Dialshree vs Ameyo FusionCX: Which is a better fit?

Updated on August 18th, 2024

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Dialshree

VISIT PROFILEPROFILE

Ameyo FusionCX

VISIT PROFILEPROFILE

Summary

Features in Auto Dialer

Best performer

Only Dialshree

Activity Dashboard
Activity Tracking
Answering Machine Detection

User satisfaction

4.7

User reviews73

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.8

3.9

User reviews12

Ease of use

4.1

Functionality

3.7

Value for money

4.0

Customer support

3.5

Price starts from

₹59/user

Monthly subscription

Free version

Free trial

$500

Monthly subscription

Free version

Free trial

Best for

BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government

Perfect for E-commerce, Banking, Finance, & Insurance, BPOs, Education, IT products & Services, Healthcare, Real Estate, Media & Publishing House, Government, Startups, and many more.

User reviews

pros & cons

Krunal K

BPO

Customer support is excellent and great positive and proactive approach of entire team.

Amish A

Director

Auto Dial for the CallBacks features is missing.

ram r

IT Manager

Amazing experience with team elision, they are quick and professional. Always happy to support and help.

Sharauf S

Team Leader Customer Service

It shows me a sales report and details about it which is always 0 and I have no use case.

Shubham S

IT Manager

Great experience with good support team. Very happy to work with [sensitive content hidden.

Neeraj N

IT-Project Manager

Taking time in Customization and sometime very hard to get update.

Rajeshkumar R

Manager

Great experience, from [sensitive content hidden], entire team is super supportive. Modules are customizable & UI is super swift.

Mallinath M

System Administrator

Email Notification regarding Space of Hard disk.

1 / 4

View Reviews

Not enough reviews

View Reviews

Video reviews

No video reviews yet

User interface

No videos provided by vendor

5 screenshots

5 screenshots

Dialshree

Top Features

43/44

Power Dialer
Activity Dashboard
Activity Tracking
Answering Machine Detection
API
Auto-Dialer
Automatic Call Distribution
Automatic Outbound Dialer
Callback Scheduling
Call Center Management
Call Disposition
Caller ID
Call List Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Scripting
Call Tracking
Call Transfer
Campaign Management
Chat/Messaging
Computer Telephony Integration
Contact Database
Contact Management
CRM
Customer Database
Integrations Management
Interaction Tracking
IVR
Lead Capture
Lead Management
Live Chat
Predictive Dialer
Preview Dialer
Progressive Dialer
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Text to Speech
Third-Party Integrations
Voice Mail

See All features

Hide Auto Dialer Software Features -

Activity Dashboard
Activity Tracking
Answering Machine Detection
API
Auto-Dialer
Automatic Call Distribution
Automatic Outbound Dialer
Callback Scheduling
Call Center Management
Call Disposition
Caller ID
Call List Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Scripting
Call Tracking
Call Transfer
Campaign Management
Chat/Messaging
Computer Telephony Integration
Contact Database
Contact Management
CRM
Customer Database
Integrations Management
Interaction Tracking
IVR
Lead Capture
Lead Management
Live Chat
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Text to Speech
Third-Party Integrations
Voice Mail

See All features

Ameyo FusionCX

11/44

Show Auto Dialer Software Features +

Activity Dashboard
Activity Tracking
Answering Machine Detection
API
Auto-Dialer
Automatic Call Distribution
Automatic Outbound Dialer
Callback Scheduling
Call Center Management
Call Disposition
Caller ID
Call List Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Scripting
Call Tracking
Call Transfer
Campaign Management
Chat/Messaging
Computer Telephony Integration
Contact Database
Contact Management
CRM
Customer Database
Integrations Management
Interaction Tracking
IVR
Lead Capture
Lead Management
Live Chat
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Text to Speech
Third-Party Integrations
Voice Mail

See All features

Dialshree

Best Value Call Center
Software (2022)

Ameyo FusionCX

Dialshree

Deployment

Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad

Support

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training

In Person
Live Online
Webinars
Documentation
Videos

Ameyo FusionCX

Deployment

Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad

Support

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training

In Person
Live Online
Webinars
Documentation
Videos

Dialshree

By Elision Technologies
Located in India
Founded in 2007

Ameyo FusionCX

By Ameyo
Located in India
Founded in 2013

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