# Compare Employment Hero vs ADP Workforce Now 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Employment Hero and ADP Workforce Now based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144645-155895/Employment-Hero-vs-WorkforceNow --- # Employment Hero vs ADP Workforce Now Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Employment HeroADP Workforce Now2/4 selected [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) [## Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Starting Price $10.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [239 reviews](#user-reviews) Positive 209 Neutral 17 Negative 13 [## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [7,228 reviews](#user-reviews) Positive 6,368 Neutral 659 Negative 201 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 35,679 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Missing features Feature ratings Payroll Management 3.8 Direct Deposit NA Tax Compliance 3.6 W-2 Preparation 3.1 Payroll Reporting 3.8 87%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.8 Tax Compliance 4.6 W-2 Preparation 4.7 Payroll Reporting 4.6 User satisfaction User satisfaction 4.4 User reviews[239](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.3 Customer support 4.1 User satisfaction 4.4 User reviews[7,228](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.2 Price starts from Price starts from $10Usage Based, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. Best for ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more. ## User reviews Pros & cons JS Jane S. Executive Assistant > "The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) AT Angela T. Office Manager > "We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) SB Shell B. HR Advisor > "Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I truly..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622441) AT Angela T. Office Manager > "The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the AI. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) KW Ketmanto W. Application Support Engineer I > "I appreciate its authenticity and its use of AI for job searching and resume building." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022) DC Dipin C. CFO > "Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6626932) LN Lizi N. Financial Controller > "We also use the payroll platform, which is so nearly seamless, and I have to give a special shout-out to Waseem, who I’m always..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) MH Mandy H. Chief Operating Officer > "The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) DV Daniela V. HR Advisor > "A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and it is..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) AT Angela T. Office Manager > "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) MR Marie R. People Operations Specialist > "The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979) KW Ketmanto W. Application Support Engineer I > "The employee portal appears to be malfunctioning." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022) VR Verified Reviewer Administrative Clerrk > "reporting and processing payments is super easy." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080942) JS Jane S. Executive Assistant > "The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) JS Jane S. Executive Assistant > "The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) LN Lizi N. Financial Controller > "Still a couple of niggles with the integration between HR and Payroll platform." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) KP Kevina P. Accounts > "It's great that new employees can load their details in directly to HR and then it will import to Payroll. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584) VC Victoria C. HR Coordinator > "Importing data from my existing platform into EH, it was problematic and labour intensive." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483) KM Kimberley M. Administration Manager > "New system for a new company with a platform that is better for staff and easier for payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053) DG Dana G. Accounting > "Its not easy to cross check the terminated staff in payroll and Hr sites" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6678971) MK Michal K. IT Engineer > "Implementation was straightforward, guide sent from their support was really good." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080653) RL Rachel L. People and Culture Manager > "EH is completely let down by their learning management system which is a GO1 product." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) VC Victoria C. HR Coordinator > "Customer support, on-boarding, payroll and the overall HR platform is the best on the market." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483) LK Lana K. Human Resources > "Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some time and..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238) EC Edwin C. Design Consultant > "Submitting annual leaves to the company I work in through this software is a breeze." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291) Evelina S. Managing Director > "It's worth noting that, during this period, the company continued to accept our payments despite our non utilisation of their platform..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) JR Julius R. Contracts Administration > "It’s a breeze in navigating the software as it has features that makes the software user-friendly." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826) KP Kevina P. Accounts > "I am finding the reports difficult as they are very different to my old system I used." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584) SM Sarah M. Payroll Officer > "Customer service team have really helped us streamline our payroll processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553494) DV Daniela V. HR Advisor > "Some of the associates do not know the system very well and sometimes we receive odd answers." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) JR Julius R. Contracts Administration > "Overall, Employment Hero is a highly recommended software especially for offices with large employee number." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826) GD Gwilym D. CHRO > "Great system, but woeful support, they don't want you to get in touch with them when you need help." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055) DV Daniela V. HR Advisor > "Following the implementation, the customer support team and customer experience team always come back promptly." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) RP Rajesh P. Management Accountant > "Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not meet..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727) GY Gian Y. Management Accountant > "Employment hero team are always very responsive. Whenever I have a query, it always get answered within a few minutes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628674) KM Kirsten M. CEO > "went through all this ridiculous training (4-6 weeks of module after module and calls etc) on the system only for most of it to not..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) RL Rachel L. People and Culture Manager > "The Swag app is very easy to use especially for our employees who don't work in front of the PC." