# Compare WellnessLiving vs Upper Hand 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare WellnessLiving and Upper Hand based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/145039-151570/WellnessLiving-vs-Upper-Hand

---

# WellnessLiving vs Upper Hand Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WellnessLivingUpper Hand2/4 selected

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.4 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

[## WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.4 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [609 reviews](#user-reviews)

Positive

517

Neutral

22

Negative

70

[## Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

Starting Price

$79.00/month

Value-for-Money

4

Functionality

3.8

Ease of Use

3.9

Customer Service

4.3

Reviews Sentiment

AT

JD

AD

Based on [110 reviews](#user-reviews)

Positive

85

Neutral

13

Negative

12

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## Summary

* * *

Key features rated by users

Features selected based on 21,432 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Mobile Access

4.2

Booking Management

4.5

Calendar Management

4.4

Real-time Scheduling

4.4

Customer Database

4.2

75%Fit

High performer

Feature ratings

Mobile Access

3.9

Booking Management

5.0

Calendar Management

3.8

Real-time Scheduling

4.5

Customer Database

3.0

User satisfaction

User satisfaction

4.4

User reviews[609](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.1

User reviews[110](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for class, event, membership, or appointment-based businesses looking for a reliable platform to manage and grow the business and take client experience to the next level.

Best for

Any sports organization that runs training - sports facilities, training academies, youth teams, youth clubs, camp businesses, and more. Only software built specifically for sports training.

## User reviews

Pros & cons

DW

Destinee W.

General Manager

> "Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7115478)

VR

Verified Reviewer

Studio Owner

> "Your actual contract is not what you sign its the terms and use located on their website. When they increase your fees annually, you don't..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7114982)

VR

Verified Reviewer

Yoga Teacher

> "The feature set is strong especially for studios that have multiple offers like classes, packages and recurring memberships."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7068089)

DR

Devi R.

Owner

> "They use one merchant processor that charges you with hidden fee such as annual fee, monthly PCI compliance, etc without notifying your..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6630207)

JF

Jacqueline F.

Owner

> "The platform makes managing appointments, payments, and client communication seamless and stress-free."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061357)

VR

Verified Reviewer

Studio Owner

> "After 9 years with them, I cannot wait to be finally done; that is when they stop begging me to stay, and finally terminate this..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7114982)

Gareth N.

Owner

> "I love their incredible customer service & multiple software functions that allow me to run my yoga & fitness studio."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7108000)

VR

Verified Reviewer

Studio Owner

> "The contract that you sign is on auto-renewal. When you try and cancel it they will make it extremely difficult to terminate."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7114982)

SG

Savaná G.

Director of Operations

> "The shift made our day-to-day operations feel much more organized and predictable, especially with lessons tied to specific practice bays!"

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7071132)

PJ

Priscilla J.

Owner, Director, Personal trainer

> "Their payment processing service, Paragon payment solutions, is cumbersome."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7096369)

FA

Fiona A.

Studio Manager

> "We can tailor our class packages and payments very easily to suit our all our different membership offerings, and also aids the..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6769315)

VR

Verified Reviewer

Owner

> "The product had too many down times, and the customer services was incredibly difficult to access. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7106953)

TR

Toni R.

CEO, Service Practitioner

> "First, the software itself is capable of managing every aspect of the business from booking to inventory to payroll to retail sales and..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6635299)

BR

Beverly R.

Operations Manager

> "I did not like that the pricing and currency is in USD which means it fluctuates for Canadian companies as the conversion fluctuates and..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7016404)

JT

Jason T.

Head Coach and Founder

> "It allows us to set up lots of different session type for our customers to easily book and schedule on line, whether these are tailored..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6750620)

VR

Verified Reviewer

Appointment Scheduler

> "There were long wait times for support or difficulty resolving complex issues."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7128742)

JC

Janine C.

Owner

> "We picked Wellness Living as our scheduler as it had all the accessibility we needed from a scheduler system for both our wellness element..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6660454)

KG

Katie G.

Owner and Operator

> "I sent the notice on February 26th and it is now April 21st and they still have not processed the cancellation."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287)

Emily B.

Studio Founder and Owner

> "They make real effort as a company to communicate, answer questions, provide helpful resources, and listen to user feedback, and they are..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6641792)

DJ

David J.

