--- title: "Compare WellnessLiving vs Upper Hand 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare WellnessLiving and Upper Hand based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/145039-151570/WellnessLiving-vs-Upper-Hand" page_type: "comparison" language: "en" --- # WellnessLiving vs Upper Hand Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WellnessLivingUpper Hand2/4 selected [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) [Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/) [## WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [613 reviews](#user-reviews) Positive 520 Neutral 22 Negative 71 [## Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/) Starting Price $79.00/month Value-for-Money 4 Functionality 3.8 Ease of Use 3.9 Customer Service 4.3 Reviews Sentiment AT JD AB Based on [110 reviews](#user-reviews) Positive 85 Neutral 13 Negative 12 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Gym Assistant 4.6 (206) * * * Starting Price $780.00 Other,One Time Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Jobber 4.6 (1,486) * * * Starting Price $39.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Omnify 4.4 (100) * * * Starting Price $149.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### bsport 4.3 (332) * * * Starting Price €150.00 Per Feature,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 22,215 reviews from scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Mobile Access 4.1 Booking Management 4.5 Calendar Management 4.4 Real-time Scheduling 4.4 Customer Database 4.2 75%Fit High performer Feature ratings Mobile Access 3.9 Booking Management 5.0 Calendar Management 3.8 Real-time Scheduling 4.5 Customer Database 3.0 User satisfaction User satisfaction 4.4 User reviews[613](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.3 User satisfaction 4.1 User reviews[110](https://www.capterra.com/p/151570/Upper-Hand/reviews/) Ease of use 3.9 Functionality 3.8 Value for money 4.0 Customer support 4.3 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $79Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for class, event, membership, or appointment-based businesses looking for a reliable platform to manage and grow the business and take client experience to the next level. Best for Any sports organization that runs training - sports facilities, training academies, youth teams, youth clubs, camp businesses, and more. Only software built specifically for sports training. ## User reviews Pros & cons DW Destinee W. General Manager > "Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7115478) VR Verified Reviewer Studio Owner > "Your actual contract is not what you sign its the terms and use located on their website. When they increase your fees annually, you..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7114982) FA Fiona A. Studio Manager > "We can tailor our class packages and payments very easily to suit our all our different membership offerings, and also aids the..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6769315) Sally G. Owner Operator > "They told me so many things would transfer from my existing software to WL, but hardly any of it did - now I'm constantly using a..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7153555) TR Toni R. CEO, Service Practitioner > "First, the software itself is capable of managing every aspect of the business from booking to inventory to payroll to retail sales..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6635299) Sally G. Owner Operator > "I constantly get ads to upgrade to their Ai bundle, the pop up frequently blocks what I need to see to actually do my job" [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7153555) JT Jason T. Head Coach and Founder > "It allows us to set up lots of different session type for our customers to easily book and schedule on line, whether these are..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6750620) Sally G. Owner Operator > "STYLISTS, LMTs, Estheticians, Reiki, and other practicioners, STAY AWAY - this may work for yoga or dance classes, but it's not for..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7153555) JC Janine C. Owner > "We picked Wellness Living as our scheduler as it had all the accessibility we needed from a scheduler system for both our wellness..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6660454) DR Devi R. Owner > "They use one merchant processor that charges you with hidden fee such as annual fee, monthly PCI compliance, etc without notifying..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6630207) Emily B. Studio Founder and Owner > "They make real effort as a company to communicate, answer questions, provide helpful resources, and listen to user feedback, and they..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6641792) Sally G. Owner Operator > "Clients do like to gift each other session passes/credits they aren't able to use, but WL doesn't allow it." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7153555) VR Verified Reviewer Yoga Teacher > "The feature set is strong especially for studios that have multiple offers like classes, packages and recurring memberships." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7068089) VR Verified Reviewer Studio Owner > "After 9 years with them, I cannot wait to be finally done; that is when they stop begging me to stay, and finally terminate this..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7114982) SE Shawn E. Massage Therapist > "This has been one of the best software suites I have used for my company, it easily handles scheduling, client profiles, notes, and..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6800893) VR Verified Reviewer Studio Owner > "The contract that you sign is on auto-renewal. When you try and cancel it they will make it extremely difficult to terminate." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7114982) JF Jacqueline F. Owner > "The platform makes managing appointments, payments, and client communication seamless and stress-free." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061357) PN Phil N. Founder > "However, I've been frustrated by hidden fees that were added over time, especially annual fees that weren't clearly disclosed upfront." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7157204) Gareth N. Owner > "I love their incredible customer service & multiple software functions that allow me to run my yoga & fitness studio." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7108000) BR Beverly R. Operations Manager > "I did not like that the pricing and currency is in USD which means it fluctuates for Canadian companies as the conversion fluctuates..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7016404) SG Savaná G. Director of Operations > "The shift made our day-to-day operations feel much more organized and predictable, especially with lessons tied to specific practice..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7071132) VR Verified Reviewer Appointment Scheduler > "There were long wait times for support or difficulty resolving complex issues." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7128742) KG Katie G. Owner and Operator > "I used the WellnessLiving software for almost two years. While using it, I didn't have any major complaints except missing..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287) Sally G. Owner Operator > "Not sure why, but one of my text alerts just randomly quit coming, they still have not figured this out or fixed it, it's been a month..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7153555) TM Tina M. owner > "Additionally, the dedicated support team is always available to assist with any questions or technical issues.   If you're seeking a..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6558058) KG Katie G. Owner and Operator > "I sent the notice on February 26th and it is now April 21st and they still have not processed the cancellation." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287) IG Isis G. Admin Marketing > "Wellnessliving is a dynamic UI for small businesses that focus on appointments, classes and retail add ons." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6749739) DW Destinee W. General Manager > "It's usually a user that replies and suggests things that we've tried but customer service is very minimal." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7115478) Ujjwal S. hr > "overall experience is that it has a solid all-in-one platform that simplifies class scheduling , client management ,and payments ." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6878989) LG Liz G. Program Director > "The attendance kiosk that runs 24x7 and unattended at the studio for client check ins does not work as seamlessly as we would like." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6779688) JE Jolie E. Owner > "My members love how simple it is to book classes (through our website or the app) and stay connected, and I love how much time it..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7018796) KG Katie G. Owner and Operator > "I've tried emailing and calling the support number and I get NO response." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287) BE Braya E. LA > "WellnessLiving has been a total game-changer for managing our schedule and client bookings." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7071233) PJ Priscilla J. Owner, Director, Personal trainer > "Their payment processing service, Paragon payment solutions, is cumbersome." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7096369) Rene K. owner > "It has helped me automate and streamline so many processes including scheduling, client management and invoicing. " [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6870323) VR Verified Reviewer Owner > "The product had too many down times, and the customer services was incredibly difficult to access. " [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7106953) VR Verified Reviewer Yoga Teacher > "Very comprehensive platform for managing fitness, wellness, and studio-based businesses." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7068089) IG Isis G. Admin Marketing > "The program is fitness-centric so sometimes there are limitations in the program especially around payment plan styles which we found..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6749739) JE Jolie E. Owner > "WellnessLiving has helped me streamline my business so I can focus more on our community and teaching." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7018796) Sally G. Owner Operator > "Not intuitive to people that have used similar industry specific software for years." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7153555) KC Kristen C. Founder > "Customer service gets back to me quickly when I need it, and my students really enjoy our personalized app. " [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7023638) Sally G. Owner Operator > "I can't use membership features like promised" [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7153555) Emily B. Studio Founder and Owner > "We have used Wellness Living software for our business for almost four years, and I've been impressed with its ability to grow and..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6641792) DJ David J. Lead Marketing Strategist > "This has little going for it with lack of trasnparency, lack of support, lack of API support." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6815351) Megan W. Owner > "My clients and staff enjoy using it, and any account errors are usually easily fixed on my end." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061130) Lainie J. Owner > "Sometimes it can take a few hours or next day before someone responds to an email enquiry because of the time difference here in..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6641827) JT Jason T. Head Coach and Founder > "Wellness living are always striving to improve the platform, and much of this is based off of customer requests for feature to make..