Employment Hero vs NEOGOV: Which is a better fit?

William W.: Hey, my name is William. I'm an account executive. I would give Employment Hero a rating of three out of five. For more reviews, click the link below. So I use Employment Hero as a user to access my payroll. I use the benefits program, the discounts program as well, as well as managing all my HR information. So things like address, phone number, email address and the like for our HR department at work. So I've used, I mean, a number of different types of HR software over my career. In the past, it's been quite limited, right? You access your payroll. You get told how much you're getting paid and you get told when you're getting paid and you tell them where they're paying it to and that's fine. The thing I really like about in Employment Hero is it gives the user a lot more kind of benefits, for lack of a better term, in that you get your discounts, you get actual benefits. They've got the hero awards program and the like. So whereas my experience is most HR software is very driven towards the administrator and the company, Employment Hero feels like they build products for the user. So the thing that kind of makes Employment Hero so good is all of its utility. But unfortunately, I think that's also the reason it is challenging to use, which is you log into your dashboard and there's a lot of tools, a lot of areas you can access. There's a lot of utility to it. So if you want to go in and do something really basic, like you change bank account, want to update your bank details for your HR team, it can feel like it's actually really difficult to find where to put that information. So some of the things that are highlighted in that UX are areas like the hero awards program, their benefits program, which is wonderful, but it can feel like the basics of what you need from a payroll HR program are actually really difficult to find.

Jason: Hi, my name is Jason. I am a Lieutenant. I give NEOGOV a five out of five. And for more reviews like this, please click below. I work in the government industry, and obviously we need a streamlined approach to recruiting, hiring, and onboarding of new employees. And NEOGOV has really helped bring that all together in a very streamlined process. What I like most about NEOGOV is the fact that it is cloud based. We no longer have to keep a huge amount of paper files on hand for new applicants and job processes. We're able to manage a lot of the stuff in the cloud. It's easily accessible if we have employees working remote and handling background checks and setting up parts of the testing process, and it really helps out on that end. I really don't have much to say in the negative aspect about NEOGOV. I was not part of the decision making process to bring that on to our organization, and I really didn't have much training provided to me when I started using NEOGOV, but it was rather an easy system and program to pick up on my own, and really has helped save us some time and provided some different ways to access recruiting and testing materials for remote workers.