# Compare Employment Hero vs Payworks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Employment Hero and Payworks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144645-235453/Employment-Hero-vs-Payworks

---

# Employment Hero vs Payworks Features and Cost Comparison

Last updated March 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Employment HeroPayworks2/4 selected

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

[Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

[## Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

209

Neutral

17

Negative

13

[## Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

AH

Based on [142 reviews](#user-reviews)

Positive

136

Neutral

5

Negative

1

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### Paycom

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* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

87%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 27,548 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

56%Fit

Missing features

Feature ratings

Payroll Management

3.8

Direct Deposit

NA

Tax Compliance

3.6

W-2 Preparation

3.1

Tax Calculation

NA

\--%Fit

Missing features

Feature ratings

Payroll Management

4.8

Direct Deposit

4.9

Tax Compliance

NA

W-2 Preparation

NA

Tax Calculation

NA

User satisfaction

User satisfaction

4.4

User reviews[239](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.3

Customer support

4.1

User satisfaction

4.7

User reviews[142](https://www.capterra.com/p/235453/Payworks/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$10Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail.

Best for

Canadian businesses of all sectors and sizes rely on Payworks, ranging in size from one employee to over 4,000. We offer specialized solutions for small business, franchise and corporate organizations

## User reviews

Pros & cons

JS

Jane S.

Executive Assistant

> "The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

KW

Ketmanto W.

Application Support Engineer I

> "The employee portal appears to be malfunctioning."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022)

KW

Ketmanto W.

Application Support Engineer I

> "I appreciate its authenticity and its use of AI for job searching and resume building."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022)

LK

Lana K.

Human Resources

> "Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some time..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238)

SB

Shell B.

HR Advisor

> "Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622441)

AT

Angela T.

Office Manager

> "We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

LN

Lizi N.

Financial Controller

> "We also use the payroll platform, which is so nearly seamless, and I have to give a special shout-out to Waseem, who I’m always..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

AT

Angela T.

Office Manager

> "The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

DV

Daniela V.

HR Advisor

> "A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

DC

Dipin C.

CFO

> "Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6626932)

MR

Marie R.

People Operations Specialist

> "The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

MH

Mandy H.

Chief Operating Officer

> "The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

VR

Verified Reviewer

Administrative Clerrk

> "reporting and processing payments is super easy."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080942)

AT

Angela T.

Office Manager

> "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

JS

Jane S.

Executive Assistant

> "The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

JS

Jane S.

Executive Assistant

> "The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

KP

Kevina P.

Accounts

> "It's great that new employees can load their details in directly to HR and then it will import to Payroll. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584)

LN

Lizi N.

Financial Controller

> "Still a couple of niggles with the integration between HR and Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

KM

Kimberley M.

Administration Manager

> "New system for a new company with a platform that is better for staff and easier for payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053)

VC

Victoria C.

HR Coordinator

> "Importing data from my existing platform into EH, it was problematic and labour intensive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483)

LK

Lana K.

Human Resources

> "Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238)

DG

Dana G.

Accounting

> "Its not easy to cross check the terminated staff in payroll and Hr sites"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6678971)

MK

Michal K.

IT Engineer

> "Implementation was straightforward, guide sent from their support was really good."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080653)

RL

Rachel L.

People and Culture Manager

> "EH is completely let down by their learning management system which is a GO1 product."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

VC

Victoria C.

HR Coordinator

> "Customer support, on-boarding, payroll and the overall HR platform is the best on the market."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483)

Evelina S.

Managing Director

> "It's worth noting that, during this period, the company continued to accept our payments despite our non utilisation of their..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

EC

Edwin C.

Design Consultant

> "Submitting annual leaves to the company I work in through this software is a breeze."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291)

KP

Kevina P.

Accounts

> "I am finding the reports difficult as they are very different to my old system I used."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584)

JR

Julius R.

Contracts Administration

> "It’s a breeze in navigating the software as it has features that makes the software user-friendly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826)

DV

Daniela V.

HR Advisor

> "Some of the associates do not know the system very well and sometimes we receive odd answers."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

BH

Bernadette H.

Director

> "We have streamlined onboarding, policy management, contract management, Employee documentation and many other processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4822125)

GD

Gwilym D.

CHRO

> "Great system, but woeful support, they don't want you to get in touch with them when you need help."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055)

SM

Sarah M.