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6750620) Megan W. Owner > "I was using a platform that didn’t feel professional or organized, i definitely got that with WellnessLiving once I switched." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061130) Chandler B. G. Paralegal > "It helps me oragnize how I want to explore fitness journey. While Im learning new things I am also helping people get started in their..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7001035) Sarah L. Owner > "We have had a terrible time throughout onboarding and launching our studio use." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7186767) HG Hannah G. Director > "From online scheduling to custom apps and reminder texts, the software is very client-centered." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6605994) PJ Priscilla J. Owner, Director, Personal trainer > "Their customer service isn’t the best and I’ve been having trouble with them since August of 2025." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7096369) LK Lori K. Owner > "There were a few others, but the response, team, follow up, training, customer service, and follow through from WellnessLiving..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6828600) KS Kelli S. Owner > "Software has a delay and not super fast, about 2 minute after entering client info." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6820952) DS Desiree S. Representative > "I like receiving accurate information on spas, gyms or self care places that are intriguing and wellness oriented." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6861134) LM Laurie M. Owner > "Not able to see other locations with if franchise in clients account." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6647771) Ron K. President > "We push the boundaries with regards to integration and the use of the platform. When we run into problems, the support is generally..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6645193) SC Susan C. Desk Assistant > "I don't love the way the week is displayed on the studio website, via the widget" [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6697465) PN Phil N. Founder > "He genuinely listened to my concerns and worked hard with the merchant team behind the scenes to make things right." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7157204) HK Hannah K. Coach > "It is also difficulty to navigate client booking for the actual client." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6760483) MB Mia B. Facilitator > "Wellness Living has been a great platform for our team at a healing center with a diverse membership." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7084358) Ujjwal S. hr > "mobile app lags little bit , so that's the issue i faced , dashboard might feel overwhelming." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6878989) Ilona M. Owner > "WellnessLiving also offers educational webinars to offer new features and make our experience as easy and enjoyable as possible." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6649580) KG Katie G. Owner and Operator > "I did that and the email was completely ignored." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287) JY Jack Y. Owner, Chief Instructor > "From the testing phase, through initial setup, training, go-live and ongoing use and support, everything went as expected." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7050883) MN Monica N. Owner > "I haven't had many issues but I find it a little difficult to reach them through any avenue other than email. " [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6743112) MV Michael V. Manager > "With its intuitive interface, I can effortlessly schedule appointments and classes, ensuring that my calendar remains organized and..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___5077798) TR Tanya R. Fitness Professional > "No cons other than like many things the costs and fees especially with the credit card company." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6560822) Chandler B. G. Paralegal > "I started using this not long ago and I already have a few regulars that want to train with me while I even keep track of my own..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7001035) Sally G. Owner Operator > "Disappointing and frustrating." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7153555) RK Rebecca K. Owner > "We can plan events and send marketing emails all from WellnessLiving. " [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6843875) Christine B. Pilates transformation expert > "Customer service was poor." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7128842) BN Bernie N. owner > "We can plan events and send marketing emails all from WellnessLiving." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6871507) TZ Tekeisha Z. Owner > "The people who work in customer service are helpful. But if a product is unreliable, that means little." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6625133) SL Shane L. Manager > "It's a bit overwhelming at first but the onboarding is good, and there's good customer support." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7124478) AC Angelina C. Owner > "Sometimes it is too much program and can be confusing to navigate." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6588968) CF Carl F. Owner > "The product does everything you need it to do without having to pay for features like mailing members." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6573635) Pamela D. Director > "Refused to turn off services and kept charging me and my members after business closed." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6874090) CD Casey D. Owner > "The on boarding was thorough and even though I may have forgotten some of the information I was able to ask questions in their chat..