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WellnessLiving vs My Member Software: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 2,586 reviews from Salon users.
% Fit
Not enough reviews
Feature ratings
Appointment Scheduling
4.3
Mobile Access
4.2
Calendar Management
4.4
Confirmations/Reminders
4.4
Online Booking
4.4
% Fit
Missing features
Feature ratings
Appointment Scheduling
NA
Mobile Access
NA
Calendar Management
NA
Confirmations/Reminders
NA
Online Booking
NA
User satisfaction
4.4
User reviews538
Ease of use
4.3
Functionality
4.3
Value for money
4.3
Customer support
4.3
4.8
User reviews22
Ease of use
4.5
Functionality
4.8
Value for money
4.9
Customer support
5.0
Price starts from
Monthly subscription
Free version
Free trial
One-time payment
Free version
Free trial
Best for

Designed for class, event, membership, or appointment-based businesses looking for a reliable platform to manage and grow the business and take client experience to the next level.

Associations, all organizations with members

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Kaysan J
CEO
5.0

Eric J.: My name is Eric. I'm the managing director and office manager for Body Basics Wellness Center in Reisterstown, Maryland. Our company is about one to 10 employees, and I would rate WellnessLiving a five. We currently use WellnessLiving as our CRM, which is our customer relationship database. It basically holds all of our customers. We book appointments, schedule appointments. We do all of our transactions through the application. We also are able to produce reports, track sales. We do marketing from it. Another of other features that we use internally, we're able to communicate with clients through email, through text message pretty seamlessly. We also use it to do marketing campaigns through social media as well as through email outlet. What else we use it for? We also use it for our reviews. Customer reviews are done in WellnessLiving similar to what they would do in a Google Review. So, we use all of those things on a day-to-day basis. The thing I like most about WellnessLiving is it's very user-friendly. It was easy to interface with it or integrate it into our current network. Not a lot of ramp-up time to get it really going in initial setup and implementation of it. The staff was very friendly, very patient, but also worked to expedite the process of getting us up to speed, so we could launch quicker than our anticipated date. I also liked the layout of the application. The functionality is very easy to learn. It's not cumbersome. The navigation around the site is pretty fluent. It's very flexible and it was easy for us to train our staff and for us to really learn it in a very quick time. The thing I dislike, or it's a little frustrating, is when you have some issues, maybe functionality or something else going on, there is a little difficulty getting a response quicker than you would like. So I know they're working on that, but that turnaround time can be a little bit frustrating, just waiting to hear back from the staff or the management there. So, that's been the most challenging thing. Again, I know they're working on it. They use a community form for you to put new issues and bring up current issues to see if other people have brought those issues forward, and you can look in that form to see if there's answers for your issues, but that's probably one of the most difficult things is reaching out to them and then taking a while for them... I say a while, but at least twenty-four, about forty-eight to seventy-two hours sometime, before you hear something back from them.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

WellnessLiving

Top Features
34/39
  • Electronic Forms
  • Marketing Management
  • Online Store
  • Reviews Management
  • Waitlist Status Tracking
  • Activity Dashboard
  • API
  • Appointment Scheduling
  • Automated Scheduling
  • Booth Rental Management
  • Calendar Management
  • Client Database
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Salons and Spas
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments
  • Reporting & Statistics
  • Reputation Management
  • SMS Marketing
  • Third-Party Integrations
  • Transaction History
See All features
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My Member Software

1/39
Show Salon Software Features +
WellnessLiving
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
My Member Software
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WellnessLiving
  • By WellnessLiving Systems
  • Located in Canada
  • Founded in 2012
My Member Software
  • By My Member Software
  • Located in Netherlands
  • Founded in 1999
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