# Compare Employment Hero vs RUN Powered by ADP 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Employment Hero and RUN Powered by ADP based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144645-185859/Employment-Hero-vs-RUN

---

# Employment Hero vs RUN Powered by ADP Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Employment HeroRUN Powered by ADP2/4 selected

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,406)](https://www.capterra.com/p/185859/RUN/reviews/)

[## Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

209

Neutral

17

Negative

13

[## RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,406)](https://www.capterra.com/p/185859/RUN/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [1,406 reviews](#user-reviews)

Positive

1,280

Neutral

77

Negative

49

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 28,378 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Not enough reviews

Feature ratings

Payroll Management

3.8

Direct Deposit

NA

Tax Compliance

3.6

W-2 Preparation

3.1

Tax Calculation

4.0

76%Fit

Missing features

Feature ratings

Payroll Management

4.7

Direct Deposit

4.9

Tax Compliance

4.7

W-2 Preparation

4.8

Tax Calculation

NA

User satisfaction

User satisfaction

4.4

User reviews[239](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.3

Customer support

4.1

User satisfaction

4.6

User reviews[1,406](https://www.capterra.com/p/185859/RUN/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$10Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail.

Best for

As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.

## User reviews

Pros & cons

JS

Jane S.

Executive Assistant

> "The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

KW

Ketmanto W.

Application Support Engineer I

> "The employee portal appears to be malfunctioning."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022)

KW

Ketmanto W.

Application Support Engineer I

> "I appreciate its authenticity and its use of AI for job searching and resume building."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022)

LK

Lana K.

Human Resources

> "Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some time..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238)

SB

Shell B.

HR Advisor

> "Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622441)

AT

Angela T.

Office Manager

> "We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

LN

Lizi N.

Financial Controller

> "We also use the payroll platform, which is so nearly seamless, and I have to give a special shout-out to Waseem, who I’m always..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

AT

Angela T.

Office Manager

> "The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

DV

Daniela V.

HR Advisor

> "A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

DC

Dipin C.

CFO

> "Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6626932)

MR

Marie R.

People Operations Specialist

> "The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

MH

Mandy H.

Chief Operating Officer

> "The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

VR

Verified Reviewer

Administrative Clerrk

> "reporting and processing payments is super easy."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080942)

AT

Angela T.

Office Manager

> "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

JS

Jane S.

Executive Assistant

> "The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

JS

Jane S.

Executive Assistant

> "The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

KP

Kevina P.

Accounts

> "It's great that new employees can load their details in directly to HR and then it will import to Payroll. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584)

LN

Lizi N.

Financial Controller

> "Still a couple of niggles with the integration between HR and Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

KM

Kimberley M.

Administration Manager

> "New system for a new company with a platform that is better for staff and easier for payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053)

VC

Victoria C.

HR Coordinator

> "Importing data from my existing platform into EH, it was problematic and labour intensive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483)

LK

Lana K.

Human Resources

> "Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238)

DG

Dana G.

Accounting

> "Its not easy to cross check the terminated staff in payroll and Hr sites"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6678971)

MK

Michal K.

IT Engineer

> "Implementation was straightforward, guide sent from their support was really good."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080653)

RL

Rachel L.

People and Culture Manager

> "EH is completely let down by their learning management system which is a GO1 product."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

VC

Victoria C.

HR Coordinator

> "Customer support, on-boarding, payroll and the overall HR platform is the best on the market."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483)

Evelina S.

Managing Director

> "It's worth noting that, during this period, the company continued to accept our payments despite our non utilisation of their..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

EC

Edwin C.

Design Consultant

> "Submitting annual leaves to the company I work in through this software is a breeze."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291)

KP

Kevina P.

Accounts

> "I am finding the reports difficult as they are very different to my old system I used."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584)

JR

Julius R.

Contracts Administration

> "It’s a breeze in navigating the software as it has features that makes the software user-friendly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826)

DV

Daniela V.

HR Advisor

> "Some of the associates do not know the system very well and sometimes we receive odd answers."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

BH

Bernadette H.

Director

> "We have streamlined onboarding, policy management, contract management, Employee documentation and many other processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4822125)

GD

Gwilym D.

CHRO

> "Great system, but woeful support, they don't want you to get in touch with them when you need help."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055)

SM

Sarah M.

Payroll Officer

> "Customer service team have really helped us streamline our payroll processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553494)

RP

Rajesh P.

Management Accountant

> "Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727)

JR

Julius R.

Contracts Administration

> "Overall, Employment Hero is a highly recommended software especially for offices with large employee number."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826)

KM

Kirsten M.

