# Compare dualmon vs LogMeIn Resolve 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare dualmon and LogMeIn Resolve based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/145125-249584/dualmon-Remote-Access-vs-GoTo-Resolve

---

# dualmon vs LogMeIn Resolve Features and Cost Comparison

Last updated May 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

dualmonLogMeIn Resolve2/4 selected

[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.9 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

[## dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.9 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Starting Price

$19.00/year

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

LK

GW

JM

Based on [283 reviews](#user-reviews)

Positive

280

Neutral

3

Negative

0

[## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [214 reviews](#user-reviews)

Positive

192

Neutral

16

Negative

6

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,668 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Remote Access/Control

5.0

Access Controls/Permissions

4.8

Screen Sharing

5.0

File Transfer

4.0

Mobile Access

4.8

70%Fit

Missing features

Feature ratings

Remote Access/Control

4.4

Access Controls/Permissions

4.3

Screen Sharing

4.7

File Transfer

4.2

Mobile Access

NA

User satisfaction

User satisfaction

4.9

User reviews[283](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.8

User satisfaction

4.4

User reviews[214](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$19Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too.

Best for

IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations.

## User reviews

Pros & cons

LK

Lisa K.

Engineer Owner

> "dualmon offered a cost effective way to interact with a customers system to assist with troubleshooting their..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7066005)

MS

Murray S.

MD

> "Sometimes the executable file takes a long time to download and then run even on faster connections."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7056637)

GW

George W.

Manager

> "It has helped in reducing our operational costs and has all the functionalities that the larger companies provide."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7074490)

EL

Eric L.

VP of IT

> "In order to get to admin need to raise our level with user but most of our users are not savay enough to understand..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6875576)

JM

Jonathan M.

Sr Systems Administrator

> "Being able to setup users quickly and securely with multi-factor authentication (beyond a OTP for portal login) per..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394)

SR

Shawna R.

Partner

> "I would like to be able to turn on a computer remotely, but I know that isn't possible in any situation--nor should..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6863447)

JF

John F.

IT Systems Administrator

> "I also really appreciated how easy it was to add members of my team for remote access."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7069532)

JB

John B.

Manager

> "Maybe the fact that I was using it one morning and then tried to use it in the afternoon when all it would do is pop..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6671433)

JV

Joseph V.

Founder

> "I am able to provide specific users with access to specific machines, and the response-times are very good."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6619223)

RA

Robert A.

Accountant

> "there is nothing I have found with dual mon that I have come across when using it that is a problem."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6880769)

BN

Brandon N.

Controller

> "It's been a good working experience with DualMon and it has helped me improve my work productivity ."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7147350)

EL

Earl L.

Acct Mgr

> "They do not change things either"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7128495)

SM

Sonia M.

Officer

> "The cost, I like how easy it is to deploy on new computers, how easy it is to add/remove users, the reporting..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6759136)

TW

Terrie W.

Chief Operating Officer

> "The Printing documentation is a bit vague."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6560182)

GR

Giovanni R.

MSP Owner

> "I love Dualmon's pricing and affordability, and how easy it is to use their software."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7091051)

JM

Jonathan M.

Sr Systems Administrator

> "Not quite as full featured as other (more expensive) options."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394)

AE

Amy E.

vice president

> "It gives me peace of mind that I can access my work computer as needed."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7021176)

PD

Penni D.

Owner

> "Hate the screen after you connected asking if the user wants to let you see their screen. "

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6009651)

MT

Marek T.

CEO

> "The ability to create different profiles for various monitor setups was also a useful feature, allowing for quick..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___4821017)

SA

Stephen A.

President

> "We came over from TeamViewer and had many instances where could not access remote computers with errors about server..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3886762)

JM

Jonathan M.

Sr Systems Administrator

> "Overall, it's got your basic support/remote access tools built in, and at its price there are no real competitors."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394)

SR

Stephanie R.

President

> "The dual monitor "stretching" across multiple monitors isn't easy to manipulate and use, but multi-monitor support..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3542502)

JO

Jaycen O.

Paralega

> "The ability to work remotely and access my work computers and software with ease."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6572439)

JB

Joseph B.

Owner

> "Finding cons for Dualmon has been surprisingly difficult."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6263479)

MT

Marek T.

CEO

> "Its intuitive interface and comprehensive set of tools allowed for effortless customization and control of display..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___4821017)

SA

Stephen A.

President

> "Would be nice to have a slightly better dual monitor experience. When selecting both monitors it doesn't really..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3886762)

CW

Charlotte W.

