--- title: "Compare Referrizer vs Birdeye 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Referrizer and Birdeye based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/144990-152997/Referral-Marketing-Automation-vs-BirdEye" page_type: "comparison" language: "en" --- # Referrizer vs Birdeye Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ReferrizerBirdeye2/4 selected [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.8 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) [## Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.8 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) Starting Price $99.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment IB Based on [197 reviews](#user-reviews) Positive 193 Neutral 0 Negative 4 [## Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [707 reviews](#user-reviews) Positive 665 Neutral 17 Negative 25 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,246 reviews from reputation management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Negative Feedback Management NA Review Request NA Review Monitoring 4.6 Response Management NA Reporting/Analytics NA 85%Fit High performer Feature ratings Negative Feedback Management 4.6 Review Request 4.6 Review Monitoring 4.7 Response Management 4.6 Reporting/Analytics 4.5 User satisfaction User satisfaction 4.8 User reviews[197](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.7 Customer support 4.8 User satisfaction 4.7 User reviews[707](https://www.capterra.com/p/152997/BirdEye/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Marketing automation tool for small and medium-sized businesses that helps with maximizing referrals, revenue growth, automated customer communication, and traffic conversion. Best for Small businesses to large enterprises with 10 to 10,000+ locations, including franchise brands, regional chains, and multi-location retailers. ## User reviews Pros & cons IB Ian B. COO > "They work with my team when needed and give us great advice." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___7158322) CN Caroline N. Owner > "sensitive content hidden\] admitted their team was 100% at fault, yet nothing was done to correct the serious..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#SoftwareAdvice___7010580) DD Dwayne D. Owner > "I can set up campaigns using multichannel options, automate lead management and manage a loyalty program all in..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6252016) KT Kimberly T. Owner and Director > "The antivirus/firewall that I use blocked the Universal Share Link for my campaign due to phishing and I had to..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6260898) VW Viola W. Owner > "I can email my clients, text them easily, automate emails, and set up a loyalty program." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6348962) VR Verified Reviewer Owner > "Great features, but pricing feels too high for small businesses." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___7038920) YO Yvette O. Nail technician > "I love that they take care of my phone calls and how they monitor the referral program." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6007954) CN Caroline N. Owner > "This company caused me unnecessary stress and problems, and took no responsibility" [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#SoftwareAdvice___7010580) AN Angela N. Owner > "It has grown my business getting back older customers, as well as rewarding current customers, and growing my..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___5009792) JH Jill H. Owner > "The rest requires extra set up and requires me to call and/or email. Why limit usage or make it difficult on a..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6123230) MK Misty K. Store Manager > "I find that referrizer has an edge on thinking outside the box to create the perfect suit of products" [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6271492) FH Fred H. ceo > "After 3 months they didn't come any where close to earning my investment let alone 3 times my investment." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6069097) MD Marissa D. Owner > "The customer service is amazing and \[sensitive content hidden\] is always there to help me create and manage my..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6065748) FH Fred H. ceo > "The upgraded services are a scam, they scammed me out of 1000 usd." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6069097) JK Jessica K. Owner > "I like the increase in reviews since using Referrizer and it's easy management of reputation." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6148444) JH Jill H. Owner > "I have used Referrizer in the past and was dismayed at the level of customer service/client knowledge they..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6123230) FH Fred H. ceo > "helps your small business function more like a big business" [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6069097) FH Fred H. ceo > "Do not pay for the upgraded service." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6069097) MN Mary N. Aesthetian skin care > "Nash Has been outstanding with his marketing for my business and the designs." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6085925) JH Jill H. Owner > "It wasn't until we threatened to call our lawyer that they finally help to their word." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6123230) LM Lynne M. Owner/Manager > "I also like the ability to send new marketing promotions to past customers via text messages and emails. " [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___4793612) AD Amanda D. Owner > "I am in the process of restructuring my whole business and there have been quite a few challenges concerning..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#SoftwareAdvice___4126775) YL Yvonne L. Owner > "She answers all my questions extremely fast and helps with what looks good and what she thinks would be better..