# Compare dualmon vs ScreenConnect 2026 | Capterra > Unsure of what to choose? Check Capterra to compare dualmon and ScreenConnect based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/145125-147830/dualmon-Remote-Access-vs-ScreenConnect --- # dualmon vs ScreenConnect Features and Cost Comparison Last updated May 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: dualmonScreenConnect2/4 selected [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.9 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) [## dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.9 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Starting Price $19.00/year Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment LK GW JM Based on [283 reviews](#user-reviews) Positive 280 Neutral 3 Negative 0 [## ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting Price $30.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [1,896 reviews](#user-reviews) Positive 1,816 Neutral 62 Negative 18 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### ManageEngine Remote Access Plus 4.6 (61) * * * Starting Price $75.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Zoho Desk 4.5 (2,212) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Freshdesk 4.5 (3,425) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (990) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,668 reviews from remote desktop software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Remote Access/Control 5.0 Access Controls/Permissions 4.8 Screen Sharing 5.0 File Transfer 4.0 Mobile Access 4.8 80%Fit Feature ratings Remote Access/Control 4.7 Access Controls/Permissions 4.4 Screen Sharing 4.7 File Transfer 4.4 Mobile Access 4.2 User satisfaction User satisfaction 4.9 User reviews[283](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.9 Customer support 4.8 User satisfaction 4.7 User reviews[1,896](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.4 Price starts from Price starts from $19Flat Rate, Per Year - Free version - Free trial Price starts from $30Flat Rate, Per Month - Free version - Free trial Best for Best for Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too. Best for ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments. ## User reviews Pros & cons LK Lisa K. Engineer Owner > "dualmon offered a cost effective way to interact with a customers system to assist with troubleshooting their..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7066005) MS Murray S. MD > "Sometimes the executable file takes a long time to download and then run even on faster connections." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7056637) GW George W. Manager > "It has helped in reducing our operational costs and has all the functionalities that the larger companies provide." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7074490) EL Eric L. VP of IT > "In order to get to admin need to raise our level with user but most of our users are not savay enough to understand..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6875576) JM Jonathan M. Sr Systems Administrator > "Being able to setup users quickly and securely with multi-factor authentication (beyond a OTP for portal login) per..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394) SR Shawna R. Partner > "I would like to be able to turn on a computer remotely, but I know that isn't possible in any situation--nor should..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6863447) JF John F. IT Systems Administrator > "I also really appreciated how easy it was to add members of my team for remote access." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7069532) JB John B. Manager > "Maybe the fact that I was using it one morning and then tried to use it in the afternoon when all it would do is pop..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6671433) JV Joseph V. Founder > "I am able to provide specific users with access to specific machines, and the response-times are very good." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6619223) RA Robert A. Accountant > "there is nothing I have found with dual mon that I have come across when using it that is a problem." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6880769) BN Brandon N. Controller > "It's been a good working experience with DualMon and it has helped me improve my work productivity ." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7147350) EL Earl L. Acct Mgr > "They do not change things either" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7128495) SM Sonia M. Officer > "The cost, I like how easy it is to deploy on new computers, how easy it is to add/remove users, the reporting..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6759136) TW Terrie W. Chief Operating Officer > "The Printing documentation is a bit vague." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6560182) GR Giovanni R. MSP Owner > "I love Dualmon's pricing and affordability, and how easy it is to use their software." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7091051) JM Jonathan M. Sr Systems Administrator > "Not quite as full featured as other (more expensive) options." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394) AE Amy E. vice president > "It gives me peace of mind that I can access my work computer as needed." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7021176) PD Penni D. Owner > "Hate the screen after you connected asking if the user wants to let you see their screen. " [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6009651) MT Marek T. CEO > "The ability to create different profiles for various monitor setups was also a useful feature, allowing for quick..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___4821017) SA Stephen A. President > "We came over from TeamViewer and had many instances where could not access remote computers with errors about server..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3886762) JM Jonathan M. Sr Systems Administrator > "Overall, it's got your basic support/remote access tools built in, and at its price there are no real competitors." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394) SR Stephanie R. President > "The dual monitor "stretching" across multiple monitors isn't easy to manipulate and use, but multi-monitor support..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3542502) JO Jaycen O. Paralega > "The ability to work remotely and access my work computers and software with ease." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6572439) JB Joseph B. Owner > "Finding cons for Dualmon has been surprisingly difficult." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6263479) MT Marek T. CEO > "Its intuitive interface and comprehensive set of tools allowed for effortless customization and control of display..