arrange them..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3578720)

BM

Bill M.

Physician Assistant

> "It can be confusing at times to determine what step in the process of submission of reviews you are in. "

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3257897)

VR

Verified Reviewer

Security Engineer

> "The HXM suite covers all the features of payroll, HR, recruiting , training, onboarding within a company , Since it..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4603306)

VR

Verified Reviewer

Quality Manager

> "Integrating with 3rd party tools especially handling time off from Kronos had issues."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3466552)

NKM

Nana Kwame M.

Teaching Assistant

> "Tools are available in the SAP SuccessFactors HXM Suite for managing succession planning, identifying, and developing..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4673773)

JS

Jhon S.

Developer

> "I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3089128)

GP

Gary P.

Inventory Team Leader

> "What I like most about this software is being able to track and manage my employees training requirements for the quarter..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4452596)

Parul A.

Senior consultant

> "It is not easy to find admins."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4207927)

Kavindu Githsara K.

System Specialist

> "Overall, SAP SuccessFactors HXM Suite is a powerful software solution that can help businesses of all sizes manage and..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

VR

Verified Reviewer

SAP HCM Consultant

> "This software has very highly configuration but it is not customizable."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2861511)

AK

Ashok K.

Functional Analyst

> "It helps to manage All Employee information safely."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4956035)

TG

Taline G.

Sr. Learning Technology Analyst

> "The system is a bit clunky and not such a streamlined user experience."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2806229)

Z

ÖZen Ş.

Maintenance Group Manager

> "I can find multiple critical information on the same platform as team management, personal development, tasks to be..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4473990)

VR

Verified Reviewer

Head of Recruitment

> "Additional modules are basic to poor in quality."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2807652)

PG

Pratik G.

Lead Analyst

> "Very clean and simple UI which makes it easy to use, goal setting is very easy, good feature of requesting and giving..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3578720)

VR

Verified Reviewer

Software Consultant

> "My only gripe is that the user interface is clunky with multiple menus that can be hard to navigate to get to the right..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2272495)

KL

Karen L.

Director, BI

> "As a Leader, it is very intuitive and easy to use."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6671141)

VR

Verified Reviewer

Engineering Supervisor

> "User interface is very old fashioned and navigation within program to find correct functions and features are really hard."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2281466)

SG

Saksham G.

Marketing Intern

> "SAP SuccessFactors brings together many different elements of learning into a single place, and that really assists the..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3611078)

CS

Chirag S.

CITO

> "Support and billing from their side needs to improve. When exiting SuccessFactors, we weren't treated well."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2790574)

Kavindu Githsara K.

System Specialist

> "Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

NH

Niall H.

Head of Information Systems

> "SAP Support, so far, is extremely poor."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3251246)

KP

Kumar P.

Software Engineer

> "I liked the various types of integration that the product provides, integration with its own tool and various other..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3763268)

VR

Verified Reviewer

Head of Recruitment

> "Talent module not worth it at all."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2807652)

PaR

Przemysław R.

Lead IT Administrator

> "Implementation, many features, for big teams."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6226642)

SV

Sofia V.

People & Culture Manager

> "The interaction between customer and provider is not agile at all."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

NB

Naveesh B.

Electrical Engineer

> "Also easy to keep track of compensation and your profile"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6035309)

VR

Verified Reviewer

Maintenance Planner

> "I find the user interface of SuccessFactors quite confusing."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2268870)

KH

Kayla H.

HR

> "It is customizable and has a lot of features to automate HR processes."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4011295)

SV

Sofia V.

People & Culture Manager

> "It is not good at all. If I was the one making the de decision I wouldn't buy it."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

AG

Ankush G.

HRBP

> "This will also help employee also to see the feedback given my his reporting manager on a regular basis."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4373666)

CS

Chirag S.

CITO

> "We had a poor experience with SuccessFactors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2790574)

KH

Kayla H.

HR

> "I have been using SAP SuccessFactors for compensation management and it meets my expectations."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4011295)

SV

Sofia V.

