# Compare Chatra vs WhatsApp 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Chatra and WhatsApp based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144752-180345/Chatra-vs-WhatsApp

---

# Chatra vs WhatsApp Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ChatraWhatsApp2/4 selected

[Chatra](https://www.capterra.com/p/144752/Chatra/)[4.7 (452)](https://www.capterra.com/p/144752/Chatra/reviews/)

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.7 (16,293)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

[## Chatra](https://www.capterra.com/p/144752/Chatra/)[4.7 (452)](https://www.capterra.com/p/144752/Chatra/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [452 reviews](#user-reviews)

Positive

437

Neutral

13

Negative

2

[## WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.7 (16,293)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.3

Reviews Sentiment

Based on [16,293 reviews](#user-reviews)

Positive

15,608

Neutral

571

Negative

114

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of reviewers  
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## Summary

* * *

Key features rated by users

Features selected based on 4,199 reviews from live chat software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Single Sign On

NA

Chat/Messaging

NA

Real-Time Notifications

4.8

Real-Time Monitoring

NA

Support Ticket Management

NA

\--%Fit

Missing features

Feature ratings

Single Sign On

NA

Chat/Messaging

4.8

Real-Time Notifications

4.7

Real-Time Monitoring

NA

Support Ticket Management

NA

User satisfaction

User satisfaction

4.7

User reviews[452](https://www.capterra.com/p/144752/Chatra/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[16,293](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.3

Price starts from

Price starts from

$21Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

E-commerce, software and other companies who understand the need to be accessible to their visitors and customers. Our clients also include financial, legal and automotive companies.

Best for

WhatsApp is used by customer service departments, marketing teams, sales organizations, e-commerce companies, banks, retailers, and businesses seeking to engage customers at scale.

## User reviews

Pros & cons

SP

Stephanie P.

CS Team Lead

> "It’s easy to use and helps us communicate with customers in re."

[See full review](https://www.capterra.com/p/144752/Chatra/#Capterra___6498534)

SB

Stuart B.

Company Director

> "they then ignored 4 of my emails."

[See full review](https://www.capterra.com/p/144752/Chatra/#Capterra___6361191)

RD

Reema D.

Associate Director

> "It allows you to see who is on the website, and the pre-chat view, where you can see what they are typing in real time before they submit the..."

[See full review](https://www.capterra.com/p/144752/Chatra/#Capterra___4288045)

RD

Reema D.

Associate Director

> "It also does not let you know when it periodically logs you out of the app, so I have gotten fussed at by my boss for missing a chat because I..."

[See full review](https://www.capterra.com/p/144752/Chatra/#Capterra___4288045)

[View Reviews](https://www.capterra.com/p/144752/Chatra/reviews/)

Maragaret L.

Owner

> "I enjoy using it for personal, but I also receive business notifications for my software updates, for new art masterclasses available and for keeping in touch with people..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7077974)

VR

Verified Reviewer

IT Service Desk Analyst

> "It also relies heavily on a stable internet connection, so calls and messages can be unreliable in low‑signal areas, and the app can take up a lot of storage over time as..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7101164)

CT

Cameron T.

IT Service Desk Analyst

> "Whats App is a great messaging tool for use within the workplace for collaborative efforts or for personal use, providing lots of great services like texts, video calls and..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7105479)

Zeeshan N.

Site Executive Officer

> "Its lack of ability to control , scams, phishing attempts and the spread of misinformation , especially in large Group Chats."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7061925)

Eromal R.

Network Senior Operations Specialist Americas

> "I appreciate that it functions as a comprehensive, centralized communications hub—it simplifies my daily life to have reliable international messaging, high-quality voice..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162)

AM

Ahmed M.

Freelancer

> "Lack of content control: WhatsApp does not provide any control over the content of messages sent through it, which sometimes causes unwanted content to reach the user, as..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6781365)

Eromal R.

Network Senior Operations Specialist Americas

> "Finally, the ability to quickly share different media types (photos, documents, contacts, locations) is very well integrated and dependable."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162)

AG

Amita G.