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___4821017) SA Stephen A. President > "Would be nice to have a slightly better dual monitor experience. When selecting both monitors it doesn't really..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3886762) CW Charlotte W. CEO > "Dualmon has always been easy to use, it's also easy to install and it has helped out with efficiency" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7116208) RS Rafael S. Director > "I'm not sure how this could be improved, to be fair." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___5040978) KJ Kim J. President > "Works very well to control multiple computers remotely - fully featured and very stable." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6367759) JR Jozeph R. Project Manager > "Sometimes it can be a little laggy but that is expected." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3576806) AC Abel C. IT Manager > "The ease of learning for the average user to be able to provide support without problems." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7011112) OH Oren H. VP > "The only thing that sometimes bothers me is the response time which is sometimes a bit slow but it can also be a..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3028122) MT Michael T. Network engineer > "has just about every feature you would need, i highly recommend dualmon" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7075103) NO Noel O. pres > "Screen size is too small and cannot make full screen without giving up resolution" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2968182) MS Marvin S. CMO > "Unattended Access has proven to be as reliable, if not more so, than the leading competitors." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6623728) NS Nick S. Support Manager > "sometimes its hard to get the customer to type url and code / run the file" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3137515) TC Thomas C. President > "It is easy to install and use." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7128241) MS Michael S. VP > "download/install phase tends to be tricky for people that don't know what to look for. " [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2989323) TW Terry W. IT Support Consultant > "It is very good value for money compared to similar other products." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7136091) MS Michael S. VP > "A lot of the customers we use this service with do not have a lot of computer knowledge." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2989323) JB John B. Manager > "The software does exactly what is needed to VPN into other online systems and performs flawlessly!" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6671433) DS Denis S. Senior Engineer > "user issues with our software they can see what i am doing to fix the issue." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3384980) CW Christopher W. Pre-Sales Engineer > "It installs and makes connections quickly, works through most firewalls, and auto-reconnects after reboots." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6136013) JM Jeremy M. Owner > "Its not very accurate and right click seldom works." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3431904) JL James L. IT Manager > "Dual mon is easy to use, any of my users can all use it without needing any training or supervision" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7035579) JM John M. IT Tech / Owner / President / Janitor > "Some folks don't close their end and the next day they ask if I'm still connected." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3506137) [View Reviews](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) NO Nelson O. IT Systems Admin > "ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582) TW Todd W. IT Manager > "It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516) NT Nathan T. IT Technician > "The ability to view all screens, deploy scripts, and transfer files is always a bonus." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) AF Allen F. Director of Information Technology Solutions > "It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880) LK Lorenzo K. Security Project Engineer > "Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979) TW Todd W. IT Manager > "Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). " [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516) NO Nelson O. IT Systems Admin > "The appearance is neat and user-friendly, and it is not complicated to arrange unattended access." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582) MI Matt I. VP of IT > "The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6844412) NO Nelson O. IT Systems Admin > "Some menus still feel confusing, but the software runs fast and works well in practice." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582) UZ Uriel Z. Sr Systems Engineer > "The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6551574) MK Mark K. Filed Engineer > "Gives us total control of the machine and is super easy for the customer to give us the access to their machine." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6817262) TW Todd W. IT Manager > "ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. " [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516) VR Verified Reviewer Executive > "The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303) LK Lorenzo K. Security Project Engineer > "Features are sometimes changed without too much notice, leading to confusion from technical resources." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979) MS Michael S. Cyber Manager > "We love the ability to remotely connect to our clients along with the ease of use and features that the product offers." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7003889) NT Nathan T. IT Technician > "Sometimes it can be a bit hard for older users to find and run downloads." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) VR Verified Reviewer IT Manager > "Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we can host..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970) MC Mitch C. Escalation Tech Lead > "Sometimes the Agent Doesnt install properly and we have to contact support." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568) VR Verified Reviewer Senior Technician > "A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level, so also..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6661391) SC Shane C. Systems Administrator > "Sometimes it's difficult to make groups of endpoints due to the advanced filtering options" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897) VR Verified Reviewer Executive > "ConnectWise ScreenConnect is highly reliable for us." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303) CS Corey S. IT Support Manager > "Sometimes a screen sharing session can be a little laggy when connecting with Macs." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452) IB Ian B. NOC Manager > "It has been very helpful to use the remote screenconnect tool to use to connect to users machines." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6539981) AF Allen F. Director of Information Technology Solutions > "It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880) MP Mattia P. IT Operations Manager > "The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to implement." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6864095) AM Austin M. Admin > "Sometimes the connections can drop or the deployment wont work for what ever reason." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739) EM Eduardo M. Systems and Technology Lead > "very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6186051) SG Shaun G. Manager, Managed IT > "Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4817928) NT Nathan T. IT Technician > "Customer support is unmatched as well and they are always willing to take care of any issues with the software itself." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) IS Ivy S. Network Engineer > "Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page of..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884) IS Ivy S. Network Engineer > "SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show us..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884) AJ Andrew J. NOC Lead > "The interface can be a bit messy." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780) CS Corey S. IT Support Manager > "We compared it against another well known screen sharing tool and this was way less expensive for the same features." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452) CTAS Cornelius Tian Andi S. owner > "mobile access not as smooth as desktop" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301) NT Nathan T. IT Technician > "Installing access on machines is as easy as clicking a button." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) LC Linsay C. Owner > "I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033) AF Allen F. Director of Information Technology Solutions > "It was easy to use and provided the basics of what was needed to support our machines." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880) Bongani B. IT TECHNICIAN > "the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4390830) CS Corey S. IT Support Manager > "I have used ScreenConnect for many years and I like how easy it is to roll it out to our fleet and to jump in and out of a support session." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452) SO Shawn O. IT Systems Specialist > "Not enough options for sorting the devices. " [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931) CB Connor B. Client Services Manager > "Setting up my screen display for the non-profit I work for was a breeze." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6801418) LC Linsay C. Owner > "Also it's hard to see if another user is logged in to the system already." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033) GM Gianni M. Marketing Manager > "The software also has very professionalised and responsive vendor support services providers." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6642330) TA Tarek A. Customer Service Specialist > "It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4642309) SC Shane C. Systems Administrator > "As a company, we're happy to use ScreenConnect for our remote management solution." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897) MSB Mohamed Salah B. Project Manager > "ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836) VR Verified Reviewer IT Manager > "they also allow us to have a custom domain and splash screen for a professional look" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970) AC Aiden C. Software Support Team Lead > "The layout can make it difficult to click in the right place (poorly placed dropdowns, etc.) when remoting in." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4271242) LM Lucia M. HR Manager > "This product ensures secure connections and easy to use controls." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6629091) WL Warren L. General Manager > "more often than not, the support team have to escalate and log a ticket, which takes a while t get a response." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3560535) CTAS Cornelius Tian Andi S. owner > "overall I like this app because the speed, reliability and security" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301) JL Jacob L. IT SUpport Engineer > "Avoid Avoid Avoid represents a massive corporate risk" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#SoftwareAdvice___5024475) LC Linsay C. Owner > "This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033) SL Shawn L. IT Manager > "Customer support takes long for feedback" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238) AM Austin M. Admin > "How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739) HA Henri A. Sales manager > "Only thing that bothers a bit is that "remember me" does not work so every time I have to log in with "2-step auth."" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4262472) Jimmy Dean H. IT Manager > "It's very easy & intuitive to use with a great interface & plenty of details per device." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530) KA Kyle A. Operations Manager > "We've occasionally had some issues when the service decides to not boot correctly and we have to re-install." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4297229) AJ Aditya J. Developer > "Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4700412) MSB Mohamed Salah B. Project Manager > "Additionally, it lacks some advanced features that may be necessary for certain businesses." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836) Raj S. Software Developer > "It helps in saving a lot of time by allowing remote access to a customer's device where both of us can use the device and help them with the..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4080272) DB Dylan B. IT Specialist > "There are times when it's slow to connect to the website." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749326) JM Justus M. Freelancer > "There are several things that I like about ConnectWise Control:Wide range of connectivity options: ConnectWise Control supports a variety of..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001) Akshay S. Game Developer > "The thing I liked least about ConnectWise Control was its lack of native mobile apps. While there is a mobile web app, it is not as..