---
title: "Compare Employment Hero vs ADP Workforce Now 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Employment Hero and ADP Workforce Now based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/144645-155895/Employment-Hero-vs-WorkforceNow"
page_type: "comparison"
language: "en"
---

# Employment Hero vs ADP Workforce Now Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Employment HeroADP Workforce Now2/4 selected

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

[## Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

209

Neutral

17

Negative

13

[## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,274 reviews](#user-reviews)

Positive

6,412

Neutral

660

Negative

202

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Direct Deposit

NA

Employee Database

4.4

Data Import/Export

\--

Mobile Access

4.0

Multi-Country

1.0

74%Fit

Missing features

Feature ratings

Direct Deposit

4.8

Employee Database

4.5

Data Import/Export

NA

Mobile Access

4.4

Multi-Country

4.0

User satisfaction

User satisfaction

4.4

User reviews[239](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.3

Customer support

4.1

User satisfaction

4.4

User reviews[7,274](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$10Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail.

Best for

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more.

## User reviews

Pros & cons

JS

Jane S.

Executive Assistant

> "The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

AT

Angela T.

Office Manager

> "We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

SB

Shell B.

HR Advisor

> "Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622441)

AT

Angela T.

Office Manager

> "The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

KW

Ketmanto W.

Application Support Engineer I

> "I appreciate its authenticity and its use of AI for job searching and resume building."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022)

DC

Dipin C.

CFO

> "Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6626932)

LN

Lizi N.

Financial Controller

> "We also use the payroll platform, which is so nearly seamless, and I have to give a special shout-out to Waseem, who I’m always..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

AT

Angela T.

Office Manager

> "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

DV

Daniela V.

HR Advisor

> "A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

KW

Ketmanto W.

Application Support Engineer I

> "The employee portal appears to be malfunctioning."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022)

MR

Marie R.

People Operations Specialist

> "The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

JS

Jane S.

Executive Assistant

> "The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA)..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

JS

Jane S.

Executive Assistant

> "The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

LN

Lizi N.

Financial Controller

> "Still a couple of niggles with the integration between HR and Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

KP

Kevina P.

Accounts

> "It's great that new employees can load their details in directly to HR and then it will import to Payroll. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584)

VC

Victoria C.

HR Coordinator

> "Importing data from my existing platform into EH, it was problematic and labour intensive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483)

KM

Kimberley M.

Administration Manager

> "New system for a new company with a platform that is better for staff and easier for payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053)

DG

Dana G.

Accounting

> "Its not easy to cross check the terminated staff in payroll and Hr sites"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6678971)

VC

Victoria C.

HR Coordinator

> "Customer support, on-boarding, payroll and the overall HR platform is the best on the market."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483)

LK

Lana K.

Human Resources

> "Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238)

EC

Edwin C.

Design Consultant

> "Submitting annual leaves to the company I work in through this software is a breeze."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291)

Evelina S.

Managing Director

> "It's worth noting that, during this period, the company continued to accept our payments despite our non utilisation of their..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

VR

Verified Reviewer

Administrative Clerrk

> "reporting and processing payments is super easy."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080942)

KP

Kevina P.

Accounts

> "I am finding the reports difficult as they are very different to my old system I used."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584)

JR

Julius R.

Contracts Administration

> "It’s a breeze in navigating the software as it has features that makes the software user-friendly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826)

DV

Daniela V.

HR Advisor

> "Some of the associates do not know the system very well and sometimes we receive odd answers."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

MK

Michal K.

IT Engineer

> "Implementation was straightforward, guide sent from their support was really good."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080653)

GD

Gwilym D.

CHRO

> "Great system, but woeful support, they don't want you to get in touch with them when you need help."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055)

SM

Sarah M.

Payroll Officer

> "Customer service team have really helped us streamline our payroll processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553494)

RP

Rajesh P.

Management Accountant

> "Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727)

JR

Julius R.