CEO

> "Dualmon has always been easy to use, it's also easy to install and it has helped out with efficiency"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7116208)

RS

Rafael S.

Director

> "I'm not sure how this could be improved, to be fair."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___5040978)

KJ

Kim J.

President

> "Works very well to control multiple computers remotely - fully featured and very stable."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6367759)

JR

Jozeph R.

Project Manager

> "Sometimes it can be a little laggy but that is expected."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3576806)

AC

Abel C.

IT Manager

> "The ease of learning for the average user to be able to provide support without problems."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7011112)

OH

Oren H.

VP

> "The only thing that sometimes bothers me is the response time which is sometimes a bit slow but it can also be a..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3028122)

MT

Michael T.

Network engineer

> "has just about every feature you would need, i highly recommend dualmon"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7075103)

NO

Noel O.

pres

> "Screen size is too small and cannot make full screen without giving up resolution"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2968182)

MS

Marvin S.

CMO

> "Unattended Access has proven to be as reliable, if not more so, than the leading competitors."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6623728)

NS

Nick S.

Support Manager

> "sometimes its hard to get the customer to type url and code / run the file"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3137515)

TC

Thomas C.

President

> "It is easy to install and use."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7128241)

MS

Michael S.

VP

> "download/install phase tends to be tricky for people that don't know what to look for. "

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2989323)

TW

Terry W.

IT Support Consultant

> "It is very good value for money compared to similar other products."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7136091)

MS

Michael S.

VP

> "A lot of the customers we use this service with do not have a lot of computer knowledge."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2989323)

JB

John B.

Manager

> "The software does exactly what is needed to VPN into other online systems and performs flawlessly!"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6671433)

DS

Denis S.

Senior Engineer

> "user issues with our software they can see what i am doing to fix the issue."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3384980)

CW

Christopher W.

Pre-Sales Engineer

> "It installs and makes connections quickly, works through most firewalls, and auto-reconnects after reboots."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6136013)

JM

Jeremy M.

Owner

> "Its not very accurate and right click seldom works."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3431904)

JL

James L.

IT Manager

> "Dual mon is easy to use, any of my users can all use it without needing any training or supervision"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7035579)

JM

John M.

IT Tech / Owner / President / Janitor

> "Some folks don't close their end and the next day they ask if I'm still connected."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3506137)

[View Reviews](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Mai M.

Managing Director

> "It's been a super powerful tool for our team to use with all clients across the country."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7120409)

TB

Tonia B.

Director of IT

> "It often resolves to websites outside of the US and is blocked by the system"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6802591)

MT

Marek T.

CEO

> "The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4825144)

MT

Mark T.

Owner

> "Poor Apple device support."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

AN

Alex N.

System Analysis

> "Having information such as what operating system a computer is running, who is currently logged in, and what the..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

SB

Steve B.

Director

> "We have also found that the product is not as stable as GTA and often times out a session or fails to connect, for no..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

AN

Alex N.

System Analysis

> "GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

PM

Paul M.

IT System Administrator

> "Sometimes it's worked, but then other times, I couldn't even log in because the end-user was asked to enter credentials..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

RS

Raj S.

President

> "It's intuitive interface and robust file transfers are impressive making it easy to use even for novices."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6796851)

SB

Steve B.

Director

> "The inability to allow multiple support staff to join the same Unattended Session."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

AN

Alex N.

System Analysis

> "I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

AN

Alex N.

System Analysis

> "The GoTo Resolve client handles users changing poorly which is usually when the client crashes."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

MT

Mark T.

Owner

> "Love the mobile device management option"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

SR

Sarah R.

I.t. technician

> "The only thing I don't like is that if I switch users on the computer I am connected to sometimes I have to disconnect..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3729534)

NS

Nikhil S.

Application Development Analyst

> "GoTo Resolve's ticketing system is highly effective."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6637939)

PM

Paul M.

IT System Administrator

> "Not being able to remote into an end-user's system while they were having a problem."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

JB

Jeremy B.

Csr

> "I have been using this app for 2 months and it has been easy to use with my cell and the computer app"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6520191)

MS

Mike S.

IT Administrator

> "It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

HC

Haresh C.

Warehouse Executive

> "It provides quick resolution to respective ticket by number of features like remote acccess, screen sharing, chatting..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884)

MS

Mike S.

IT Administrator

> "First time failed, support couldn't get us past step 1 on ticket system, so we canceled. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

PF

Paul F.

Desktop Infrastructure

> "The ease of use to be able to remote devices, with or without users at the device, as long as their is internet..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

IF

Ian F.