CEO

> "went through all this ridiculous training (4-6 weeks of module after module and calls etc) on the system only for most of it to..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

DV

Daniela V.

HR Advisor

> "Following the implementation, the customer support team and customer experience team always come back promptly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

MH

Mandy H.

Chief Operating Officer

> "So managers have consistently wrong holiday dates for their employees."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

GY

Gian Y.

Management Accountant

> "Employment hero team are always very responsive. Whenever I have a query, it always get answered within a few minutes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628674)

Evelina S.

Managing Director

> "We've also had to pay about $500 for the EH Payroll subscription, but we've lost more time/money on our internal resources trying..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

RL

Rachel L.

People and Culture Manager

> "The Swag app is very easy to use especially for our employees who don't work in front of the PC."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

UC

Utsav C.

Sous Chef

> "Not able to copy and paste an employee's shift to he next day is something that bothers me a lot."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

KI

Kimolee I.

HR and Office Administrator

> "Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6685196)

KM

Kirsten M.

CEO

> "I hate that it reverts to obsolete settings and constantly messes with the payroll integration."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

JS

Jane S.

Executive Assistant

> "However, once it was properly configured, the system has performed smoothly and reliably."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

RC

Rob C.

CFO

> "Some parts aren't intuitive to use."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080)

MR

Marie R.

People Operations Specialist

> "Good robust system but their customer/tech support could be easier to contact"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

David H.

HR Manager

> "The Payroll and HR platforms, although linked, have small discrepancies of information and other features that do not sync and/or..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4616040)

LN

Lizi N.

Financial Controller

> "It has helped us streamline our processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

UC

Utsav C.

Sous Chef

> "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great experience."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

KM

Kirsten M.

CEO

> "I liked the idea that our onboarding could be hosted in one place and seemlessly integrated with our payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

TN

Tim N.

System Management

> "This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

CW

Catherine W.

Business Manager

> "Easy system to follow and use, we have both payroll and HR"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655437)

Evelina S.

Managing Director

> "The account manager initially thought to guide us, seemed to provide misleading information, possibly in pursuit of expediting a..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

CS

Cristina S.

HR and Operations Manager

> "Easy to navigate and integrates everything we need."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553683)

MB

Margaret B.

Health Service Manager

> "The role out of SWAG was difficult as employees got confused between HR and payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4828683)

EC

Edwin C.

Design Consultant

> "The interface of Employment Hero is very easy to navigate."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291)

SA

Solomon A.

Payroll

> "Leaves room for human error and is thus at risk of none compliance."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

Evelina S.

Managing Director

> "A more responsive approach and transparent communication would greatly enhance our overall experience and confidence in the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

RL

Rachel L.

People and Culture Manager

> "It's not intuitive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

Suzannah R.

Human Resources Assistant

> "With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3737734)

JR

Jacob R.

General Manager

> "Setup was painfully long with minimal help especially with payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4824485)

Kellie J.

People and Culture Manager

> "The recruitment function is so easy and allows multiple people to be involved in each step of the process."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4802050)

VR

Verified Reviewer

HR Manager

> "Better access management to features and employee files - security setting and default position on some features can be..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4784669)

AC

Aljon C.

Bookkeeper

> "All good, the support can contacted easily."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080)

SriRam Sudarsan V.

Business Owner

> "There is no negotiations with the Employment Hero team since they dont respond"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

ADW

April D W.

administration

> "great customer support."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

TN

Tim N.

System Management

> "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

ST

Stephanie T.

National People and Culture Manager

> "Very user friendly for HR, managers & employees!"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6543081)

SriRam Sudarsan V.

Business Owner

> "Very bad customer service who did not even call me but closed the ticket."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

MH

Mandy H.

Chief Operating Officer

> "Payroll is quick and easy."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

RP

Rajesh P.

Management Accountant

> "I guess expansion cannot necessarily be sustained."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727)

ADW

April D W.

administration

> "great service which is hard to find for the money"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

SA

Solomon A.

Payroll

> "The last couple have seen it deteriorate considerably. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

AM

Alyssa M.

Operations Manager

> "So far so good, I have had plenty of help from the team,"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541312)

CE

Charlie E.

Corporate Services Coordinator

> "The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

KM

Kimberley M.

Administration Manager

> "The sales & onboarding team have been very supportive. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053)

CE

Charlie E.

Corporate Services Coordinator

> "It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

CE

Charlie E.

Corporate Services Coordinator

> "Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

LM

Logan M.