Lead Marketing Strategist

> "This has little going for it with lack of trasnparency, lack of support, lack of API support."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6815351)

Ujjwal S.

hr

> "overall experience is that it has a solid all-in-one platform that simplifies class scheduling , client management ,and payments ."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6878989)

Megan W.

Owner

> "I was using a platform that didn’t feel professional or organized, i definitely got that with WellnessLiving once I switched."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061130)

BE

Braya E.

LA

> "WellnessLiving has been a total game-changer for managing our schedule and client bookings."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7071233)

DW

Destinee W.

General Manager

> "It's usually a user that replies and suggests things that we've tried but customer service is very minimal."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7115478)

Rene K.

owner

> "It has helped me automate and streamline so many processes including scheduling, client management and invoicing. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6870323)

LG

Liz G.

Program Director

> "The attendance kiosk that runs 24x7 and unattended at the studio for client check ins does not work as seamlessly as we would like."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6779688)

VR

Verified Reviewer

Yoga Teacher

> "Very comprehensive platform for managing fitness, wellness, and studio-based businesses."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7068089)

KG

Katie G.

Owner and Operator

> "I've tried emailing and calling the support number and I get NO response."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287)

SE

Shawn E.

Massage Therapist

> "This has been one of the best software suites I have used for my company, it easily handles scheduling, client profiles, notes, and cashing..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6800893)

PJ

Priscilla J.

Owner, Director, Personal trainer

> "Their customer service isn’t the best and I’ve been having trouble with them since August of 2025."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7096369)

Megan W.

Owner

> "My clients and staff enjoy using it, and any account errors are usually easily fixed on my end."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061130)

KS

Kelli S.

Owner

> "Software has a delay and not super fast, about 2 minute after entering client info."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6820952)

Chandler B. G.

Paralegal

> "It helps me oragnize how I want to explore fitness journey. While Im learning new things I am also helping people get started in their own..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7001035)

IG

Isis G.

Admin Marketing

> "The program is fitness-centric so sometimes there are limitations in the program especially around payment plan styles which we found..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6749739)

KG

Katie G.

Owner and Operator

> "I used the WellnessLiving software for almost two years. While using it, I didn't have any major complaints except missing functionality..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287)

Ujjwal S.

hr

> "mobile app lags little bit , so that's the issue i faced , dashboard might feel overwhelming."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6878989)

TM

Tina M.

owner

> "Additionally, the dedicated support team is always available to assist with any questions or technical issues.   If you're seeking a..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6558058)

Lainie J.

Owner

> "Sometimes it can take a few hours or next day before someone responds to an email enquiry because of the time difference here in Australia."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6641827)

IG

Isis G.

Admin Marketing

> "Wellnessliving is a dynamic UI for small businesses that focus on appointments, classes and retail add ons."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6749739)

Pamela D.

Director

> "Refused to turn off services and kept charging me and my members after business closed."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6874090)

LK

Lori K.

Owner

> "There were a few others, but the response, team, follow up, training, customer service, and follow through from WellnessLiving continues to..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6828600)

VC

Victor C.

Internet Consultant

> "Wellness Living widget is responsible for unused JavaScript in my page2. While their widget is in our website we can not integrate with our..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___4988593)

DS

Desiree S.

Representative

> "I like receiving accurate information on spas, gyms or self care places that are intriguing and wellness oriented."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6861134)

NS

Natalie S.

Chief Operating Officer

> "There is not a platform that can compete with WL at the moment."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6877487)

MB

Mia B.

Facilitator

> "Wellness Living has been a great platform for our team at a healing center with a diverse membership."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7084358)

RL

Renee L.

HR Associate

> "Aside from the scheduler for selecting a class, the other features are objectively very poor."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6479187)

JY

Jack Y.

Owner, Chief Instructor

> "From the testing phase, through initial setup, training, go-live and ongoing use and support, everything went as expected."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7050883)

DJ

David J.

Lead Marketing Strategist

> "It has not been pleasant. If you are reading this, find another CRM and marketing automation platform."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6815351)

Chandler B. G.

Paralegal

> "I started using this not long ago and I already have a few regulars that want to train with me while I even keep track of my own trainer."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7001035)

LM

Laurie M.

Owner

> "Not able to see other locations with if franchise in clients account."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6647771)

JE

Jolie E.