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) MH Mandy H. Chief Operating Officer > "So managers have consistently wrong holiday dates for their employees." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) KI Kimolee I. HR and Office Administrator > "Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6685196) Evelina S. Managing Director > "We've also had to pay about $500 for the EH Payroll subscription, but we've lost more time/money on our internal resources trying to..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) JS Jane S. Executive Assistant > "However, once it was properly configured, the system has performed smoothly and reliably." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) KM Kirsten M. CEO > "I hate that it reverts to obsolete settings and constantly messes with the payroll integration." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) MR Marie R. People Operations Specialist > "Good robust system but their customer/tech support could be easier to contact" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979) RC Rob C. CFO > "Some parts aren't intuitive to use." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080) LN Lizi N. Financial Controller > "It has helped us streamline our processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) David H. HR Manager > "The Payroll and HR platforms, although linked, have small discrepancies of information and other features that do not sync and/or..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4616040) KM Kirsten M. CEO > "I liked the idea that our onboarding could be hosted in one place and seemlessly integrated with our payroll platform." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) TN Tim N. System Management > "This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653) CW Catherine W. Business Manager > "Easy system to follow and use, we have both payroll and HR" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655437) Evelina S. Managing Director > "The account manager initially thought to guide us, seemed to provide misleading information, possibly in pursuit of expediting a sale." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) LK Lana K. Human Resources > "Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238) SA Solomon A. Payroll > "Leaves room for human error and is thus at risk of none compliance." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800) CS Cristina S. HR and Operations Manager > "Easy to navigate and integrates everything we need." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553683) RL Rachel L. People and Culture Manager > "It's not intuitive." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) EC Edwin C. Design Consultant > "The interface of Employment Hero is very easy to navigate." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291) VR Verified Reviewer HR Manager > "Better access management to features and employee files - security setting and default position on some features can be frustrating." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4784669) Evelina S. Managing Director > "A more responsive approach and transparent communication would greatly enhance our overall experience and confidence in the company's..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) SriRam Sudarsan V. Business Owner > "There is no negotiations with the Employment Hero team since they dont respond" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094) Suzannah R. Human Resources Assistant > "With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all applicable..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3737734) TN Tim N. System Management > "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653) AC Aljon C. Bookkeeper > "All good, the support can contacted easily." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080) SriRam Sudarsan V. Business Owner > "Very bad customer service who did not even call me but closed the ticket." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094) ADW April D W. administration > "great customer support." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318) UC Utsav C. Sous Chef > "Not able to copy and paste an employee's shift to he next day is something that bothers me a lot." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385) ST Stephanie T. National People and Culture Manager > "Very user friendly for HR, managers & employees!" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6543081) RP Rajesh P. Management Accountant > "I guess expansion cannot necessarily be sustained." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727) MH Mandy H. Chief Operating Officer > "Payroll is quick and easy." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) SA Solomon A. Payroll > "The last couple have seen it deteriorate considerably. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800) ADW April D W. administration > "great service which is hard to find for the money" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318) CE Charlie E. Corporate Services Coordinator > "The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need it to." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) AM Alyssa M. Operations Manager > "So far so good, I have had plenty of help from the team," [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541312) CE Charlie E. Corporate Services Coordinator > "It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality behind." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) KM Kimberley M. Administration Manager > "The sales & onboarding team have been very supportive. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053) UC Utsav C. Sous Chef > "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great experience." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385) BH Bernadette H. Director > "We have streamlined onboarding, policy management, contract management, Employee documentation and many other processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4822125) MB Margaret B. Health Service Manager > "The role out of SWAG was difficult as employees got confused between HR and payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4828683) CE Charlie E. Corporate Services Coordinator > "Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) LM Logan M. CEO > "Backend on the website is very complicated compared to the system we use (that we were going to move from but decided not to). " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4642799) JS Jen S. People & Culture Manager > "Great automation of what used to be heavy processes" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___5023002) FW Fiona W. CEO > "The additional fee we paid for a managed implementation was entirely wasted as we were told time after time "no you have to do that..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___3333952) [View Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/) ER Ernesto R. Quality Assurance > "It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is effective,..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414) GS Gift S. Human Resources Clerk > "However, the system administrator experience can be deeply frustrating; the legacy interface is notoriously rigid, generating custom reports is an overly complex chore, and finding..