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TrueDialog vs Whispir: Which is a better fit?

Updated on January 14th, 2025
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Summary
Key features rated by users
Features selected based on 2,688 reviews from Customer Communications Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
SMS Messaging
5.0
Social Media Integration
NA
Customer Database
4.0
Chat/Messaging
4.7
Inbox Management
NA
% Fit
Missing features
Not enough reviews
Feature ratings
SMS Messaging
4.6
Social Media Integration
--
Customer Database
4.0
Chat/Messaging
NA
Inbox Management
NA
User satisfaction
4.8
User reviews20
Ease of use
4.7
Functionality
4.7
Value for money
4.9
Customer support
4.8
4.3
User reviews45
Ease of use
4.1
Functionality
4.2
Value for money
4.1
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Enterprise & Business Customers, Call Centers, Customer Support, SMS Marketing, Sports Marketing, Higher Education, Retail/eTail, QSR, CPG, Direct Lending, Developer API.

Cloud-based communication platform for SMS, email, voice, video, social and more. Trusted by industry professionals globally.

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
144641
5 screenshots
173457
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Activity Tracking
388
Important

TrueDialog

15/34
  • Activity Tracking
  • Autoresponders
  • Collaboration Tools
  • Compliance Management
  • Content Management
  • Customer History
  • Customizable Branding
  • Email Management
  • Feedback Management
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • IVR
  • Knowledge Base Management
  • Multi-Language
  • Social Media Integration
  • Template Management
  • Video Support
  • Workflow Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Batch Communications
  • Call Recording
  • Chat/Messaging
  • CRM
  • Customer Database
  • Multi-Channel Communication
  • On-Demand Communications
  • Personalization
  • Reporting & Statistics
  • SMS Messaging
  • Surveys & Feedback
  • Third-Party Integrations
See All features
Hide Customer Communications Management Software Features -

Whispir

Top Features
23/34
Show Customer Communications Management Software Features +

TrueDialog

--

Whispir

--

TrueDialog
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Whispir
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TrueDialog
  • By TrueDialog
  • Located in United States
  • Founded in 2011
Whispir
  • By Whispir
  • Located in Australia
  • Founded in 2002
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