Payroll Officer

> "Customer service team have really helped us streamline our payroll processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553494)

RP

Rajesh P.

Management Accountant

> "Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727)

JR

Julius R.

Contracts Administration

> "Overall, Employment Hero is a highly recommended software especially for offices with large employee number."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826)

VR

Verified Reviewer

HR Manager

> "Better access management to features and employee files - security setting and default position on some features can be..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4784669)

DV

Daniela V.

HR Advisor

> "Following the implementation, the customer support team and customer experience team always come back promptly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

SriRam Sudarsan V.

Business Owner

> "There is no negotiations with the Employment Hero team since they dont respond"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

GY

Gian Y.

Management Accountant

> "Employment hero team are always very responsive. Whenever I have a query, it always get answered within a few minutes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628674)

KM

Kirsten M.

CEO

> "went through all this ridiculous training (4-6 weeks of module after module and calls etc) on the system only for most of it to..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

RL

Rachel L.

People and Culture Manager

> "The Swag app is very easy to use especially for our employees who don't work in front of the PC."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

MH

Mandy H.

Chief Operating Officer

> "So managers have consistently wrong holiday dates for their employees."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

KI

Kimolee I.

HR and Office Administrator

> "Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6685196)

Evelina S.

Managing Director

> "We've also had to pay about $500 for the EH Payroll subscription, but we've lost more time/money on our internal resources trying..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

JS

Jane S.

Executive Assistant

> "However, once it was properly configured, the system has performed smoothly and reliably."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

SriRam Sudarsan V.

Business Owner

> "Very bad customer service who did not even call me but closed the ticket."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

MR

Marie R.

People Operations Specialist

> "Good robust system but their customer/tech support could be easier to contact"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

UC

Utsav C.

Sous Chef

> "Not able to copy and paste an employee's shift to he next day is something that bothers me a lot."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

LN

Lizi N.

Financial Controller

> "It has helped us streamline our processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

KM

Kirsten M.

CEO

> "I hate that it reverts to obsolete settings and constantly messes with the payroll integration."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

KM

Kirsten M.

CEO

> "I liked the idea that our onboarding could be hosted in one place and seemlessly integrated with our payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

RC

Rob C.

CFO

> "Some parts aren't intuitive to use."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080)

CW

Catherine W.

Business Manager

> "Easy system to follow and use, we have both payroll and HR"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655437)

David H.

HR Manager

> "The Payroll and HR platforms, although linked, have small discrepancies of information and other features that do not sync and/or..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4616040)

CS

Cristina S.

HR and Operations Manager

> "Easy to navigate and integrates everything we need."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553683)

UC

Utsav C.

Sous Chef

> "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great experience."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

EC

Edwin C.

Design Consultant

> "The interface of Employment Hero is very easy to navigate."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291)

TN

Tim N.

System Management

> "This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

Evelina S.

Managing Director

> "A more responsive approach and transparent communication would greatly enhance our overall experience and confidence in the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

Evelina S.

Managing Director

> "The account manager initially thought to guide us, seemed to provide misleading information, possibly in pursuit of expediting a..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

Suzannah R.

Human Resources Assistant

> "With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3737734)

MB

Margaret B.

Health Service Manager

> "The role out of SWAG was difficult as employees got confused between HR and payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4828683)

Kellie J.

People and Culture Manager

> "The recruitment function is so easy and allows multiple people to be involved in each step of the process."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4802050)

SA

Solomon A.

Payroll

> "Leaves room for human error and is thus at risk of none compliance."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

AC

Aljon C.

Bookkeeper

> "All good, the support can contacted easily."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080)

RL

Rachel L.

People and Culture Manager

> "It's not intuitive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

ADW

April D W.

administration

> "great customer support."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

JR

Jacob R.

General Manager

> "Setup was painfully long with minimal help especially with payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4824485)

ST

Stephanie T.

National People and Culture Manager

> "Very user friendly for HR, managers & employees!"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6543081)

TN

Tim N.

System Management

> "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

MH

Mandy H.

Chief Operating Officer

> "Payroll is quick and easy."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

RP

Rajesh P.

Management Accountant

> "I guess expansion cannot necessarily be sustained."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727)

ADW

April D W.

administration

> "great service which is hard to find for the money"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

SA

Solomon A.