Contracts Administration

> "Overall, Employment Hero is a highly recommended software especially for offices with large employee number."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826)

KM

Kirsten M.

CEO

> "went through all this ridiculous training (4-6 weeks of module after module and calls etc) on the system only for most of it to..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

DV

Daniela V.

HR Advisor

> "Following the implementation, the customer support team and customer experience team always come back promptly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

Evelina S.

Managing Director

> "We've also had to pay about $500 for the EH Payroll subscription, but we've lost more time/money on our internal resources..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

GY

Gian Y.

Management Accountant

> "Employment hero team are always very responsive. Whenever I have a query, it always get answered within a few minutes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628674)

MH

Mandy H.

Chief Operating Officer

> "The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

KI

Kimolee I.

HR and Office Administrator

> "Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6685196)

KM

Kirsten M.

CEO

> "I hate that it reverts to obsolete settings and constantly messes with the payroll integration."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

JS

Jane S.

Executive Assistant

> "However, once it was properly configured, the system has performed smoothly and reliably."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

RC

Rob C.

CFO

> "Some parts aren't intuitive to use."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080)

MR

Marie R.

People Operations Specialist

> "Good robust system but their customer/tech support could be easier to contact"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

David H.

HR Manager

> "The Payroll and HR platforms, although linked, have small discrepancies of information and other features that do not sync..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4616040)

LN

Lizi N.

Financial Controller

> "It has helped us streamline our processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

TN

Tim N.

System Management

> "This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

KM

Kirsten M.

CEO

> "I liked the idea that our onboarding could be hosted in one place and seemlessly integrated with our payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

Evelina S.

Managing Director

> "The account manager initially thought to guide us, seemed to provide misleading information, possibly in pursuit of expediting..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

CW

Catherine W.

Business Manager

> "Easy system to follow and use, we have both payroll and HR"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655437)

SA

Solomon A.

Payroll

> "Leaves room for human error and is thus at risk of none compliance."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

LK

Lana K.

Human Resources

> "Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238)

RL

Rachel L.

People and Culture Manager

> "EH is completely let down by their learning management system which is a GO1 product."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

CS

Cristina S.

HR and Operations Manager

> "Easy to navigate and integrates everything we need."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553683)

VR

Verified Reviewer

HR Manager

> "Better access management to features and employee files - security setting and default position on some features can be..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4784669)

EC

Edwin C.

Design Consultant

> "The interface of Employment Hero is very easy to navigate."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291)

SriRam Sudarsan V.

Business Owner

> "There is no negotiations with the Employment Hero team since they dont respond"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

Evelina S.

Managing Director

> "A more responsive approach and transparent communication would greatly enhance our overall experience and confidence in the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

MH

Mandy H.

Chief Operating Officer

> "So managers have consistently wrong holiday dates for their employees."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

AC

Aljon C.

Bookkeeper

> "All good, the support can contacted easily."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080)

TN

Tim N.

System Management

> "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

ADW

April D W.

administration

> "great customer support."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

SriRam Sudarsan V.

Business Owner

> "Very bad customer service who did not even call me but closed the ticket."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

ST

Stephanie T.

National People and Culture Manager

> "Very user friendly for HR, managers & employees!"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6543081)

UC

Utsav C.

Sous Chef

> "Not able to copy and paste an employee's shift to he next day is something that bothers me a lot."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

ADW

April D W.

administration

> "great service which is hard to find for the money"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

RP

Rajesh P.

Management Accountant

> "I guess expansion cannot necessarily be sustained."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727)

AM

Alyssa M.

Operations Manager

> "So far so good, I have had plenty of help from the team,"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541312)

SA

Solomon A.

Payroll

> "The last couple have seen it deteriorate considerably. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

KM

Kimberley M.

Administration Manager

> "The sales & onboarding team have been very supportive. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053)

CE

Charlie E.

Corporate Services Coordinator

> "The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

BH

Bernadette H.

