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BOSS helps government, education, finance , healthcare and any organization that is looking to implement intelligent Help Desk ticketing, Service Desk, Service Delivery and IT Service Management .
ky2help is aimed at companies of all industries and company sizes in the entire German-speaking area.
Everyone was all great to work with and very accommodating to our requests. We have an excellent product at a very competitive price.
The refresh problem is there. I find it little frustrating.
Folks at BOSS are fantastic to work with and very helpful to accommodate your custom needs for any of their applications that you use.
There really is not anything I can think of I would point out as being a negative.
Fully customizable, good automation and powerful workflows. Great reporting, Good "single pane of glass" software.
It is fairly difficult to use the wizard to create reports.
The portability and mobility of the platform are outstanding. The tools are integrated seamlessly.
Not too much in the complaint department. The software performs as you would expect and even has some additional bells and whistles that enhance the experience.
Prioritize real-user-identified key features according to your needs to find your best fit.
BOSSDesk
Top Featuresky2help
BOSSDesk
ky2help
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