# Compare WellnessLiving vs Jackrabbit Swim 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare WellnessLiving and Jackrabbit Swim based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/145039-172589/WellnessLiving-vs-Jackrabbit-Swim

---

# WellnessLiving vs Jackrabbit Swim Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WellnessLivingJackrabbit Swim2/4 selected

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.4 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.5 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

[## WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.4 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [609 reviews](#user-reviews)

Positive

517

Neutral

22

Negative

70

[## Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.5 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.1

Customer Service

4.7

Reviews Sentiment

CY

DH

KJ

Based on [226 reviews](#user-reviews)

Positive

208

Neutral

17

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 3,170 reviews from fitness software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Online Booking

4.4

Booking Management

4.5

Client Management

4.5

Calendar Management

4.4

Payment Processing

4.4

61%Fit

Not enough reviews

Feature ratings

Online Booking

\--

Booking Management

4.3

Client Management

\--

Calendar Management

4.5

Payment Processing

4.1

User satisfaction

User satisfaction

4.4

User reviews[609](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.5

User reviews[226](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.4

Customer support

4.7

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for class, event, membership, or appointment-based businesses looking for a reliable platform to manage and grow the business and take client experience to the next level.

Best for

Online Swim School Management Software for any size Swimming School.

## User reviews

Pros & cons

DW

Destinee W.

General Manager

> "Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7115478)

VR

Verified Reviewer

Studio Owner

> "Your actual contract is not what you sign its the terms and use located on their website. When they increase your fees annually, you don't..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7114982)

VR

Verified Reviewer

Yoga Teacher

> "The feature set is strong especially for studios that have multiple offers like classes, packages and recurring memberships."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7068089)

DR

Devi R.

Owner

> "They use one merchant processor that charges you with hidden fee such as annual fee, monthly PCI compliance, etc without notifying your..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6630207)

JF

Jacqueline F.

Owner

> "The platform makes managing appointments, payments, and client communication seamless and stress-free."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061357)

VR

Verified Reviewer

Studio Owner

> "After 9 years with them, I cannot wait to be finally done; that is when they stop begging me to stay, and finally terminate this..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7114982)

Gareth N.

Owner

> "I love their incredible customer service & multiple software functions that allow me to run my yoga & fitness studio."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7108000)

VR

Verified Reviewer

Studio Owner

> "The contract that you sign is on auto-renewal. When you try and cancel it they will make it extremely difficult to terminate."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7114982)

SG

Savaná G.

Director of Operations

> "The shift made our day-to-day operations feel much more organized and predictable, especially with lessons tied to specific practice bays!"

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7071132)

PJ

Priscilla J.

Owner, Director, Personal trainer

> "Their payment processing service, Paragon payment solutions, is cumbersome."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7096369)

FA

Fiona A.

Studio Manager

> "We can tailor our class packages and payments very easily to suit our all our different membership offerings, and also aids the..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6769315)

VR

Verified Reviewer

Owner

> "The product had too many down times, and the customer services was incredibly difficult to access. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7106953)

TR

Toni R.

CEO, Service Practitioner

> "First, the software itself is capable of managing every aspect of the business from booking to inventory to payroll to retail sales and..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6635299)

BR

Beverly R.

Operations Manager

> "I did not like that the pricing and currency is in USD which means it fluctuates for Canadian companies as the conversion fluctuates and..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7016404)

JT

Jason T.

Head Coach and Founder

> "It allows us to set up lots of different session type for our customers to easily book and schedule on line, whether these are tailored..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6750620)

VR

Verified Reviewer

Appointment Scheduler

> "There were long wait times for support or difficulty resolving complex issues."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7128742)

JC

Janine C.

Owner

> "We picked Wellness Living as our scheduler as it had all the accessibility we needed from a scheduler system for both our wellness element..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6660454)

KG

Katie G.

Owner and Operator

> "I sent the notice on February 26th and it is now April 21st and they still have not processed the cancellation."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287)

Emily B.

