WellnessLiving vs Book Like A Boss: Which is a better fit?

Eric J.: My name is Eric. I'm the managing director and office manager for Body Basics Wellness Center in Reisterstown, Maryland. Our company is about one to 10 employees, and I would rate WellnessLiving a five. We currently use WellnessLiving as our CRM, which is our customer relationship database. It basically holds all of our customers. We book appointments, schedule appointments. We do all of our transactions through the application. We also are able to produce reports, track sales. We do marketing from it. Another of other features that we use internally, we're able to communicate with clients through email, through text message pretty seamlessly. We also use it to do marketing campaigns through social media as well as through email outlet. What else we use it for? We also use it for our reviews. Customer reviews are done in WellnessLiving similar to what they would do in a Google Review. So, we use all of those things on a day-to-day basis. The thing I like most about WellnessLiving is it's very user-friendly. It was easy to interface with it or integrate it into our current network. Not a lot of ramp-up time to get it really going in initial setup and implementation of it. The staff was very friendly, very patient, but also worked to expedite the process of getting us up to speed, so we could launch quicker than our anticipated date. I also liked the layout of the application. The functionality is very easy to learn. It's not cumbersome. The navigation around the site is pretty fluent. It's very flexible and it was easy for us to train our staff and for us to really learn it in a very quick time. The thing I dislike, or it's a little frustrating, is when you have some issues, maybe functionality or something else going on, there is a little difficulty getting a response quicker than you would like. So I know they're working on that, but that turnaround time can be a little bit frustrating, just waiting to hear back from the staff or the management there. So, that's been the most challenging thing. Again, I know they're working on it. They use a community form for you to put new issues and bring up current issues to see if other people have brought those issues forward, and you can look in that form to see if there's answers for your issues, but that's probably one of the most difficult things is reaching out to them and then taking a while for them... I say a while, but at least twenty-four, about forty-eight to seventy-two hours sometime, before you hear something back from them.

Damola O.: Hi, I'm Damola, digital marketing consultant, and I give Book Like A Boss five out of five. For more reviews like this, click the link below. I use it currently for quite a while, but I had two major problems. The first problem was the landing page. It definitely did not really boast about what I do. And then the second problem was that I had issues with the SMSs. They never delivered for my clients. When I saw a Book Like A Boss, the first thing that caught my attention was the UI, UX. It just looked so beautiful. And then when I checked the roadmap, because I got it a long time ago, when I checked roadmap, I was like, "This is exactly what I need." Because it covered all those issues I mentioned, which is things like having my own landing page, being able to easily design it. They also had the ability to send SMS notifications, reminders, and it was just super flexible. So I took it for a trial and then I was just mind blown and decided to pull the plug and get it. Using Book Like A Boss was easy. The onboarding process was actually super straightforward. I never had any issues. I never even had to beep support for help. Everything was just exactly as it was supposed to be. I entered my name, my email address, and all of that, clicked on the verification. And from there, I created my landing page and then I was able to create my appointments, booking, and all of that. Now the best thing actually is that they always have two tips for pretty much every option there. So all you have to do is mouse over and you know exactly what's the option is supposed to be for and it makes it super, super easy to use. When it comes to a Book Like A Boss, there is a whole lot of flexibility. You have the ability to create actual products that can be paid for. You have the ability to create events, booking appointments. You have the ability to sync with your Google, different multiple Google accounts. And it's actually two ways, which means that when a person registers and books, it appears on your calendar. If it is canceled, it also disappears and then it syncs easily with Zoom. So if you have anything related to creating events or booking appointments, you want people to be able to book appointments with you, whether free or paid, Book Like A Boss is definitely the best options. My clients love it.