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Dialshree vs WeKall: Which is a better fit?

Updated on December 15th, 2024
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    Dialshree logo

    Dialshree

    PROFILE
    WeKall logo

    WeKall

    PROFILE
    What's your intended use case?
    Summary
    Key features rated by users
    Features selected based on 4,058 reviews from Call Center users.
    % Fit
    Not enough reviews
    Feature ratings
    Call Center Management
    4.9
    Chat/Messaging
    4.5
    Call Tracking
    5.0
    Call Logging
    4.7
    Call Recording
    4.8
    % Fit
    Not enough reviews
    Feature ratings
    Call Center Management
    4.6
    Chat/Messaging
    --
    Call Tracking
    --
    Call Logging
    4.2
    Call Recording
    4.6
    User satisfaction
    4.7
    User reviews73
    Ease of use
    4.7
    Functionality
    4.7
    Value for money
    4.6
    Customer support
    4.8
    4.5
    User reviews39
    Ease of use
    4.6
    Functionality
    4.5
    Value for money
    4.5
    Customer support
    4.6
    Price starts from
    /user
    Monthly subscription
    Free version
    Free trial
    /user
    Monthly subscription
    Free version
    Free trial
    Best for

    BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government

    Small businesses, Medium companies

    User reviews
    pros & cons
    Krunal K
    BPO

    Customer support is excellent and great positive and proactive approach of entire team.

    Amish A
    Director

    Auto Dial for the CallBacks features is missing.

    ram r
    IT Manager

    Amazing experience with team elision, they are quick and professional. Always happy to support and help.

    Sharauf S
    Team Leader Customer Service

    It shows me a sales report and details about it which is always 0 and I have no use case.

    Shubham S
    IT Manager

    Great experience with good support team. Very happy to work with [sensitive content hidden.

    Neeraj N
    IT-Project Manager

    Taking time in Customization and sometime very hard to get update.

    Rajeshkumar R
    Manager

    Great experience, from [sensitive content hidden], entire team is super supportive. Modules are customizable & UI is super swift.

    Mallinath M
    System Administrator

    Email Notification regarding Space of Hard disk.

    1 / 4
    View Reviews
    Not enough reviews
    View Reviews
    Video reviews
    No video reviews yet
    No video reviews yet
    User interface
    No videos provided by vendor
    No videos provided by vendor
    144944
    5 screenshots
    201461
    4 screenshots
    Do these products fit your needs?

    Prioritize real-user-identified key features according to your needs to find your best fit.

    Logo Img
    --%
    Logo Img
    --%
    Activity Tracking
    207
    Important
    Alerts/Escalation
    388
    Important

    Dialshree

    36/41
    • Call Tagging
    • Call Transcription
    • Call Whispering
    • Dashboard
    • Voice Recognition
    • Activity Tracking
    • Alerts/Escalation
    • API
    • Auto-Dialer
    • Automatic Call Distribution
    • Blended Call Center
    • Callback Scheduling
    • Call Center Management
    • Caller ID
    • Call Logging
    • Call Monitoring
    • Call Recording
    • Call Reporting
    • Call Routing
    • Call Scripting
    • Call Tracking
    • Call Transfer
    • Chat/Messaging
    • Computer Telephony Integration
    • Contact Management
    • CRM
    • Inbound Call Center
    • Interaction Tracking
    • IVR
    • Manual Dialer
    • Monitoring
    • Multi-Channel Communication
    • Outbound Call Center
    • Performance Management
    • Predictive Dialer
    • Progressive Dialer
    • Queue Management
    • Reporting/Analytics
    • Surveys & Feedback
    • Third-Party Integrations
    • Voice Mail
    See All features
    Hide Call Center Software Features -

    WeKall

    Top Features
    39/41
    Show Call Center Software Features +

    Dialshree

    • Best Value Call Center
      Software (2022)

    WeKall

    --

    Dialshree
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    WeKall
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    Dialshree
    • By Elision Technologies
    • Located in India
    • Founded in 2007
    WeKall
    • By STARTUP INVESTMENTS
    • Located in Colombia
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