# Compare Employment Hero vs Checkr 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Employment Hero and Checkr based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144645-177814/Employment-Hero-vs-Checkr --- # Employment Hero vs Checkr Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Employment HeroCheckr2/4 selected [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.5 (299)](https://www.capterra.com/p/177814/Checkr/reviews/) [## Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Starting Price $10.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [239 reviews](#user-reviews) Positive 209 Neutral 17 Negative 13 [## Checkr](https://www.capterra.com/p/177814/Checkr/)[4.5 (299)](https://www.capterra.com/p/177814/Checkr/reviews/) Starting Price $29.99 Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.7 Customer Service 4.2 Reviews Sentiment Based on [299 reviews](#user-reviews) Positive 273 Neutral 3 Negative 23 ## Summary * * * Key features rated by users Features selected based on 18,121 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit High performer Feature ratings Payroll Management 3.8 Employee Database 4.4 HR Management 4.4 Time & Attendance 4.1 Employee Management 4.3 \--%Fit Missing features Feature ratings Payroll Management NA Employee Database NA HR Management NA Time & Attendance NA Employee Management NA User satisfaction User satisfaction 4.4 User reviews[239](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.3 Customer support 4.1 User satisfaction 4.5 User reviews[299](https://www.capterra.com/p/177814/Checkr/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.4 Customer support 4.2 Price starts from Price starts from $10Usage Based, Per Month - Free version - Free trial Price starts from $29.99Usage Based, Not provided by vendor - Free version - Free trial Best for Best for Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. Best for Mid-market and enterprise companies hiring at scale across staffing, retail, healthcare, hospitality, and gig economy sectors. ## User reviews Pros & cons JS Jane S. Executive Assistant > "The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) KW Ketmanto W. Application Support Engineer I > "The employee portal appears to be malfunctioning." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022) KW Ketmanto W. Application Support Engineer I > "I appreciate its authenticity and its use of AI for job searching and resume building." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022) LK Lana K. Human Resources > "Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some time..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238) SB Shell B. HR Advisor > "Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622441) AT Angela T. Office Manager > "We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) LN Lizi N. Financial Controller > "We also use the payroll platform, which is so nearly seamless, and I have to give a special shout-out to Waseem, who I’m always..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) AT Angela T. Office Manager > "The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) DV Daniela V. HR Advisor > "A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) DC Dipin C. CFO > "Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6626932) MR Marie R. People Operations Specialist > "The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979) MH Mandy H. Chief Operating Officer > "The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) VR Verified Reviewer Administrative Clerrk > "reporting and processing payments is super easy." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080942) AT Angela T. Office Manager > "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) JS Jane S. Executive Assistant > "The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) JS Jane S. Executive Assistant > "The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) KP Kevina P. Accounts > "It's great that new employees can load their details in directly to HR and then it will import to Payroll. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584) LN Lizi N. Financial Controller > "Still a couple of niggles with the integration between HR and Payroll platform." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) KM Kimberley M. Administration Manager > "New system for a new company with a platform that is better for staff and easier for payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053) VC Victoria C. HR Coordinator > "Importing data from my existing platform into EH, it was problematic and labour intensive." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483) LK Lana K. Human Resources > "Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238) DG Dana G. Accounting > "Its not easy to cross check the terminated staff in payroll and Hr sites" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6678971) MK Michal K. IT Engineer > "Implementation was straightforward, guide sent from their support was really good." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080653) RL Rachel L. People and Culture Manager > "EH is completely let down by their learning management system which is a GO1 product." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) VC Victoria C. HR Coordinator > "Customer support, on-boarding, payroll and the overall HR platform is the best on the market." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483) Evelina S. Managing Director > "It's worth noting that, during this period, the company continued to accept our payments despite our non utilisation of their..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) EC Edwin C. Design Consultant > "Submitting annual leaves to the company I work in through this software is a breeze." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291) KP Kevina P. Accounts > "I am finding the reports difficult as they are very different to my old system I used." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584) JR Julius R. Contracts Administration > "It’s a breeze in navigating the software as it has features that makes the software user-friendly." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826) DV Daniela V. HR Advisor > "Some of the associates do not know the system very well and sometimes we receive odd answers." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) BH Bernadette H. Director > "We have streamlined onboarding, policy management, contract management, Employee documentation and many other processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4822125) GD Gwilym D. CHRO > "Great system, but woeful support, they don't want you to get in touch with them when you need help." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055) SM Sarah M. Payroll Officer > "Customer service team have really helped us streamline our payroll processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553494) RP Rajesh P. Management Accountant > "Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727) JR Julius R. Contracts Administration > "Overall, Employment Hero is a highly recommended software especially for offices with large employee number." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826) VR Verified Reviewer HR Manager > "Better access management to features and employee files - security setting and default position on some features can be..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4784669) DV Daniela V. HR Advisor > "Following the implementation, the customer support team and customer experience team always come back promptly." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) SriRam Sudarsan V. Business Owner > "There is no negotiations with the Employment Hero team since they dont respond" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094) GY Gian Y. Management Accountant > "Employment hero team are always very responsive. Whenever I have a query, it always get answered within a few minutes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628674) KM Kirsten M. CEO > "went through all this ridiculous training (4-6 weeks of module after module and calls etc) on the system only for most of it to..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) RL Rachel L. People and Culture Manager > "The Swag app is very easy to use especially for our employees who don't work in front of the PC." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) MH Mandy H. Chief Operating Officer > "So managers have consistently wrong holiday dates for their employees." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) KI Kimolee I. HR and Office Administrator > "Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6685196) Evelina S. Managing Director > "We've also had to pay about $500 for the EH Payroll subscription, but we've lost more time/money on our internal resources trying..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) JS Jane S. Executive Assistant > "However, once it was properly configured, the system has performed smoothly and reliably." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) SriRam Sudarsan V. Business Owner > "Very bad customer service who did not even call me but closed the ticket." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094) MR Marie R. People Operations Specialist > "Good robust system but their customer/tech support could be easier to contact" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979) UC Utsav C. Sous Chef > "Not able to copy and paste an employee's shift to he next day is something that bothers me a lot." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385) LN Lizi N. Financial Controller > "It has helped us streamline our processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) KM Kirsten M. CEO > "I hate that it reverts to obsolete settings and constantly messes with the payroll integration." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) KM Kirsten M. CEO > "I liked the idea that our onboarding could be hosted in one place and seemlessly integrated with our payroll platform." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) RC Rob C. CFO > "Some parts aren't intuitive to use." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080) CW Catherine W. Business Manager > "Easy system to follow and use, we have both payroll and HR" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655437) David H. HR Manager > "The Payroll and HR platforms, although linked, have small discrepancies of information and other features that do not sync and/or..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4616040) CS Cristina S. HR and Operations Manager > "Easy to navigate and integrates everything we need." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553683) UC Utsav C. Sous Chef > "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great experience." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385) EC Edwin C. Design Consultant > "The interface of Employment Hero is very easy to navigate." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291) TN Tim N. System Management > "This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653) Evelina S. Managing Director > "A more responsive approach and transparent communication would greatly enhance our overall experience and confidence in the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) Evelina S. Managing Director > "The account manager initially thought to guide us, seemed to provide misleading information, possibly in pursuit of expediting a..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) Suzannah R. Human Resources Assistant > "With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3737734) MB Margaret B. Health Service Manager > "The role out of SWAG was difficult as employees got confused between HR and payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4828683) Kellie J. People and Culture Manager > "The recruitment function is so easy and allows multiple people to be involved in each step of the process." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4802050) SA Solomon A. Payroll > "Leaves room for human error and is thus at risk of none compliance." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800) AC Aljon C. Bookkeeper > "All good, the support can contacted easily." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080) RL Rachel L. People and Culture Manager > "It's not intuitive." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) ADW April D W. administration > "great customer support." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318) JR Jacob R. General Manager > "Setup was painfully long with minimal help especially with payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4824485) ST Stephanie T. National People and Culture Manager > "Very user friendly for HR, managers & employees!" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6543081) TN Tim N. System Management > "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653) MH Mandy H. Chief Operating Officer > "Payroll is quick and easy." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) RP Rajesh P. Management Accountant > "I guess expansion cannot necessarily be sustained." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727) ADW April D W. administration > "great service which is hard to find for the money" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318) SA Solomon A. Payroll > "The last couple have seen it deteriorate considerably. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800) AM Alyssa M. Operations Manager > "So far so good, I have had plenty of help from the team," [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541312) CE Charlie E. Corporate Services Coordinator > "The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) KM Kimberley M. Administration Manager > "The sales & onboarding team have been very supportive. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053) CE Charlie E. Corporate Services Coordinator > "It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) CE Charlie E. Corporate Services Coordinator > "Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) LM Logan M. CEO > "Backend on the website is very complicated compared to the system we use (that we were going to move from but decided not to). " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4642799) [View Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Amber W. VP of People Operations > "Checkr ensures all documentation is handled appropriately and provides background data quickly, supporting a smooth onboarding process..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7095619) TS Taylor S. Student Ministry Director > "Checkr has unreliable timeframes--sometimes you receive a background check quickly, other times it takes weeks with little help from..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6797916) SS Sara S. Director of HR > "My favorite part about Checkr is that the platform seamlessly integrates with our Paylocity system, so it feels as though it is a..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556) SS Sara S. Director of HR > "It can create confusion for both candidates and the HR team, especially when timelines are tight and onboarding schedules are impacted." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556) Robin L. Vice President of Human Resources > "It works seamlessly with our existing Applicant Tracking System (ATS) to automate data entry." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7106130) EJ Erik J. Director of HR > "I haven't been using them long enough to tell if there are any major drawbacks or negatives to describe." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7043921) MR McKinley R. Engagement and Development Specialist > "It also connects to our HRIS so manual administrative tasks are minimal, if not obsolete, using this service." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7043875) VR Verified Reviewer Assistant HR Director > "It is not easy to understand in terms of how far the background check goes and to what depth it goes." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7038399) EP Erika P. HR Manager > "I also love the feature they have where a candidate can provide an explanation to a crime or issue on their background check." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7083649) VR Verified Reviewer Assistant HR Director > "I was having a hard time finding out if it was a 7 year look back period or farther." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7038399) VR Verified Reviewer HR Generalist > "The platform is intuitive, making it easy to submit candidates for screening and track progress in real-time." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7039088) Michael R. Owner > "It took weeks to complete simple criminal history check on a few candidates due to undisclosed "court delays."" [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) SS Sara S. Director of HR > "Turnaround times are generally quick, and the integration with our systems has made the workflow much more efficient. While there are..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556) Michael R. Owner > "This coupled with their almost nonexistent customer service would make anyone lose their minds." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) JMB Jessica M. B. Director of People > "Requesting background checks outside of Paylocity's Recruitment module is very easy." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7045431) Michael R. Owner > "It should not take weeks to verify someone with no criminal history is clean." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) Heather F. HR Generalist > "Ease of use - the platform makes it easy to see the full list of candidates right on the home screen." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7108440) JJ John J. Owner > "They have succeeded in driving me away as a customer." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6786223) SG Steve G. Pastor > "The user interface is easy to navigate, and it works seamlessly behind the scenes with our member database." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6865452) JO Johna O. CEO > "I own a small business and we need dozens of background checks per year, so we can't work with an unethical, unreachable business. " [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) BN Baylee N. Talent Partner > "I like the ease of using checkr and the integrations its provides with Greenhouse." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) NR Nathaniel R. Chief Executive Officer > "Too bad this good company is going with losing the people contact." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6842766) BN Baylee N. Talent Partner > "I think Checkr is a great tool especially for small startups." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) Angela W. Managing Director > "I've been trying to reach someone at Checkr and the support is horrible. " [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6236332) EP Erika P. HR Manager > "They are so easy to use/ user friendly, and their customer support rocks!" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7083649) VR Verified Reviewer Manager > "The customer service is so slow, and that it takes this long to finish a background check that isnt accurate is mind boggling." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___4902649) CB Clint B. Owner > "I’ve been able to get thorough background checks on 2 of my new hires." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6746942) JO Johna O. CEO > "They only responded after I emailed twice and looped the sales team. And then their response was canned and they didn't resolve my..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) BN Baylee N. Talent Partner > "I like the ease of using it, and it's global presence" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) KJ Kim J. Owner > "You can't speak to any customer service representative." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6350383) SV Samantha V. Management > "It's reliability and fast track of valid information, timelines and professionalism" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6083615) JO Johna O. CEO > "In my case, I ordered a background check for $54, only to be charged an additional $95 for that check because of additional court fees! " [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) JO Johna O. CEO > "They make it very easy to get started and for job applicants to approve their background check." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) JJ John J. Owner > "Absolutely horrible customer service." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6786223) Monika C. Student > "This software delivers background check results fairly quickly and they send a copy of everything in detail to the candidate." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4581435) VR Verified Reviewer Owner > "However they do not provide the required fingerprinting level check for these position." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6227161) JR Justin R. Church Administrator > "I like that we are able to integrate Checkr into Planning Center Online so that we can seamless request and track background checks for..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326689) MD Michelle D. Head of Talent > "Consequently, I have to wait daily for a response from their CS team, and have several background checks that are in queue but can't be..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3538908) NK Nicholas K. CEO > "I liked that they have an online system that seems obvious." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4965148) Michael R. Owner > "Terrible candidate experience." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) LW Laura W. HR > "Once it was set up with our HRM it was easy to use" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4848559) JO Johna O. CEO > "Their sales team sure calls you about a million times, but when you want to call them with a question, you are out of luck. " [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) EA Emily A. Recruiter > "I love that it integrates with our HRIS so that I may order reports from my Paylocity portal once I hire and individual." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3328004) VR Verified Reviewer Owner > "The customer service was no help and displayed no interest in resolving my issues." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6227161) JL Jess L. Chief of Staff > "They were super helpful when we needed a copy of their SOC 2 report for compliance, AND when I needed access to their Canadian Checkr..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644) VR Verified Reviewer Manager > "They've given me background checks back that were wrong. " [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___4902649) AG Alina G. HCP Recruiter > "The whole process is easy for the user and in most cases, you get results quickly - sometimes in minutes. If the candidate is scheduling..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326634) GC Greg C. Automotive mechanic > "The cases just popping up as things you’ve gone through is enough for them to deny you work for another company that just uses them for..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288) VR Verified Reviewer Team Lead > "I also like how quick the turn around time is for finishing background checks." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4353978) GC Greg C. Automotive mechanic > "Turned me down for doordash and ubereats over charges i was never charged with that don’t even have anything to do with what I’d be doing..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288) DH DENICE H. Director of HR and Admin > "The have an excellent team, and they are fast and thorough." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6085691) GC Greg C. Automotive mechanic > "Shouldn’t deny people a job for another company over things they were never charged with that also have absolutely nothing bad towards the..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288) HT Heather T. Director of Communications > "The best feature was the ability to integrate this into our church's database software, Planning Center Online." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326804) JCG Joy Cristy G. costumer experience agent > "The cons that I can see on using Checkr is that when we search the drivers manually using their name, email, or even UUID, it sometimes..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3418840) Jackson W. Recruiting Assistant > "I mainly use this for pre-employment Background Checks, and it is usually fast, and gives good status updates along the day" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326661) CC Chris C. Pastor > "One issue I've had is the ability to renew a person's background check automatically, I see in the Checkr site that we have that ability,..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3346122) AP Amy P. Dir. of Training & Recruiting > "The integration of Checkr with our ATS Workstream makes it such a simple way to do the checks we need." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335165) MM Michelle M. Owner > "Although your backgrounds do come back in a timely fashion, your customer service is horribly lacking owners." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4548281) DM Dina M. Human Resource Manager > "The have a great widescreen service that is extremely inexpensive, then if something is found it then goes into the pricer more drilled..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3343930) SA Sarayah A. CEO > "The company is not thorough in their candidate background processing, things that are not relelvant are made relevant and when it brought..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3407395) CH Cassondra H. Senior Manger, Human Resources > "I have never had to contact customer service because I can always check status in the portal, which is rarely needed due to speed of..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326550) KB Kambren B. HR Generalist > "For example, if someone accidentally inputs their education incorrectly because they didnt complete a degree - it should be as easy as a..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335184) CM Cyd M. Human Resources > "I love the simplified dashboard, and the real time updates for Background Report requests and completions." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326858) DB David B. HR Generalist > "This also led to some pricing issues that had to be sorted out." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3509187) HT Heather T. Director of Communications > "I have great confidence in Checkr's ability to get me a quick report and link the information to profiles on our database." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326804) MD Michelle D. Head of Talent > "No available customer service to remedy your issues in a timely manner. " [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3538908) LT Lindsey T. Administrator > "This software allows us to easily do background checks on our childrens workers." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326530) SV Susan V. HM > "As far as I am concerned is all bad from customer service to the lack of management" [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___3543932) AM Andrew M. Sr. Recruiter > "I love that usually within 24hrs or even a few hours, I can get a background check returned so I can move the hiring process along quickly" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335132) CW Carli W. Account Manager > "That as an account manager I dont have the ability to see exact details on someone's record like my branch manager has." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326663) VR Verified Reviewer Chief Executive Officer > "My team also liked how responsive their support team was when we had to contact them." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4251399) DC Diana C. Admin > "It does not provide as much information as other screening programs in the event a candidate does not pass the background check" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3343666) AB Andrew B. Operations Manager > "I love the ease that we have when using Checkr and that the people we are doing background checks on are contacted directly by them and..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326714) MD Michelle D. Head of Talent > "A lot of email communication which is a time suck. " [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3538908) VR Verified Reviewer Chief Executive Officer > "The entire process (both for us and the candidate) is really fast and painless." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4251399) JP Jasmine P. Recruiting Manager > "You can't cancel background checks, so you have to reach out to support if you sent the wrong checks." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335586) JL Jess L. Chief of Staff > "I also love that they've added a Canadian Checkr portal, so I can use them for our Canadian employees, instead of a separate service!" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644) JL Jess L. Chief of Staff > "Its UI isn't the prettiest in the world, but it doesn't impact the performance or results of the product in any way." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644) QF Quanette F. Director Of Operations > "What I like most about this software is that it gives a thorough background check and saves the company time." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335172) AG Alina G. HCP Recruiter > "I feel Checkr is super busy, with a lot of users, and support is overwhelmed and therefore slow to respond, sometimes takes days/weeks." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326634) [View Reviews](https://www.capterra.com/p/177814/Checkr/reviews/) ## User interface [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) 4.43 (239) 4.54 (299) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Employment Hero Top features 36/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/144645/Employment-Hero/#features) Checkr 11/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/177814/Checkr/#features) ### Recognition No recognitions have been awarded to Employment Hero No recognitions have been awarded to Checkr ### Deployment & support Employment Hero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Checkr Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Employment Hero - By Employment Hero - Located in Australia - Founded in 2014 Checkr - By Checkr - Located in United States - Founded in 2014 ## Popular Comparisons [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-144645/WebPay-vs-Employment-Hero) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.54 (299)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [Zinc](https://www.capterra.com/p/179293/Zinc/)[4.80 (220)](https://www.capterra.com/p/179293/Zinc/reviews/) $29.99 Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177814-179293/Checkr-vs-Zinc) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) $10/month Price $8/month 4.2 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/144645-172127/Employment-Hero-vs-Rippling) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.54 (299)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [HiPeople](https://www.capterra.com/p/211940/HiPeople/)[4.79 (1,563)](https://www.capterra.com/p/211940/HiPeople/reviews/) $29.99 Price $0one time 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/177814-211940/Checkr-vs-HiPeople) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.58 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/) $10/month Price $10/month 4.2 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110968-144645/BambooHR-vs-Employment-Hero) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.54 (299)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/) $29.99 Price Contact vendor for pricing 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-177814/Paycom-vs-Checkr) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $10/month Price $29/month 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144645-153140/Employment-Hero-vs-Connecteam) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.54 (299)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/)[4.03 (30)](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/reviews/) $29.99 Price $1 4.5 Features 4.1 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/165201-177814/Sterling-Talent-Solutions-vs-Checkr) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-144645/Paycor-Perform-vs-Employment-Hero) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.54 (299)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) $29.99 Price $5/month 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177814-205015/Checkr-vs-Deel) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144645-155895/Employment-Hero-vs-WorkforceNow) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.54 (299)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [VidCruiter](https://www.capterra.com/p/127883/VidCruiter/)[4.61 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) $29.99 Price $5000/year 4.5 Features 4.5 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/127883-177814/VidCruiter-vs-Checkr)