Payroll

> "The last couple have seen it deteriorate considerably. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

AM

Alyssa M.

Operations Manager

> "So far so good, I have had plenty of help from the team,"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541312)

CE

Charlie E.

Corporate Services Coordinator

> "The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

KM

Kimberley M.

Administration Manager

> "The sales & onboarding team have been very supportive. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053)

CE

Charlie E.

Corporate Services Coordinator

> "It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

CE

Charlie E.

Corporate Services Coordinator

> "Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

LM

Logan M.

CEO

> "Backend on the website is very complicated compared to the system we use (that we were going to move from but decided not to). "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4642799)

[View Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

AH

Alicia H.

Executive Director

> "I particularly like the time off request function, although I would like it to show on the timesheet that there is a..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773)

TB

Travis B.

owner

> "We always a had a quick shortcut to start payroll but it disappeared and now we have to manually find it each time."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630)

MY

Max Y.

Accounting Manager

> "The platform is reliable and handles payroll accurately, and the support team truly stands out. Whenever I have..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921)

JM

Jacqueline M.

HR and Office Manager

> "Sometime I can not find what I am looking for: it is not intuitive to where to find some items such as how to..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063720)

AF

Auriole F.

Program Coordinator

> "I also like that the changes by Ontario/Canada's changes are reliable and automatically imbedded and one does not..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

LP

Lisa P.

President

> "The other 5% are due to incompatiblity with QBO workflows."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063797)

MY

Max Y.

Accounting Manager

> "Having access to subject matter experts gives me confidence that our payroll is handled correctly and compliantly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921)

RM

ROBERT M.

CONTROLLER

> "LACK OF CONTROL PAYWORKS HAS STRICT GUIDELINES ABOUT WHAT YOU CAN CHANGE SOME REPORTS"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831)

MD

Monica D.

Office Manager

> "Have relied on pay works for years and feel secure that this payroll program is always up to date and efficient with..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063721)

TS

Trish S.

Office Manager

> "The only thing that I have found is the guys have trouble getting into see there pay stubs I do wish that part was a..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063638)

SC

Stephanie C.

HR Manager

> "When we first started using Payworks, I didn't know very many other companies that were using it but at a recent..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063653)

CW

Carla W.

VCFO

> "it has become difficult to speak with a human being even on the general help line."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322)

SV

Samantha V.

Paralegal

> "It's overall simplicity and the fact that I have a body I can connect to if I run into any issues (I think I had one..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063636)

JD

Janet D.

Treasurer

> "Sometimes trying to access previous ROEs can be tricky. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063680)

JR

Justin R.

Operating and Finance Officer

> "I also got a friends business set up with Payworks and he loves how easy it is to process payroll from what he was..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063858)

DG

Doreen G.

accounting, reception

> "Often I don't get the answers to my question or it may seem a little complicated."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067891)

RM

ROBERT M.

CONTROLLER

> "EASY TO USE HAS GOOD REPORTING YOU ARE ABLE TO PRODUCE AD HOC REPORTS FROM THE DATABASE PERFORMS YEAR END T4'S"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831)

DW

Deseree W.

Finance and Human Resources Manager

> "I find that the interface is not super intuitive."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803)

SB

Sandra B.

Office Manager

> "With numerous options, payroll always runs smoothly, no matter how many "add-ons" you have or don't have."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063657)

BA

Brenda A.

owner

> "It is totally different from Moneris, some things are not as clear or easy."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7065814)

LS

Leath S.

Partner

> "The resource Center for questions and videos are helpful too!"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343)

EJ

Eric J.

CEO

> "It's often unclear to me where to find simple information, especially for employee information."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772)

JJ

Jennifer J.

Payroll Specialist

> "Payworks is the most user-friendly payroll system I've used in my decade-long career."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063961)

CW

Carla W.

VCFO

> "Now they call me for help not Payworks."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322)

PV

Pam V.

Payroll Benefits Administrator

> "As a payroll professional I really appreciate being able to contact 1 person for all my service needs and not having..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534)

SF

Sarah F.

Office Manager

> "I was assigned a specialist, but i do not feel the communication i received or the set up was done as i would have..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865)

HM

Heather M.