CEO

> "Backend on the website is very complicated compared to the system we use (that we were going to move from but decided not to). "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4642799)

[View Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Maxwell P.

General Manager

> "My employees can clock in and out easily, and that data flows directly into the payroll system without me having to manually enter hours, which eliminates so many human errors...."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7059279)

DT

Deborah T.

Controller

> "It cannot handle multiple local jurisdictions so it's not compatible for a small construction business that has multiple job sites, employees living in one state and working in..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091709)

KO

Kelvin O.

Chief Operating Officer

> "It helps automate payroll, handle tax filings, and keep employee records organized, which reduces a lot of administrative work. While there are a few areas where the interface..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113468)

JM

Jeannine M.

Accountant and Human Resources

> "My particular system has a search engine that ADP does not prefer which causes me to refresh my page in order to print out the information I seek."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100646)

MM

Maria M.

Human Resources Manager

> "Overall, RUN Powered by ADP is a solid, dependable payroll solution that balances usability, compliance, and support, making it a strong option for organizations seeking a trusted..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7090891)

JM

Jenny M.

Business Manager

> "I don't like that I can't enter payroll earlier in the week and specify what day I would like the paychecks delivered. Whenever I enter and approve payroll, checks deliver the next..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065042)

HV

Hali V.

Director of Client Services

> "It made key tasks—such as updating our employee handbook and distributing it for review and signatures—much easier and more streamlined. Although there was a slight learning curve..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7050240)

RS

Ronnii S.

Managing Principal

> "My previous provider allowed users to activate or deactivate automatic payroll themselves, so ADP’s process feels like an unnecessary extra step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

FO

Fernanda O.

Executive Director

> "Employee management is a standout feature; onboarding new hires, tracking hours, and managing records all happen in one centralized place, which saves us significant time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

LB

Laura B.

Corporate Director of People Operations

> "Cons: Advanced HR tools and integrations (e.g., time tracking, benefits management) often require paid add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6885977)

DF

David F.

Manager

> "I like how it automates tax filings, direct deposits, and compliance updates, reducing the risk of errors and saving time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064948)

BC

Bradley C.

fCFO

> "Cannot easily move someone from a 1099 to a W2 profile set up. When we decide to hire a contractor we cannot set up an employee under the same SSN and email."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130111)

MH

Michelle H.

Office Manager

> "The platform provides all the tools I need to manage payroll, policy, taxes, reporting new hires and employees."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118094)

CH

Chad H.

Owner

> "the tech lost his 1099 for 2025 and wanted me to send him another one so I tried to get his specifically but had difficulty figuring it out what I ended up doing was download the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7108289)

RP

Ronnie P.

office manager

> "The platform is very user-friendly, allowing you to quickly process payroll, manage employee information, and handle tax filings with confidence."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974)

Alex D.

Manager

> "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

MD

Militza D.

Ownet

> "User-friendly and payroll can be processed quickly once everything is Automatic tax calculations, filings, and reminders help reduce errors and stress."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065931)

JL

Julie L.

office Manager

> "I can't customize meal break times, which causes daily alerts that are unneeded."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113670)

FO

Fernanda O.

Executive Director

> "Logging in is seamless across devices, and the dashboard gives an instant, clear overview of everything payroll-related and outstanding tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

NH

Nicole H.

VIce President

> "The only thing that is difficult, is trying to figure out a report for job costing that totals with taxes to match what is debited from our account."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7102955)

PS

Pratik S.

Director - Client Services and Project Management

> "The platform is intuitive and helps simplify payroll processing, tax filing, and employee management in one system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089)

AC

Anisley C.

Administrator

> "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873)

DR

Danielle R.

Owner

> "The employee management tools keep payroll records organized, and the implementation process helps guide businesses through the setup step by step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159)

RP

Ronnie P.

office manager

> "At times, navigating between different sections of the platform can also feel slightly clunky, especially when trying to quickly find specific payroll or employee details."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974)

QB

Quinton B.

Owner

> "We enjoy the support we need when we run into issues, and we also enjoy that the employees can access their payroll and paystubs and monitor their own pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112122)

JC

Jacqueline C.

Organization Manager

> "There are no applications that I can just print off I have to put it together. And I get a lot of emails for retirement plans but we are to small for a retirement plan"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096577)

ER

Emily R.

Manager

> "The ability to have my weekly payroll summary reports automatically download has also streamlined our bookkeeping process as well!"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093292)

DR

Debra R.

Controller - Human Resources

> "We experienced payroll funding timing issues despite submitting everything accurately and on time, along with inconsistent guidance from different departments."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

OR

Omar R.