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016) HD Haley D. Accounting Admin > "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations in one..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573) DY Diana Y. Former HR Specialist. No longer with Summit. > "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a call-back. And..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697) HM Hailey M. Hr Generalist > "I found it to be a reliable and comprehensive platform for managing payroll, HR tasks, benefits, and employee information all in one place. While there was a bit of a learning curve..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7151374) DH Denise H. Paralegal > "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with my type of..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622) AS Amy S. Intake Coordinator > "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and employee data..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351) Hallye N. Operations Manager > "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383) Heather C. Flight Ops Coordinator > "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475) DE Dave E. Maintenance Tech > "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of tickets and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292) VR Verified Reviewer Customer Service Expert > "It delivers highly accurate time tracking for payroll and robust reporting tools that provide clear, instant insights." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179453) RG Ruby G. Patient Advocate > "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564) BM Bernice M. HR > "It helps streamline HR and payroll processes, reduces administrative workload, and provides employees with easy access to important information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7163803) MW Melinda W. Owner > "Tasks like reporting or navigating between features can take extra time to learn, and customer support can sometimes be slow or inconsistent, which adds to the frustration." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) RA Rochel A. Delivery Station Associate > "As a person who has applied companies who uses ADP Workforce Now it gives a security and makes my application easier to where you have the same software runs only for your payroll..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7167256) Yatra P. Omni Associate > "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834) Sera A. Realtor > "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116) GS Gift S. Human Resources Clerk > "both the desktop and mobile interfaces can feel sluggish, dated, and unintuitive compared to modern standalone software." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016) Osvaldo C. Sales Manager > "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can feel..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151) NdM N'dea M. Human Resources Technician > "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual entry after..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341) SQ Samantha Q. HR Manager > "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and employee..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) RR Rebecca R. Production Office Manager > "Now is that some features can feel a bit complex or not as intuitive as they could be, especially when navigating more detailed reports or advanced settings." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7139290) SB Sydney B. AGM > "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times, etc)" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905) LI Lucas I. Affiliate Manager > "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368) VR Verified Reviewer HR Assisttant > "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085) VR Verified Reviewer Customer Service > "ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878) Katie T. Team Gymnastics Coach > "Overall, we have liked the front end that most employees use, and the backend to do payroll. Whenever I need to check paystubs and whatnot, my login works seamlessly." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) Sandrine L. Team Leader > "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659) VR Verified Reviewer Accountant > "All the information is on one page You can get a whole picture of all data, payroll information / benefits all in one glance" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388) VR Verified Reviewer FA > "Customization options are kind of insufficient for specific business needs from an admin perspective." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764) Dana P. Staffing Coordinator > "It was amazing to track hours, view PTO banks, as well as clock in and our directly on the app." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7138446) Victoria H. HR Director > "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975) ML Martin L. sdr > "The mobile app is surprisingly reliable for checking my remaining PTO or clocking in/out without needing a desktop" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168) JG Jesus G. Case Worker > "It can be slow at times, I had some issues with it not loading right away, and missing a clock in due to that." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7143180) VR Verified Reviewer Commercial Advisor > "Reliable and simple way to manage and view payroll for both companies and employees, accessible via web login" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128719) VR Verified Reviewer CHIEF ACCOUNTING OFFICER > "Set up was a lot of work, time consuming onboarding and configuration across modules, platforms and features" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153595) STE Sai Teja E. Construction Project Manager > "I also like that reports can be generated when needed, which makes it easier to review payroll and employee records." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153232) RI Ricardo I. Customer Service Representative > "What I least like about ADP Workforce Now is how tedious it can be to log in, specially if more than one workplace uses ADP." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152827) NK Navpreet K. Team Leader > "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557) SB Sydney B. AGM > "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905) BP BRITTANI P. Phlebotomist, CMA > "I have been using ADP with a handful of companies now and while some of the companies use it differently and add-ons the ease of knowing what you are getting and how to navigate the..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7149178) JT Jarvis T. Operations Manager > "It can be buried in menus and require too many clicks to perform simple tasks." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307) TP Toma P. Supervisor > "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257) MW Melinda W. Owner > "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) JT Jen T. Marketing > "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very complicated..