# Compare Employment Hero vs NEOGOV 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Employment Hero and NEOGOV based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144645-248680/Employment-Hero-vs-NEOGOV --- # Employment Hero vs NEOGOV Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Employment HeroNEOGOV2/4 selected [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) [## Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Starting Price $10.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [239 reviews](#user-reviews) Positive 209 Neutral 17 Negative 13 [## NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment RO Based on [850 reviews](#user-reviews) Positive 793 Neutral 50 Negative 7 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,940 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit High performer Feature ratings Payroll Management 3.8 Employee Database 4.4 HR Management 4.4 Time & Attendance 4.1 Employee Management 4.3 69%Fit Missing features Feature ratings Payroll Management 4.0 Employee Database 4.3 HR Management 4.4 Time & Attendance NA Employee Management 4.3 User satisfaction User satisfaction 4.4 User reviews[239](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.3 Customer support 4.1 User satisfaction 4.5 User reviews[850](https://www.capterra.com/p/248680/NEOGOV/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $10Usage Based, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. Best for NEOGOV is used by government agencies, public sector HR professionals, public safety departments, and educational institutions. ## User reviews Pros & cons JS Jane S. Executive Assistant > "The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) KW Ketmanto W. Application Support Engineer I > "The employee portal appears to be malfunctioning." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022) KW Ketmanto W. Application Support Engineer I > "I appreciate its authenticity and its use of AI for job searching and resume building." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022) LK Lana K. Human Resources > "Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some time..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238) SB Shell B. HR Advisor > "Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622441) AT Angela T. Office Manager > "We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) LN Lizi N. Financial Controller > "We also use the payroll platform, which is so nearly seamless, and I have to give a special shout-out to Waseem, who I’m always..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) AT Angela T. Office Manager > "The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) DV Daniela V. HR Advisor > "A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) DC Dipin C. CFO > "Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6626932) MR Marie R. People Operations Specialist > "The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979) MH Mandy H. Chief Operating Officer > "The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) VR Verified Reviewer Administrative Clerrk > "reporting and processing payments is super easy." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080942) AT Angela T. Office Manager > "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) JS Jane S. Executive Assistant > "The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) JS Jane S. Executive Assistant > "The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) KP Kevina P. Accounts > "It's great that new employees can load their details in directly to HR and then it will import to Payroll. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584) LN Lizi N. Financial Controller > "Still a couple of niggles with the integration between HR and Payroll platform." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) KM Kimberley M. Administration Manager > "New system for a new company with a platform that is better for staff and easier for payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053) VC Victoria C. HR Coordinator > "Importing data from my existing platform into EH, it was problematic and labour intensive." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483) LK Lana K. Human Resources > "Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238) DG Dana G. Accounting > "Its not easy to cross check the terminated staff in payroll and Hr sites" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6678971) MK Michal K. IT Engineer > "Implementation was straightforward, guide sent from their support was really good." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080653) RL Rachel L. People and Culture Manager > "EH is completely let down by their learning management system which is a GO1 product." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) VC Victoria C. HR Coordinator > "Customer support, on-boarding, payroll and the overall HR platform is the best on the market." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483) Evelina S. Managing Director > "It's worth noting that, during this period, the company continued to accept our payments despite our non utilisation of their..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) EC Edwin C. Design Consultant > "Submitting annual leaves to the company I work in through this software is a breeze." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291) KP Kevina P. Accounts > "I am finding the reports difficult as they are very different to my old system I used." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584) JR Julius R. Contracts Administration > "It’s a breeze in navigating the software as it has features that makes the software user-friendly." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826) DV Daniela V. HR Advisor > "Some of the associates do not know the system very well and sometimes we receive odd answers." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) BH Bernadette H. Director > "We have streamlined onboarding, policy management, contract management, Employee documentation and many other processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4822125) GD Gwilym D. CHRO > "Great system, but woeful support, they don't want you to get in touch with them when you need help." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055) SM Sarah M. Payroll Officer > "Customer service team have really helped us streamline our payroll processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553494) RP Rajesh P. Management Accountant > "Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727) JR Julius R. Contracts Administration > "Overall, Employment Hero is a highly recommended software especially for offices with large employee number." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826) KM Kirsten M. CEO > "went through all this ridiculous training (4-6 weeks of module after module and calls etc) on the system only for most of it to..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) DV Daniela V. HR Advisor > "Following the implementation, the customer support team and customer experience team always come back promptly." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) MH Mandy H. Chief Operating Officer > "So managers have consistently wrong holiday dates for their employees." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) GY Gian Y. Management Accountant > "Employment hero team are always very responsive. Whenever I have a query, it always get answered within a few minutes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628674) Evelina S. Managing Director > "We've also had to pay about $500 for the EH Payroll subscription, but we've lost more time/money on our internal resources trying..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) RL Rachel L. People and Culture Manager > "The Swag app is very easy to use especially for our employees who don't work in front of the PC." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) UC Utsav C. Sous Chef > "Not able to copy and paste an employee's shift to he next day is something that bothers me a lot." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385) KI Kimolee I. HR and Office Administrator > "Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6685196) KM Kirsten M. CEO > "I hate that it reverts to obsolete settings and constantly messes with the payroll integration." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) JS Jane S. Executive Assistant > "However, once it was properly configured, the system has performed smoothly and reliably." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) RC Rob C. CFO > "Some parts aren't intuitive to use." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080) MR Marie R. People Operations Specialist > "Good robust system but their customer/tech support could be easier to contact" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979) David H. HR Manager > "The Payroll and HR platforms, although linked, have small discrepancies of information and other features that do not sync and/or..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4616040) LN Lizi N. Financial Controller > "It has helped us streamline our processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) UC Utsav C. Sous Chef > "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great experience." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385) KM Kirsten M. CEO > "I liked the idea that our onboarding could be hosted in one place and seemlessly integrated with our payroll platform." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) TN Tim N. System Management > "This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653) CW Catherine W. Business Manager > "Easy system to follow and use, we have both payroll and HR" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655437) Evelina S. Managing Director > "The account manager initially thought to guide us, seemed to provide misleading information, possibly in pursuit of expediting a..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) CS Cristina S. HR and Operations Manager > "Easy to navigate and integrates everything we need." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553683) MB Margaret B. Health Service Manager > "The role out of SWAG was difficult as employees got confused between HR and payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4828683) EC Edwin C. Design Consultant > "The interface of Employment Hero is very easy to navigate." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291) SA Solomon A. Payroll > "Leaves room for human error and is thus at risk of none compliance." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800) Evelina S. Managing Director > "A more responsive approach and transparent communication would greatly enhance our overall experience and confidence in the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) RL Rachel L. People and Culture Manager > "It's not intuitive." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) Suzannah R. Human Resources Assistant > "With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3737734) JR Jacob R. General Manager > "Setup was painfully long with minimal help especially with payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4824485) AC Aljon C. Bookkeeper > "All good, the support can contacted easily." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080) VR Verified Reviewer HR Manager > "Better access management to features and employee files - security setting and default position on some features can be..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4784669) ADW April D W. administration > "great customer support." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318) SriRam Sudarsan V. Business Owner > "There is no negotiations with the Employment Hero team since they dont respond" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094) ST Stephanie T. National People and Culture Manager > "Very user friendly for HR, managers & employees!" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6543081) TN Tim N. System Management > "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653) MH Mandy H. Chief Operating Officer > "Payroll is quick and easy." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) SriRam Sudarsan V. Business Owner > "Very bad customer service who did not even call me but closed the ticket." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094) ADW April D W. administration > "great service which is hard to find for the money" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318) RP Rajesh P. Management Accountant > "I guess expansion cannot necessarily be sustained." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727) AM Alyssa M. Operations Manager > "So far so good, I have had plenty of help from the team," [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541312) SA Solomon A. Payroll > "The last couple have seen it deteriorate considerably. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800) KM Kimberley M. Administration Manager > "The sales & onboarding team have been very supportive. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053) CE Charlie E. Corporate Services Coordinator > "The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) CE Charlie E. Corporate Services Coordinator > "Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) CE Charlie E. Corporate Services Coordinator > "It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) OC Olinka C. General Manager > "In this aspect it is spot on with Policies, Compliance, Certifications, HR Docs, Contracts and Onboarding." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3550105) LM Logan M. CEO > "Backend on the website is very complicated compared to the system we use (that we were going to move from but decided not to). " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4642799) [View Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/) RO ROCHELLE O. HR Specialist > "The collaborative culture, forward-thinking leadership, and the opportunity to work with cutting-edge HR tech made every day..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) CM Christian M. HR Generalist > "The only thing I dislike is the requirement to include the SSN and DOB when authorizing a new hire since we don’t require..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104) KB Kale B. Senior HR Consultant > "Overall the Neogov has automated over 100 processes for ur organization freeing up more time for our employees to do more of..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018372) JD Jaclyn D. CHRO > "The cons are that the products don’t all talk or transfer data to each other so there is duplication of data input." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371) AM Alondra M. Human Resources Technician > "I like how the product is able to expedite the recruitment process and the hire approval process for the department’s..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346) AM Alondra M. Human Resources Technician > "There were some changes in INSIGHT that I was not notified which changed the recruitment steps which resulted in delays in..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346) KV Kyra V. HR Specialists > "Neogov has taken us from a time of paper resumes to virtual applications ease of scheduling candidates and pulling reports." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018889) MF Meng F. HR Manager > "Software not stable updates Unreliable and breaks things that NG may not know until user reports, and some of the issues..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519351) EC Eric C. HR Systems Administrator > "The Insight and OHC modules provide a very efficient and user-friendly workflow for our HR staff, hiring managers, and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6524396) JT Jailey T. Human Resources Analyst > "Buying each of the modules separately creates a barrier to maintaining and having all that is required." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018198) RO ROCHELLE O. HR Specialist > "From posting jobs to tracking applicants and onboarding new hires, everything is centralized and intuitive." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) SB Silvia B. HR Technician > "The platforms don’t all communicate with each other. And need to duplication of information needs to be done between..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019695) AC Amy C. HR Director > "Neogov offers state of the art technology and services for multiple platforms meeting the needs of a wide range of users." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018891) RF Rachel F. Human resource analyst > "The default card view, and not being able to adjust the column widths on my reports." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523754) MV Marissa V. HR Generalist > "It’s my 3rd year using NeoGov and each year I’ve learned a little for each module (corehr, onboard, eForms, learn, and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018191) HY Haley Y. Human Resources Analyst I > "Modules that lack features that do not allow me to assist customers with their departmental/division processes." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517344) ZG Zolymar G. Sr. Recruitment and Classification Specialist > "It is a great system to track the application process and to generate reports making my job easier.." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019628) MC Maria C. Personnel Analyst > "Sometimes there are very confusing glitches for example moving in to the next candidate and it’s someone not next and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423) VR Verified Reviewer Deputy Administrator > "Connectivity with others; many options to assist with state needs and goals to accomplish tasks and ease workflow." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018321) KD Kristen D. Talent Acquisition Manager > "We do not not currently use beyond insight so the least part until we build out the full HRIS is the lack of us using it" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018188) MA Millicent A. Administrator > "Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019634) KIM Kima-I M. HR Specialist > "When we integrated another module (Perform), it created some issues with Insight." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019110) AB Anna B. Management Analyst > "I like the training material and the ability to see what other users are having issues with or how their process is." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019114) CT Cynthia T. Human Resources Specialist > "We lose information and sometimes reverts to old information that isn’t up to date." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018818) Lori R. Payroll > "Payroll and hr section there are sool many options to keep track of employees really user friendly. ." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018208) MD Maria D. Human Resources specialist II > "I don’t like how when I’m on a written exam or oral exam schedule, there’s no button to take me straight back to the..