People & Culture Manager

> "It is not user friendly."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

[View Reviews](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

RO

ROCHELLE O.

HR Specialist

> "The collaborative culture, forward-thinking leadership, and the opportunity to work with cutting-edge HR tech made every day..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

CM

Christian M.

HR Generalist

> "The only thing I dislike is the requirement to include the SSN and DOB when authorizing a new hire since we don’t require..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104)

KB

Kale B.

Senior HR Consultant

> "Overall the Neogov has automated over 100 processes for ur organization freeing up more time for our employees to do more of..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018372)

JD

Jaclyn D.

CHRO

> "The cons are that the products don’t all talk or transfer data to each other so there is duplication of data input."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371)

AM

Alondra M.

Human Resources Technician

> "I like how the product is able to expedite the recruitment process and the hire approval process for the department’s..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346)

AM

Alondra M.

Human Resources Technician

> "There were some changes in INSIGHT that I was not notified which changed the recruitment steps which resulted in delays in..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346)

KV

Kyra V.

HR Specialists

> "Neogov has taken us from a time of paper resumes to virtual applications ease of scheduling candidates and pulling reports."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018889)

MF

Meng F.

HR Manager

> "Software not stable updates Unreliable and breaks things that NG may not know until user reports, and some of the issues..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519351)

EC

Eric C.

HR Systems Administrator

> "The Insight and OHC modules provide a very efficient and user-friendly workflow for our HR staff, hiring managers, and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6524396)

JT

Jailey T.

Human Resources Analyst

> "Buying each of the modules separately creates a barrier to maintaining and having all that is required."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018198)

RO

ROCHELLE O.

HR Specialist

> "From posting jobs to tracking applicants and onboarding new hires, everything is centralized and intuitive."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

SB

Silvia B.

HR Technician

> "The platforms don’t all communicate with each other. And need to duplication of information needs to be done between..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019695)

AC

Amy C.

HR Director

> "Neogov offers state of the art technology and services for multiple platforms meeting the needs of a wide range of users."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018891)

RF

Rachel F.

Human resource analyst

> "The default card view, and not being able to adjust the column widths on my reports."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523754)

MV

Marissa V.

HR Generalist

> "It’s my 3rd year using NeoGov and each year I’ve learned a little for each module (corehr, onboard, eForms, learn, and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018191)

HY

Haley Y.

Human Resources Analyst I

> "Modules that lack features that do not allow me to assist customers with their departmental/division processes."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517344)

ZG

Zolymar G.

Sr. Recruitment and Classification Specialist

> "It is a great system to track the application process and to generate reports making my job easier.."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019628)

MC

Maria C.

Personnel Analyst

> "Sometimes there are very confusing glitches for example moving in to the next candidate and it’s someone not next and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423)

VR

Verified Reviewer

Deputy Administrator

> "Connectivity with others; many options to assist with state needs and goals to accomplish tasks and ease workflow."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018321)

KD

Kristen D.

Talent Acquisition Manager

> "We do not not currently use beyond insight so the least part until we build out the full HRIS is the lack of us using it"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018188)

MA

Millicent A.

Administrator

> "Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019634)

KIM

Kima-I M.

HR Specialist

> "When we integrated another module (Perform), it created some issues with Insight."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019110)

AB

Anna B.

Management Analyst

> "I like the training material and the ability to see what other users are having issues with or how their process is."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019114)

CT

Cynthia T.

Human Resources Specialist

> "We lose information and sometimes reverts to old information that isn’t up to date."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018818)

Lori R.

Payroll

> "Payroll and hr section there are sool many options to keep track of employees really user friendly. ."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018208)

MD

Maria D.

Human Resources specialist II

> "I don’t like how when I’m on a written exam or oral exam schedule, there’s no button to take me straight back to the..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523956)

JC

Jason C.

HR Director or Commander of HR

> "We currently heavily use insight, which is user friendly and helps us to store required documents easily."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018318)

BD

Brittany D.

