# Compare Pipefy vs monday.com AI Work Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare monday.com AI Work Platform and Pipefy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144848-147657/Pipefy-vs-monday-com

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# monday.com AI Work Platform vs Pipefy Features and Cost Comparison

Last updated July 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

monday.com AI Work PlatformPipefy2/4 selected

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

[Pipefy](https://www.capterra.com/p/144848/Pipefy/)[4.6 (323)](https://www.capterra.com/p/144848/Pipefy/reviews/)

[## monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [6,072 reviews](#user-reviews)

Positive

5,681

Neutral

318

Negative

73

[## Pipefy](https://www.capterra.com/p/144848/Pipefy/)[4.6 (323)](https://www.capterra.com/p/144848/Pipefy/reviews/)

Starting Price

$33.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [323 reviews](#user-reviews)

Positive

305

Neutral

15

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 15,809 reviews from task management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Resource Management

4.1

Commenting/Notes

4.3

Assignment Management

4.6

Workflow Management

4.6

Task Scheduling

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Resource Management

NA

Commenting/Notes

5.0

Assignment Management

\--

Workflow Management

4.5

Task Scheduling

4.6

User satisfaction

User satisfaction

4.6

User reviews[6,072](https://www.capterra.com/p/147657/monday-com/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.3

Customer support

4.4

User satisfaction

4.6

User reviews[323](https://www.capterra.com/p/144848/Pipefy/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$9Per User, Per Month

-   Free version
-   Free trial

Price starts from

$33Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

Best for

Pipefy is used by financial services, manufacturing, retail, IT departments, HR departments, finance teams, procurement teams, legal departments, and customer service operations.

## User reviews

Pros & cons

LK

Lokesh K.

Application Developer

> "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly compressed our project lifecycles."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142007)

SZK

Samara Zuri K.

Director of Project Controls and Finance

> "Monday.com lacks a native functionality for tracking overhead allocation, depreciation schedules, complex billing and earned value management ."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7176777)

CH

Corey H.

Senior Manager

> "Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes in one platform."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139801)

CG

Ciaran G.

Operations Manager

> "Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or external tools."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141849)

ZB

Zion B.

Commercialization Sr. Associate

> "The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow management."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316)

AB

Andreja B.

Senior Platform Engineer

> "At first, I spent way too much time tweaking colors and columns instead of actually working. Plus, their "seat-package" pricing system (where you must pay for a minimum of 3, 5, or 10 users) deeply annoys me when I..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7164335)

AH

Amber H.

CEO Owner

> "As someone who builds automated operational systems for various service trades, I find the ability to customize boards for everything from high-level project management to granular lead tracking essential."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944)

ES

Eden S.

Brand Manager

> "In Asana, you can link multiple boards (or projects) quite easily, whereas in Monday, the process feels more complicated than it needs to be. While I understand that it is possible to connect boards, it requires..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141605)

MD

Megha D.

Sr. Project Manager

> "The platform is user-friendly, visually intuitive, and adaptable to different workflows, which makes it easy to manage multiple projects efficiently. While there are some limitations in terms of pricing and advanced..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140787)

YS

Yashraj S.

Senior specialist

> "Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

AW

Ashley W.

Property

> "The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139794)

AM

Aqiral M.

Project Management Solution for Growing

> "Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in higher-paid plans — which may..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168)

DH

Daniel H.

Senior Lecturer

> "monday.com provides us with superb digital work planning and organization features which enables us to lay proper plans for all operations in our institution, allowing us to keep all operations in the institution..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

JP

Jonathan P.

Digital Content Specialist

> "I wish the reporting can be more in depth which I need for complex business and while handling large dataset the performance gets a bit compromised."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7160359)

JC

Jack C.

Manager

> "Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and integration..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680)

LD

Lochlan D.

Director

> "Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just want to get on with building..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142332)

KW

Keye W.

Chief of Staff

> "Overall, monday.com has been a valuable tool in helping us centralize workflows and improve operational efficiency. As we continue building out structured processes and integrating it with other systems, it is becoming..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7145848)

YS

Yashraj S.