Owner

> "My members love how simple it is to book classes (through our website or the app) and stay connected, and I love how much time it saves me..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7018796)

SC

Susan C.

Desk Assistant

> "I don't love the way the week is displayed on the studio website, via the widget"

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6697465)

RK

Rebecca K.

Owner

> "We can plan events and send marketing emails all from WellnessLiving. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6843875)

Pamela D.

Director

> "They also continued to charge my members after being asked not to numerous times. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6874090)

BN

Bernie N.

owner

> "We can plan events and send marketing emails all from WellnessLiving."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6871507)

HK

Hannah K.

Coach

> "It is also difficulty to navigate client booking for the actual client."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6760483)

LD

Lucy D.

Fitness trainer

> "I have not experienced any technical issues and am able to book and join my class without problems."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7100909)

KG

Katie G.

Owner and Operator

> "I did that and the email was completely ignored."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287)

JE

Jolie E.

Owner

> "WellnessLiving has helped me streamline my business so I can focus more on our community and teaching."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7018796)

MN

Monica N.

Owner

> "I haven't had many issues but I find it a little difficult to reach them through any avenue other than email. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6743112)

KC

Kristen C.

Founder

> "Customer service gets back to me quickly when I need it, and my students really enjoy our personalized app. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7023638)

AP

Amy P.

Owner

> "Costing us $1000 of dollars in mistakes, lost clients, frustrated clients"

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6409711)

GC

Gabrielle C.

Owner

> "Wellness Living is easy to navigate. Plus you can set up the account for whatever type of business you have."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7095656)

LL

Lesley L.

Owner

> "I wasn’t happy to find out that the services I was sold were all at an additional cost when I was told it was an all-in-one solution."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6439418)

Emily B.

Studio Founder and Owner

> "We have used Wellness Living software for our business for almost four years, and I've been impressed with its ability to grow and evolve..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6641792)

Pamela D.

Director

> "I just got charged over $300 for the month of August and no more business."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6874090)

Rene K.

owner

> "I brought this to customer solution's attention and they were beyond supportive granting me a pause in my onboarding and subscription while..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6870323)

TR

Tanya R.

Fitness Professional

> "No cons other than like many things the costs and fees especially with the credit card company."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6560822)

NS

Natalie S.

Chief Operating Officer

> "It's easy to schedule appointments, the interface is modern and sleek, and our customers data is secure."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6877487)

Christine B.

Pilates transformation expert

> "Customer service was poor."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7128842)

JT

Jason T.

Head Coach and Founder

> "Wellness living are always striving to improve the platform, and much of this is based off of customer requests for feature to make their..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6750620)

TZ

Tekeisha Z.

Owner

> "The people who work in customer service are helpful. But if a product is unreliable, that means little."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6625133)

Megan W.

Owner

> "Any time we need customer service we get a quick and efficient response."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061130)

AC

Angelina C.

Owner

> "Sometimes it is too much program and can be confusing to navigate."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6588968)

Rene K.

owner

> "Automating my small business with Wellness Living is one of the best business decisions I've made. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6870323)

DJ

David J.

Lead Marketing Strategist

> "They took money but don't offer any support."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6815351)

GC

Gabrielle C.

Owner

> "It is easy to navigate, and any issues I have are easily fixed with customer support."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7095656)

JC

Janine C.

Owner

> "Initially, it was not as well groomed as the former scheduler system we had. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6660454)

Melissa S.

owner

> "I am a happy customer and would reccomend them to anyone in need of booking and billing software."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7088265)

TZ

Tekeisha Z.

Owner

> "I could not check in clients, take payments, or conduct business."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6625133)

[View Reviews](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

AT

Adron T.

Fitness Trainer

> "What I like most about Upper Hand is using the app to make scheduling event and easy to use discount codes."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049)

AT

Adron T.

Fitness Trainer

> "What I don’t like is that where my client‘s is having trouble logging in and using their payments and they always gotta..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049)

JD

John D.

owner

> "This software takes care of all my biz needs, Calendar , Scheduling, income , memberships , camps, point of sale..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766747)

BM

Bill M.

Owner

> "Our use case is batting tunnel rentals only, and so far it does not align with an ease of use solution without some..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362)

AD

Alex D.

Owner

> "It has a lot of functionalities, and has the foundation to eventually be able to handle everything a business might..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838)

CP

Chris P.

