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Referrizer vs Zipwhip: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 5,506 reviews from SMS Marketing users.
% Fit
Missing features
Feature ratings
SMS Messaging
NA
Mass Texting
4.9
Campaign Scheduling
NA
Scheduled Messaging
NA
Message Personalization
NA
% Fit
Missing features
Feature ratings
SMS Messaging
NA
Mass Texting
4.3
Campaign Scheduling
NA
Scheduled Messaging
4.3
Message Personalization
4.5
User satisfaction
4.8
User reviews194
Ease of use
4.7
Functionality
4.7
Value for money
4.7
Customer support
4.8
4.6
User reviews121
Ease of use
4.8
Functionality
4.4
Value for money
4.5
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Marketing automation tool for small and medium-sized businesses that helps with maximizing referrals, revenue growth, automated customer communication, and traffic conversion.

Small Businesses, Mid-Market, Enterprise,

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Josh B
owner
5.0

Josh B: Hi, my name is Josh. I'm the owner of Cryo Nation. And Cryo Nation is a health and wellness center that's intended to provide simple, sustainable solutions for health and wellness. And we've been using Referrizer now for the last few years, and it's definitely taken our business to the next level. I give Referrizer a five out of five. We looked at a few different operating systems to utilize other than Referrizer, and we've used several other services before, and ultimately we ended up canceling all those other ones for various reasons. One, some of them are too expensive, some of them were not intuitive enough. Others required you using other platforms in conjunction with this, so it was just overly complicated and wasn't fitting the criteria that we were looking for in a program such as that. We ended up choosing Referrizer because they didn't have any of the other issues that the other companies had. Referrizer very competitive rates, very intuitive and simple to use, and there's a lot of different resources along with it. We were able to get it to work with some of the other programs we already had such our check-in system that we used, our point of sale system in the store. So it's very intuitive, very easy to use, and you can really augment Referrizer and use that with any of the platforms you're already using. Working with Referrizer has been very simple. They've made everything very easy. They've got a great support team. They have upgraded subscription platforms for those that are interested as well. So again, you can customize it to the enth degree. I highly recommend using Referrizer. They just make the process very seamless. Anyone who's interested in using Referrizer, I would highly recommend utilizing it as another tool for your business. We've used it for so many different things. I'm putting together a campaign right now that will send out automated texts as well as emails for our New Year's specials. And again, very easy to set it up and we get great response from our customers with that. So it definitely pays for itself.

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Angel C
Branch Manager
5.0

Angel: My name is Angel. I'm the branch manager at Northern Staffing Services. We are a temporary employment agency. And I give Zipwhip a five-star rating. I feel that before we had Zipwhip, we lost a lot of business. Because it's the new thing. People do not want to talk on the phone, they want to text, they want to email. But texting is really big. Prior to Zipwhip, our company did not have any sort of texting capabilities, so Zipwhip was huge for us. It really created a lot of business for our company. So I was very excited for Zipwhip. The reason we chose to bring Zipwhip to our company is because we got a new database, and in that database, it had the capabilities of texting. They actually... Honestly, Tracker RMS is the one that pretty much, I think, you were integrated with. Zipwhip was integrated with Tracker, so it was one of our options. We had a couple of other options but we chose Tracker based on the price point and the fact that we really needed some sort of capabilities to reach our potential candidates that they would respond to, and texting was it. I felt that it was great. I think that that had a lot to do with the AI at Tracker and our tech team that got it all together. For me, it was very simple. That's probably just because I wasn't the one that actually did it. But as far as user-friendly, it's extremely user-friendly. I think the big thing would be is to do your research. Zipwhip really was awesome for us in the respect that we were able to make templates, and we're able to schedule textings for a later date. Things like that. I think the big thing is just really take a look at the pros and cons of each one. We found Zipwhip to be the best. I guess it really just depends on what you're using it for. But texting is texting. It's just really what are the capabilities that each different company has, and we felt that Zipwhip was the best for us due to the fact that we can make templates and it made texting really easy. We could send mass texts. Mass texting is huge for a company like us that needs to dial for dollars, kind of a thing. So that was a big one. I would probably say that the mass texting was the biggest thing for us.

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User interface
144990 video thumbnail}
1 Video
165106 video thumbnail}
1 Video
144990
5 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
2-Way Messaging
207
Important
Activity Tracking
388
Important

Referrizer

4/34
  • 2-Way Messaging
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Automated Responses
  • Campaign Planning
  • Campaign Scheduling
  • Communication Management
  • Compliance Management
  • Consent Management
  • Customer Segmentation
  • Customizable Templates
  • Drip Campaigns
  • Engagement Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Message Personalization
  • Mobile Coupons
  • Multi-Campaign
  • Multi-Language
  • Open Rate Tracking
  • Polls/Voting
  • QR Codes
  • Reporting/Analytics
  • Reputation Management
  • Scheduled Messaging
  • Shortcodes
  • SMS Messaging
  • Text-to-Win
  • Third-Party Integrations
  • Contact Management
  • Interaction Tracking
  • Marketing Automation
  • Mass Texting
See All features
Hide SMS Marketing Software Features -

Zipwhip

Top Features
7/34
Show SMS Marketing Software Features +
Referrizer
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zipwhip
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Referrizer
  • By Referrizer
  • Located in United States
Zipwhip
  • By Twilio
  • Located in United States
  • Founded in 2008
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