# Compare Dropbox Sign vs Jotform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dropbox Sign and Jotform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144797-158456/HelloSign-vs-JotForm-4-0

---

# Dropbox Sign vs Jotform Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dropbox SignJotform2/4 selected

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.7 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

[## Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.7 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [1,447 reviews](#user-reviews)

Positive

1,389

Neutral

43

Negative

15

[## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [2,904 reviews](#user-reviews)

Positive

2,780

Neutral

83

Negative

41

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 22,050 reviews from digital signature software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Missing features

Feature ratings

Electronic Signature

4.9

Signature Capture

NA

Data Security

4.8

Multi-Party Signing

4.8

Signature Creation

NA

63%Fit

Missing features

Feature ratings

Electronic Signature

4.6

Signature Capture

NA

Data Security

4.6

Multi-Party Signing

4.4

Signature Creation

NA

User satisfaction

User satisfaction

4.7

User reviews[1,447](https://www.capterra.com/p/144797/HelloSign/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.7

User reviews[2,904](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Dropbox Sign brings simple, secure e-signature to the tools your team already uses, like Google Drive and OneDrive, so your whole company can send agreements for signature and get the signed copies ba

Best for

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## User reviews

Pros & cons

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "As a remote freelance bookkeeper working with multiple clients, having a consistent way to send, track, and store signed documents..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___7125983)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "In some cases, I’ve had to send documents in separate steps manually, which adds extra work."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___7125983)

RH

Renee H.

Principal

> "I like the ease with which you are able to upload various documents and highlight specific places that require signature, initials,..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6508271)

AW

Ashli W.

Administrator

> "Received one email Friday where I was referred to another department and haven't heard of anything since."

[See full review](https://www.capterra.com/p/144797/HelloSign/#SoftwareAdvice___7066934)

SB

Sunil B.

Operation Manager

> "Overall, robust security feature protecting privacy, user friendly interface, and it’s ability to integrate with a lot of other..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___7021162)

AS

Ashley S.

Attorney

> "This may be a drawback for firms emphasizing a highly branded, client-centric experience."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6808662)

VM

Valentina M.

Sales and Marketing Manager

> "Dropbox Sign has given me the most outstanding experience when signing documents making it much easier and quicker to sign documents..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6845626)

RE

Radwan E.

Director

> "It was also too expensive"

[See full review](https://www.capterra.com/p/144797/HelloSign/#SoftwareAdvice___6847305)

LO

Layla O.

Transport Procurement Officer

> "Dropbox Sign also has document tracking features which help ensure all documents have been signed."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6815624)

LG

Luke G.

CEO

> "Before using this product, I had to do a lot of manual work; filling agreements multiple times, scanning and emailing by hand."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713738)

BM

Becky M.

Realtor

> "Sending the document is very simple, then Dropbox sign automatically tracks the progress and sends reminders if needed."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6378757)

NA

Nate A.

CEO

> "The downside is it doesn't work well for having a document on a website that different people can sign using the same form."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4733414)

JM

Jolly M.

Data Associate

> "It reduces manual work required and it offers a secure and verifiable signing processes."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6433482)

KV

Katarina V.

Sales Representative

> "Usually it pops up for a second, and then it goes away and all files come up, making it impossible to find the one document that I..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713096)

BM

Becky M.

Realtor

> "The core service works very well and there are extra features like customized branding."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6378757)

CP

Chelsie P.

Assistant Director

> "Moving from Hellosign to dropbox, I have issues signing in (there is more than one way to sign in and depending on which way I use,..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4712973)

RA

Rama A.

Freelance Graphic Designer

> "It’s easy to send contracts and get them signed without back-and-forth emails."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___7068104)

CL

Charles L.

President

> "How long a document takes to prepare before you can add signature fields, it's not terrible by any means but it could be sped up."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713534)

LO

Layla O.

Transport Procurement Officer

> "Dropbox Sign has elevated my experience in digital document signing."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6815624)

VR

Verified Reviewer

Insurance Agent

> "Have to delete the document if it's not going to be signed instead of providing the inability to just void the document"

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713170)

AD

Ashley D.

Attorney

> "I like how easy it is to add multiple places for initials and signatures."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6752996)

Felipe S.

Research Associate

> "One drawback I have encountered is that the upload speed can occasionally be slower than expected, especially when dealing with..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4871197)

BC

Breanna C.

Assistant Book keeper

> "Very easy to use."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___7118788)

VR

Verified Reviewer

Counsel

> "Counterparties are often confused on how to re-assign signature requests, and I have to help them locate the re-assign button. "

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4256273)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "From the client side, things have been smooth."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___7125983)

MG

Maree G.