Analyst

> "It’s a precise and tedious process that requires a significant amount of time and often times cannot be perfected."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360)

JA

Jakkie A.

Management Analyst

> "With ever additin of a new application, the system creates more efficiency with in our HR Department."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182)

LS

Lauren S.

HRIS Administrator

> "Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving issues"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523409)

JD

Jaclyn D.

CHRO

> "It has significantly reduced 150 plus manual tasks for our HR team and organization."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371)

SH

Steven H.

HR Assistant

> "Responses from customer support can be slow, especially if the issue is very complex."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018392)

CH

Chris H.

FSA Ii

> "I am able to maintain one module that interacts with all of our modules."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018880)

AM

Angela M.

Senior Human Resources Analyst

> "Constant updates that break other features that were not part of the update and shouldn't have been effected by those updates"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517687)

SD

Shannon D.

HR Analyst

> "It cuts down on my time and allows me to worker smarter, not harder."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298)

KK

Kimberly K.

Manager of Civil Service

> "The system does not have a work around for the requirements the NYS Civil Service are required to track."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392)

Patricia D.

Senio Human Resources Analyst

> "Specific to how government agencies recruit for jobs, upgrades to improve product and great service."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018871)

BP

Belinda P.

HR Specialist

> "We usually end up hearing from employees because they cannot access their compliance training."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018149)

RTM

Rio Tess M.

Associate HR Analyst

> "I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517668)

AD

Aaron D.

Human Resources Analyst

> "The updates that are not mentioned or the changes are not communicated."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882)

RK

Renae K.

Human Resources Specialist

> "I’ve been using the product, with different employees, for a few years and find that overall, the product has great..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519293)

SD

Shannon D.

HR Analyst

> "I have had some trouble with Bulk changes in Perform lately."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298)

MC

Maria C.

Personnel Analyst

> "It’s user friendly for regular analysts, there are many features that you can turn in or off for customization and the..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423)

AD

Aaron D.

Human Resources Analyst

> "Sometimes there are bugs or glitches."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882)

RO

ROCHELLE O.

HR Specialist

> "The platform is incredibly user-friendly and has streamlined so many aspects of the recruitment and hiring process."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

KK

Kimberly K.

Manager of Civil Service

> "Everything we need to track in is hidden and hard to find. When I run a report I do not get the correct information."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392)

SC

Sarah C.

HR Specialist

> "There's constant community and resources to keep me updated anytime there is change is being made."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018186)

CL

Cody L.

Recruitment and Compensation Specialist

> "I have to go to the dashboard, they won’t show up under print apps."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018254)

FA

Florine A.

Asst Director

> "I love it it makes my job easier all of the new products are great however with my agency limited budget it’s hard to afford."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018233)

LM

Ligia M.

Admin Services Analyst I

> "Unable to edit forms based on my access."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520311)

JN

Jabin N.

Talent Acquisition Specialist

> "I work on it every day and I want to have a better understanding of every new enhancements and functionality asap."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019040)

KG

Kori G.

HR Clerk

> "That I can’t convince my command staff that we need additional products such as perform and onboard."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519090)

JA

Jakkie A.

Management Analyst

> "I like the variety of applications within the system to make everything more cohesive."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182)

TC

Tim C.

Educational Officer

> "Customs forms are not so custom to use especially if you have to edit it."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517615)

TD

Tung D.

HR Specialist

> "Love the road maps and enhancements with the consideration of customer input."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018266)

DR

Dawn R.

Senior HR Analyst - Class and Compensation

> "Lack of ability to filter in Insight class specs"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518820)

AE

Aricka E.

Administrative Analyst

> "This is helpful in processing applications through all recruitment steps."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018281)

JL

Joanne L.

Analyst

> "So it feels like we still have to do our own work around to get the off the shelf product to work, which is frustrating at..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517660)

CM

Christian M.

HR Generalist

> "I like the user friendly design that it has, as well as the new updates that keep improving the system frequently."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104)

KC

Kate C.

Human Resources Analyst

> "Our agency has had some issues with closing out exam plans/recruitments."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518994)

EP

Emily P.

HR business partner

> "The ease and customization of the products for all platforms we use."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018358)

AB

Ashley B.

Senior Human Resources Analyst

> "That I can’t add more of the same items in the item bank at a time."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518827)

RO

ROCHELLE O.

HR Specialist

> "It truly makes life easier—not just for me as a recruiter, but also for our hiring managers and candidates."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

HB

Heather B.

Talent Acquisition Specialist

> "I don’t like that in OHC you can’t print an interview schedule."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519189)

LS

Laura S.

Organizational development coordinator

> "Good- solid, affordable platform that helps gov agencies get into the digital world."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019107)

AH

Ann H.

Health and Productivity Manager

> "Having difficulty with printing applications."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018184)

MC

Marcos C.

HR Director

> "It has transformed our entire process and we are getting more applications than we ever had before."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018288)

JW

Janine W.

Chief Operating Officer

> "Sometimes if a manager hasn’t used the system for awhile, it’s confusing to navigate your way through."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517527)

BD

Brittany D.

Analyst

> "The return of qualified applications has been a game changer for our organization."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360)

RV

Rosalia V.

HR Technician

> "I’m still learning the basics however sometimes I feel I don’t use all the tools in the program."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018811)

JC

Jessica C.

Sr benefits analyst

> "So I have a lot to learn, but I am hopeful that we will begin maximizing our efficiency with additional service services and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018148)

SH

Stephanie H.

Personnel Analyst

> "Sometimes glitchy and customer support is not the same for level of knowledge"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517447)

JT

Jennie T.

Compensation and benefits administrator

> "They also listen to user feedback and implement ideas to make the system easier and more accommodating."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018899)

KL

Kasama L.

Hr manager

> "Not as customizable as we would like."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019745)

AS

Alexis S.

Human Resources Administrator

> "We know not all changes are made overnight but always appreciate feeling heard and thoughts are taken to development for..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018277)

HC

Heather C.

Personnel Program Administrator

> "Too many screens and clicks for the entire recruitment process."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520544)

YJ

Yovana J.

Human Resource Manager

> "At first I was nervous with navigating the system, but now I am happy that I am able to streamline our processes."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018942)

BL

Brandie L.

HR Director

> "The implementation was/is hard...constructing the environment and learning it at the same time is extremely hard."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523741)

BJ

Barb J.

HR Director

> "Comprehensive system that allows for consistent and efficient data collection."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520220)

AP

Arcenia P.

Chief Deputy

> "Every portion of it is costly or you need one product in order to use the another"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523412)

[View Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/)

## User interface

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

4.03 (289)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)

4.48 (850)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

SAP SuccessFactors HCM

Top features

38/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#features)

NEOGOV

26/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/248680/NEOGOV/#features)

### Recognition

No recognitions have been awarded to SAP SuccessFactors HCM

No recognitions have been awarded to NEOGOV

### Deployment & support

SAP SuccessFactors HCM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NEOGOV

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SAP SuccessFactors HCM

-   By SAP
-   Located in Germany
-   Founded in 1999

NEOGOV

-   By NEOGOV
-   Located in United States
-   Founded in 1998

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4.3

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Price

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4.3

Features

4.6

4.4

Ease of Use

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[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (289)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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$6.3/month

Price

$8/month

4.0

Features

4.8

3.8

Ease of Use

4.9

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[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

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Contact vendor for pricing

Price

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Features

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4.4

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4.0

Features

4.2

3.8

Ease of Use

4.2

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Features

4.2

4.4

Ease of Use

4.4

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Price

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Features

4.4

4.4

Ease of Use

4.6

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144575-153662/SuccessFactors-Perform-and-Reward-vs-AssessTEAM-Employee-evaluation-on-the-cloud)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.58 (3,109)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Contact vendor for pricing

Price

$10/month

4.3

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/110968-248680/BambooHR-vs-NEOGOV)