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___4014451) FH Fred H. ceo > "Upgraded package is a scam." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6069097) JB Josh B. owner > "SMS and email marketing campaigns are powerful and easy to use" [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6066606) AC Alyne C. owner > "my only cons would be the system doesn't integrate with my current booking software." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___5025337) VC Virginia C. Owner > "We are happy with the product and have been offered other options but rather continue using this service." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6066579) CH Cathy H. Owner > "Not as easy to work with on my own. " [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6176529) SS Sinly S. Esthetician > "I love the text blast feature, email blast feature, all clients having the option to write a review and..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3132497) NV Neil V. Owner > "Initial customer loads caused spam to vendor contacts." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3102660) VS Vinton S. Owner > "It handles our sms, email marketing, and review management incredibly." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___5019526) LK Leanne K. Owner > "Sometimes the integration with our client booking software isn't great." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3814856) KS Krystyn S. Owner > "Great customer service and support." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___5070854) EG Estie G. President > "Also the exchange rate is always problematic as I pay in CDN $$." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3668899) MM Michael M. Medical Massage Therapist > "Nice and well trained people." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6073281) AR Aline R. owner > "I do not care much for the smart line since I do not have time to answer any phone anyway" [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3449721) EP Erika P. Aesthetician > "Their own software and how integrate my clients list to them and how constantly I can sent email or text..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3278719) BB Brad B. pres > "price is a bit to high for the platform" [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3589830) AK Ashley K. CEO > "Maintains our customers loyalty points for additional Items and allows us to see who our most loyal customers..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3593194) Michael L. Owner > "More Training is coming just not easy for me to integrate easily." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3775737) JC Jc C. Director > "Very useful tool that takes some time to learn but can be a game changer if used to its potential." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___4747206) CH Camille H. President > "Still don't understand the purpose of a landing page?" [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3659369) HM Hamza M. owner > "everything that takes to automate marketing refferizer does well!" [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___4940208) SG Sebastian G. Owner > "There are a ton of features and some are not very practical or applicable so I only end up using a fraction of..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___2846778) WW Wioletta W. Business owner > "Thank you \[SENSITIVE CONTENT\] and the whole referizzer team for helping us achieve great marketing for our..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3584645) SG Sebastian G. Owner > "It does not integrate with my CRM despite claiming it does." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___2846778) AL Anethia L. Owner > "What I see so far I am excited and I am already beginning to see a possible return on my investment since I..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___4788494) Michael L. Owner > "More Training is coming just not easy for me to integrate easily." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3775737) DH Drew H. Director of Performance > "Referrizer has sharpened our growth tools by encouraging members to leave reviews, share with their pfirnds,..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___2838057) SG Sebastian G. Owner > "It does not integrate with my CRM despite claiming it does." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___2846778) LM Lynne M. Owner/Manager > "Honestly, everyone I've spoken with from the initial cold call to the sales team to the marketing team has been..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___4793612) CH Cathy H. Owner > "Not as easy to work with on my own. " [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6176529) AN Angela N. Owner > "the staff is amazing and my onboarding specialist, \[sensitive content hidden\] is so patient and goes above and..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___5009792) CH Camille H. President > "Still don't understand the purpose of a landing page?" [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3659369) SE Sarah E. Founder & Owner > "The UI is also pleasant to look at and engage with." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___4831088) KT Kimberly T. Owner and Director > "The antivirus/firewall that I use blocked the Universal Share Link for my campaign due to phishing and I had to..." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6260898) SS Sabrina S. studio owner > "Also the rewards tracking is very important in keeping my existing clients satisfied." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3619879) CN Caroline N. Owner > "This company caused me unnecessary stress and problems, and took no responsibility" [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#SoftwareAdvice___7010580) LL Liz L. Office manager/medical assistant > "Another great feature is the ability to do a themed campaign at special holidays such as Valentine's Day, St...." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___2811013) FH Fred H. ceo > "The upgraded services are a scam, they scammed me out of 1000 usd." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6069097) CH Camille H. President > "The upgrades to email design meant we were able to stop using Mailchimp." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___3659369) FH Fred H. ceo > "Do not pay for the upgraded service." [See full review](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#Capterra___6069097) [View Reviews](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) Steven L. Digital Marketing Director > "Their listings management and Ai search management tools are industry best and provide valauable insight along with action items to improve." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7145140) IW Isla W. Marketing Manager > "Sometimes navigating between different sections feels a bit clunky, and I find myself wishing it was faster to access certain features when..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7129062) GY Ghiwa Y. IT manager > "It’s a powerful and reliable platform that makes reputation management easier, strengthens customer communication, and improves online..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7052568) CV Clara V. HR Coordinator > "The reason we left was because of the price and a new marketing company we switched to. But it wasn’t worth leaving BirdEye." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7123285) EP Eric P. VP of Sales > "The core product does exactly what we need to help us capture more online reviews, communicate virtual and capture actionable insights. As..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886015) MR Maura R. Client Manager > "For example, we have a client whose CRM is not compatible with Google and it is difficult to get names from them for reviews and can be..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814624) BH Bradley H. Senior Business Intelligence Analyst > "It helps our organization have a strong online presence while monitoring customer reviews and providing an easy and efficient way to respond." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7000111) CS Cap S. Receptionist > "We lost some important templates and our phone number at one point, which meant we missed a lot of correspondence from patients." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886026) JC Julie C. Owner > "We appreciate the auto-review request setup which allows us to resolve potential issues when customers have complaints offline." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6887613) IO Isobella O. Director > "I received less than 10 reviews through Birdeye in the 5 months I was under contract, their system did not communicate with my booking..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6424797) SV Sammi V. Senior Client Manager > "It's also nice to be able to handle everything in one place including making qr codes, responding to reviews, track reviews, etc." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814630) BD Bobby D. CEO > "I know it can be very complicated with a lot of tickets coming in but the communication and time to correct issues is a little tough..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6820331) SL Susana L. Director of strategy > "The platform makes it easy to request and respond to reviews, monitor listings, and track performance—all in one place." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) MM Matt M. Vice President > "Clients could not use the system due to constant bugs, outages and downtime, along with confusion about how to access services within the..." [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6338185) LG Lauren G. Client Manager > "It is very accurate with when the review requests get sent out, and especially though integration, makes the process seamless." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6832615) EV Ellie V. Client Manager > "The only bad thing about Birdeye is that is doesn't integrate with all CRM systems." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6822439) GY Ghiwa Y. IT manager > "I really liked how simple it was to collect, track, and respond to reviews across multiple channels." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7052568) KE Katie E. Buyer > "When messaging a guest through the chat, pictures are slow to load." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6780445) TQ Thomas Q. Digital Marketing Manager > "This has produced significant results for client form generating positive reviews, to managing negative reviews, to responding to all..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6329099) HM Hattie M. Digital Marketing Strategy > "I think it would be nice if some of the review sites that Birdeye monitors were more seamless in how we could respond ( TripAdvisor), and..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6133983) DV Dimos V. Leasing Director > "Great product that helps our marketing and leasing teams understand what is going on at our properties." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7000982) EP Eric P. VP of Sales > "However, we tried to work on some custom features that took much longer than expected." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886015) ML Matthew L. Property Manager > "We are able to customize how/when we engage with our customers and it has been a delight to work with." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6885989) NN Noah N. Marketing Manager > "During most monthly meetings, they tried to upsell us on products that we didn't really need." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6724233) CR Camila R. Case Manager > "It expedites response times and provides them the security of having their CM available" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7007343) ST Scott T. President > "After six months, we could no longer, in good conscience, allow our clients to continue using such a flawed system and attempted to..