Bookkeeper

> "I love that I don't have to calculate stat and they made it easy to enter for everyone."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063628)

TB

Tammy B.

Accounting

> "I'm not able to import to my software with the various departments I have"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618500)

DW

Deseree W.

Finance and Human Resources Manager

> "I also like that the service representatives are knowledgeable about employment laws in my province."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803)

EJ

Eric J.

CEO

> "The user interface is dated."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772)

MJ

MARSHA J.

HRIS

> "The platform is reliable and offers a wide range of features that streamline payroll and HR processes."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618215)

BC

Betty C.

Bookkeeper

> "Sometimes the report I want isn't available and I need to create it myself."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618894)

AF

Auriole F.

Program Coordinator

> "I find it so easy to use and learn quicker steps as I continue to use the platform making the tough issues easy to..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

VM

Viktoria M.

Accountant

> "Don't know if there is anything that i personally dislike but some employees say the program on their phones does..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618467)

MS

Misha S.

Controler

> "How easy to run payroll runs and customer service, as well as value for the money."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064204)

TD

Tammy D.

Founder

> "I can't think of anything except I always need help in the spring getting back into the program details but I don't..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618935)

Nick B.

Engineer III

> "The employee self-service portal is incredibly intuitive."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7075537)

MH

Maria H.

Caseload Manager

> "Then, when we needed assistance it was difficult to get hold of someone. And when we did get hold of them, they..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

ES

Elena S.

Head of Finance

> "From the time of proposal to onboarding you have a person that helps you automate and train you for absolutely..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618175)

LR

Leanne R.

Financial Administrator

> "Overall, setting up employees is more tedious than our previous payroll provider (Deluxe Payweb)."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618430)

DW

Donnelle W.

Director of Finance

> "Email and/or phone inquiries are always responded to promptly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063756)

PV

Pam V.

Payroll Benefits Administrator

> "No extra bells and whistles that cost a lot and weren't used."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534)

SO

Sherry O.

Administrative Assistant

> "Ease of use, cost effective, I like that the government reporting is covered for the most part."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063888)

SF

Sarah F.

Office Manager

> "I found that my initial set up was lacking support."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865)

TB

Travis B.

owner

> "Much better than the old fashioned way of cheques we did beforehand. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630)

CH

Christine H.

Director of Payroll

> "To create a new review report can be a struggle."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618321)

JS

Julie S.

Owner

> "it's nice having control over the payroll directly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063671)

NS

Nate S.

creative director

> "the UX of the website is pretty confusing, hard to find things"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618410)

RM

Robyn M.

Office Manager

> "I love payworks, I have onboarded 2 separate companies with them and have told many others to switch over."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064010)

MH

Maria H.

Caseload Manager

> "We had a hard time getting the initial training."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

MS

Margaret S.

Accounting and Payroll

> "It makes entering payroll easy. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7068076)

MH

Maria H.

Caseload Manager

> "It's been very difficult to get help and training on it."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

AH

Alicia H.

Executive Director

> "Easy to enter data into the timesheet as an employee."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773)

VR

Verified Reviewer

HR Coordinator

> "Payworks is very finicky and does not offer a lot of features compared to other softwares out there."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4217532)

LS

Leath S.

Partner

> "I also like that we have a personal rep assigned to our account. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343)

TT

Tyler T.

Student

> "The user interface was a bit outdated and could use some improvement. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4403558)

AF

Auriole F.

Program Coordinator

> "Payworks staff too are always available and helpful to solve any issue."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

VD

Veronica D.

Project manager

> "Employees have to log in to the clunky website to access their records, an app or simpler interface would be better."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___3208369)

[View Reviews](https://www.capterra.com/p/235453/Payworks/reviews/)

## User interface

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

4.43 (239)

[Payworks](https://www.capterra.com/p/235453/Payworks/)

4.72 (142)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Employment Hero

Top features

31/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/144645/Employment-Hero/#features)

Payworks

18/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/235453/Payworks/#features)

### Recognition

No recognitions have been awarded to Employment Hero

No recognitions have been awarded to Payworks

### Deployment & support

Employment Hero

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Payworks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Employment Hero

-   By Employment Hero
-   Located in Australia
-   Founded in 2014

Payworks

-   By Payworks
-   Located in Canada
-   Founded in

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[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

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