Director

> "We have streamlined onboarding, policy management, contract management, Employee documentation and many other processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4822125)

CE

Charlie E.

Corporate Services Coordinator

> "It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

CE

Charlie E.

Corporate Services Coordinator

> "Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

UC

Utsav C.

Sous Chef

> "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

RL

Rachel L.

People and Culture Manager

> "The Swag app is very easy to use especially for our employees who don't work in front of the PC."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

MB

Margaret B.

Health Service Manager

> "The role out of SWAG was difficult as employees got confused between HR and payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4828683)

Suzannah R.

Human Resources Assistant

> "With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3737734)

LM

Logan M.

CEO

> "Backend on the website is very complicated compared to the system we use (that we were going to move from but decided not to). "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4642799)

Kellie J.

People and Culture Manager

> "The recruitment function is so easy and allows multiple people to be involved in each step of the process."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4802050)

RL

Rachel L.

People and Culture Manager

> "It's not intuitive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

KN

Kevin N.

IT Project Manager

> "Easy straightforward interface with integration of many common features of an HR/Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4040331)

FW

Fiona W.

CEO

> "The additional fee we paid for a managed implementation was entirely wasted as we were told time after time "no you have to do..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___3333952)

KN

Kevin N.

IT Project Manager

> "Easy straightforward interface with integration of many common features of an HR/Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4040331)

RC

Rob C.

CFO

> "Some parts aren't intuitive to use."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080)

VA

Vincent A.

People & Capability Business Partner

> "The visual imagery of this program makes it easier to use also."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___2712553)

UC

Utsav C.

Sous Chef

> "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

AA

Adele A.

People and Culture Director

> "It is so easy to understand and use therefore easy to teach how to use"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6095793)

RL

Rachel L.

People and Culture Manager

> "It's not intuitive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

BT

Bradley T.

Lead CX Specialist

> "Makes tedious functions a lot more user friendly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3961188)

LN

Lizi N.

Financial Controller

> "Still a couple of niggles with the integration between HR and Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

IP

Ingrid P.

Corporate Engagement Specialist

> "This product has been easy to implement for our large company to get behind, understand and use daily."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3355759)

TN

Tim N.

System Management

> "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

DD

David D.

HR Manager

> "Having a system that's easy to implement and use is great."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3180725)

AZ

Adrian Z.

Chief Operations Officer

> "Because we use Keypay already, they have not handle the integration with Keypay well."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___2492399)

MR

Marie R.

People Operations Specialist

> "Good robust system but their customer/tech support could be easier to contact"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

KN

Kevin N.

IT Project Manager

> "Very difficult to deal with. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4040331)

AC

Aljon C.

Bookkeeper

> "All good, the support can contacted easily."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080)

AT

Angela T.

Office Manager

> "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

ADW

April D W.

administration

> "great customer support."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

GD

Gwilym D.

CHRO

> "Great system, but woeful support, they don't want you to get in touch with them when you need help."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055)

SA

Solomon A.

Payroll

> "Use to have great customer service."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

SriRam Sudarsan V.

Business Owner

> "Very bad customer service who did not even call me but closed the ticket."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

[View Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

ER

Ernesto R.

Quality Assurance

> "It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414)

GS

Gift S.

Human Resources Clerk

> "However, the system administrator experience can be deeply frustrating; the legacy interface is notoriously rigid, generating custom reports is an overly complex chore, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016)

HM

Hailey M.

Hr Generalist

> "I found it to be a reliable and comprehensive platform for managing payroll, HR tasks, benefits, and employee information all in one place. While there was a bit of a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7151374)

Hallye N.

Operations Manager

> "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

DE

Dave E.

Maintenance Tech

> "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292)

BW

Bradford W.

Guarding

> "I like having payroll, benefits, tax forms, and time off requests all in one place, and being able to access everything from my phone or computer."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

MW

Melinda W.