Senior specialist

> "Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings.""

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

LT

Luciano T.

Customer Management

> "The platform offers a high level of customisation, allowing teams to tailor workflows to their specific needs, which enhances productivity and collaboration."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148415)

KV

Kerri V.

Social Media Coordinator

> "If the number of active workspace is great than the notifications gets overwhelm to handle and the large board become bit hard to navigate through the project."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7163012)

DH

Daniel H.

Senior Lecturer

> "Having monday.com has made collaboration on all our institution operations become a reality and has also made it easy for us to monitor the real-time status of all operations making it possible to identify anything..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

JT

Jody T.

Communications and Development

> "We have been with Monday.com for almost three years and just over a year ago we ran into a billing and platform upgrade simultaneously, this caused a problem for us to log in and we had to step back to the legacy..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139875)

PH

Paul H.

Creative Director

> "monday.com has also been a very useful link up point for our departments and teams allowing us to have a central workstation where we can collaborate on our operations easily to ensure fluidity of operations in the..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7168473)

MH

Michael H.

Sales and Support

> "Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like to be able..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7099759)

AF

Andreia F.

Head of Operations and Growth

> "What I like most about monday.com is the integration between CRM and work management — when a deal closes, the information automatically flows from one side to the other, which saves time, reduces manual work, and..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144053)

CH

Colton H.

Director of Product Development

> "That said, the cost feels high relative to how we use it—particularly for sales staff who primarily rely on it just to submit order forms, rather than leveraging its full capabilities."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139487)

AH

Amber H.

CEO Owner

> "The automation engine is a game-changer; it allows me to create "hands-off" workflows that ensure nothing falls through the cracks, which is vital when managing multiple business entities simultaneously."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944)

ZB

Zion B.

Commercialization Sr. Associate

> "For example, layered automations are not a thing, which can be very limiting, and the inability to automate based on formulas and text is frustrating."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316)

Diego G.

Project Manager

> "For a roll-out project involving multiple locations, the ability to automate status changes and instant notifications is invaluable; it significantly reduces manual work and ensures all stakeholders are aligned."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140495)

LS

Leigh S.

Legal Services Manager

> "The requirement to subscribe with a minimum number of users made it less flexible, particularly for smaller teams or more tailored use cases."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034)

JC

Jack C.

Manager

> "It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce repetitive tasks and streamline workflows."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680)

AL

Ashley L.

HR and Systems Manager

> "Workflows are of course better, but when everything we've built is in automatons we have to essentially do a complete rebuild while still trying to run a business and use the product which doesn't make things easy."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140768)

JS

Justin S.

Digital Marketing and Content Executive

> "I enjoy collaborating across Monday.com because it allows me to work in a way to work best with each stakeholder, with every user having a tailored experience and only have the relevant information to them, in front of..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139706)

LS

Ludmila S.

Manager

> "Monday's per-seat pricing model gets expensive fast — especially when you want to bring in cross-functional contributors (design, sales, support) who only need occasional access."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503)

RS

Radha S.

Legal Assistant

> "Once set up, it made collaboration much easier by clearly showing ownership, deadlines, and status updates in one place. While there is a bit of a learning curve at the beginning due to the many customization options,..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7135547)

CL

Chantel L.

Head of PMO

> "People might start using it, but without clear guidance, they often use it inconsistently or don’t use the AI features effectively. If too much is introduced at once, it can feel overwhelming, and teams end up only..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139919)

DH

Daniel H.

Senior Lecturer

> "It provides us with great visual dashboards which allows us to monitor the status and progress of our operations in real time."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

RK

Rob K.

Owner and Chiropractor

> "per month seems like overkill for something that does what other systems like a google document, shared apple notes, skylight, etc"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7095419)

Enish S.

Operations

> "Task management is where it really shines; assigning owners, setting deadlines, and leaving update threads directly on tasks means we've cut our email back-and-forth by a lot."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7152385)

GB

Giselle B.

Product Manager

> "Sometimes it’s not very easy to customize the columns for each subitem, which can make more detailed task breakdowns less flexible than expected."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139404)

TK

Tim K.

