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Our solution portfolio boasts of fast and scalable solutions for lead management, contact center automation, digital marketing, enterprise mobility, Customer360 dashboards, and AI-based chat.
Botsplash is designed for medium to enterprise-sized businesses across a broad spectrum of industries seeking to enhance their customer engagement through digital channels.
One of the best tools I have seen to manage our client's wealth and portfolio. Very exciting with it's AI and ML-based sentiment analysis with product suggestion engine.
I have to manage my leads separately in Linked IN and then get them added to CRM. Reports for identifying trends are missing, eg, how an account or a business unit is growing over a period of time.
SimpleCRM is most easy to adopt and the ability to integrate with our other applications gave good customer 360. Claim submission and approval - full automation.
No track of the same also unless user find it out. Also when we request a change, it would be done but they never see the side effects of it.
Everything we have in customer 360 in tile form is amazing. The best role of our Machan (Chatbot) that's integrated on our website for customer's direct integration and claims automation.
As with all software it has bugs, but no real game changers.
This product is good and has so many features which could help your organization and MI in supporting business.
The cost of the software can be lowered for domestic client.
Very intelligent and powerful chat solution. I like it very much and having integration options with Facebook messenger, web and SMS chat etc.
I do not have any real complaints. Every time something seems wrong or appears to be a road block Botsplash goes out of the way to provide a solution.
I enjoy using Botsplash to speak to my customers. Enjoying the ease of the platform.
Didn't use enough to really critique. I don't like how the botsplash window times out after a while so I find myself always refreshing.
The support from Aru and her team has been excellent and I would highly recommend this product.
The notification bell ringing non stop even when notification has disappeared.
Botsplash provided great tutorials and even better customer support. The botsplash team goes out of the way to make sure you are getting the most out of its product.
Inability to have multiple users assigned to one client.
Prioritize real-user-identified key features according to your needs to find your best fit.
SimpleWorks
Top FeaturesBotsplash
SimpleWorks
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Botsplash
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