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909) ML Martin L. sdr > "Navigating through the different modules can sometimes be confusing because there are so many layers of menus" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168) JM Jade M. Owner > "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725) Cynthia R. Clinician > "The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142310) AL Andrea L. Recruiting Specialist > "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system. While it..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635) Collette K. Practice Manager > "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243) AM Ami M. General Manager > "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee Benefits,..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480) SQ Samantha Q. HR Manager > "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) ER Ernesto R. Quality Assurance > "liked how ADP Workforce Now brings payroll, HR, benefits, and employee information into one easy-to-use platform." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414) Shawn M. VP HR > "Additionally, system updates or changes aren’t always clearly communicated, which can create confusion." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805) RM ROSHANBI M. Software Engy > "I have been using it as an employee who fills out attendance on a daily basis, completes mandate training modules, applies for leaves, tracking leaves, checking holiday calendar and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#SoftwareAdvice___6445711) TW Tabatha W. Nurse Supervisor > "The biggest downside was that the interface could sometimes feel outdated and not always intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698) AB Arina B. Assistant controller > "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187) VR Verified Reviewer Finance Associate > "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been using but..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081) Jordan M. HR Generalist > "I also really like the customization of the home page and the ability to push news and notifications to the app." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316) JH Jetta H. Intake Specialist > "Some processes require multiple steps, which can slow things down." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613) Shawn M. VP HR > "I also appreciate the self-service features for employees, which empower them to manage their own information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805) JH Jetta H. Intake Specialist > "Some processes require multiple steps, which can slow things down." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613) AG Anthony G. Wholesale parts sales mgr > "Use it every day in many aspects of my role at work and for other employees to show it’s value to the team" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7175331) PP Private P. Digital Marketing > "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205) MO Maxwell O. Program Manager > "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174) MF Mike F. Manager > "What I like least about ADP workforce is that it has some features that are quite inconvenient for me." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124041) JT Jarvis T. Operations Manager > "The login process was consistent and provided seamless access to my financial documents." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307) DS DEBORAH S. Controller > "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805) EF Ethan F. Logistics Coordinator > "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031) Katie T. Team Gymnastics Coach > "Sometimes, the app struggles to stay connected to the wifi." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) JM Jennifer M. Direct of Finance > "I love being about to login and create my own COI for a client immediately without waiting for an insurance provider." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7110448) RB Robreana B. Beauty > "The only issue I have is when someone loses their number and it needs to be updated, but you’re unable to login with out it." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6882548) AL Anthony L. Regulatory Coordinator > "The organization of the web site makes it easy to navigate, easy to put in my hours, request time off, and find my pay stubs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087489) Karishma T. Software Development Engineer II > "Well, in my 2 years of experience there is nothing as such that I don't like about ADP but I guess the page load metrics works little slow perhaps as whenever I open the ADP for..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6466654) TB Tamiko B. Assistant Manager > "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856) VR Verified Reviewer Accountant > "Every time we try to run payroll we run into system errors." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388) KR Kari R. HR and Administration Manager > "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963) AT Aniruddha T. Program Manager > "Initially, the mobile app back in 2021 had huge glitches which were forcing me to log out and log back in multiple times to get to the main dashboard." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478662) AB Arina B. Assistant controller > "The platform is scalable, which means it can grow with your business, accommodating increasing numbers of employees and more complex HR needs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187) Katie T. Team Gymnastics Coach > "I don't know whether the fault is our wifi connectivity or the app itself." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) [View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/) ## User interface [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) 4.43 (239) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) 4.43 (7,228) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Employment Hero Top features 32/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/144645/Employment-Hero/#features) ADP Workforce Now 30/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/155895/WorkforceNow/#features) ### Recognition No recognitions have been awarded to Employment Hero ADP Workforce Now is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Employment Hero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Workforce Now Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Employment Hero - By Employment Hero - Located in Australia - Founded in 2014 ADP Workforce Now - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-144645/WebPay-vs-Employment-Hero) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) $10/month Price $8/month 4.2 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/144645-172127/Employment-Hero-vs-Rippling) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) $10/month Price $10/month 4.2 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-144645/BambooHR-vs-Employment-Hero) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) $10/month Price $29/month 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144645-153140/Employment-Hero-vs-Connecteam) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-144645/Paycom-vs-Employment-Hero) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-155895/Patriot-Software-vs-WorkforceNow) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-144645/Paycor-Perform-vs-Employment-Hero) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-155895/Paycor-Perform-vs-WorkforceNow)