Assistant Professor Emeritus

> "It offers a great flexibility in term of customization in workflows which fits in different team needs also the interface is my favorite which feels modern and colorful."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7167775)

AA

Anja A.

Head of Support

> "I wish I could sort it by groups and have a calendar with all my tasks next to it so I can move it to the right time. But thats not a big relevant thing."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140355)

Don M.

Asst. Manager

> "What I liked most about monday.com is its intuitive and visually appealing interface combined with powerful workflow automation, making it easy for teams to manage projects and collaborate efficiently."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7125727)

JR

Jemma R.

Admin

> "The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139828)

VR

Verified Reviewer

Operations Manager

> "Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122678)

JL

Joe L.

IT Administrator

> "for example if multiple people are editing the same field it takes too long to update and the other person editing might add the same information twice."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113635)

JPR

John Paul R.

Operations Support Manager

> "The versatility of the boards allows us to customize our operations exactly how we need them, making it a very powerful tool for business management."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139394)

DC

Daphnie C.

Operations Manager

> "Some features (like charts or reporting) are not as straightforward as you would expect, and sometimes it takes a bit of trial and error to get things right."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139347)

CS

Crystal S.

Chief Operating Officer

> "The ability to see the status of multiple tasks or projects at once is really helpful, and now they have expanded their templates and integrated AI so it is even easier and more effective for basic users"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139410)

CE

Conor E.

IT Manager

> "Sometimes it becomes clear that the system has sections in Beta mode, and as a result you may notice slowing or crashing, or the AI just not working as it should."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142069)

VR

Verified Reviewer

Accountant

> "You can customize Monday.com however you want allowing for automizations and systems to be utilized according to your needs making it very powerful."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7085297)

NK

Nathan K.

Owner

> "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147)

AV

Alyssa V.

Office Manager and Project Coordinator

> "The automation features significantly reduce manual follow-up, and the platform integrates well with our daily task tracking and accountability systems."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297)

AS

Abby S.

Marketing Manager

> "The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140027)

VR

Verified Reviewer

Solution Deployment Manager

> "The "Battery Widget" and Gantt views are incredibly helpful for "client health" reporting as they provide an immediate, visual sense of progress that builds trust."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144326)

VR

Verified Reviewer

Digital Marketing Manager

> "However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7086856)

GP

Gissett P.

Project Manager - Admin

> "Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139321)

BK

Blerta K.

Language Instructor

> "There have been inconsistencies in some automation behaviors and there are a few template structures that did not behave the way they were previewed to behave."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7138878)

DH

Daniel H.

Senior Lecturer

> "Having monday.com in place has also allowed us to keep all our teams and departments connected, aligned and working together towards delivering exceptional learning and institution management operations."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

AF

Alex F.

Marketing Specialist

> "I don't like how it's not automatic to have an item's properties visible once you click on it - you have to add this via customisation and add "item card" and "subitem" widgets."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865576)

PC

Patrick C.

VP Strategy

> "I've used Monday.com to help manage several marketing projects and it is a very modern looking way to track progress, store vital information, and work togehter."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7151920)

VR

Verified Reviewer

Director marketing and communications Student Housing and Dining Srevices

> "Biggest con is that their is a learning curve to learn the software and it to make it work for you there is a lot of per-conversation that needs to happen about not only how workflow is currently working but how it..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134475)

LS

Ludmila S.

Manager

> "From auto-generating task summaries to writing update drafts and surfacing blockers, the AI integration feels purposeful rather than bolted on — which is rare in this category."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503)

RM

Rachelle M.

Manager

> "The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139691)

David F.

Business Manager

> "I like that it allows enough customization to track projects in detail, along with owners of each task with a project."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7092823)

AM

Account M.

Account manager

> "Not very flexible for more complex or specific needs, and it often feels like you need to upgrade or pay more to unlock basic functionality."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077)

GT

Giulia T.