Studio Founder and Owner

> "They make real effort as a company to communicate, answer questions, provide helpful resources, and listen to user feedback, and they are..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6641792)

DJ

David J.

Lead Marketing Strategist

> "This has little going for it with lack of trasnparency, lack of support, lack of API support."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6815351)

Ujjwal S.

hr

> "overall experience is that it has a solid all-in-one platform that simplifies class scheduling , client management ,and payments ."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6878989)

Megan W.

Owner

> "I was using a platform that didn’t feel professional or organized, i definitely got that with WellnessLiving once I switched."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061130)

BE

Braya E.

LA

> "WellnessLiving has been a total game-changer for managing our schedule and client bookings."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7071233)

DW

Destinee W.

General Manager

> "It's usually a user that replies and suggests things that we've tried but customer service is very minimal."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7115478)

Rene K.

owner

> "It has helped me automate and streamline so many processes including scheduling, client management and invoicing. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6870323)

LG

Liz G.

Program Director

> "The attendance kiosk that runs 24x7 and unattended at the studio for client check ins does not work as seamlessly as we would like."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6779688)

VR

Verified Reviewer

Yoga Teacher

> "Very comprehensive platform for managing fitness, wellness, and studio-based businesses."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7068089)

KG

Katie G.

Owner and Operator

> "I've tried emailing and calling the support number and I get NO response."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287)

SE

Shawn E.

Massage Therapist

> "This has been one of the best software suites I have used for my company, it easily handles scheduling, client profiles, notes, and cashing..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6800893)

PJ

Priscilla J.

Owner, Director, Personal trainer

> "Their customer service isn’t the best and I’ve been having trouble with them since August of 2025."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7096369)

Megan W.

Owner

> "My clients and staff enjoy using it, and any account errors are usually easily fixed on my end."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061130)

KS

Kelli S.

Owner

> "Software has a delay and not super fast, about 2 minute after entering client info."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6820952)

Chandler B. G.

Paralegal

> "It helps me oragnize how I want to explore fitness journey. While Im learning new things I am also helping people get started in their own..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7001035)

IG

Isis G.

Admin Marketing

> "The program is fitness-centric so sometimes there are limitations in the program especially around payment plan styles which we found..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6749739)

KG

Katie G.

Owner and Operator

> "I used the WellnessLiving software for almost two years. While using it, I didn't have any major complaints except missing functionality..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287)

Ujjwal S.

hr

> "mobile app lags little bit , so that's the issue i faced , dashboard might feel overwhelming."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6878989)

TM

Tina M.

owner

> "Additionally, the dedicated support team is always available to assist with any questions or technical issues.   If you're seeking a..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6558058)

Lainie J.

Owner

> "Sometimes it can take a few hours or next day before someone responds to an email enquiry because of the time difference here in Australia."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6641827)

IG

Isis G.

Admin Marketing

> "Wellnessliving is a dynamic UI for small businesses that focus on appointments, classes and retail add ons."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6749739)

Pamela D.

Director

> "Refused to turn off services and kept charging me and my members after business closed."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6874090)

LK

Lori K.

Owner

> "There were a few others, but the response, team, follow up, training, customer service, and follow through from WellnessLiving continues to..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6828600)

VC

Victor C.

Internet Consultant

> "Wellness Living widget is responsible for unused JavaScript in my page2. While their widget is in our website we can not integrate with our..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___4988593)

DS

Desiree S.

Representative

> "I like receiving accurate information on spas, gyms or self care places that are intriguing and wellness oriented."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6861134)

NS

Natalie S.

Chief Operating Officer

> "There is not a platform that can compete with WL at the moment."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6877487)

MB

Mia B.

Facilitator

> "Wellness Living has been a great platform for our team at a healing center with a diverse membership."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7084358)

RL

Renee L.

HR Associate

> "Aside from the scheduler for selecting a class, the other features are objectively very poor."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6479187)

JY

Jack Y.

Owner, Chief Instructor

> "From the testing phase, through initial setup, training, go-live and ongoing use and support, everything went as expected."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7050883)

DJ

David J.

