springbig vs ShoutOUT: Which is a better fit?

My favorite part is that they give you data on the click success. That date helps me write better texts and determine what my customers want to hear about and when.

Feel totally betrayed and ripped off by your company's policy to hide ad info from your clients so that you can boost charges for numbers you should have flagged and removed.

I like how we are able to easily schedule and connect auto text messaging and actions for our clients. This allows us to do deals and specials through our loyalty program with ease.

We just learned we have been double charged over and over for undeliverable numbers. So instead of clearing out undeliverable numbers, they keep sending and keep charging.

Overall our experience has been good and we enjoy using it.

I have wasted thousands and thousands of dollars at least with this company over past couple of years and the fact they hide that this is normal for their system is robbery.

Ease of use and easy to teach. SpringBig staff is always willing to help and train.

List management sucks and is blocked from the client.

Mayantha M

Head of Innovations

A very supportive team is available for any kind of inquiries. Nice and user-friendly user interfaces and clear documentation available with this product.

Chamupathi Gigara C

Student

But the main problem is my HNB card is not working for online payments.

Their support is awesome. System is simple to use, their lite version is really good if you are integrating with other systems.

The pricing scheme should be revisited. The current plans are not that beneficial for large-scale customers.

Ability to create campaigns and send bulk SMS is the best part indeed also the ability to schedule them or send on the trigger is nice. Prices per SMS or Email are also good.

It's a nice software that helps automate how I respond to my customers without always been there all the time.