Learning and Development Coordinator

> "That you cannot send messages or receive them if you don't have internet connection. When photos are send, I dislike the fact that the picture quality is reduced."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7097026)

IA

Islam A.

free lancer

> "it is amazing application help me to being in touch with all people and i can send a voice notes and typing to my friends and i can know my friends news and i wanted to hear..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6829307)

VR

Verified Reviewer

Computer Engineer

> "Also, backups are not always fully encrypted, and some updates introduce changes that may affect performance or privacy concerns due to its connection with Meta."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7088622)

Bishal S.

relationship manager

> "rich media sharing, dependable group chats,robust end to end encryption for privacy, free, world wide communication."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7076862)

MGB

Mary Grace B.

Dance Instructor

> "Sometimes I find it hard to make a group chat with people who are not in my contacts, if there was a way to search someone's name without having them saved that might help?"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7088747)

RA

Rahman A.

Marketing Specialist

> "The ability to send instant photos, invoices or updates has helped us keep our relationships personal and responsive and that’s what counts in the B2B space."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6789986)

Kian K.

Sales Manager

> "Sometimes we get logged out from the sales teams side, and it's a hassle to have to scan the login from the main user everytime, however CRM stays connected."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054041)

Kian K.

Sales Manager

> "We have also been able to use the Whatsapp Business API to have the whatsapp available for each relevant person in the company via our CRM aswell."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054041)

Ragupathy S.

Freelancer

> "The biggest issue is image compression. When I send a photo, the quality gets reduced significantly."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7060077)

JA

Jess A.

Creative designer.

> "I like the video calls and the group chats too which allow to send messages to multiple people at the same time"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7075716)

CU

Chidubem U.

PSW

> "I experienced a few bugs and issues like text not loading, WhatsApp status or story not being arranged as it was uploaded."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7041971)

Kassidy K.

Chiropractor

> "I love that it allows different group messages to allow team members to be involved in message threads that are applicable to them."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7095990)

TQ

Tom Q.

PSM

> "I work in a telecoms environment, and the number of customers I have coming in complaining of a button they can’t remove is more than I could imagine."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7071389)

NM

Natale M.

Senior Field Technician

> "Great communication tool for traveling abroad and wifi calling/messaging, also much more secure than plain SMS and allows for higher quality attachments."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6803836)

TW

Therrin W.

Tutor

> "Notifications can feel overwhelming, backup options are confusing, and privacy settings take effort to find at times no."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7102377)

Bliss B.

Administrative assistant Creative

> "What I like most is that all you need is an internet connection and you can chat , video call, or voice call anyone, anywhere It's an incredible value for money."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7087498)

SB

Sachita B.

QA tester

> "Internets is needed for using WhatsApp so some users find the cost of the internet data required to use this app is more expensive."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7045806)

RA

Rama A.

Freelance Graphic Designer

> "Messages are fast, voice and video calls run smoothly, and group chats help me centralize discussions with different teams."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7057845)

MW

Mauricio W.

Senior Sales Executive at WhiteWater, Inc.

> "Information gets buried in long threads, and I often have to move the important parts into other tools to track them properly."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7069207)

VR

Verified Reviewer

Owner, LCSW

> "It was a good option for group messaging as an alternative to group texting which can create exhausting notifications."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7040727)

VR

Verified Reviewer

Team leader

> "There’s a major privacy concern that anyone can use another app or third-party tool to scan your QR code and easily access your WhatsApp on their own device, without your..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131)

VR

Verified Reviewer

Team leader

> "One of the best features is the ability to send multiple images, videos, or documents at once — which saves a lot of time."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131)

Abraham T.

Graphic designer

> "It sometimes loses data like messages, pictures etc if not properly backup before logging in to another device"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7072602)

MD

Mary D.

Coordinator

> "WhatsApp is an easy to use communications and video conferencing app that includes private messaging, group chat, temporary or disappearing messages, and direct audio and..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7027528)

SS

Saisha S.

