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Ideal for nonprofits, charities, education, healthcare, corporate social responsibility, faith, political organizations, and event organizers of festivals, fundraisers, conferences & all sports.
Raklet empowers all kinds of organizations, regardless of their industries. Our platform heavily focuses on contacts, messages, and payment solutions.
I love the integrated app and how easily you can reach volunteers during the event. I like that the database is downloadable to excel so we can edit as we see fit.
That risks them being ignored or channeled to spam.
I love that INIT Live makes staffing large events easy and helps guide you through holes where more staff could be useful. I also really liked the in-app communication aspect.
This became very confusing since the system was geared on the email address as and id and communication was through emails regarding shift assignments.
I love the ability to customize schedules for groups of people and that works great if you have a steady schedule and need to assign shifts, etc.
Also, the inability to see emails sent from the system or reply to emails within the system itself.
The best part is that is calculated all of their hours "worked" so we could keep track of who could receive a discount on their registration for the event. Also, the customer service is awesome.
There is no way to test the event setup within the app before the day of the event.
As much as I love the platform, It's the support that will ultimately make the difference with even the best of ssoftwares. It's not when everything is perfect that this matters.
An event organiser is unable to cancel an attendee from the app. Probably the most frustrating thing was that I was still in my trial stage, but had to pay to use the features that I wanted to test.
The Customer service is wonderful and at hand to support you through whatever your concerns are. Great Product and highly recommended.
Terrible customer service and you have to pay to use the main features.
Raklet is a great company with a great platform and even better customer support. This is what reflects my 5 stars everywhere.
They are very slow to return emails or to address the issues. Things would randomly go wrong - and no recourse was offered, much less apologies offered.
The Raklet team is very friendly and is willing to help and assist with any adaptions and where ever possible. Their development prices are quite competitive.
The summary of payments is difficult to read. The list is by payment date and not by activity payment.
Dave: Hi, I'm Dave. I'm the founder and principal at Watermark Business Partners, and I'm using Raklet to put together a community for my clients and partners. I give these guys five stars, because the functionality is really, really strong for such a cost-effective and reasonable entry-level platform. I'm excited to get this in place and really impressed and encouraged by what I've seen so far. So as far as other alternatives, I think the one piece that I'm using elsewhere is the learning and online course digital content component. So for that right now, I am looking at Easy Course. Also, I use sessions for my online meetings and bookings, webinars, all that kind of stuff. So I think there's an opportunity here to maybe bring some of these tools together into one place, but for me right now, from a directories and community component, I think Raklet's a really good, easy to implement, robustly solutioned starting point, and I like what I see. So for me, I chose Raklet because I'm new to this. I've never built something like this before. I'm not someone with a tech background. I come from a big corporate, a former banker who is new at the entrepreneurship thing and is even worse at technology. So as a newbie, I couldn't justify a big investment, but at the same time, I didn't want to go with something half-baked to the market. So I thought their pricing approach and value proposition was really reasonable. I don't mind commission payment on payment processing. I think that's fair. But some of the other bigger guys out there, like Brilliant Directories is another example that I considered, some of them are quite expensive, and I need to get comfortable before I can justify that investment. And right now with Raklet, I think it's a great place to start and really, really reasonable. I'm not fully. I haven't deployed the tool yet, but from an onboarding perspective, they do have fairly strong community supports and resources available online, so I've been impressed by that. Some maybe take a little bit of digging to find online, but that's, I think, often the case with just put anything. There's more than I probably expected and perhaps more meaningful, the tool is sufficiently easy to use, that I haven't found myself looking for help very often in the first place, which is really the key. So my number one recommendation for others considering Raklet would just be to really go through all the learning material first, and I think the onboarding process will be a lot smoother. There's a lot of great content there, and I found that even though I was able to figure things out for myself as I went, I think it would have gone a lot faster if I had taken the time to look at their resources, because they're really impressive and shouldn't be taken for granted.
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