Lead Marketing Strategist

> "It has not been pleasant. If you are reading this, find another CRM and marketing automation platform."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6815351)

Chandler B. G.

Paralegal

> "I started using this not long ago and I already have a few regulars that want to train with me while I even keep track of my own trainer."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7001035)

LM

Laurie M.

Owner

> "Not able to see other locations with if franchise in clients account."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6647771)

JE

Jolie E.

Owner

> "My members love how simple it is to book classes (through our website or the app) and stay connected, and I love how much time it saves me..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7018796)

SC

Susan C.

Desk Assistant

> "I don't love the way the week is displayed on the studio website, via the widget"

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6697465)

RK

Rebecca K.

Owner

> "We can plan events and send marketing emails all from WellnessLiving. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6843875)

Pamela D.

Director

> "They also continued to charge my members after being asked not to numerous times. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6874090)

BN

Bernie N.

owner

> "We can plan events and send marketing emails all from WellnessLiving."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6871507)

HK

Hannah K.

Coach

> "It is also difficulty to navigate client booking for the actual client."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6760483)

LD

Lucy D.

Fitness trainer

> "I have not experienced any technical issues and am able to book and join my class without problems."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7100909)

KG

Katie G.

Owner and Operator

> "I did that and the email was completely ignored."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7135287)

JE

Jolie E.

Owner

> "WellnessLiving has helped me streamline my business so I can focus more on our community and teaching."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7018796)

MN

Monica N.

Owner

> "I haven't had many issues but I find it a little difficult to reach them through any avenue other than email. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6743112)

KC

Kristen C.

Founder

> "Customer service gets back to me quickly when I need it, and my students really enjoy our personalized app. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7023638)

AP

Amy P.

Owner

> "Costing us $1000 of dollars in mistakes, lost clients, frustrated clients"

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6409711)

GC

Gabrielle C.

Owner

> "Wellness Living is easy to navigate. Plus you can set up the account for whatever type of business you have."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7095656)

LL

Lesley L.

Owner

> "I wasn’t happy to find out that the services I was sold were all at an additional cost when I was told it was an all-in-one solution."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6439418)

Emily B.

Studio Founder and Owner

> "We have used Wellness Living software for our business for almost four years, and I've been impressed with its ability to grow and evolve..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6641792)

Pamela D.

Director

> "I just got charged over $300 for the month of August and no more business."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6874090)

Rene K.

owner

> "I brought this to customer solution's attention and they were beyond supportive granting me a pause in my onboarding and subscription while..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6870323)

TR

Tanya R.

Fitness Professional

> "No cons other than like many things the costs and fees especially with the credit card company."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6560822)

NS

Natalie S.

Chief Operating Officer

> "It's easy to schedule appointments, the interface is modern and sleek, and our customers data is secure."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6877487)

Christine B.

Pilates transformation expert

> "Customer service was poor."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7128842)

JT

Jason T.

Head Coach and Founder

> "Wellness living are always striving to improve the platform, and much of this is based off of customer requests for feature to make their..."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6750620)

TZ

Tekeisha Z.

Owner

> "The people who work in customer service are helpful. But if a product is unreliable, that means little."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6625133)

Megan W.

Owner

> "Any time we need customer service we get a quick and efficient response."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7061130)

AC

Angelina C.

Owner

> "Sometimes it is too much program and can be confusing to navigate."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6588968)

Rene K.

owner

> "Automating my small business with Wellness Living is one of the best business decisions I've made. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6870323)

DJ

David J.

Lead Marketing Strategist

> "They took money but don't offer any support."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#SoftwareAdvice___6815351)

GC

Gabrielle C.

Owner

> "It is easy to navigate, and any issues I have are easily fixed with customer support."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7095656)

JC

Janine C.

Owner

> "Initially, it was not as well groomed as the former scheduler system we had. "

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6660454)

Melissa S.

owner

> "I am a happy customer and would reccomend them to anyone in need of booking and billing software."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___7088265)

TZ

Tekeisha Z.