Marketing and communication coordinator

> "I like Monday because it brings a sense of structure and fresh momentum to my week. When it comes to value for money, Monday offers a lot through its robust set of tools that help me stay organized and efficient..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972)

KJD

Klaas Jan D.

ceo

> "One significant drawback is that automatic email sending through Outlook is not available when using a personal Microsoft account."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139393)

VR

Verified Reviewer

DISTRIBUTION CENTER MANAGER

> "As someone with a background in logistics management, the ability to customize boards to track complex supply chain workflows is a game-changer."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148068)

ES

Emily S.

Executive Assistant

> "A bit overwhelming to start due to the large number of options/custom fields if you're just starting out with a CRM/project management software."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139434)

LS

Leigh S.

Legal Services Manager

> "From a client services perspective, it supported file reviews, document tracking, and identifying outstanding items seamlessly."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034)

KT

Kelli T.

Director of Marketing

> "I do wish there was a bit more of a visual option to see how things are getting done, the build vibe view didn't work well for me."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139433)

TR

Tuya R.

Senior Project Manager

> "It’s a powerful tool for managing workflows and staying aligned, especially for cross-functional teams. While there are some limitations and cost considerations, the benefits in efficiency and collaboration make it a..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140812)

VR

Verified Reviewer

VP Marketing

> "Monday.com is a bit overwhelming with its features and almost offers too much in terms of workflow and templates."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7179405)

PW

Pari W.

CRC

> "It makes project tracking straightforward with customizable boards, timelines, and automation features that reduce manual work"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139401)

MP

Mel P.

Project Manager

> "Updates seem to be mainly focused on AI at the moment, which can be frustrating, especially when features the community has been asking for for a long time continue to get pushed."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139885)

NN

Nicholas N.

Quality Assurance Manager

> "It simplifies task management and subsequent tracking of progress during projects plus it has some templates that needed very little alterations to use"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7143269)

PL

Pam L.

Design Director

> "Reporting across multiple projects that are not of the same template can get a bit complicated"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141882)

AL

Amanda L.

Advancement Lead

> "We’ve used it for intake processes, project tracking, and internal coordination, and it has significantly improved efficiency."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139676)

MB

Matt B.

Founder

> "Sometimes the AI offers you solutions it can't live up to, for example scraping your emails for actions."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142507)

[View Reviews](https://www.capterra.com/p/147657/monday-com/reviews/)

SK

Sheniga K.

Education consultant

> "Pipefy provides a structured and process‑driven approach to managing workflows, making it particularly useful for standardising repetitive business..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___7165378)

EM

Eugene M.

CTO and Co-Founder

> "Sometimes the pages hang up or freezes for a long time anticipation as if your internet connection has dropped but Infact the application is simply..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___7135783)

SK

Sheniga K.

Education consultant

> "It is well suited for organisations looking to improve operational efficiency and standardise tasks. While it requires initial setup effort, it..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___7165378)

EM

Eugene M.

CTO and Co-Founder

> "I find the error messages to be absolutely terrible, since they never specify what really went wrong, so you are basically looking at a blank screen."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___7135783)

AW

Amber W.

IT Project Manager

> "My overall experience with Pipefy was a good one because it really helped me onboard my team and collaborate easier."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___7166604)

Megan G.

Chief Marketing Officer

> "Although it is a practical platform, its dashboard needs better organization, and a more colorful user interface, another point that need to be..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4997938)

Megan G.

Chief Marketing Officer

> "Among its functions, they allow you to create complex flowcharts effortlessly, which is something useful for professionals who require precise visual..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4997938)

RV

Ramgopal V.

Embedded Software Developer

> "The job progress is not updated in real-time since it takes time to report these advances and make them visible to the full work team. Although it..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4510420)

MB

Maximilian B.

Business Intelligence Manager

> "From working with our Account Growth Managers and Customer Success Representatives, to working with our Solutions Engineers, the team has been..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6279772)

Krishna L.

Human Resources Generalist

> "The technology does not appear to be powerful enough to manage intricate tasks. While the layout is nice, it lacks information about their community...."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4583730)

EB

Ewa B.

Marketing Team Lead

> "Pipefy offers a wide array of tools on one dashboard from email marketing, HR to collaboration features."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6282829)

TO

Terina O.