Owner

> "Tasks like reporting or navigating between features can take extra time to learn, and customer support can sometimes be slow or inconsistent, which adds to the frustration."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

BW

Bradford W.

Guarding

> "I found the self-service features convenient and appreciated being able to use the system from both my computer and mobile device. While the interface can occasionally be a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

GS

Gift S.

Human Resources Clerk

> "both the desktop and mobile interfaces can feel sluggish, dated, and unintuitive compared to modern standalone software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016)

VR

Verified Reviewer

Customer Service Expert

> "It delivers highly accurate time tracking for payroll and robust reporting tools that provide clear, instant insights."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179453)

NdM

N'dea M.

Human Resources Technician

> "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341)

BM

Bernice M.

HR

> "It helps streamline HR and payroll processes, reduces administrative workload, and provides employees with easy access to important information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7163803)

RR

Rebecca R.

Production Office Manager

> "Now is that some features can feel a bit complex or not as intuitive as they could be, especially when navigating more detailed reports or advanced settings."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7139290)

RA

Rochel A.

Delivery Station Associate

> "As a person who has applied companies who uses ADP Workforce Now it gives a security and makes my application easier to where you have the same software runs only for your..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7167256)

DY

Diana Y.

Former HR Specialist. No longer with Summit.

> "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697)

HD

Haley D.

Accounting Admin

> "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573)

VR

Verified Reviewer

Customer Service

> "ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

BS

Brian S.

Operations Manager

> "However, occasional technical issues and limited customization options prevent me from giving it a perfect score."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172)

Heather C.

Flight Ops Coordinator

> "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475)

VR

Verified Reviewer

FA

> "Customization options are kind of insufficient for specific business needs from an admin perspective."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764)

Katie T.

Team Gymnastics Coach

> "Overall, we have liked the front end that most employees use, and the backend to do payroll. Whenever I need to check paystubs and whatnot, my login works seamlessly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

Victoria H.

HR Director

> "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975)

Dana P.

Staffing Coordinator

> "It was amazing to track hours, view PTO banks, as well as clock in and our directly on the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7138446)

DH

Denise H.

Paralegal

> "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622)

QC

Quan C.

Director

> "Our staff quickly learned how to clock in and out, check their schedules, and access their pay information with very little training."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

JG

Jesus G.

Case Worker

> "It can be slow at times, I had some issues with it not loading right away, and missing a clock in due to that."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7143180)

VR

Verified Reviewer

Commercial Advisor

> "Reliable and simple way to manage and view payroll for both companies and employees, accessible via web login"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128719)

VR

Verified Reviewer

CHIEF ACCOUNTING OFFICER

> "Set up was a lot of work, time consuming onboarding and configuration across modules, platforms and features"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153595)

STE

Sai Teja E.

Construction Project Manager

> "I also like that reports can be generated when needed, which makes it easier to review payroll and employee records."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153232)

RI

Ricardo I.

Customer Service Representative

> "What I least like about ADP Workforce Now is how tedious it can be to log in, specially if more than one workplace uses ADP."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152827)

NK

Navpreet K.

Team Leader

> "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

RG

Ruby G.

Patient Advocate

> "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564)

QC

Quan C.

Director

> "The transition was much smoother than we expected, and the platform has helped us streamline our payroll and employee time tracking."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

JT

Jarvis T.

Operations Manager

> "It can be buried in menus and require too many clicks to perform simple tasks."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307)

BP

BRITTANI P.

Phlebotomist, CMA

> "I have been using ADP with a handful of companies now and while some of the companies use it differently and add-ons the ease of knowing what you are getting and how to..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7149178)

MW

Melinda W.

Owner

> "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

BW

Bradford W.

Guarding

> "The platform makes it easy to access pay stubs tax documents, benefits information, and time-off requests in one place."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

Yatra P.

Omni Associate

> "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834)

Sera A.

Realtor

> "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116)

Cynthia R.