Owner

> "I could not check in clients, take payments, or conduct business."

[See full review](https://www.capterra.com/p/145039/WellnessLiving/#Capterra___6625133)

[View Reviews](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

CY

Cole Y.

Owner

> "I bought my swim school 1/1/25 and Jackrabbit made the process smooth for myself and the former owner."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___7075676)

NF

Nicole F.

Owner

> "My only con is that in the off-season in order to not be billed for a lot of customers I have to manually go in and move..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611842)

DH

Daniel H.

Franchise Owner

> "Jackrabbit has a lot of features for managing classes, students, and payment processing."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6614587)

CA

Colleen A.

Instructor and Office Manager

> "There’s a few options that don’t actually work when you try to use your phone’s internet browser instead of your..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621928)

KJ

Krysta J.

Teacher

> "The app makes it easy to pay for classes and mark when my kids will be absent."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6815643)

KT

Kyle T.

Owner

> "The email system produces low quality emails and it’s too difficult to add an attachment."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611802)

TS

Tori S.

Client Care

> "I also enjoy the various educational resources available, and the frequent updates and announcements to keep people..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605231)

RA

Remylee A.

Aquatic Coordinator

> "A bit confusing to check skill progress that's assigned to the class, versus skill being assigned to a kiddos profile."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6614540)

AM

Alicia M.

Swim School owner

> "JR has brought my company from revenue in the tens of thousands each year to double and triple that since 2021 when we..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

DM

Dan M.

CEO

> "too many report options and cluttered main pages."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611736)

EM

Elif M.

Franchise Owner

> "I like that you can have your classes all set up there along with payment options and set discount options."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611838)

DH

Daniel H.

Franchise Owner

> "The user interface has way too many buttons and is very difficult to navigate."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6614587)

KS

Kandice S.

Manager

> "It’s been good, after switching from another system it was easy to navigate and figure it out."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___7084236)

AM

Alicia M.

Swim School owner

> "I sometimes feel like the upgrades are not the things that we are asking for - the entire dashboard overhaul for example."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

BB

Brittany B.

Owner

> "Helps with reports and finding classes that bring the most revenue in."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605500)

ML

Marcus L.

Aquatics Director

> "It seems we can’t send a test email and sizing things seems to be difficult."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611779)

MP

Marty P.

Director of Swim Lessons

> "The staff portal gives our coaches access to the information they need."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621757)

SH

Susie H.

Owner

> "The billing is still challenging for me personally to ensure everything is correct takes too long."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611771)

KJ

Krysta J.

Teacher

> "It’s also a great way for the company to communicate with us."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6815643)

JS

John S.

Owner

> "Jackrabbit makes posting fees slightly complicated and it isn't smart enough to always identify families who shouldn't..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6200335)

JB

Jacob B.

Franchise Owner

> "Overall I think the data model has a lot of thought put into and the searchable help database is very useful."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621573)

JO

James O.

Owner

> "One of the things I dislike is the fact they have a price that changes as more students enter your school."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6606301)

SW

Steven W.

VP

> "The possibilities and flexibility around the way we work and that it’s supported by a world class team who genuinely..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6606435)

CN

Cameron N.

Deck Ambassador

> "It was hard for me to get used to trying to move kids up or change classes."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605745)

DH

David H.

Owner

> "I like the weekly calender, gives a great snapshot of the schedule for a week"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621759)

TD

Tarrik D.

Executive Director

> "The California Law chip reader is also not applicable."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6628448)

JV

Joel V.

Program Director

> "The constant trainings and webinars are amazing and truly over-the-top customer service."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621844)

CA

Colleen A.

Instructor and Office Manager

> "It’s not a user friendly when trying to access the website from your smartphone."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621928)

KM

Kristine M.

Founder Lead instructor, Doctor of Physical Therapy

> "The customer service is wonderful and continual improvements are made based on feedback."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621616)

KT

Kyle T.

Owner

> "The overall UI is slow and cumbersome."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611802)

AK

Anna K.