Director

> "I can't save any templates because each document that I have to send out needs to be modified every time."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713785)

VR

Verified Reviewer

Tutor

> "user-friendly interface multiple sign up options seamless integration generous free storage secure and reliable,Overall users may..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6287069)

Julian C.

Accounts Officer

> "There is nothing I don't like about this electronic signature solution."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___5007705)

LO

Layla O.

Transport Procurement Officer

> "With its easy to use features and a very user-friendly interface, am able to sign all my documents with ease."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6815624)

HA

Hermelinda A.

Administrative Assistant

> "unable to edit certain details on documents, having to reload documents again."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713482)

SB

Steven B.

Marketing Director

> "Good value, simple to use, doesn't have lots of bells and whistles but doesn't need them for 99% of what we do."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6771701)

HP

Heather P.

Head of School

> "I also do not like the inability to make simple changes without creating an entirely new document."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4712871)

DE

Dennis E.

Operations Lead

> "It's simplicity, creates for an easy experience for a user without having much knowledge on the product."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6824754)

BN

Bolortuya N.

Business Operations Manager

> "Cannot edit or add a new document recipientCannot add a CC recipient one the document is sent"

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713185)

SB

Stephen B.

COO

> "Wonderful tool when integrated with Salesforce"

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6569450)

LH

Lisa H.

VP

> "Some applicants find it difficult to find the boxes that are not filled in on our job application."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4712960)

Jackson E.

COO

> "Very simple process to upload documents and templates for signatures. As our business has grown, we have needed to adjust processes..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713405)

ES

Elisabeth S.

Helpline Client Advocate

> "The downside of its security is the involved signing process which sometimes needs a little bit of extra explanation."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4721093)

AB

Angelica B.

University intern

> "Users may take advantage of the current file storage and sharing capabilities, increasing productivity and document management,..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4858369)

HM

Hannah M.

Account executive

> "The actual login interface, where you see all of your documents is a little clunky"

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4712882)

AB

Angelica B.

University intern

> "Along with these features, Dropbox Sign also provides version control, automatic reminders, and document tracking, allowing for..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4858369)

Halimatun Z.

IT Manager

> "I wanted to create a template contract that would be a link on my website that people could click to quickly and easily sign the..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___3173029)

AB

Angelica B.

University intern

> "Dropbox Sign's tracking and reminder tools made sure that the signature procedure stayed on schedule, cutting down on delays and..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4858369)

TL

Travis L.

Practice Manager

> "The fact you don’t allow us to save an address book with names/titles makes this not friendly"

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4712901)

AW

Ashli W.

Administrator

> "It is incredibly easy to use."

[See full review](https://www.capterra.com/p/144797/HelloSign/#SoftwareAdvice___7066934)

JD

Jason D.

Owner

> "It does not allow us to have a person on the lease as an optional signee."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4302187)

NV

Natascia V.

Freelance Writer

> "This is an easy system to learn."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___7031387)

JM

Javier M.

Fleet Manager

> "Sometime you need to set up a signature on you phone and it virtually impossible."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4716711)

RM

Regina M.

Director

> "Dropbox for file storage is such a time saver and much more efficient way to keep all company files safe and easily accessible from..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4715376)

MV

Melina V.

CEO/OWNER

> "I think the only thing that is annoying is having to input the info of the person you're sending it to a second time."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4716391)

MD

Marisa D.

CEO

> "I love the ability to send contracts to customers and have them sign with security, customization, and without feeling like I need..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4712921)

RP

Reina P.

Community

> "With the template feature, it takes extra steps because a person signing has to drop their email in and then check email to sign -..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___3570495)

BH

Bonnie H.

Associate Wedding Planner

> "Our clients get the reminders that are auto-processed if they don't immediately respond to the signature request and even that..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4715266)

BC

Brook C.

Owner

> "I dislike the monthly price and sometimes the templates can be hard to learn how to utilize."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713054)

SB

Steven B.

Marketing Director

> "Easy for client to sign too and return."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6771701)

MH

Marty H.

Operations Project Manager

> "Second, it was confused by "Add Template" on the "Send for Signature" section."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713141)

RD

Richard D.

Managing Member

> "Seamless integration with Dropbox is super convenient and my clients appreciate the ability to e-sign documents on their computers..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4714053)

VR

Verified Reviewer

Yacht Insurance Specialist

> "Only issue is sometimes difficult to log in unless I go through Google as a third party first"

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4712989)

MC

Margie C.

Paralegal

> "We have everything in one place and it is secure in the Cloud so I can access this from anywhere."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___5003109)

DL

Dave L.