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3355954) HW Henry W. Director > "We are constantly providing IT/Accounting/Payroll support to our clients and ConnectWise Control is one of the most important tools in..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3838834) VR Verified Reviewer Practice Manager > "There aren't any features of ConnectWise that we feel need to be improved at this time." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4377531) DS Dave S. Technical > "It's allows us access anywhere onto critical machines to run our operations." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4917603) Nick D. Systems Engineer > "Once it's installed it can be difficult to turn the process off and when we first implemented it the software would trigger systems that..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3503439) JM Justus M. Freelancer > "The software has a user-friendly interface and includes a range of helpful features, such as chat and messaging tools, that make it easy for..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001) Abhishek G. Intern > "Sometimes service providers are used for malicious use.2." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423) CS Cassidy S. Consulting Team Lead > "ConnectWise is one of the best remote access solutions because of its encryption feature, which keeps our data safe while being transmitted..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4698233) ND Nick D. System Engineer > "Might be slow sometimes, depends on Internet speed" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3633742) VS Vikas S. Manager > "ConnectWise Control's screen sharing, chat, and file transfer features make it easy for team members or clients to collaborate in real time,..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4627163) Jonathan N. System Engineer > "The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3055373) DG David G. Art Director > "ScreenConnect is a great tool for managing our company's digital signage program." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5068309) MM Megan M. IT Exec > "The agents would all of a sudden lose connection with the server." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4504059) SO Shawn O. IT Systems Specialist > "This product made it much easier for our department to support teachers and administrators in a more timely manner. " [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931) BG Brian G. Tech support > "It's a bit pricey compared to other alternatives that we looked at." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4249648) BB Brittany B. Office Manager > "Easy to log on and allow access." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6648673) AB Alexandra B. Director of Offsite-Programs (Call Center) > "We use the software to monitor multiple screens at once (10+) and there is a LOT of back and forth as you have to view each individual..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___2661436) [View Reviews](https://www.capterra.com/p/147830/ScreenConnect/reviews/) ## User interface [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/) 4.86 (283) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) 4.68 (1,896) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Active Directory Integration 150 Important Activity Dashboard 120 Important dualmon 28/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customizable Branding - Desktop Virtualization - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login - Server Monitoring - Summary Reports - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Uptime Reporting [See all features](https://www.capterra.com/p/145125/dualmon-Remote-Access/#features) ScreenConnect Top features 30/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customizable Branding - Desktop Virtualization - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login - Server Monitoring - Summary Reports - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Uptime Reporting [See all features](https://www.capterra.com/p/147830/ScreenConnect/#features) ### Recognition dualmon is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Remote DesktopSoftware (2026)  Best Value Remote DesktopSoftware (2025)  Best Value Remote DesktopSoftware (2024)  Best Value Remote DesktopSoftware (2023)  Best Value Remote DesktopSoftware (2022)  ScreenConnect is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support dualmon Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ScreenConnect Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details dualmon - By dualmon - Located in United States - Founded in 2011 ScreenConnect - By ConnectWise - Located in United States - Founded in 1982 ## Popular Comparisons [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $19/year Price $24.9/month 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/145125-194565/dualmon-Remote-Access-vs-TeamViewer) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $30/month Price $24.9/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer) [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $19/year Price €22.9/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/145125-149595/dualmon-Remote-Access-vs-AnyDesk) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $30/month Price ₹480/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect) [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) $19/year Price $29.5/year 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/145125-173304/dualmon-Remote-Access-vs-RemotePC) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) $30/month Price $8.75/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-147830/Slack-vs-ScreenConnect) [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $19/year Price ₹480/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-145125/Zoho-Assist-vs-dualmon-Remote-Access) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $30/month Price €22.9/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/147830-149595/ScreenConnect-vs-AnyDesk) [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) $19/year Price $35/month 4.7 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145125-193062/dualmon-Remote-Access-vs-GoToMyPC) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $30/month Price $199/year 4.5 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147830-177094/ScreenConnect-vs-Supremo-Remote-Desktop) [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) $19/year Price €8.39/month 4.7 Features 4.2 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/145125-219280/dualmon-Remote-Access-vs-Iperius-Remote) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,527)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $30/month Price $14/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/147830-163332/ScreenConnect-vs-GoToMeeting)