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Blackboard Learn vs Class for Web (formerly Blackboard Collaborate): Which is a better fit?

Updated on December 1st, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,932 reviews from Higher Education users.
% Fit
Missing features
Feature ratings
Student Portal
NA
For Higher Education
4.6
Learning Management
4.6
Alerts/Notifications
4.5
Student Information/Records
4.4
% Fit
Missing features
Feature ratings
Student Portal
NA
For Higher Education
4.8
Learning Management
4.3
Alerts/Notifications
NA
Student Information/Records
NA
User satisfaction
4.2
User reviews522
Ease of use
4.0
Functionality
4.1
Value for money
4.1
Customer support
4.0
4.2
User reviews445
Ease of use
4.1
Functionality
4.2
Value for money
4.2
Customer support
4.1
Price starts from
Yearly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

For colleges and universities, businesses, government agencies, and more.

Education, healthcare, financial services, manufacturing, government, higher education, and K-12.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-fb78e598-2d44-4caa-0d43-08da48e1e058
Crystal F
Human Resource Assistant
4.0

Crystal: Hi. My name is Crystal. I'm an animal control officer and I give Blackboard Learn a four out of five rating. For more reviews like this, click below. The problems that I solve, I use Blackboard Learn for all of my online classes with my university. So, it really helps me incorporate that learning attribute with communication with my peers and my teachers, as well. What I like the most about Blackboard Learn is that it really makes it accessible and easy to take my online studies without having to have huge hoops of communication issues. I can speak directly with my teachers and my peers. What I like least about Blackboard Learn is that it does tend to have some technical issues. So, sometimes the platform will be down, and we won't be able to access our studies and our classes or submit work. And then, you can't communicate with the teacher unless you have their direct email. So, that is kind of complexing. And then you have to reach out to their 1-800 number. So, it tends to be a bit inconveniencing at times.

How Capterra sources reviews
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video-29d014dd-d8fb-4bf0-7e99-08d9e6a828c2
Chris W
Assistant Director of Housing and Residence Life for Marketing and Communications and Technology
4.0

Chris: Hi, I'm Chris. I'm an Assistant Director of Marketing. My rating for Blackboard Collaborate would be four out of five stars, and for more reviews like this, please click below. For Blackboard Collaborate, we use it on a daily basis to help communicate with students that are taking classes in virtual format. What I like most about Blackboard Collaborate is it integrates directly into the LMS system, or the learning management system. Instead of having to pull over additional links, I'm able to just quickly launch it and be able to put that in place within the classroom environment. One thing I'd like to change about Blackboard Collaborate is it does take a lot of data and a lot of internet and bandwidth to run at any given time, so I've noticed there's a little bit of delay in the audio and the visual aspect. So I wish that was a little bit more cleaned up, as most of these classes are done live and in a virtual environment at the same time.

How Capterra sources reviews
View all video reviews
User interface
14500 video thumbnail}
1 Video
No videos provided by vendor
14500
4 screenshots
141222
1 screenshot

Blackboard Learn

Top Features
23/35
  • Alumni Management
  • Class Scheduling
  • Drag & Drop
  • Financial Aid Management
  • Forms Management
  • Fundraising Management
  • Housing Management
  • Records Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Student Portal
  • Activity Dashboard
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • API
  • Assessment Management
  • Attendance Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Curriculum Management
  • Customizable Branding
  • Customizable Reports
  • Document Management
  • Faculty/Staff Management
  • For Higher Education
  • Learning Management
  • Performance Metrics
  • Registration Management
  • Reporting & Statistics
  • Student Information/Records
  • Student Management
  • Third-Party Integrations
See All features
Hide Higher Education Software Features -

Class for Web (formerly Blackboard Collaborate)

11/35
Show Higher Education Software Features +

Class for Web (formerly Blackboard Collaborate)

Blackboard Learn
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Class for Web (formerly Blackboard Collaborate)
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Blackboard Learn
  • By Anthology
  • Located in United States
Class for Web (formerly Blackboard Collaborate)
  • By Class Technologies
  • Located in United States
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