Consultant

> "The sign in button is hidden and not easy to sign in right away, it keeps defaulting to the sign up page..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713025)

AY

Anna Y.

Actor, Voiceover Artist

> "Extremely user-friendly, prompts for filling in blanks (typing and signatures) are very clear, and changes are documented with..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4377467)

MC

Michael C.

Director of Sales

> "Sometimes logged out (security reasons) and find difficulty when logging back in."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713399)

VW

Verna W.

Property Manager

> "I like the fact that I can send digital paperwork to get signed."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6004245)

JC

Joseph C.

Manager of Sales and Operations for Lending

> "It lacks very basic features that would streamline the process."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713115)

SJ

Sharif J.

Owner/CEO

> "Their free tier allows enough for even very small businesses to take advantage of digital signing of legally binding documents."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___3828900)

MH

Melanie H.

President/CEO

> "Can't correct a document set after sent."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713047)

LW

Lucas W.

Finance Broker

> "As a broker I can get finance contracts and other documents signed which saves a lot of time and means the client doesn't have to..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713709)

VR

Verified Reviewer

Founder

> "I do not use Dropbox sign a lot, so some months, the fee seems unnecessary."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713005)

JC

James C.

International Tax

> "It integrates well with Dropbox and I like how I can send docs for signature using the desktop Dropbox app."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4712955)

JM

Josie M.

Owner

> "There's nothing I can think of right now that I've had issues with!"

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___5096523)

AS

Alikhan S.

Owner

> "We had used a numerous amount of different contract signers and this one had the absolute easiest interface and mechanics such as..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713624)

TO

Todd O.

Legal Assistant

> "I don't like not being able to preview or print the signed document in a browser and having to download it to print (or at least, I..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___3568694)

RK

Rupinder K.

Owner operator

> "I can use it with my phone and anywhere I need it."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6283751)

Brian B.

Solar Engineer

> "Can get confusing when navigating thw choices for operation."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___3773531)

ES

Elisabeth S.

Helpline Client Advocate

> "We provide confidential services, and the option for users to decline written copies of the agreement helps a great deal with this."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4721093)

JK

James K.

Operations Director

> "Difficult to use and check individual status on bulk sends. "

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713031)

VS

Vivian S.

Owner

> "The ability to create templates and share documents with my employees and new hires is my absolute favorite thing!"

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4712964)

JS

Jordan S.

Founder & Creative Director

> "The process of withdrawing or canceling a document isn't as intuitive as it could be, and there doesn't appear to be easy ways to..."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___3568805)

DC

Dorian C.

Director

> "It was only natural to use Dropbox sign for our contracting."

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___6307782)

KT

Kelsey T.

Branch Coordinator

> "The tedious process of the field boxes and resizing"

[See full review](https://www.capterra.com/p/144797/HelloSign/#Capterra___4713387)

[View Reviews](https://www.capterra.com/p/144797/HelloSign/reviews/)

BS

BETSY S.

Vice President of Operations

> "By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating the forms."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585)

Evita G.

Database Manager

> "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section some of..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

JM

Jamilla M.

Photographer

> "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122379)

AP

Amanda P.

HR Director

> "One of the main drawbacks I found with Jotform was that some of the more advanced features and customisation options can feel limited unless you move onto higher priced..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

BL

Ben L.

Director

> "It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

PG

Patricia G.

Customer Service Lead

> "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

ML

Mikayla L.

Board Member

> "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every complex..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

VR

Verified Reviewer

Office Manager

> "I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543)

VR

Verified Reviewer

CoFounder

> "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup options can be a..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

SR

Sandra R.

Founder

> "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670)

NJ

Nicola J.

Coach

> "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490)

TP

Tarrin P.

President

> "One of the things I’ve found challenging with Jotform is how payment submissions occasionally behave when a transaction doesn’t clearly complete for the user."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

PG

Patricia G.

Customer Service Lead

> "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front desk team."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

RR

Reema R.

Regional Vp

> "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual "

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039)

VP

Valentin P.

Administration Manager

> "It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

BL

Ben L.

Director

> "There can also be occasional performance hiccups—larger forms or ones with many integrations may load slower or feel a bit laggy during editing."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

BL

Ben L.

Director

> "It’s a reliable, user-friendly platform that makes it easy to create and deploy forms quickly, whether for simple data collection or more complex workflows with..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

KS

Kieran S.

none

> "I think the only negative I've found is that people aren't as familiar with the product. If I send out a form, I don't think people find it as natural to use as google..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122367)

BS

BETSY S.

Vice President of Operations

> "It also immensely reduced our reliance on paper forms by allowing us to move applications, onboarding documents, and other workflows online."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585)

PP

Phineas P.