Free lancer

> "There's also an issue with the fact that payments are based on users instead of the software's total cost."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4223596)

Megan G.

Chief Marketing Officer

> "A notable advantage is its mobile app, which allows you to manage your processes on the go."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4997938)

Amir N.

Co-Founder

> "Zoom calls go against it, their strategizing time goes against it, bug fixes goes against it (that was the biggest turn off."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3553640)

HK

Hassan K.

Senior Auditor

> "It also comes with great automation features."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6475336)

AO

Anastasia O.

Recruitment Manager

> "Lack of possibility to add workflow for approval processes on global scale, lack of possibility to add more forms for one pipe"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2594385)

GB

Gedion B.

Customer Manager

> "Rich features plus ease in implementation especially for new users."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6742981)

DS

Danilo S.

Consultor

> "Some bugs during use, like errors in automatic e-mails, limited flexibility to create new standard documents (pdf)."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2596504)

Megan G.

Chief Marketing Officer

> "Overall, Pipefy is a tool that has helped me and my team optmize various aspects of project management and team collaboration."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4997938)

HM

Henrique M.

Sales Coordinator

> "The dashboards have a lot of bugs, and because of that I lose a plenty of time transfering the data of the reports to Excel."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2595547)

Shayla B.

Human Resources Specialist

> "It also helps us keep track of all project expenses thanks to its accounting features like purchase order management, accounting, and invoicing."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4458093)

Amir N.

Co-Founder

> "Its this perpetual loop they throw you in which constantly costs you money."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3553640)

RV

Ramgopal V.

Embedded Software Developer

> "It also includes financial operations like purchase order management, accounting, and invoicing, allowing us to maintain a better handle on all..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4510420)

LS

Luiza S.

Supply Analyst

> "The basic e-mail adress to send e-mails from Pipe is very unreliable and often goes to Spam."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605591)

AA

Alexandre A.

Executive Director

> "Easy to create, automate, and modify any type of workflow in your processes providing an efficient communication flow with all stakeholders and..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4043494)

DR

Diego R.

UX Designer

> "We were looking for a simpler solution to evaluate some BPM Process flows, so the software didn't do exactly what we wanted."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2910822)

GP

Gustavo P.

Manager, Projects and Operations

> "Work flow and tracking of project status has helped our team be more efficient."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6272778)

LB

Lucas B.

marketing head

> "Due to the amount of technical features and functions that are often confused, processes become disorganized and lost in the middle of use"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2936817)

MF

Mohamed F.

Associate Payments

> "Pipefy enables team members to collaborate in proper planning of operations, ensuring that all procedures related to them are carried out within a..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4510642)

SI

STEPHEN I.

SALES OFFICER

> "For instance, employees can't have personal communication using pipefy, slack offers this feature"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2576561)

DL

Dan L.

Product Manager

> "I'm still learning and hope to develop expertise, especially setting up automations in Workato."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6269638)

Matheus R.

Sales head

> "Poor data analyses; difficult to connect to others softwares"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605981)

MK

Megan K.

Marketing Operations Specialist

> "Very positive, the customer service is exceptional and the team is open to collaborating and exploring new ideas."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6280343)

RA

Raissa A.

P&C Manager

> "I have lost work a few time because all of my team has admin role and that is bad."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2595238)

CS

Caroline S.

Channels Manager

> "The easy way to built forms, flows and all project management here, also the CRM and communication tools we can set up, automations and integrations..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3475074)

RP

Ricardo P.

CEO

> "I was the person who convinced the team to migrate to Pipefy, just to be blocked by major bugs."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605938)

Krishna L.

Human Resources Generalist

> "It seems like a great bpm solution for small and medium businesses, and it integrates easily with a large variety of other products."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4583730)

LS

Lindsey S.

Account services representative

> "Sometimes I miss notifications which can be stressful."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605939)

Ayush B.

Talent Acquisition Specialist

> "Pipefy's liberty and empowerment in allowing me to develop and personalise my processes in whatever manner I desire."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4537818)

RP

Ricardo P.