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338092) MR Maura R. Client Manager > "Some businesses like to send out the review requests themselves which can also be extremely advantageous for receiving reviews." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814624) JR Jason R. manger > "The lack of customer service it seemed like you couldn't get a word and all they did was talk never really nothing listen" [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6831173) SL Susana L. Director of strategy > "Birdeye has become a key part of our digital marketing strategy, especially for multi-location businesses." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) SC Steve C. Director > "The product is not fit for purpose, after sales support is deplorable, people don't respond, completely disregard or ignore question or..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6082379) TR Tara R. Director > "Monitoring feedback, responding to customers, and boosting local SEO has never been easier." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6818258) Nathan S. Director, Digital Strategy > "Eventually, we realized that we were not being synced to all directories and we chose a different grouping then what we originally were..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6200510) LG Lauren G. Client Manager > "The customer service is fast and dependable and the software is constantly being updated with features I didn't know I needed." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6832615) SC Steve C. Director > "All Spin - Brokers steer clearWe are a mortgage brokerage in Australia who were sold on this by slick sales staff who constantly bad mouthed..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6082379) SV Sammi V. Senior Client Manager > "My clients find a ton of success from integration and bulk importing client lists." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814630) SF Samantha F. Client Experience Manager > "Cannot input graphic into email campaigns." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338406) JC Julie C. Owner > "Many of my clients have been using Birdeye for several years and have grown to love the easy communication with customers via the platform." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6887613) ES Evyn S. UX and SEO Specialist > "Sometimes it can be glitchy or take a while to load." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6213366) CS Cap S. Receptionist > "We get better responses throughout the day via Birdeye texting vs phone calls/emails." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886026) Helene V. Office Head > "Also, remembering passwords and browsing several different websites is equally or more difficult than remembering reviews. If a review has a..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4878709) SB Sean B. Operations > "Do yourself a favour, pay a consultant a couple of dollars to set up a custom integration like Birdeye for your business and you will be..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6763424) SB Sean B. Operations > "Poor." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6763424) CR Camila R. Case Manager > "It has been a good experience, it makes my job easier and improves communication with clients, which is the most important thing in my role" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7007343) CL Craig L. Director > "Did not notify on the roll over and I missed out by a few day." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6036251) SL Susana L. Director of strategy > "We’ve seen major improvements in our visibility across search engines and directories." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) TF Tom F. Managing Member > "cost it is expensive and sometimes hard to learn and connect everything" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6195125) CM Cara M. Senior Client Manager > "It is very simple to switch between accounts as I manage over 100 accounts within Birdeye." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814620) KS Kristen S. Specialist > "Some of our customers complained about the birdeye reps that would call them." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6054375) NF Noy F. Owner > "The fast and great service I was able to use the app so fast and after two min was able to finish set up new account" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6862862) DN Deborah N. Orthodontisit > "Also one of the Birdeye employees was badgering me to sign a two year contract instead of our usual one year contract. And he charged my..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4191288) SB Sammy B. Client Manager > "The ease of use and the ability to manage multiple clients in one easy spot has made my job a lot easier!" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6823117) Eric R. Owner > "they are doing nothing to contribute to the value of their initial offering." [See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___6202269) KH Kiran H. Customer Service > "It has a 30 day free trial with no credit card needed." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6500543) SL Sarah L. Closing Coordinator > "It's hard to remove spam reviews, notifications stopped working but they were able to fix it same day." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3873238) NN Noah N. Marketing Manager > "The ease of being able to send messages to our customers, and stay in contact with them." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6724233) DP Denise P. Owner > "customer service too many emails and too many rep changes as a partner a different rep every so many months" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4719251) JR Jason R. manger > "In my opinion, there's several other services out there far more beneficial the experience I had it was very overpriced for what I was..." [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6831173) KO Kim O. Marketing director > "Years ago, when we first joined there were glitches in the software and the review requests would not send out." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3877254) TR Tara R. Director > "The system is powerful yet easy to use, helping us generate and manage reviews seamlessly." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6818258) CF Conor F. Owner > "Bait and switch, lock you into a contract, does not generate new reviews, terrible onboard, hard to use. " [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4551605) WK Wendy K. Marketing > "BirdEye helps to build a reputation and maintain it." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6885987) OL Orlando L. President > "All of our employees decided to use other platforms in order to work because the Birdeye platform was simply too messy." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4761113) OS Olivia S. Client Manager > "The customer service is also supper attentive and being able to send my clients over to the support team at Birdeye I have never waited..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6200675) BB Brennen B. Owner > "The program slim, slightly disintegrated in terms of the difference, features that it does." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4551459) SW Sean W. Hospital Manager > "I like the Birdeye helps build our online reputation" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886181) MA Michelle A. Digital Marketing > "Birdeye is used for Local SEO to set up citations for our customers, but some of the citations are not there and not edited correctly." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3780773) DK David K. Brand Manager > "Birdeye is filled with features that are beneficial for any business and essential for ours!" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814622) JD Jared D. Director of Marketing > "We have since onboarded with the new software but are stuck paying BirdEye $1700+ month for a service we no longer need. " [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957155) SM Samantha M. Senior Client Manager > "The support team has a great response time and is usually able to solve problems quickly" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6821157) MK Michele K. Reputation Specialist > "Also, Help topics are not nearly detailed enough to describe why to click ON/OFF each setting option (for instance) - and what impact that..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3759197) KO Krystina O. Client Manager > "Review requests are my favorite thing about Birdeye." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6823119) MM Matt M. Vice President > "Without a doubt the worst vendor we've worked with in our 12+ years in business." [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6338185) CG Chasten G. Loan Officer > "It gave a good overview off all online standing in one place." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6635577) EC Evan C. Director of Patient Engagement > "As stated above I was a bit disappointed with it results data from the surveys I sent out to customers. When using a rating scale system..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3578231) SL Susana L. Director of strategy > "We use it with all our clients and have seen significant improvements." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) ST Scott T. President > "Onboarding was a nightmare." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338092) DH Dan H. Director of Social Media > "We had a rocky start with the platform and account services really went above and beyond like we do with our clients to help our partnership..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6332126) AH Anne H. Broker > "Well, they did NOT help and did NOT solve the problem!!!" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6439946) OL Orlando L. President > "You can link your third-party review pages (Facebook, Google, BBB, etc.) and have one single link that provides the customer the opportunity..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4761113) VR Verified Reviewer Salon Owner > "I’ve had a problem for 2 months now and paid over $600 USD for a product that doesn’t work." [See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___4540792) AJ Abby J. Project Manager > "They offer applicable information, high quality tools, and an ever-changing range of product offerings." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6329161) MG Makayla G. Digital Marketing Specialist Manager > "The only con I have is that sometimes the clients feel like it's too customizable and get overwhelmed during the initial introduction to..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3344006) AI Alex I. Product Strategy Specialist > "I like creating different templates and customizing settings." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3341581) EV Ellie V. Client Manager > "The only bad thing about Birdeye is that is doesn't integrate with all CRM systems." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6822439) E Enes Ö. Game Developer > "It is an excellent product with a user-friendly interface." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4206527) JR Jason R. manger > "The lack of customer service it seemed like you couldn't get a word and all they did was talk never really nothing listen" [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6831173) MK Michele K. Reputation Specialist > "Fairly easy user interface - although sometimes at the cost of functionality (or self-customization)." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3759197) KS Kristen S. Specialist > "Some of our customers complained about the birdeye reps that would call them." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6054375) JN Jacob N. Marketing Coordinator > "Integration is not too difficult and features outweigh other platforms." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4472051) E Enes Ö. Game Developer > "Customer service is a little late to issues." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4206527) PB Pamela B. Practice Director > "The integration with our business processes were seamless." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3605637) VR Verified Reviewer VP Marketing > "Their people are not trust worthy and their support is very bad." [See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___4899687) [View Reviews](https://www.capterra.com/p/152997/BirdEye/reviews/) ## User interface [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/) 4.80 (197) 4.68 (707) ### Features Referrizer 2/50 - Adaptive Learning - AI Copilot - AI/Machine Learning - AI Text Generation - Alerts/Notifications - API - Automated Responses - Autonomous Task Execution - Brand Management - Competitive Analysis - Competitive Intelligence - Corporate Reporting - CRM Integration - Cross-system Integration - Customer Advocacy - Customer Experience Management - Customer Feedback - Customizable Fields - Customizable Reports - Dashboard - Decision Making - Employee Advocacy - Employee Performance - Engagement Tracking - Generative AI - Hashtag Tracking - Keyword Tracking - Media Monitoring - Multi-Channel Distribution - Multi-step Planning - Negative Feedback Management - Predictive Analytics - Proactive Assistance - Reporting/Analytics - Response Management - Revenue Reporting - Review Monitoring - Review Request - Review Sharing - Scoring - Search/Filter - Sentiment Analysis - SEO Management - Social Media Integration - Social Media Management - Social Networks Monitoring - Team Workflow - Template Management - Third-Party Integrations - White Label [See all features](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#features) Birdeye Top features 46/50 - Adaptive Learning - AI Copilot - AI/Machine Learning - AI Text Generation - Alerts/Notifications - API - Automated Responses - Autonomous Task Execution - Brand Management - Competitive Analysis - Competitive Intelligence - Corporate Reporting - CRM Integration - Cross-system Integration - Customer Advocacy - Customer Experience Management - Customer Feedback - Customizable Fields - Customizable Reports - Dashboard - Decision Making - Employee Advocacy - Employee Performance - Engagement Tracking - Generative AI - Hashtag Tracking - Keyword Tracking - Media Monitoring - Multi-Channel Distribution - Multi-step Planning - Negative Feedback Management - Predictive Analytics - Proactive Assistance - Reporting/Analytics - Response Management - Revenue Reporting - Review Monitoring - Review Request - Review Sharing - Scoring - Search/Filter - Sentiment Analysis - SEO Management - Social Media Integration - Social Media Management - Social Networks Monitoring - Team Workflow - Template Management - Third-Party Integrations - White Label [See all features](https://www.capterra.com/p/152997/BirdEye/#features) ### Recognition Referrizer is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Lead Generation Software (2022)  Birdeye is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Referrizer Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Birdeye Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Referrizer - By Referrizer - Located in United States - Founded in Birdeye - By Birdeye - Located in United States - Founded in 2012 ## Popular Comparisons [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) $99/month Price $299/month 4.7 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144990-169618/Referral-Marketing-Automation-vs-Trustpilot) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/)[4.93 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Contact vendor for pricing Price $63/month 4.6 Features 4.9 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152997-160682/BirdEye-vs-ReputationStacker) [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) vs [Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) $99/month Price $199/month 4.7 Features 4.4 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144990-149054/Referral-Marketing-Automation-vs-Brand24) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Contact vendor for pricing Price $299/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152997-169618/BirdEye-vs-Trustpilot) [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) vs [Doctible](https://www.capterra.com/p/187669/Doctible/)[4.80 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) $99/month Price $249/month 4.7 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144990-187669/Referral-Marketing-Automation-vs-Doctible) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Contact vendor for pricing Price $109/month 4.6 Features 4.9 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/152997-177794/BirdEye-vs-rater8) [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) vs [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) $99/month Price $99/month 4.7 Features 4.1 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/144990-156926/Referral-Marketing-Automation-vs-Thryv) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Contact vendor for pricing Price $199/month 4.6 Features 4.4 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149054-152997/Brand24-vs-BirdEye) [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) vs [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,803)](https://www.capterra.com/p/121701/HootSuite/reviews/) $99/month Price $399/month 4.7 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/121701-144990/HootSuite-vs-Referral-Marketing-Automation) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,803)](https://www.capterra.com/p/121701/HootSuite/reviews/) Contact vendor for pricing Price $399/month 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/121701-152997/HootSuite-vs-BirdEye) [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) vs [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) $99/month Price $75/month 4.7 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/142037-144990/NiceJob-vs-Referral-Marketing-Automation) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.39 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/152997-167624/BirdEye-vs-Reputation-com)