Deck Ambassador

> "Never had any issues with the program, very straightforward and design for new users."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6622263)

AM

Alicia M.

Swim School owner

> "Still, some big overhauls seem like users weren't asking for that."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

TM

Tom M.

Owner

> "Overall ut works good with the exception of a couple of situations that should be improved."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605346)

VR

Verified Reviewer

Swim School Office Manager

> "I do not like the new dashboard."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6612076)

KL

Kim L.

Franchise Owner

> "I like that JackRabbit allows me to easily set up my class schedule, enroll students, manage them as they move from..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

KL

Kim L.

Franchise Owner

> "The learning curve was a little challenging and I still struggle sometimes if I'm trying to customize something as there..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

CA

Colleen A.

Instructor and Office Manager

> "It’s been more than efficient for the needs of our company."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621928)

KO

Kelly O.

Aquatics Director

> "I don’t like this feature as much because it causes me to not use the online registration and have to frequently update..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3691845)

ES

Emily S.

Owner

> "I love having all of our registration on our website for families to register whenever it works for them."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6200311)

GZ

Grant Z.

OWner

> "Cannot invoice to suit our company correctly (pro rata etc)That we cannot upload South African Bank feeds. That it..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4337800)

EC

Emily C.

Marketing Director

> "I enjoy the amount of different things we're able to use Jackrabbit Swim for, between admin work, keeping track of..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332214)

CM

Cristina M.

Marketing Events Manager

> "That is not so easy to customize the features needed and export data."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6210799)

KL

Kim L.

Franchise Owner

> "All the core functions of my business run through the system and it also helps me manage my staff time clock and creates..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

NC

Nahidul C.

front desk associate

> "there wasn't anything that i did not particularly disliked about this software but i did not enjoy the sudden crash of..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4240809)

BL

Brooke L.

CEO

> "So far this is the best software that I have come across while running my swim school."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6622085)

MH

Margie H.

Owner

> "Email receipt inaccurate of monthly billing information posted (paid amount is accurate but description of statement is..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332349)

AM

Alicia M.

Swim School owner

> "Their response times are truly amazing."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

ND

Nicole D.

Office Manage

> "I also think that the transactions are something a bit confusing when you are looking at them and do not know a lot..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332334)

KY

Kayla Y.

Customer Service

> "Easily able to run reports!"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6606227)

KO

Kelly O.

Aquatics Director

> "It also doesn’t save all their information once you put them into the lead file."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3691845)

TS

Tori S.

Client Care

> "I think the interface is simple and easy to understand."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605231)

KL

Kaylee L.

Aquatics Director

> "I don’t like how there’s not a calendar with all classes on it."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4352184)

KL

Kim L.

Franchise Owner

> "I appreciate that it's set up and customized for swim schools from the start and had some features that even helped give..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

JS

Jamie S.

Swim Instructor

> "I cannot clock in on one device and clock out on another."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4372403)

CD

Carli D.

Lead deck ambassador

> "Really good experience with this program and I reccommend it"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6612403)

JD

Jess D.

Aquatics director

> "There’s a lot of weird back and forths between certain areas of the software."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4357403)

CD

Carli D.

Lead deck ambassador

> "Software is very user friendly and easy to use."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6612403)

KO

Kelly O.

Aquatics Director

> "Our parents are crazy so we have to allow their access one at time."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3691845)

KJ

Kara J.

Aquatics Experience Manager

> "It is very user friendly!"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605962)

LM

Lisa M.

Assistant Manager

> "The transaction page can get a little confusing sometimes when there are credits applied or changes made to linked..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3415145)

RP

Rachael P.

Franchise Owner

> "Positive - it does have many features that are very useful"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605724)

ND

Nicole D.

Office Manage

> "I think that sending a statement is something a bit challenging just because it is not always easy to read."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332334)

NH

Nicolle H.

South Swim School Manager

> "I like how there is a feature for attendance, skills, communication to parents and billing all in one place."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4334374)

ML

Maria L.

Swim Instructor/ Manager on Duty

> "Sometimes it lags but not frequently."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4352277)

KL

Kim L.