IT Specialist

> "Specifically on Mac, some users need to change the accessibility settings for GoTo in the systems settings, but they do..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012)

AS

Ankit S.

Applications Engineer

> "The software is built on Citrix's secure, high-performance infrastructure, ensuring that support sessions are fast,..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

AS

Ankit S.

Applications Engineer

> "software's user interface is too simplistic and lacking in advanced features."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

PF

Paul F.

Desktop Infrastructure

> "Also, seeing device resources in the Go To Resolve admin portal is useful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

Azizah A.

Office Management

> "Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3823314)

DR

Dwight R.

IT

> "The remote session aspect seems to run well and it is easy to elevate the session as an admin, switch between monitors,..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779982)

KH

Konnor H.

IT Specialist

> "Deployment could be a bit betterInterface looks a bit bare"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559)

JT

Jason T.

Implementation Specialist

> "I like how we can transfer files, so a customer can send me files, or I can send to them."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

IC

Ian C.

Systems Analyst

> "The only con I can think of is that users can uninstall the tool."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779677)

JP

John P.

Information Security Specialist

> "The remote control feature allows us to connect and help end-users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779371)

JT

Jason T.

Implementation Specialist

> "Compared to other screensharing apps, more technically complicated to use than Zoom or Teams"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

JMA

Jomaica Marie A.

IT Technical Support II

> "I like the color combination and I lie that the other employees that I remote control the PC also trust the product and..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781352)

AR

Amelia R.

customer service agent

> "getting to know how to use the product at first was difficult"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287)

DL

Donna L.

IT Manager

> "I can quickly login remotely and support employees wherever they are working"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763515)

PM

Patrick M.

Manager

> "A tad difficult to setup. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779445)

AS

Ankit S.

Applications Engineer

> "It also offers 24/7 support, so users can get help whenever they need it."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

BT

Benjamin T.

Technical Support Engineer

> "The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2932682)

CB

Chris B.

Service Analyst

> "It has saved use numerous truck rolls to our osp department."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781915)

JD

JOHN D.

Senior BI Analyst

> "Could occasionally run in to problems with client access."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2994902)

EZ

Edwin Z.

Company owner

> "The video and sound quality is super.its a powerful IT innovation tool"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3686304)

RZ

Rostom Z.

Digital Literacy Specialist

> "At times the connection strength is not great, but this is not a major issue."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3489578)

RM

Ryan M.

Systems Administrator

> "The support tool works great and I like the mobile remote support tool as well."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4765335)

VR

Verified Reviewer

System Administrator

> "I don't like the way they license the app."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2918067)

JF

Jake F.

Program support

> "I would rate it an 8 out of 10."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4895233)

VR

Verified Reviewer

Sr Pipeline Manager

> "The element of being in person with someone can be helpful for certain people. If this is you, then this product may not..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

KB

Kees B.

Technical Support Analyst

> "Intuitive, easy too use, easy to change to admin mode"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849732)

VR

Verified Reviewer

Sr Pipeline Manager

> "Getting people with no internet or very low internet experience can be stressful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

[View Reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

## User interface

[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)

4.86 (283)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

4.42 (214)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

dualmon

Top features

28/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/145125/dualmon-Remote-Access/#features)

LogMeIn Resolve

23/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/249584/GoTo-Resolve/#features)

### Recognition

dualmon is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Remote DesktopSoftware (2026) 

Best Value Remote DesktopSoftware (2025) 

Best Value Remote DesktopSoftware (2024) 

Best Value Remote DesktopSoftware (2023) 

Best Value Remote DesktopSoftware (2022) 

LogMeIn Resolve is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

dualmon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LogMeIn Resolve

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

dualmon

-   By dualmon
-   Located in United States
-   Founded in 2011

LogMeIn Resolve

-   By GoTo
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

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4.8

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vs

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[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

vs

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Price

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Features

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4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/145125-173304/dualmon-Remote-Access-vs-RemotePC)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

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$29/month

Price

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4.4

Features

4.7

4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/202528-249584/Milvus-vs-GoTo-Resolve)

[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

vs

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$19/year

Price

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4.7

Features

4.6

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/112011-145125/Zoho-Assist-vs-dualmon-Remote-Access)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

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Price

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4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-249584/LiveAgent-vs-GoTo-Resolve)

[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

vs

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$19/year

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4.7

Features

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4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/145125-193062/dualmon-Remote-Access-vs-GoToMyPC)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

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[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

vs

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4.7

Features

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Ease of Use

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