Program Assistant

> "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786)

CW

Candance W.

Secretary

> "With a wide variety of templates and customization options, users can quickly build forms tailored to their needs."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

TW

Tabatha W.

Supervising Nurse

> "Also, occasional lag in the form builder and limited customization in certain areas can be a bit frustrating."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123860)

VR

Verified Reviewer

Sales Specialist

> "Jotform is a user-friendly platform that makes it easy to quickly build forms for both internal business processes and customer-facing workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7155997)

SH

Shantoria H.

Owner

> "Some of the advanced features can be a little confusing at first, and pricing can get a bit high if you need more submissions or storage."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356)

CW

Candance W.

Secretary

> "Overall, Jotform provides a dependable and flexible solution for individuals and businesses looking to simplify form creation and improve their data management processes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

VR

Verified Reviewer

CoFounder

> "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

ML

Mikayla L.

Board Member

> "We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

RA

Regina A.

Adult Literacy Coordinator

> "I'm still learning to export information from the Excel spreadsheets. Although it is intuitive, it is a little cumbersome for a user that does not access the program..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122615)

FJ

Francesca J.

Manager

> "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out, the platform..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

JR

Jill R.

Independent Contractor Travel Advisor

> "If you’re using the free version, the biggest downside is how quickly you can run into the limits—especially the monthly submissions."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134315)

Alisha W.

Chapter President

> "I appreciate the wide variety of templates and widgets available, which allows me to customize forms for different purposes—from simple surveys to complex registration and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6873847)

AD

Adarsh D.

CEO

> "Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136370)

PS

Pereira S.

Informatics Engineer

> "By centralizing our form creation and data collection in one secure and user-friendly platform, we have eliminated countless hours of manual data entry and follow ups."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

TP

Tarrin P.

President

> "It adds extra reconciliation work and can create awkward follow‑ups with customers as well."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

PS

Pereira S.

Informatics Engineer

> "I also love it's wide range of pre built templates and powerful customization options, which help us create forms that perfectly fit our unique project requirements."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

LC

Lance C.

Solution Architecht

> "Not designed for complicated questions or long answers, tricky to customize for unique polling methods."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138792)

EM

Enathi M.

Admin Assistant

> "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile support and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063)

AB

Andy B.

Marketing Consultant

> "It can be hard to optimize large or complex forms that are embedded on a website."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7099341)

Evita G.

Database Manager

> "Jotform connects with integrations with other platforms like, Google Sheets, PayPal, Slack and Zoom. Since the company that I'm working for is a nonprofit, we truly..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

MS

Mathew S.

Director of Sales and Marketing

> "You start using it comfortably, and then suddenly you hit a limit on submissions or features, which can be a bit frustrating."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134797)

FJ

Francesca J.

Manager

> "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

GO

Goretty O.

Cho

> "Some advanced features are also locked behind paid plans, which may not be affordable for small community-based projects"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066)

KB

KARI B.

MARKTING and ECOMMERCE MANAGER

> "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my brand and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000)

AN

Amir N.

Controller

> "Notice some issues with the broken links for the attachments to the request froms from the various users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

MM

Muhammad M.

Trainer

> "I can easily create a form or poll quickly and share it with my audience, and I get a nicely formatted report"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144654)

ML

Mikayla L.

Board Member

> "Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

DR

DENNIS R.

Owner

> "Compared to other form builders, you get a lot of advanced features—like integrations, conditional logic, and payment processing—without feeling nickel-and-dimed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130942)

BV

Barbara V.

Owner

> "The customer support response was slow when an order form did not show up in my inbox."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122670)

예찬 권.

Teacher of Information Science

> "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466)

VR

Verified Reviewer

Residence Director

> "The pdf editor/email editor is a little cumbersome and not as refined as their form editor."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7106166)

TP

Tarrin P.

President

> "I especially appreciate that each transaction comes through with the description already allocated, which makes it much easier to categorize revenue and keep records..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

CW

Caitlin W.

Spray tan artist, owner

> "The initial set-up and customization of my intake form was quite daunting."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138335)

AS

Adewale S.

HIO

> "Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7094630)

MC

Mira C.

Coordinator

> "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185)

AP

Alissa P.

OWNER

> "The ability to add images, videos, and different field types makes forms more professional and detailed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7141524)

JM

Joe M.

Owner

> "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms but how to..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390)

PS

Philipp S.

Member

> "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883)

AC

Adriana C.

Analyst

> "Another thing that was difficult is that they only allow you to use 100 elements per form."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#SoftwareAdvice___7083794)

GO

Goretty O.

