springbig vs Como Sense: Which is a better fit?

My favorite part is that they give you data on the click success. That date helps me write better texts and determine what my customers want to hear about and when.

Feel totally betrayed and ripped off by your company's policy to hide ad info from your clients so that you can boost charges for numbers you should have flagged and removed.

I like how we are able to easily schedule and connect auto text messaging and actions for our clients. This allows us to do deals and specials through our loyalty program with ease.

We just learned we have been double charged over and over for undeliverable numbers. So instead of clearing out undeliverable numbers, they keep sending and keep charging.

Overall our experience has been good and we enjoy using it.

I have wasted thousands and thousands of dollars at least with this company over past couple of years and the fact they hide that this is normal for their system is robbery.

Ease of use and easy to teach. SpringBig staff is always willing to help and train.

List management sucks and is blocked from the client.

The team at Como Sense is very professional and they help as soon as possible with any questions or problems. Customers are very happy to get their rewards more often and benefit from promotions.

Not all on Como unfortunately. Sometimes EU spam laws interfere with North American spam laws.

We like the search features, reporting featuring, and ease of customizing a campaign - all right at your fingertips. Also, our experience in working with our customer rep directly has been awesome.

Sarah S

Owner

This company will outright lie to you and then refuse to work with you.

Amanda A

Management

We like the fact that this software is able to keep track of our rewards members in real time. The ease of using this product for our customers has been great.

Sarah S

Owner

The implementation took over 3 months and when we did try to go live we received complaints for our online ordering customers within hours.

This software is constantly getting better and offering more benefits. The support has been unmatched and they are always available not only to help but to accept your suggestions and feedback.

We are limited on our 'look up' options when a customer is trying to locate their information on their app.