Business Owner

> "It provides plenty of features that meet all of our small business needs and it the ability to scale up as the business grows."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107813)

AS

Alex S.

COO

> "It lacks a little customization. And its actually fairly annoying that you need to verify available funds in your first few payrolls."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112610)

MT

Michelle T.

HR Manager

> "It makes life easy for me by automatically calculating taxes, ensuring tax compliance, easy access to reports, and the readily available access for employee's portal online."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7001675)

JS

Jasmine S.

Office Manager

> "I thought I was getting features that I recently found out were not available to me because of the tier we purchased. Since I have less than 25 employees I can not update to the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7103360)

JH

Johambert H.

PRESIDENT

> "It provides reliable payroll processing, good record management, and a user-friendly interface once everything is configured."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

JH

Johambert H.

PRESIDENT

> "The process implementation and initial setup can be somewhat confusing, especially for small business owners who are setting up payroll systems for the first time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

JS

Jared S.

Owner VP

> "ADP has made payroll and HR processes feel far less overwhelming, allowing us to focus more on running the business instead of managing paperwork."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

OH

Ofek H.

CFO

> "Reports such as payroll summaries, employee compensation details, and tax forms (including 941s and other filings) are well organized and easy to download when needed."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063651)

DM

David M.

Owner

> "Manual data entry just because the integration between my POS (Square) and ADP is too expensive for my size of business."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7121447)

RC

Rebecca C.

HR Consultant

> "The help chat is reliable, and I really like the co browsing feature since it allows the reps to walk through things with me whenever I need support."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086180)

AB

Alexis B.

Human Resources and Payroll

> "ADP seems to be making upgrades with this, but it doesn't look like I can go back and have my other employees complete the online paperwork like my new hires now can. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087160)

RP

Ronnie P.

office manager

> "It saves time by keeping everything organized in one place, and the reporting tools make it easy to track important details for a growing business."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974)

BM

Brittany M.

Executive Director

> "Can be confusing/frustrating if there is an issue, typically need to initiate a chat if time cannot be submitted as it does not tell you what the specific error is,"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110818)

Jamie M.

Office Manager

> "We also appreciated ADP’s strong customer support and compliance expertise, which were particularly valuable in a regulated, multi-job environment such as construction."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959)

Jamie M.

Office Manager

> "Each time we called support, we spoke with someone new and had to re-explain our payroll setup, which could be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959)

RS

Ronnii S.

Managing Principal

> "My ADP representative, \[sensitive content hidden\], personally walked me through my first two payroll runs, ensuring accuracy and building my confidence with the system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

JR

Jen R.

VP Finance Operations

> "PTO not calculated correctly when you terminate an employee - based on date of payroll vs. term date."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086162)

DP

Daniel P.

Owner

> "The best thing about this app is it takes the hassle out every day things like my quarterly and annual filing I’m glad I have it not to mention my agent Jenna is the bomb she open..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064000)

SA

Sadie A.

Administrator

> "I haven’t had it for long, so the only issue I’ve noticed so far is that when I try to view a paystub, it automatically downloads instead of opening for viewing."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125883)

RM

Renee M.

Operations Manager

> "The products and support save you time and ensure payroll, workers comp, benefits deductions, PTO, PLAWA, ERISA are done correctly."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7002142)

MM

Marc M.

Director Owner

> "The UI for onboarding new staff does not have enough customization to personalize it."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136400)

AM

Ajay M.

CEO

> "The reporting tools are clear and helpful for tracking financials, and the compliance support provides peace of mind."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7138088)

RV

Richard V.

Attorney

> "I could not find any real negatives in using RUN powered by ADP except sometimes the processing speed at the end was a little slow."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123717)

Alex D.

Manager

> "It handles the calculations and filings efficiently, which provides peace of mind that everything is being processed accurately and on time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

MJ

Monte J.

Co Owner

> "integration with accounting software was little confusing when som options listed were not in my chart of accouns"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7144551)

DR

Debra R.

Controller - Human Resources

> "Using this chat feature, I was able to complete my second payroll with ADP without any assistance or guidance from the Implementation Team."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

SP

Samantha P.

Accounting Department

> "Existing employment laws already cover unfair treatment, so adding hairstyle‑specific rules could seem unnecessary or overly complicated."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086172)

JH

Johambert H.

PRESIDENT

> "The interface is clean and intuitive, which makes running payroll, reviewing employee information, and generating reports fairly straightforward."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

SM

Sherae M.