Cho

> "The Google Sheets integration has improved accuracy in reporting and saved time during monthly data compilation."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066)

BG

Brock G.

Digital Marketing Manager

> "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy smoothly to it."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018)

SH

Shantoria H.

Owner

> "I love the customization options, templates, and how quickly I can build forms for my business."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356)

NP

Nic P.

Director

> "I can't mention anything I did not like, some of the restriction we have encountered are due to subscription we are on and could be changed if needed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7083140)

AP

Amanda P.

HR Director

> "Creating forms was quick, even for more detailed processes, and the drag and drop builder made everything straightforward without needing technical knowledge."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

SB

Scarlett B.

Paralegal

> "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867)

VR

Verified Reviewer

Training and Development Manager

> "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956)

VR

Verified Reviewer

Owner

> "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191)

VP

Valentin P.

Administration Manager

> "The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

BB

Bradsen B.

Student

> "Additionally, certain advanced customization options can be a bit confusing at first."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935)

AN

Amir N.

Controller

> "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

BB

Bradsen B.

Student

> "One downside is that some features can feel limited unless you upgrade to a paid plan."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935)

BR

Brian R.

Senior Pastor

> "I use it for app creations, and it's very simple to add elements to the app, and to link the app to external sources, i.e. YouTube and other social links."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7007471)

MS

Max S.

opertation manager

> "Data analysis tools are not as strong as specialized analytics platforms"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134301)

PS

Pereira S.

Informatics Engineer

> "It offers a mobile app that makes it effortless for us to manage forms on the go and access data remotely."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

VR

Verified Reviewer

Commercial Advisor

> "Not good for reviewing/editing form responses if serious consideration is required."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7121092)

VP

Valentin P.

Administration Manager

> "The integration with Google Workspace is a major advantage, enabling structured data collection and automation."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

JV

Jodie V.

Assistant

> "Jotform has limited free options but for a one person business it is too expensive to upgrade."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7124490)

FL

Frank L.

IT Director

> "It is a good tool overall, the submission and signature limits do get annoying on the licensing and you can see they use it to make people pay for higher tiers but it does..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7162628)

BG

Beth G.

Curriculum designer

> "It doesn’t work well with Microsoft and most people use Microsoft workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7176985)

AP

Amanda P.

HR Director

> "It made building and managing online forms simple and efficient, even for more complex workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

JH

Jens H.

Owner and Head Coach

> "Forms sometimes look a bit too colorful or “rounded” in their design."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334)

[View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

## User interface

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

4.73 (1,447)

4.67 (2,904)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Dropbox Sign

22/37

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Authentication
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Data Security
-   Document Conversion
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   File Sharing
-   Forms Management
-   Generative AI
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Party Signing
-   Reminders
-   Reporting & Statistics
-   Signature Capture
-   Signature Creation
-   Single Sign On
-   Status Tracking
-   Team Collaboration
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/144797/HelloSign/#features)

Jotform

Top features

32/37

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Authentication
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Data Security
-   Document Conversion
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   File Sharing
-   Forms Management
-   Generative AI
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Party Signing
-   Reminders
-   Reporting & Statistics
-   Signature Capture
-   Signature Creation
-   Single Sign On
-   Status Tracking
-   Team Collaboration
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features)

### Recognition

Dropbox Sign is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Jotform

### Deployment & support

Dropbox Sign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jotform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dropbox Sign

-   By Dropbox
-   Located in United States
-   Founded in 2007

Jotform

-   By Jotform
-   Located in United States
-   Founded in 2006

## Popular Comparisons

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/)

vs

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[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/)

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[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

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4.7

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[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

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$39/month

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4.6

4.7

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[View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace)

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/)

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4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144797-151821/HelloSign-vs-DigiSigner)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

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Features

4.7

4.7

Ease of Use

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[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/)

vs

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Price

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Features

4.7

4.7

Ease of Use

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[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

$39/month

Price

$39/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0)

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/)

vs

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,229)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

$20/month

Price

$19.99/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144797-251329/HelloSign-vs-Adobe-Acrobat-DC)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

$39/month

Price

$9/month

4.6

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-158456/monday-com-vs-JotForm-4-0)

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/)

vs

[Foxit eSign](https://www.capterra.com/p/142080/Foxit-eSign/)[4.75 (698)](https://www.capterra.com/p/142080/Foxit-eSign/reviews/)

$20/month

Price

$96/year

4.6

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142080-144797/Foxit-eSign-vs-HelloSign)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.77 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/)

$39/month

Price

$0

4.6

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/158456-10014571/JotForm-4-0-vs-Jotform-Sign)