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All organizations that want to secure both onsite and remote access to corporate network and multiple cloud applications, using on-premise Windows Active Directory Identities.
JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.
Auto roll out of agents is a great feature (Make sure to have all the settings correct on the systems). Level of detail recorded is fantastic.
We found inconsistent issues with remotely-connected users (VPN) who were being blocked erroneously.
Everyone in user lock are quick to respond and help with any questions or issues you might have. I do believe its a fantastic product and has massive amount of room to grow.
Again had to build own web interface for on demand reports.
There support from the team at Userlock is fantastic.
Lack of web portal interface to run reports from. Limited ability to customise reports in default settings.
Really useful for adding additional security into a AD domain. Fills a few gaps in AD, which are really useful.
No web interface with reports - means sending emails and PDF files. In a modern world we thrive to reduce email traffic and give users/admins reports on demand.
We were looking for a tool to help us enforce 2FA on some servers. JumpCloud was a solution that was easy to use, easy to manage, and perfectly fit our needs.
I realize I was stuck in 2010, resulting in an unhealthy relationship with Microsoft Active Directory.
We are using JumpCloud as central directory, for SSO, for device and user management and partially MDM functionality. We love the support service, their incredibly enthusiastic and helpful staff.
The small businesses that I work with have from 3 to 10 PCs, but usually no server. JumpCloud provides the missing centralized user account control.
It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.
It is a little difficult to onboard new office staff and familiarize them with the software.
A great way for me as an IT professional to help smaller businesses get onto a stable platform for properly managing their users and devices, with room to expand as their companies grow.
MDM is currently limited in functionality, and the System Insights still require command-line input to gather detailed information.
Layton: Hi, I'm Layton. I'm a help desk associate, and I would give JumpCloud five stars. Click below for more ratings. On a day-to-day basis, I use JumpCloud to manage our active directory system through Linux, Windows, and Mac environments. One of the biggest features I like about JumpCloud is how you can seamlessly manage your Google workspace admin portal while also taking control of Windows, Mac, and Linux devices all in one application. One thing I do wish JumpCloud had was a more seamless integration with Apple Business Manager. I do wish that we were able to integrate our company iPads and iPhones within the JumpCloud software.
UserLock
JumpCloud Directory Platform
Top FeaturesUserLock
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JumpCloud Directory Platform
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