Administrative Assistant

> "I also don't like the 'forwarded many times' caption for content shared as it makes the forwarded content feel a lot less personal."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7049362)

VR

Verified Reviewer

Digital coordinator

> "I loved that I now can contact friends and family internationally, that it is easy to use, and the ability to share videos and photos fairly well in addition to customizable..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7114964)

TF

Tiffany F.

Customer service

> "Sometimes takes time to receive messages and sometimes the service barely works if you live out of city limits."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7057554)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "Personally, I believe WhatsApp is the number one social media platform for chatting or messaging with friends and family through audio or video call."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7083771)

AA

Adamu A.

CEO

> "When I want to click to view my contacts display picture, I am redirected to their status page which is a bit frustrating."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6822130)

Lauren F.

Legal Secretary

> "I love the fairly new status feature where you can post images for all your contacts to see."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109668)

Omer D.

Translation

> "When you change your mobile phone you cant reach your previous messages, and it's really awful (yesterday my younger brother has experienced it)."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054684)

KC

Kerrissa C.

Advisor

> "The application has multiple features to ease communication via chat, facetime calls or audio messaging."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7025675)

KF

Kelvin F.

Owner

> "When I post photos or videos in status, they lost their original quality even in the profile, the photo quality drops"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6870975)

AA

Aditya A.

Customer Service Representative

> "I like how WhatsApp’s instant messaging allows me to respond to customer queries instantly, and how media-sharing makes it easy to clarify."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6775982)

PP

Pronay P.

Consultant

> "There is a issue, I'm facing an issue where WhatsApp audio messages automatically switch from the external speaker to the call speaker, and the proximity sensor turns off the..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6529389)

TS

Tj S.

Physical therapy

> "Can create groups, good video and audio calling connections, encrypted messages."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7066122)

SK

Sam K.

Projects manager

> "The only minor issue is I don't always get notifications at work but because this is only at work I believe it to be the Wi-Fi as opposed to be App."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7103498)

JMH

Ja'Michael H.

Realtor

> "The ability to send photos, documents, and voice notes keeps conversations efficient."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7059874)

Akintayo A.

Service Advisor

> "The low image quality, video quality when posting on groups even with the 'HD' feature can be very annoying."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6762135)

RH

Ramona H.

Owner

> "I’ve used this App for personal messages, work messages, group chats (when I decided to go back to university for awhile) and even international communication, overall it’s..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7084094)

RM

Rachael M.

Healthcare Entrepreneur

> "Sometimes notifications stop working and you need to uninstall and reinstall the app."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7081097)

VR

Verified Reviewer

Team leader

> "Recent updates like group chat invites and news broadcasting channels have made the app even more versatile and trustworthy. Despite the privacy issue, WhatsApp has been my..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131)

SY

Sula Y.

Deputy head

> "Also, no option to block certain contacts from seeing your profile picture or profile name, you can only totally block them."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6795081)

Andrew B.

Managing Director

> "It allows for a cheap way of strengthening our business reach and ease of use for our customers to contact us / keep updated. "

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7107059)

SRF

Sara Ruth F.

Manager

> "I don't like that you need a cell phone to be able to use it because when my mobile device breaks down I can no longer use the application, and while I am repairing or..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6761457)

Absana P.

Tier III Technician

> "It also allows for a large number of people to be in a group chat compared to other similar platforms."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7072013)

MP

Michal P.

Software Engineer

> "Although it is a good messaging app, frequently notifications from scammers or spammers make it through, and my phone rings to notify me, which is annoying."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6800341)

JPN

Jean-Pierre N.

Instructional Designer

> "A very essential platform that helps those who cannot afford to make long-distance calls via landline phones."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7074274)

BA

BISHNU A.

Project Engineer

> "The quality of the images or even videos seem a bit off compared to say like Viber."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7081398)

SRF

Sara Ruth F.

Manager

> "I like that I can easily communicate with my contacts and I can share all kinds of information, such as videos, images, and even my location which is very useful for..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6761457)

CM

Cheyanne M.

Owner

> "Cash app kicked me off and banded not just my account but my monile device and when i asked for an explanation i wasnt gave one."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7043322)

Dionne Joy M.

Service Hub Representative

> "Messaging, voice calls, and video calls are all high quality, and I love WhatsApp and use it every day."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7068143)

AK

Andonis K.

Operations Co-ordinator

> "The lack of an official iPad/tablet app is a let down as it would fill a gap for syncing across all my devices"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6823366)

LB

Lucky B.

Disign

> "What I like the most in WhatsApp is that we can contact people whether or not they are far away, I live distant from my family because of my examinations so this application..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6318567)

Bishal S.

relationship manager

> "Connectivity: The app needs internet, and that may be a problem in low connection places."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7076862)

KKF

Keise Kethlen F.

Home office

> "I really like it because of its many features, such as: switching between conversations, organizing conversations in folders, keeping frequent conversations, creating groups..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6564370)

DB

Derek B.

Owner

> "It is sort of irritating adding new numbers quickly to start a conversation and its hard to rename a chat without changing the persons contact name."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6824250)

Stephanie W.

Owner

> "I like how customizeable the notifications are and that you can decide whether your messages show "read" or not."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7117513)

RC

Rutherford C.

Graphic Designer

> "It sometimes looses chats if you didn’t backup your messages especially when you’re switching from Android to iPhone and vice versa"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6818738)

SS

Saisha S.

Administrative Assistant

> "It provides a reliable channel for communication and is widely used enough to facillitate communication with many different people."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7049362)

EC

El C.

Nail tech

> "The only issue I’ve faced with WhatsApp is that I seem to get a lot of spam/scam messages/calls."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7063131)

SR

Sam R.

Residency Program Administrator

> "I especially love the voice message feature, where you can convey a good amount of information without typing a novel."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7118366)

VR

Verified Reviewer

Manager, Business Development

> "It also seems to take up a lot of storage on my phone as well."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7044171)

Eromal R.

Network Senior Operations Specialist Americas

> "The chat interface is clean and allows for easy organization with pinned chats and group management."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162)

NEU

Nsikak Etim U.

Director of Studies

> "The advert pricing is a lot more expensive especially for developing countries of the world."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7020484)

Eromal R.

Network Senior Operations Specialist Americas

> "The chat interface is clean and allows for easy organization with pinned chats and group management."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162)

Maragaret L.

Owner

> "When I began using WhatsApp 3 years ago, I had issues with people including me in their groups or business texts. "

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7077974)

MK

Mohd K.

Web Developer

> "Firstly I want to thank to the creator of WhatsApp , because this app make my life easily and little comfortable in some critical condition , I am using WhatsApp daily ,to..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6314442)

Sunita P.

Experienced Cloud Engineer

> "It is not secure for sharing sensitive keys or credentials."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7084722)

Nathaniel H.

Process Engineer

> "The ability to use WiFi when cellular service is not available is one of the main draws of WhatsApp, and something I don't use all of the time but am very glad for this..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6762615)

JC

John C.

Graphic designer

> "It reduces pictures and Video qualities"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7072757)

CK

Corey K.

Director of Sales

> "It is dependable to send large files and free international voice/video calls is a plus!"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7115677)

AG

Ashkenaz G.

Graphics designer

> "Whatsapp haven't allowed much the user to customize the look and feel, its limited, it should've been more editable, the color, themes,looks and fonts"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6493959)

[View Reviews](https://www.capterra.com/p/180345/WhatsApp/reviews/)

## User interface

[Chatra](https://www.capterra.com/p/144752/Chatra/)

4.73 (452)

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

4.69 (16,293)

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### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Chatra

8/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/144752/Chatra/#features)

WhatsApp

Top features

16/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/180345/WhatsApp/#features)

### Recognition

No recognitions have been awarded to Chatra

No recognitions have been awarded to WhatsApp

### Deployment & support

Chatra

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

WhatsApp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Chatra

-   By Chatra
-   Located in United States
-   Founded in 2014

WhatsApp

-   By WhatsApp
-   Located in United States
-   Founded in

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