CEO

> "I upgraded it to enterprise, and I didn't get the support they promised, nor the new reports."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605938)

VR

Verified Reviewer

Merchant Experience Intern

> "Beyone helping my team to organize projects and manage processess, it has very pleasant user interface and when I needed help from the Customer..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3163792)

RP

Ricardo P.

CEO

> "It misses basic features."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605938)

Jessica D.

Game Programmer

> "It is possible to use Pipefy to automate routine tasks, integrate APIs with other services, build MVPs, and more."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3546059)

RP

Ricardo P.

CEO

> "They advertise features that you can't find."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605938)

VR

Verified Reviewer

Client Lead

> "Neat and clean dashboard"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6245662)

LC

Lisa C.

Sr Director, HR

> "We felt out of touch with the process, and it was more than $350.00 a month."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2291535)

VR

Verified Reviewer

Client Lead

> "Support team is exceptional"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6245662)

FF

Fernanda F.

Onboarding

> "It's expensive; I don't like that it's pricing per user."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2594782)

Gabriela D.

product owner

> "With Pipefy our sales process became much more organized and automated."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3916278)

MaAG

María Ariana G.

MD, MsC

> "At first I had a hard time learning workflow shaping"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605412)

Shayla B.

Human Resources Specialist

> "We had no trouble learning to use and making effective use of this software because of how straightforward it is."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4458093)

SI

STEPHEN I.

SALES OFFICER

> "I noticed there are no demonstration"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2576561)

Krishna L.

Human Resources Generalist

> "As an example of a straightforward operation It's easy to utilize and implement Pipefy's BPM tool."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4583730)

RP

Ricardo P.

CEO

> "Sales team lies to sell."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605938)

[View Reviews](https://www.capterra.com/p/144848/Pipefy/reviews/)

## User interface

4.57 (6,072)

[Pipefy](https://www.capterra.com/p/144848/Pipefy/)

4.58 (323)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

monday.com AI Work Platform

Top features

36/38

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   API
-   Assignment Management
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Dashboard
-   Deadline Management
-   Dependency Tracking
-   Document Management
-   Drag & Drop
-   Email-to-Task Conversion
-   Gantt/Timeline View
-   Generative AI
-   Mobile Access
-   Prioritization
-   Project Planning
-   Project Templates
-   Project Tracking
-   Real-Time Notifications
-   Recurring Tasks
-   Reporting/Analytics
-   Resource Management
-   Search/Filter
-   Spreadsheet View
-   Sub-Task Management
-   Task Board View
-   Task Editing
-   Task Import
-   Task Progress Tracking
-   Task Scheduling
-   Task Tagging
-   Third-Party Integrations
-   Time Tracking
-   To-Do List
-   Workflow Management

[See all features](https://www.capterra.com/p/147657/monday-com/#features)

Pipefy

28/38

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   API
-   Assignment Management
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Dashboard
-   Deadline Management
-   Dependency Tracking
-   Document Management
-   Drag & Drop
-   Email-to-Task Conversion
-   Gantt/Timeline View
-   Generative AI
-   Mobile Access
-   Prioritization
-   Project Planning
-   Project Templates
-   Project Tracking
-   Real-Time Notifications
-   Recurring Tasks
-   Reporting/Analytics
-   Resource Management
-   Search/Filter
-   Spreadsheet View
-   Sub-Task Management
-   Task Board View
-   Task Editing
-   Task Import
-   Task Progress Tracking
-   Task Scheduling
-   Task Tagging
-   Third-Party Integrations
-   Time Tracking
-   To-Do List
-   Workflow Management

[See all features](https://www.capterra.com/p/144848/Pipefy/#features)

### Recognition

monday.com AI Work Platform is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Pipefy

### Deployment & support

monday.com AI Work Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pipefy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

monday.com AI Work Platform

-   By monday.com
-   Located in Israel
-   Founded in 2014

Pipefy

-   By Pipefy
-   Located in United States
-   Founded in 2014

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[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

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[Pipefy](https://www.capterra.com/p/144848/Pipefy/)[4.58 (323)](https://www.capterra.com/p/144848/Pipefy/reviews/)

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[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

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