Founder

> "There were a few times where I didn’t run a payroll and it threw the entire payroll off, and I had a hard time trying to get it back on target."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064382)

EH

Erika H.

Vice President

> "I absolutely LOVE Run Powered by ADP - it does everything I need it to do - from payroll to timekeeping to HR assistance and searching for employees! "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132975)

AS

April S.

HR

> "The 1099 took forever to send out I had to email them and print them at home and hand it to the contractors to be compliant."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095085)

JS

Jared S.

Owner VP

> "ADP offers a solid return on investment. While it may not be the cheapest option on the market, the breadth of features—payroll, HR tools, compliance support—makes it worth the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

KM

Kerrie M.

Owner

> "I made an error: I collect hours the same week I process payroll, so my dates are a bit off."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087550)

AF

Andrea F.

CFO

> "I use a couple of different ADP payroll products for different businesses and Run is by far the best, most east to use for a small business like mine. And you cannot beat the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111557)

KT

Kathy T.

President

> "My only complaint is on the timekeeping which does not allow me to define what a workday is."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7048461)

DC

Deidra C.

HR Administrator

> "One of the best features in RUN is CareerPlug, it's helped the implementation process for new employees run so smoothly. Plus, given us very qualified applicants."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7076225)

KM

Kevin M.

CEO

> "verifying funds at the end of the day and threatening not to do payroll if we don't verify is kind of bs. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7098577)

SG

Sushant G.

CFO

> "It simplifies payroll, compliance, and employee management, saving time and reducing administrative burden."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7140564)

EH

Eddie H.

Program Director

> "Sometimes the products are magnified too much, and I am unable to zoom in on the specifics I'm looking for."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119378)

MB

Margie B.

owner

> "I appreciate the automated tax calculations and filings, which help ensure compliance and reduce the risk of errors."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097565)

KL

Kyle L.

COO

> "The wait time on your phone to get ahold of someone who can help is over an hour, and the reason to make me waste that time is pointless."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093542)

DH

Devan H.

ceo

> "On top of that, having everything in one place (payroll, HR tools, and employee management) makes it really convenient to stay organized and efficient."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139508)

MS

Mayson S.

Manager

> "Well the only issue that I have had with RUN is that I can't access all the same features that I can access on the browser."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132622)

LR

LISA R.

Office manager

> "ADP makes running payroll, adding new employees, terminating employees, 401K, all easier for me. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097959)

PN

Patricia N.

Operating Officer

> "I was trained in entering the Payroll with a team from ADo and was instructed to enter employees hrs but it was still not entered correctly"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064871)

SW

Suzanne W.

HR and Business Manager

> "I wish it was a little more robust to handle more pay categories, but it works just fine for an average payroll and they handle taxes, etc. which saves me that headache."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115570)

KE

Kathy E.

CEO

> "He did not answer my questions in a manor that helped me to set up the payroll, stating "I don't know" for his answers to some of my questions."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091535)

TE

Therise E.

Founder

> "ADP has extremely knowledgeable support staff willing to provide assistance when needed. When exploring payroll providers, I discovered that the ability to speak with a live rep is..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7000358)

CA

Callie A.

Chief Financial Officer

> "RUN is more expensive than my previous provider, and the addition of time keeping to my package added additional cost."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097146)

DR

Danielle R.

Owner

> "Overall, RUN Powered by ADP has been a dependable payroll platform that helps streamline payroll processing and keep employee records organized."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159)

JP

Jaime P.

director owner

> "The lack of information about retirement procedures and how complex the tab for reductions is."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115980)

[View Reviews](https://www.capterra.com/p/185859/RUN/reviews/)

## User interface

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

4.43 (239)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

4.57 (1,406)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Employment Hero

Top features

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/144645/Employment-Hero/#features)

RUN Powered by ADP

24/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/185859/RUN/#features)

### Recognition

No recognitions have been awarded to Employment Hero

RUN Powered by ADP is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Employment Hero

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RUN Powered by ADP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Employment Hero

-   By Employment Hero
-   Located in Australia
-   Founded in 2014

RUN Powered by ADP

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

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[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,406)](https://www.capterra.com/p/185859/RUN/reviews/)

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[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

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4.4

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[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,406)](https://www.capterra.com/p/185859/RUN/reviews/)

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[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$10/month

Price

$29/month

4.2

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144645-153140/Employment-Hero-vs-Connecteam)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,406)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$10/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-144645/Paycor-Perform-vs-Employment-Hero)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,406)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Software-vs-RUN)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

$10/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-144645/Paycom-vs-Employment-Hero)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,406)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,203)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)