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523956) JC Jason C. HR Director or Commander of HR > "We currently heavily use insight, which is user friendly and helps us to store required documents easily." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018318) BD Brittany D. Analyst > "It’s a precise and tedious process that requires a significant amount of time and often times cannot be perfected." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360) JA Jakkie A. Management Analyst > "With ever additin of a new application, the system creates more efficiency with in our HR Department." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182) LS Lauren S. HRIS Administrator > "Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving issues" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523409) JD Jaclyn D. CHRO > "It has significantly reduced 150 plus manual tasks for our HR team and organization." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371) SH Steven H. HR Assistant > "Responses from customer support can be slow, especially if the issue is very complex." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018392) CH Chris H. FSA Ii > "I am able to maintain one module that interacts with all of our modules." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018880) AM Angela M. Senior Human Resources Analyst > "Constant updates that break other features that were not part of the update and shouldn't have been effected by those updates" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517687) SD Shannon D. HR Analyst > "It cuts down on my time and allows me to worker smarter, not harder." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298) KK Kimberly K. Manager of Civil Service > "The system does not have a work around for the requirements the NYS Civil Service are required to track." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392) Patricia D. Senio Human Resources Analyst > "Specific to how government agencies recruit for jobs, upgrades to improve product and great service." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018871) BP Belinda P. HR Specialist > "We usually end up hearing from employees because they cannot access their compliance training." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018149) RTM Rio Tess M. Associate HR Analyst > "I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517668) AD Aaron D. Human Resources Analyst > "The updates that are not mentioned or the changes are not communicated." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882) RK Renae K. Human Resources Specialist > "I’ve been using the product, with different employees, for a few years and find that overall, the product has great..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519293) SD Shannon D. HR Analyst > "I have had some trouble with Bulk changes in Perform lately." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298) MC Maria C. Personnel Analyst > "It’s user friendly for regular analysts, there are many features that you can turn in or off for customization and the..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423) AD Aaron D. Human Resources Analyst > "Sometimes there are bugs or glitches." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882) RO ROCHELLE O. HR Specialist > "The platform is incredibly user-friendly and has streamlined so many aspects of the recruitment and hiring process." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) KK Kimberly K. Manager of Civil Service > "Everything we need to track in is hidden and hard to find. When I run a report I do not get the correct information." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392) SC Sarah C. HR Specialist > "There's constant community and resources to keep me updated anytime there is change is being made." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018186) CL Cody L. Recruitment and Compensation Specialist > "I have to go to the dashboard, they won’t show up under print apps." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018254) FA Florine A. Asst Director > "I love it it makes my job easier all of the new products are great however with my agency limited budget it’s hard to afford." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018233) LM Ligia M. Admin Services Analyst I > "Unable to edit forms based on my access." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520311) JN Jabin N. Talent Acquisition Specialist > "I work on it every day and I want to have a better understanding of every new enhancements and functionality asap." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019040) KG Kori G. HR Clerk > "That I can’t convince my command staff that we need additional products such as perform and onboard." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519090) JA Jakkie A. Management Analyst > "I like the variety of applications within the system to make everything more cohesive." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182) TC Tim C. Educational Officer > "Customs forms are not so custom to use especially if you have to edit it." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517615) TD Tung D. HR Specialist > "Love the road maps and enhancements with the consideration of customer input." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018266) DR Dawn R. Senior HR Analyst - Class and Compensation > "Lack of ability to filter in Insight class specs" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518820) AE Aricka E. Administrative Analyst > "This is helpful in processing applications through all recruitment steps." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018281) JL Joanne L. Analyst > "So it feels like we still have to do our own work around to get the off the shelf product to work, which is frustrating at..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517660) CM Christian M. HR Generalist > "I like the user friendly design that it has, as well as the new updates that keep improving the system frequently." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104) KC Kate C. Human Resources Analyst > "Our agency has had some issues with closing out exam plans/recruitments." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518994) EP Emily P. HR business partner > "The ease and customization of the products for all platforms we use." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018358) AB Ashley B. Senior Human Resources Analyst > "That I can’t add more of the same items in the item bank at a time." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518827) RO ROCHELLE O. HR Specialist > "It truly makes life easier—not just for me as a recruiter, but also for our hiring managers and candidates." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) HB Heather B. Talent Acquisition Specialist > "I don’t like that in OHC you can’t print an interview schedule." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519189) LS Laura S. Organizational development coordinator > "Good- solid, affordable platform that helps gov agencies get into the digital world." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019107) AH Ann H. Health and Productivity Manager > "Having difficulty with printing applications." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018184) MC Marcos C. HR Director > "It has transformed our entire process and we are getting more applications than we ever had before." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018288) JW Janine W. Chief Operating Officer > "Sometimes if a manager hasn’t used the system for awhile, it’s confusing to navigate your way through." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517527) BD Brittany D. Analyst > "The return of qualified applications has been a game changer for our organization." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360) RV Rosalia V. HR Technician > "I’m still learning the basics however sometimes I feel I don’t use all the tools in the program." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018811) JC Jessica C. Sr benefits analyst > "So I have a lot to learn, but I am hopeful that we will begin maximizing our efficiency with additional service services and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018148) SH Stephanie H. Personnel Analyst > "Sometimes glitchy and customer support is not the same for level of knowledge" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517447) JT Jennie T. Compensation and benefits administrator > "They also listen to user feedback and implement ideas to make the system easier and more accommodating." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018899) KL Kasama L. Hr manager > "Not as customizable as we would like." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019745) AS Alexis S. Human Resources Administrator > "We know not all changes are made overnight but always appreciate feeling heard and thoughts are taken to development for..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018277) HC Heather C. Personnel Program Administrator > "Too many screens and clicks for the entire recruitment process." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520544) YJ Yovana J. Human Resource Manager > "At first I was nervous with navigating the system, but now I am happy that I am able to streamline our processes." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018942) BL Brandie L. HR Director > "The implementation was/is hard...constructing the environment and learning it at the same time is extremely hard." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523741) BJ Barb J. HR Director > "Comprehensive system that allows for consistent and efficient data collection." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520220) AP Arcenia P. Chief Deputy > "Every portion of it is costly or you need one product in order to use the another" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523412) [View Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/) ## User interface [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) 4.43 (239) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) 4.48 (850) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Employment Hero Top features 36/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/144645/Employment-Hero/#features) NEOGOV 26/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/248680/NEOGOV/#features) ### Recognition No recognitions have been awarded to Employment Hero No recognitions have been awarded to NEOGOV ### Deployment & support Employment Hero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NEOGOV Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Employment Hero - By Employment Hero - Located in Australia - Founded in 2014 NEOGOV - By NEOGOV - Located in United States - Founded in 1998 ## Popular Comparisons [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-144645/WebPay-vs-Employment-Hero) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [100Hires](https://www.capterra.com/p/206957/100Hires/)[4.88 (1,120)](https://www.capterra.com/p/206957/100Hires/reviews/) Contact vendor for pricing Price $49/month 4.3 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/206957-248680/100Hires-vs-NEOGOV) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/) $10/month Price $8/month 4.2 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/144645-172127/Employment-Hero-vs-Rippling) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-248680/WebPay-vs-NEOGOV) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,425)](https://www.capterra.com/p/110968/BambooHR/reviews/) $10/month Price $10/month 4.2 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-144645/BambooHR-vs-Employment-Hero) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,926)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130706-248680/ZipRecruiter-vs-NEOGOV) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,193)](https://www.capterra.com/p/153140/Connecteam/reviews/) $10/month Price $29/month 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144645-153140/Employment-Hero-vs-Connecteam) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Contact vendor for pricing Price $25/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/226634-248680/CEIPAL-ATS-vs-NEOGOV) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-144645/Paycor-Perform-vs-Employment-Hero) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[4.49 (7,567)](https://www.capterra.com/p/161381/Indeed/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161381-248680/Indeed-vs-NEOGOV) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-144645/Paycom-vs-Employment-Hero) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,425)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.3 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-248680/BambooHR-vs-NEOGOV)