Clinician

> "The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142310)

TP

Toma P.

Supervisor

> "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257)

Collette K.

Practice Manager

> "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243)

Osvaldo C.

Sales Manager

> "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151)

SQ

Samantha Q.

HR Manager

> "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

JM

Jade M.

Owner

> "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725)

Shawn M.

VP HR

> "Additionally, system updates or changes aren’t always clearly communicated, which can create confusion."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805)

AL

Andrea L.

Recruiting Specialist

> "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system...."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was that the interface could sometimes feel outdated and not always intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

LI

Lucas I.

Affiliate Manager

> "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368)

ER

Ernesto R.

Quality Assurance

> "liked how ADP Workforce Now brings payroll, HR, benefits, and employee information into one easy-to-use platform."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414)

VR

Verified Reviewer

Finance Associate

> "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081)

SB

Sydney B.

AGM

> "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times,..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

Sandrine L.

Team Leader

> "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659)

Shawn M.

VP HR

> "I also appreciate the self-service features for employees, which empower them to manage their own information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805)

PP

Private P.

Digital Marketing

> "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205)

AG

Anthony G.

Wholesale parts sales mgr

> "Use it every day in many aspects of my role at work and for other employees to show it’s value to the team"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7175331)

MF

Mike F.

Manager

> "What I like least about ADP workforce is that it has some features that are quite inconvenient for me."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124041)

MO

Maxwell O.

Program Manager

> "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174)

DS

DEBORAH S.

Controller

> "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805)

VR

Verified Reviewer

HR Assisttant

> "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085)

Katie T.

Team Gymnastics Coach

> "Sometimes, the app struggles to stay connected to the wifi."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

JT

Jarvis T.

Operations Manager

> "The login process was consistent and provided seamless access to my financial documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307)

Katie T.

Team Gymnastics Coach

> "I don't know whether the fault is our wifi connectivity or the app itself."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

EF

Ethan F.

Logistics Coordinator

> "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031)

NV

Nina V.

Director

> "Some of the menus are buried and require too many clicks to get to the information you need."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046625)

TB

Tamiko B.

Assistant Manager

> "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856)

LM

Laura M.

Sales Specialist

> "At times, it can be difficult to navigate through the benefits section for employees to compare different plans."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993)

KR

Kari R.

HR and Administration Manager

> "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963)

VR

Verified Reviewer

Group Fitness Instructor

> "Given that I can only clock in and out when I'm at my employer's location where internet is subpar, that presents difficulties tracking time accurately."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6666216)

NE

Nicholas E.

Framer

> "ADP produces all of our year end reports quickly and on time, reducing any stress on us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675)

SB

Sydney B.

AGM

> "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

KA

Karla A.

Manager

> "I especially like seeing the organizations charts, all relevant info for my direct reports, like emergency contacts, and all of my data so quickly and easily."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6597833)

LJ

Latrease J.

Lab Tech

> "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839)

NK

Navpreet K.

Team Leader

> "ADP works well for handling payroll, tracking hours, and managing employee info."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

AM

Anita M.

Finance Director

> "When working with ADP we never get to work with the same individual, resulting in a long discussion of us trying to explain our problem over and over again. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825)

CS

Cassandra S.

Clinical Services Manager

> "What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6531560)

NE

Nicholas E.

Framer

> "Getting in contact with a person to help for any issues is not very easy and takes quite a while to hear back."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

VR

Verified Reviewer

FA

> "Customization options are kind of insufficient for specific business needs from an admin perspective."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764)

JT

Jen T.

Marketing

> "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909)

MW

Melinda W.

Owner

> "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

Jordan M.

HR Generalist

> "I also really like the customization of the home page and the ability to push news and notifications to the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was that the interface could sometimes feel outdated and not always intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698)

BS

Brian S.

Operations Manager

> "The user interface is intuitive, and the system's ease of use has streamlined our processes."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172)

CW

Colter W.