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6767527) JC Janine C. Owner > "Initially, it was not as well groomed as the former scheduler system we had. " [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6660454) KG Katie G. Owner and Operator > "I used the WellnessLiving software for almost two years. While using it, I didn't have any major complaints except missing..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287) Sally G. Owner Operator > "Not intuitive to people that have used similar industry specific software for years." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7153555) CS Crystal S. Founder > "They went above and beyond by helping me create my own mobile app, which has been a game-changer." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6580515) SC Susan C. Desk Assistant > "I don't love the way the week is displayed on the studio website, via the widget" [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6697465) SA Steven A. President > "EVERYTHING works smooth as silk, but life is not perfect, so when I have a question or need a solution, their product support is..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6829565) EA Emma A. HR Generalist > "It doesnt make it clear for each user." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6771273) MH Marissa H. Manager > "The layout is super modern and intuitive, which makes a big difference when you’re in it every day." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6814518) SB Susan B. Owner > "I did not think it was intuitive and the support was not always helpful." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6718185) Ron K. President > "We push the boundaries with regards to integration and the use of the platform. When we run into problems, the support is generally..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6645193) Sally G. Owner Operator > "Disappointing and frustrating." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7153555) JS Jennifer S. Co-owner > "The integration with Zoom was seamless." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___5062591) JM Jade M. Owner Operation > "she's actually impossible to reach. Once they took me for all I'm worth they don't care about me anymore." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6159408) BN Bernie N. owner > "WellnessLiving makes running a business easy." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6871507) JK James K. Director > "frustrating. " [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___3756412) CR Chelsea R. Business Owner > "Made running the business that little bit easier!" [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6316050) AJD Alexis Jane D. Principal > "Frustrating." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#GetApp___3364974) SD Sam D. Gym Manager > "I liked it as it was very easy to use." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6269834) DW Destinee W. General Manager > "It's usually a user that replies and suggests things that we've tried but customer service is very minimal." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7115478) DS Darlene S. Front Office Assistant > "I like how it is easy to use." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6380713) VR Verified Reviewer Owner > "The product had too many down times, and the customer services was incredibly difficult to access. " [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7106953) TM Tina M. owner > "Additionally, the dedicated support team is always available to assist with any questions or technical issues.   If you're seeking a..." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6558058) DJ David J. Lead Marketing Strategist > "This has little going for it with lack of trasnparency, lack of support, lack of API support." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6815351) KC Kristen C. Founder > "Customer service gets back to me quickly when I need it, and my students really enjoy our personalized app. " [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7023638) PJ Priscilla J. Owner, Director, Personal trainer > "Their customer service isn’t the best and I’ve been having trouble with them since August of 2025." [See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7096369) [View Reviews](https://www.capterra.com/p/145039/WellnessLiving/reviews/) AT Adron T. Fitness Trainer > "What I like most about Upper Hand is using the app to make scheduling event and easy to use discount codes." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049) AT Adron T. Fitness Trainer > "What I don’t like is that where my client‘s is having trouble logging in and using their payments and they always gotta..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049) JD John D. owner > "This software takes care of all my biz needs, Calendar , Scheduling, income , memberships , camps, point of sale ,email..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766747) BM Bill M. Owner > "Our use case is batting tunnel rentals only, and so far it does not align with an ease of use solution without some heavy..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362) AB Andrew B. Owner > "It has gotten faster and better by the day s mouth, year!" [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6109007) CP Chris P. Trainer > "I commonly get questions about the schedule as they cannot see it before they sign up for a package or membership." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749666) AD Alex D. Owner > "It has a lot of functionalities, and has the foundation to eventually be able to handle everything a business might need..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838) BM Bill M. Owner > "We recieve constant feedback from customers that the online process is confusing to navigate." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362) AD Alex D. Owner > "The support staff, or specifically our point of contact, has been very responsive, helpful, and helped implement..