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TrueDialog vs DIR-S: Which is a better fit?

Updated on January 14th, 2025
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Summary
Features in Emergency Notification
20
Best performer
31
  • Access Controls/Permissions
  • Activity Dashboard
  • API
3
31
User satisfaction
4.8
User reviews20
Ease of use
4.7
Functionality
4.7
Value for money
4.9
Customer support
4.8
4.3
User reviews75
Ease of use
4.2
Functionality
4.3
Value for money
4.4
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Enterprise & Business Customers, Call Centers, Customer Support, SMS Marketing, Sports Marketing, Higher Education, Retail/eTail, QSR, CPG, Direct Lending, Developer API.

Designed for public, private, charter education businesses, event companies, airports, government and private educational businesses, it is a cloud-based application that helps improve communication.

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
144641
5 screenshots
167520
4 screenshots

TrueDialog

Top Features
20/31
  • Campus Notifications
  • Contact Database
  • Event Triggered Actions
  • Geolocation
  • Incident Management
  • Interaction Tracking
  • Multi-Language Alerts
  • Real-Time Monitoring
  • Scenario Planning
  • Templates
  • User Management
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Chat/Messaging
  • Communication Management
  • Contact Management
  • Email Alerts
  • Mass Notifications
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Push Notifications
  • Real-Time Notifications
  • Reminders
  • Reporting/Analytics
  • Risk Alerts
  • Scheduling
  • SMS Messaging
  • Third-Party Integrations
  • Two-Way Communication
See All features
Hide Emergency Notification Software Features -

DIR-S

3/31
Show Emergency Notification Software Features +

TrueDialog

--

DIR-S

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TrueDialog
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
DIR-S
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TrueDialog
  • By TrueDialog
  • Located in United States
  • Founded in 2011
DIR-S
  • By Tresit Group
  • Located in United States
  • Founded in 4
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