Developer

> "The home/dashboard page can seem cluttered or void of useful links."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6667820)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

JC

Jennifer C.

Director Customer Service

> "ADP does not offer a way to integrate payroll with other parts of our business"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478470)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

DM

Danielle M.

Revenue cycle manager

> "I am having trouble getting ADP to integrate with Quickbooks but i am not sure if it is an issue with quickbooks or ADP as I have not had much help with either company..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3993428)

AB

Arina B.

Assistant controller

> "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187)

JH

Jamille H.

Human Resources Manager

> "Overall, I believe there are many functions needed that are not found in ADP WFN; the workflows are limited or non-existent and integration with other programs isn't that..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3231276)

MT

Mike T.

Director of Product Training

> "The app works seamlessly and fully integrated with iOS/Android security systems."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6617494)

AD

Alisha D.

HR

> "Scheduling is tedious and needs to offer better calendars that are easily integrated"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3684944)

GT

Grace T.

Sales Rep

> "They made it easy to know which documents I needed to provide and a easy step by step guide for the new hire paper work"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7012390)

VR

Verified Reviewer

People Operations Coordinator

> "I did not always have the easiest time getting these things done."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817)

Katie T.

Team Gymnastics Coach

> "ADP Workforce Now has been an easy-to-use product for our gymnastics facility."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

JM

Janet M.

HR Manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182)

VR

Verified Reviewer

Customer Service

> "It's easy enough for me to use, and it holds onto all of the old reviews and things."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878)

JM

Janet M.

HR Manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182)

FC

Fannie C.

estimator

> "It is simple, intuitive, and high-quality software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7173035)

HR

Henry R.

Portfolio Manager

> "Honestly though it's hard to finds cons with this software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7077694)

NW

Nolan W.

Strategic Growth Manager

> "The product is great, and they operate more in a partnership with account managers, and support staff to assist HR, Payroll, and Operations teams within an organization."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6710668)

DE

Dave E.

Maintenance Tech

> "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292)

QC

Quan C.

Director

> "The customer support team has also been responsive and helpful whenever we have had questions or needed assistance."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

LJ

Latrease J.

Lab Tech

> "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839)

MEM

Mary Ellen M.

Owner

> "My issues are always resolved when I contact customer service."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136331)

VR

Verified Reviewer

People Operations Coordinator

> "Not great overall, I think the customer service could have been more helpful when it came to resolving issues."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817)

VR

Verified Reviewer

QA Specialist

> "My overall experience with APT was very positive. As the only negative was customer experience and that is a function I have only ever needed once, it hardly tarnished my..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7079213)

AV

Alexandra V.

People Business Partner

> "The payroll experience was the dealbreaker, as our customer support team often gave us faulty advice and made the process cumbersome."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6712542)

[View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

## User interface

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

4.43 (239)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

4.43 (7,274)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Employment Hero

Top features

26/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/144645/Employment-Hero/#features)

ADP Workforce Now

24/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/155895/WorkforceNow/#features)

### Recognition

No recognitions have been awarded to Employment Hero

No recognitions have been awarded to ADP Workforce Now

### Deployment & support

Employment Hero

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ADP Workforce Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Employment Hero

-   By Employment Hero
-   Located in Australia
-   Founded in 2014

ADP Workforce Now

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

$10/month

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-144645/WebPay-vs-Employment-Hero)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.3

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

$10/month

Price

CA$8/month

4.2

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/144645-172127/Employment-Hero-vs-Rippling)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

$10/month

Price

$10/month

4.2

Features

4.4

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110968-144645/BambooHR-vs-Employment-Hero)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$10/month

Price

$29/month

4.2

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144645-153140/Employment-Hero-vs-Connecteam)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

$10/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-144645/Paycom-vs-Employment-Hero)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$10/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-144645/Paycor-Perform-vs-Employment-Hero)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.1

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow)