# Dropbox Sign Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Dropbox Sign Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more. Source: https://www.capterra.com/compare/144797-120910-169060/hubspot-service-hub-vs-livechat-vs-freshchat --- # Dropbox Sign Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dropbox Sign ## What is Dropbox Sign? Dropbox Sign is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement, from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box. ## What is Dropbox Sign used for? [Digital Signature](https://www.capterra.com/digital-signature-software/) Top alternative Featured Overall rating Based on 1,446 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Pros & cons Accessible for all users Intuitive and clean design Limited form field customization Mobile usability limitations Starting price $20 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dropbox Sign?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dropbox.com/&name=Dropbox Sign) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dropbox Sign 4.7 (1,446) VS. [4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price $20 Flat Rate, Per Month Starting Price $15 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (1,444) Ease Of Use 4.7 (2,617) Value For Money 4.6 (1,110) Value For Money 4.5 (2,136) Customer Service 4.5 (901) Customer Service 4.5 (1,952) ## Dropbox Sign alternatives Highest Rated [4.8 (2,833)](https://www.capterra.com/p/160894/eversign/reviews/) Starting price $10.00 Per User, Per Month [4.7 (4,165)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month [4.5 (1,242)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/) ## Who uses Dropbox Sign? Based on Capterra reviews from the past 3 years ## Pros and Cons Accessible for all users 97% positive reviews out of 374 Most reviewers indicate ease of use enables quick onboarding, smooth daily operations, and minimal training needs. Limited form field customization 46% negative reviews out of 71 Some reviewers report form fields lack flexibility, making placement, duplication, and customization challenging for documents. Lisa H VP, 51 - 200 employees. "Some applicants find it difficult to find the boxes that are not filled in on our job application." Intuitive and clean design 99% positive reviews out of 71 Most reviewers find user interface simple, visually appealing, and easy to navigate for all experience levels. Mobile usability limitations 47% negative reviews out of 59 Some reviewers find mobile app difficult to use, reporting glitches, limited features, and inconsistent performance. Workflow efficiency and cost savings 100% positive reviews out of 44 Most reviewers describe time saving as crucial, reducing manual paperwork, streamlining processes, and lowering costs. Confusing account management processes 47% negative reviews out of 43 Some reviewers describe account management as cumbersome, with login issues, unclear navigation, and merging difficulties. Hannah M Account executive , 1 employee. "The actual login interface, where you see all of your documents is a little clunky" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Signature 4.9 (1,018) 72.50% of 1018 reviewers that rated this feature as important or highly important With this capability, you can easily collect signatures remotely, speeding up workflows and eliminating the need for printing or scanning. Reviewers appreciate the convenience, mobile access, and notifications, though some mention limited mobile setup and signature input options. Multi-Party Signing 4.8 (869) 57.77% of 869 reviewers that rated this feature as important or highly important This aspect lets you send documents to multiple signers and set signing order, saving you time and effort. Some reviewers find it easy to track signers and manage complex agreements, though a few mention occasional errors and wish for improved signer highlighting. Data Security 4.8 (821) 64.19% of 821 reviewers that rated this feature as important or highly important Dropbox Sign offers strong data protection, giving you peace of mind when handling sensitive documents. Users think the security controls, notifications, and access restrictions help keep personal and legal information safe, though a few mention occasional glitches and password limitations. Authentication 4.7 (765) 53.07% of 765 reviewers that rated this feature as important or highly important It helps you verify signers’ identities through options like SSO, 2FA, and IP tracking. Reviewers indicate that robust authentication builds trust, ensures legal compliance, and provides confidence in document validity, though some users mention frustration with frequent logins. Audit Trail 4.7 (752) 49.34% of 752 reviewers that rated this feature as important or highly important It gives you a detailed record of document access, views, and signatures with timestamps. Reviewers appreciate the transparency, legal assurance, and ability to track progress, noting it streamlines record-keeping and helps resolve disputes efficiently. Mobile Signature Capture 4.7 (737) 51.70% of 737 reviewers that rated this feature as important or highly important Capture signatures via mobile devices Dropbox Sign 22 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes It gives you a detailed record of document access, views, and signatures with timestamps. Reviewers appreciate the transparency, legal assurance, and ability to track progress, noting it streamlines record-keeping and helps resolve disputes efficiently. It helps you verify signers’ identities through options like SSO, 2FA, and IP tracking. Reviewers indicate that robust authentication builds trust, ensures legal compliance, and provides confidence in document validity, though some users mention frustration with frequent logins. Customize data fields to support various needs and use cases Dropbox Sign offers strong data protection, giving you peace of mind when handling sensitive documents. Users think the security controls, notifications, and access restrictions help keep personal and legal information safe, though a few mention occasional glitches and password limitations. Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components With this capability, you can easily collect signatures remotely, speeding up workflows and eliminating the need for printing or scanning. Reviewers appreciate the convenience, mobile access, and notifications, though some mention limited mobile setup and signature input options. Public or private sharing of digital files such as documents, audio/video, images, and more Capture signatures via mobile devices This aspect lets you send documents to multiple signers and set signing order, saving you time and effort. Some reviewers find it easy to track signers and manage complex agreements, though a few mention occasional errors and wish for improved signer highlighting. Timed notification for any upcoming task, deadline, appointment, or activity Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Allow multiple team members to edit and work on the same document Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Features 4.6 (1,443) 4.6 Based on 1,443 reviews ## Pricing Value for money 4.6 (1110) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/144797/HelloSign/pricing/) Free $0.00 It includes: - 1 User - 3 Signature Requests Per Month - Audit Trail - Mobile App - Reminders and Notifications - Signer Fields Essentials $20.00 Flat Rate,Per Month It includes: - 1 User - 5 Templates - Audit Trail - Data Validation - Mobile App - Multiple Languages - Reminders and Notifications - Signer Fields - Template Links - Unlimited Signature Requests Per Month Standard $30.00 Per User,Per Month It includes: - 15 Templates - 2-4 Users - Audit Trail - Branding - Bulk Send - Data Validation - Mobile App - Multiple Languages - Reminders and Notifications - Sharepoint/Salesforce Integration - Signer Fields - Team Features - Template Links - Unlimited Signature Requests Per Month Value for money 4.6 (1,110) 4.6 Based on 1,110 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/) ## Support, customer service and training options Customer Service 4.5 (901) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (901) 4.5 Based on 901 reviews ## User reviews Overall rating 4.7 Based on 1,446 reviews Filter by rating 5(1134) 4(254) 3(43) 2(11) 1(4) Mentioned topic Sorted by most recent BC Breanna C. Assistant Book keeper Real Estate ### "Easy and friendly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 I love the way you can add others and share all of your documents as well as photos with the added users. Pros Very easy to use. Great way to store documents for later review and signing. Share access with others. Cons There isn't anything not to like! Easy to use as well as add members to collaborate with. Everything is easy! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Estelle M. Assistante comm Leisure, Travel & Tourism ### "Logiciel de partage et d’enregistrement des dossiers efficaces " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 Utilisation journalière et efficace en toute sécurité et que l’in peut partager avec les personnes de notre chois Pros Stocker gérer les dossiers sensibles en toute sécurité et très facilement je recommande à 100% à tous Cons Il n’y a aucun aspect du produit que je n’ai pas apprécié. au contraire tout est simple et efficace. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jack S. Finance Director Facilities Services ### "Dropbox Sign Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 26, 2026 Dropbox Sign simplifies the approval and signature process for financial documents. It reduces turnaround time and improves traceability for signed agreements. Pros Electronic signatures are easy to send, track, and manage. The audit trail and status notifications provide clear visibility on document progress. Cons Customization options for workflows are somewhat limited. Integration with internal systems may require additional setup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rama A. Freelance Graphic Designer Design ### "Dropbox Sign" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 23, 2025 As a freelance designer, I need a fast and professional way to get documents signed, and Dropbox Sign fits well into my workflow. Pros It’s easy to send contracts and get them signed without back-and-forth emails. Clients don’t struggle with the interface, which saves time and avoids confusion. Everything stays organized and accessible once documents are completed. Cons For a solo freelancer, pricing can feel a bit high if used occasionally. Customization options for templates are somewhat limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Ashli W. Administrator Education Management ### "Punished for working too quickly" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 December 20, 2025 Not great. I had a deadline to get 94 contracts out. I would send 10-14 then I would get blocked. What could have taken 5 hours to complete took from 4:00 pm on a Thursday to 10:00 am on Saturday to almost complete--I have one more to complete and have to wait a few hours because I've been blocked again. I missed the deadline. Support is also slow and useless. I reached out Thursday. Received one email Friday where I was referred to another department and haven't heard of anything since. Pros It is incredibly easy to use. I can't say much more about the positives because the negatives were such an issue that I missed a deadline. Cons It's so easy that I was blocked of sending contracts out for being suspected of spamming--10-14 contracts at a time. Evidently, that number is too many in a short period of time. Alternatives considered [SignRequest](https://www.capterra.com/p/147528/SignRequest/) [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Reasons for choosing Dropbox Sign Google Drive and One Drive integration seemed like a great feature. I haven't seen the benefit. I wish that I hadn't chosen this product because of the issues I experienced with being blocked for sending too many contracts at once. I never would've thought to look for that issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NV Natascia V. Freelance Writer Writing and Editing ### "Easy to Use but Lacks Integration Detail" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 22, 2025 The document management is pretty easy to use overall, and customer support is great. It is a bit of a simple system though if you need more to a program. Pros Low rate if you need a signing service that you don't have to integrate with a ton of other things. This is an easy system to learn. Cons It lacks some customization like branding and can be a bit hiccupy at times. The workflow management may become a hassle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sunil B. Operation Manager Retail ### "digital signing tool with robust security" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 4, 2025 Overall, robust security feature protecting privacy, user friendly interface, and it’s ability to integrate with a lot of other programs make it a worthy option to consider! Pros The robust security feature of the native Dropbox with encryption and two factor authentication is very reassuring, especially now with all the digital threats to privacy and security! Cons The least to like about Dropbox sign would be similar to what other softwares and apps entail, i.e. the cost - may not be a good value for high volume signing needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RE Radwan E. Director Financial Services ### "Bad Service" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 1, 2025 I have been using this application for a few months under my own account. It was fine up until I built my new website. When the new site was built, I needed to integrate Dropbox Sign into the Pipedrive CRM. It was going to be too expensive to do it through Dropbox, so I switched to DocuSign which was also easier to integrate with the Pipedrive. I forgot to cancel the subscription, so I emailed asking for a partial refund, but they refused. They saw how little I used it but they didnt care they wouldn't assist. I'm very disappointed with their service and I wouldn't recommend it to anyone. I'd go DocuSign instead Pros The application was easy to use and got the job done. It did let me send out the Privacy Consent to single and multiple directors Cons That it wasn't accepted by a lot of lenders, and the service was terrible. It was also too expensive Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Less expensive and easier to integrate with Pipedrive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM Valentina M. Sales and Marketing Manager Building Materials ### "A new path towards documents signing. Dropbox Sign streamlines e-signing." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 30, 2025 Dropbox Sign has given me the most outstanding experience when signing documents making it much easier and quicker to sign documents using e-signatures. With Dropbox Sign, i get to sign documents directly in their digital form without the need to of having to print them into a physical paper. Pros I like how Dropbox Sign automatically saves a document after i have signed it. It has a secure documents storage vault which allows me to safeguard documents before and after signing them. Dropbox Sign has a secure files sharing function which enables me to easily share documents after signing them. Dropbox Sign has a swift and user-friendly interface that makes signing documents easy and effortless. Cons Dropbox Sign has never even in one time failed to impress me with its features. It is easy to use and I have not disliked any aspect about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Heather T. Dental Receptionist Hospital & Health Care ### "How it helped the whole office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2025 used mainly for e-signature to streamline patient consent forms, treatment approvals, and administrative paperwork. It makes signing documents easy for both staff and patients, reducing time spent on paperwork. It integrates well with Dropbox for seamless document management. Pros Dropbox Sign is praised for its ease of use and clean interface, making it simple for users to send and sign documents Cons One common drawback of Dropbox Sign is that its free plan is quite limited, offering only a few signature requests per month Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/144797/HelloSign/reviews/) Popular comparisons [SignWell vs Dropbox Sign](https://www.capterra.com/compare/144797-184497/HelloSign-vs-Docsketch)[Docusign vs Dropbox Sign](https://www.capterra.com/compare/121506-144797/Docusign-vs-HelloSign)[DigiSigner vs Dropbox Sign](https://www.capterra.com/compare/144797-151821/HelloSign-vs-DigiSigner)[Xodo Sign vs Dropbox Sign](https://www.capterra.com/compare/144797-160894/HelloSign-vs-eversign)[Adobe Acrobat vs Dropbox Sign](https://www.capterra.com/compare/144797-251329/HelloSign-vs-Adobe-Acrobat-DC)[Foxit eSign vs Dropbox Sign](https://www.capterra.com/compare/142080-144797/eSign-Genie-vs-HelloSign)[BlueInk vs Dropbox Sign](https://www.capterra.com/compare/144797-209622/HelloSign-vs-BlueInk) [Signaturely vs Dropbox Sign](https://www.capterra.com/compare/144797-210998/HelloSign-vs-Signaturely)[iLovePDF vs Dropbox Sign](https://www.capterra.com/compare/144797-173963/HelloSign-vs-iLovePDF)[PandaDoc vs Dropbox Sign](https://www.capterra.com/compare/131735-144797/PandaDoc-vs-HelloSign)[Jotform vs Dropbox Sign](https://www.capterra.com/compare/144797-158456/HelloSign-vs-JotForm-4-0)[Jotform Sign vs Dropbox Sign](https://www.capterra.com/compare/144797-10014571/HelloSign-vs-Jotform-Sign)[Mifiel vs Dropbox Sign](https://www.capterra.com/compare/144797-212668/HelloSign-vs-Mifiel)[Signeasy vs Dropbox Sign](https://www.capterra.com/compare/144797-145175/HelloSign-vs-Signeasy)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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