Franchise Owner

> "I launched my business with JackRabbit from day 1 so it's been a critical piece of our growth in the first 6 months of..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

AD

Amar D.

operations manager

> "some time it's a pit complicated for new users"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4371916)

KW

Kathy W.

Aquatic Director

> "Our Parent Portal is set to go live to our families on Monday and I am anticipating this registration will run very..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332525)

JH

Josie H.

Owner

> "I really wish parents could drop their own classes."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4344536)

JS

John S.

Owner

> "It makes most things very simple to do once we've configured it properly."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6200335)

PG

Peter G.

CFO

> "That being said, there are certain features that we are very frustrated to not have available to us."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4363011)

NM

Nathan M.

Swim instructor

> "It is exceptionally easy to clock in, manage my personal schedule, keep track of my students progress and notate when..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4357982)

SH

Scott H.

Owner

> "Sometimes new users struggle with itAnd feel frustrated"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4333758)

KD

Karen D.

Director of Swim school

> "I was able to navigate through the system with little help at all but I do enjoy the help videos if I ever need to..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332388)

SS

Sabrina S.

Ocean Health Education and Conservation Coordinator

> "However, this may be user error and not the software."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4352235)

NC

Nahidul C.

front desk associate

> "i enjoyed using it and i think it can do a little better by letting multiple user to be signed in at once."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4240809)

AL

Autumn L.

Aquatics Operations Manager

> "The Staff Portal is difficult to use."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4384960)

EH

Ellie H.

Swimformation

> "The most impactful features are the enrollment and transfer features."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4361951)

LG

Laura G.

Owner

> "The options that I have on the back end do not match what options I have on the parent portal. "

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3414016)

ND

Nicole D.

Office Manage

> "I like how the product is pretty easy to use for the most part. When I don not know how to do something I can always..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332334)

CH

Christine H.

Director Of Operations

> "The reports (paid fees) do not always line up with the revenue from our bank account."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3406632)

[View Reviews](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

## User interface

4.37 (609)

4.50 (226)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

WellnessLiving

Top features

44/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Attendance Management
-   Attendance Tracking
-   Automated Scheduling
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Management
-   Client Management
-   Client Portal
-   Communication Management
-   Contract/License Management
-   Customer Accounts
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   Event Management
-   Facility Scheduling
-   Generative AI
-   Instructor Management
-   Inventory Management
-   Lead Generation
-   Marketing Automation
-   Member Communication
-   Membership Management
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Self Check-In/Check-Out
-   SMS Messaging
-   Third-Party Integrations
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/145039/WellnessLiving/#features)

Jackrabbit Swim

40/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Attendance Management
-   Attendance Tracking
-   Automated Scheduling
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Management
-   Client Management
-   Client Portal
-   Communication Management
-   Contract/License Management
-   Customer Accounts
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   Event Management
-   Facility Scheduling
-   Generative AI
-   Instructor Management
-   Inventory Management
-   Lead Generation
-   Marketing Automation
-   Member Communication
-   Membership Management
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Self Check-In/Check-Out
-   SMS Messaging
-   Third-Party Integrations
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/172589/Jackrabbit-Swim/#features)

### Recognition

WellnessLiving is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Jackrabbit Swim

### Deployment & support

WellnessLiving

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jackrabbit Swim

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WellnessLiving

-   By WellnessLiving Systems
-   Located in Canada
-   Founded in 2012

Jackrabbit Swim

-   By Jackrabbit Technologies
-   Located in United States
-   Founded in 2004

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[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.50 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

vs

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

$49/month

Price

$35/month

4.2

Features

4.2

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/142264-172589/Appointment-Scheduling-vs-Jackrabbit-Swim)

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$69/month

Price

€9.9/month

4.3

Features

4.4

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-145039/Simplybook-me-vs-WellnessLiving)

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

vs

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

$69/month

Price

$35/month

4.3

Features

4.2

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/142264-145039/Appointment-Scheduling-vs-WellnessLiving)