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838) NP Nicole P. Operations manager > "The fact that clients can’t use their credits for all of their participants." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3756223) DR Dominic R. Organizational Baseball Development Coach > "I have known Upperhand for a while now and I used MINDBODY first but as Upperhand has grown the ease of use and their..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749) KO Kasey O. Business Owner > "Only thing I would say is that there are times that I can’t get something added or taken off in a timely manner." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665) DR Dominic R. Organizational Baseball Development Coach > "They have an amazing ability to grow and implement what real users are asking to improve." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749) KG Kevin G. Owner > "Initial setup was not easy as there was no way of importing customer data that we had from other platforms, so we had to..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490779) MD Mason D. Soccer coach > "I think the workflow will improve but you can do almost anything and it is vital to our small business" [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3768122) JW Josh W. Owner > "Many clients get confused between parent and participant profiles." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746764) DR David R. Owner/Lead Performance Coach > "It’s been a good experience overall having a scheduling software. Whether I continue with Upper Hand has a lot to do with..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3748430) LF Lindsay F. Chief of Staff > "We get emails DAILY about things not working. " [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747718) TT Thomas T. Director > "Price is really inviting compared others out there." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___4707491) MN Mark N. Director of Sales & Marketing > "The banking reporting is not clear." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746775) ES Edward S. Owner > "This software has a lot of features and it is constantly being updated with new features. " [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746770) MB Matthew B. Owner > "Doesn’t offer a good private training booking experience." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760942) BL Bret L. Owner > "Setting up events and changing to meet customer needs is super easy. " [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826) JC Jamie C. Assistant Club Director > "We had clients who indicated that the site was not user friendly." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766178) DR Dan R. Operations Manager > "Overall, we have enjoyed Upper Hand, while it has some flaws it is still user friendly for the staff and easy to get to..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747091) DS Dale S. Co-Owner > "So now we have to call these clients ask for their credit cards and tell them we need to charge them twice." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490) BL Bret L. Owner > "Over it is a great platform to manage a multi use facility. " [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826) LM Liz M. CEO > "It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2517527) JS Jennifer S. Director of Marketing > "So far its been a good tool for us that is much less expensive than what our company was previously utilizing." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681) PC Patrick C. President > "Every time I do not like something and I make a suggestion they work as fast as they can to make software updates. " [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2493150) KO Kasey O. Business Owner > "I haven’t used anyone else for my business so I don’t have a whole lot to compare with. But all in all, it’s been perfect..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665) JK Joe K. Owner > "The bubble nobody ever answers" [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749713) JS Jennifer S. Director of Marketing > "Ease of use and ability to schedule events quickly." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681) RS Rob S. Owner & Director of Operations > "I know we lost some clients in the beginning due to them not understanding the UpperHand software and how to use it." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490835) KO Kasey O. Business Owner > "Don’t get me wrong, staff has been amazing and 9/10 is within 24 hours. " [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665) DS Dale S. Co-Owner > "I guess you get what you pay for." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490) KO Kasey O. Business Owner > "Thankfully they do this everyday so they are well rounded." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665) BM Bill M. Owner > "We recieve constant feedback from customers that the online process is confusing to navigate." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362) RS Rob S. Owner & Director of Operations > "It does allow clients to schedule and pay on their own which is what I want." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490835) JK Joe K. Owner > "The bubble nobody ever answers" [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749713) LM Liz M. CEO > "Upper Hand doesn't have as many features as our old software, which makes it a little harder to use when you're used to..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2517527) KG Kevin G. Owner > "Initial setup was not easy as there was no way of importing customer data that we had from other platforms, so we had to..." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490779) LM Liz M. CEO > "The software is pretty easy for customers to use, and we have a lot more customers doing their own account management vs...." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2517527) LM Liz M. CEO > "It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead." [See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2517527) [View Reviews](https://www.capterra.com/p/151570/Upper-Hand/reviews/) ## User interface [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) 4.37 (613) [Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/) 4.06 (110) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Absence Management 207 Important Access Controls/Permissions 150 Important Activity Tracking 120 Important WellnessLiving Top features 33/50 - Absence Management - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Automated Scheduling - Automatic Updates - Autonomous Task Execution - Availability Management - Booking Management - Buffer Times - Calendar Management - Calendar Sync - Class Scheduling - Custom Booking Page - Customer Database - Customizable Branding - Customizable Fields - Drag & Drop - Email Integration - Employee Management - Employee Scheduling - Facility Scheduling - Generative AI - Google Meet Integration - Group Scheduling - Mobile Access - MS Teams Integration - Multi-Location - Multi-step Planning - Online Booking - Personalization and Recommendation - Personalized Links - Personalized Web Embed - Real-Time Notifications - Real-time Scheduling - Real-Time Updates - Reminders - Reporting & Statistics - Resource Scheduling - Room Booking - Salesforce Integration - Self Service Portal - Set Working Hours - Shift Swapping - Task Scheduling - Third-Party Integrations - Timesheet Management [See all features](https://www.capterra.com/p/145039/WellnessLiving/#features) Upper Hand 27/50 - Absence Management - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Automated Scheduling - Automatic Updates - Autonomous Task Execution - Availability Management - Booking Management - Buffer Times - Calendar Management - Calendar Sync - Class Scheduling - Custom Booking Page - Customer Database - Customizable Branding - Customizable Fields - Drag & Drop - Email Integration - Employee Management - Employee Scheduling - Facility Scheduling - Generative AI - Google Meet Integration - Group Scheduling - Mobile Access - MS Teams Integration - Multi-Location - Multi-step Planning - Online Booking - Personalization and Recommendation - Personalized Links - Personalized Web Embed - Real-Time Notifications - Real-time Scheduling - Real-Time Updates - Reminders - Reporting & Statistics - Resource Scheduling - Room Booking - Salesforce Integration - Self Service Portal - Set Working Hours - Shift Swapping - Task Scheduling - Third-Party Integrations - Timesheet Management [See all features](https://www.capterra.com/p/151570/Upper-Hand/#features) ### Recognition WellnessLiving is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Upper Hand ### Deployment & support WellnessLiving Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Upper Hand Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details WellnessLiving - By WellnessLiving Systems - Located in Canada - Founded in 2012 Upper Hand - By Upper Hand - Located in United States - Founded in 2012 ## Popular Comparisons [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $69/month Price $7/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/145039-247901/WellnessLiving-vs-Google-Workspace) [Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.01 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $79/month Price Contact vendor for pricing 3.8 Features 4.0 3.9 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-151570/MINDBODY-vs-Upper-Hand) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) $69/month Price $39/month 4.3 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-145039/Jobber-vs-WellnessLiving) [Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/) vs [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.49 (182)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) $79/month Price Contact vendor for pricing 3.8 Features 4.3 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/151570-268006/Upper-Hand-vs-Daxko-Operations) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) $69/month Price $23.99/month 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/145039-153752/WellnessLiving-vs-Vagaro) [Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/) vs [ClubRight](https://www.capterra.com/p/160550/Club-Right/)[4.84 (194)](https://www.capterra.com/p/160550/Club-Right/reviews/) $79/month Price £99/month 3.8 Features 4.7 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/151570-160550/Upper-Hand-vs-Club-Right) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $69/month Price $20/month 4.3 Features 4.7 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/145039-191978/WellnessLiving-vs-Acuity-Scheduling) [Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/) vs [Wodify](https://www.capterra.com/p/159663/Wodify/)[4.46 (156)](https://www.capterra.com/p/159663/Wodify/reviews/) $79/month Price $99/month 3.8 Features 4.4 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/151570-159663/Upper-Hand-vs-Wodify) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.01 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $69/month Price Contact vendor for pricing 4.3 Features 4.0 4.3 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-145039/MINDBODY-vs-WellnessLiving) [Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) $79/month Price $23.99/month 3.8 Features 4.5 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/151570-153752/Upper-Hand-vs-Vagaro) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) vs [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/) $69/month Price €9.9/month 4.3 Features 4.4 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/140086-145039/Simplybook-me-vs-WellnessLiving) [Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/) vs [Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.62 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) $79/month Price $780one time 3.8 Features 4.4 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/42753-151570/Gym-Assistant-vs-Upper-Hand)