Trainer

> "I commonly get questions about the schedule as they cannot see it before they sign up for a package or membership."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749666)

AD

Alex D.

Owner

> "The support staff, or specifically our point of contact, has been very responsive, helpful, and helped implement..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838)

BM

Bill M.

Owner

> "We recieve constant feedback from customers that the online process is confusing to navigate."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362)

DR

Dominic R.

Organizational Baseball Development Coach

> "I have known Upperhand for a while now and I used MINDBODY first but as Upperhand has grown the ease of use and their..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749)

NP

Nicole P.

Operations manager

> "The fact that clients can’t use their credits for all of their participants."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3756223)

DR

Dominic R.

Organizational Baseball Development Coach

> "They have an amazing ability to grow and implement what real users are asking to improve."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749)

KO

Kasey O.

Business Owner

> "Only thing I would say is that there are times that I can’t get something added or taken off in a timely manner."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

MD

Mason D.

Soccer coach

> "I think the workflow will improve but you can do almost anything and it is vital to our small business"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3768122)

JW

Josh W.

Owner

> "Many clients get confused between parent and participant profiles."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746764)

DR

David R.

Owner/Lead Performance Coach

> "It’s been a good experience overall having a scheduling software. Whether I continue with Upper Hand has a lot to do..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3748430)

LF

Lindsay F.

Chief of Staff

> "We get emails DAILY about things not working. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747718)

AB

Andrew B.

Owner

> "It has gotten faster and better by the day s mouth, year!"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6109007)

MN

Mark N.

Director of Sales & Marketing

> "The banking reporting is not clear."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746775)

ES

Edward S.

Owner

> "This software has a lot of features and it is constantly being updated with new features. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746770)

MB

Matthew B.

Owner

> "Doesn’t offer a good private training booking experience."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760942)

BL

Bret L.

Owner

> "Setting up events and changing to meet customer needs is super easy. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826)

JC

Jamie C.

Assistant Club Director

> "We had clients who indicated that the site was not user friendly."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766178)

DR

Dan R.

Operations Manager

> "Overall, we have enjoyed Upper Hand, while it has some flaws it is still user friendly for the staff and easy to get to..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747091)

JK

Joe K.

Owner

> "The bubble nobody ever answers"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749713)

BL

Bret L.

Owner

> "Over it is a great platform to manage a multi use facility. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826)

KG

Kevin G.

Owner

> "Initial setup was not easy as there was no way of importing customer data that we had from other platforms, so we had..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490779)

JS

Jennifer S.

Director of Marketing

> "So far its been a good tool for us that is much less expensive than what our company was previously utilizing."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681)

DS

Dale S.

Co-Owner

> "So now we have to call these clients ask for their credit cards and tell them we need to charge them twice."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490)

KO

Kasey O.

Business Owner

> "I haven’t used anyone else for my business so I don’t have a whole lot to compare with. But all in all, it’s been..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

LM

Liz M.

CEO

> "It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2517527)

JS

Jennifer S.

Director of Marketing

> "Ease of use and ability to schedule events quickly."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681)

PC

Patrick C.

President

> "Every time I do not like something and I make a suggestion they work as fast as they can to make software updates. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2493150)

KO

Kasey O.

Business Owner

> "Don’t get me wrong, staff has been amazing and 9/10 is within 24 hours. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

RS

Rob S.

Owner & Director of Operations

> "I know we lost some clients in the beginning due to them not understanding the UpperHand software and how to use it."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490835)

KO

Kasey O.

Business Owner

> "Thankfully they do this everyday so they are well rounded."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

DS

Dale S.

Co-Owner

> "I guess you get what you pay for."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490)

[View Reviews](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

## User interface

4.37 (609)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)

4.06 (110)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

WellnessLiving

Top features

33/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/145039/WellnessLiving/#features)

Upper Hand

28/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/151570/Upper-Hand/#features)

### Recognition

WellnessLiving is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Upper Hand

### Deployment & support

WellnessLiving

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Upper Hand

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WellnessLiving

-   By WellnessLiving Systems
-   Located in Canada
-   Founded in 2012

Upper Hand

-   By Upper Hand
-   Located in United States
-   Founded in 2012

## Popular Comparisons

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[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

vs

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[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

vs

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Features

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4.3

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