--- title: "Compare dualmon vs LogMeIn Resolve 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare dualmon and LogMeIn Resolve based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/145125-249584/dualmon-Remote-Access-vs-GoTo-Resolve" page_type: "comparison" language: "en" --- # dualmon vs LogMeIn Resolve Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: dualmonLogMeIn Resolve2/4 selected [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.9 (289)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) [## dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.9 (289)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Starting Price $19.00/year Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment BD LK DT Based on [289 reviews](#user-reviews) Positive 286 Neutral 3 Negative 0 [## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) Starting Price $29.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [216 reviews](#user-reviews) Positive 194 Neutral 16 Negative 6 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### NinjaOne 4.7 (298) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### RemotePC 4.7 (583) * * * Starting Price $29.50 Flat Rate,Per Year Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### ManageEngine Remote Access Plus 4.6 (65) * * * Starting Price $75.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### JumpCloud 4.6 (294) * * * Starting Price $3.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,815 reviews from remote desktop software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Remote Access/Control 5.0 Access Controls/Permissions 4.8 Screen Sharing 5.0 File Transfer 4.0 Mobile Access 4.8 70%Fit Missing features Feature ratings Remote Access/Control 4.4 Access Controls/Permissions 4.3 Screen Sharing 4.7 File Transfer 4.1 Mobile Access NA User satisfaction User satisfaction 4.9 User reviews[289](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.9 Customer support 4.8 User satisfaction 4.4 User reviews[216](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.2 Price starts from Price starts from $19Flat Rate, Per Year - Free version - Free trial Price starts from $29Flat Rate, Per Month - Free version - Free trial Best for Best for Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too. Best for IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations. ## User reviews Pros & cons BD Buster D. Owner > "I have a number of customers with this installed on their machines, making it easy to help them quickly with..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7178469) DT Dan T. Sysadmin > "Getting Mac users to set necessary permissions on their side can sometimes be problematic. " [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7185313) LK Lisa K. Engineer Owner > "dualmon offered a cost effective way to interact with a customers system to assist with troubleshooting their..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7066005) BD Buster D. Owner > "My only complaint is the lack of reminders for renewal." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7178469) DT Dan T. Sysadmin > "We moved to dualmon from self-hosted screenconnect, and the process was seamless. " [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7185313) MS Murray S. MD > "Sometimes the executable file takes a long time to download and then run even on faster connections." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7056637) GW George W. Manager > "It has helped in reducing our operational costs and has all the functionalities that the larger companies provide." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7074490) EL Eric L. VP of IT > "In order to get to admin need to raise our level with user but most of our users are not savay enough to..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6875576) JV Joseph V. Founder > "I am able to provide specific users with access to specific machines, and the response-times are very good." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6619223) JB John B. Manager > "Maybe the fact that I was using it one morning and then tried to use it in the afternoon when all it would do is..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6671433) BN Brandon N. Controller > "It's been a good working experience with DualMon and it has helped me improve my work productivity ." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7147350) SR Shawna R. Partner > "I would like to be able to turn on a computer remotely, but I know that isn't possible in any situation--nor..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6863447) SM Sonia M. Officer > "The cost, I like how easy it is to deploy on new computers, how easy it is to add/remove users, the reporting..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6759136) EL Earl L. Acct Mgr > "They do not change things either" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7128495) GC Greg C. CEO > "It makes getting connected quick and error-free" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7185889) TW Terrie W. Chief Operating Officer > "The Printing documentation is a bit vague." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6560182) AE Amy E. vice president > "It gives me peace of mind that I can access my work computer as needed." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7021176) RA Robert A. Accountant > "there is nothing I have found with dual mon that I have come across when using it that is a problem." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6880769) JO Jaycen O. Paralega > "The ability to work remotely and access my work computers and software with ease." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6572439) PD Penni D. Owner > "Hate the screen after you connected asking if the user wants to let you see their screen. " [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6009651) JF John F. IT Systems Administrator > "I also really appreciated how easy it was to add members of my team for remote access." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7069532) SA Stephen A. President > "We came over from TeamViewer and had many instances where could not access remote computers with errors about..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3886762) JM Jonathan M. Sr Systems Administrator > "Being able to setup users quickly and securely with multi-factor authentication (beyond a OTP for portal login)..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394) JM Jonathan M. Sr Systems Administrator > "Not quite as full featured as other (more expensive) options." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394) CW Charlotte W. CEO > "Dualmon has always been easy to use, it's also easy to install and it has helped out with efficiency" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7116208) JB Joseph B. Owner > "Finding cons for Dualmon has been surprisingly difficult." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6263479) AC Abel C. IT Manager > "The ease of learning for the average user to be able to provide support without problems." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7011112) SA Stephen A. President > "Would be nice to have a slightly better dual monitor experience. When selecting both monitors it doesn't really..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3886762) MS Marvin S. CMO > "Unattended Access has proven to be as reliable, if not more so, than the leading competitors." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6623728) RS Rafael S. Director > "I'm not sure how this could be improved, to be fair." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___5040978) GR Giovanni R. MSP Owner > "I love Dualmon's pricing and affordability, and how easy it is to use their software." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7091051) SR Stephanie R. President > "The dual monitor "stretching" across multiple monitors isn't easy to manipulate and use, but multi-monitor..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3542502) TC Thomas C. President > "It is easy to install and use." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7128241) NS Nick S. Support Manager > "sometimes its hard to get the customer to type url and code / run the file" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3137515) TW Terry W. IT Support Consultant > "It is very good value for money compared to similar other products." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7136091) DS Denis S. Senior Engineer > "user issues with our software they can see what i am doing to fix the issue." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3384980) JB John B. Manager > "The software does exactly what is needed to VPN into other online systems and performs flawlessly!" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6671433) JR Jozeph R. Project Manager > "Sometimes it can be a little laggy but that is expected." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3576806) CW Christopher W. Pre-Sales Engineer > "It installs and makes connections quickly, works through most firewalls, and auto-reconnects after reboots." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6136013) JM Jeremy M. Owner > "Its not very accurate and right click seldom works." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3431904) JL James L. IT Manager > "Dual mon is easy to use, any of my users can all use it without needing any training or supervision" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7035579) JM John M. IT Tech / Owner / President / Janitor > "Some folks don't close their end and the next day they ask if I'm still connected." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3506137) TW Terrie W. Chief Operating Officer > "Perfect affordable solution for secure remote access." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6560182) OH Oren H. VP > "The only thing that sometimes bothers me is the response time which is sometimes a bit slow but it can also be a..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3028122) JW Jocelyn W. IT Consultant > "They have added new and useful features during my time using it, and it still remains a stable, and unobtrusive..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6306165) NO Noel O. pres > "Screen size is too small and cannot make full screen without giving up resolution" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2968182) JV Joseph V. Founder > "It has all the features I need, and none that I don't need." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6619223) MS Michael S. VP > "download/install phase tends to be tricky for people that don't know what to look for. " [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2989323) MT Michael T. Network engineer > "has just about every feature you would need, i highly recommend dualmon" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7075103) MS Michael S. VP > "A lot of the customers we use this service with do not have a lot of computer knowledge." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2989323) TW Terrie W. Chief Operating Officer > "Easy and Intuitive product to use, all the features in MUCH more expensive products." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6560182) SA Stephen A. President > "Would be nice to have a slightly better dual monitor experience. When selecting both monitors it doesn't really..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3886762) MT Marek T. CEO > "The ability to create different profiles for various monitor setups was also a useful feature, allowing for quick..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___4821017) JB Joseph B. Owner > "Finding cons for Dualmon has been surprisingly difficult." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6263479) JW Jocelyn W. IT Consultant > "This remote access software offers all the necessary features and more for a fraction of the price of others. " [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6306165) JB John B. Manager > "Maybe the fact that I was using it one morning and then tried to use it in the afternoon when all it would do is..." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6671433) HA Harvey A. Owner > "The ease of connection with customer's computers." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6691481) NS Nick S. Support Manager > "sometimes its hard to get the customer to type url and code / run the file" [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3137515) JM Jonathan M. Sr Systems Administrator > "Overall, it's got your basic support/remote access tools built in, and at its price there are no real competitors." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394) MS Michael S. VP > "A lot of the customers we use this service with do not have a lot of computer knowledge." [See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2989323) [View Reviews](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Mai M. Managing Director > "It's been a super powerful tool for our team to use with all clients across the country." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7120409) TB Tonia B. Director of IT > "It often resolves to websites outside of the US and is blocked by the system" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6802591) Jen F. Consulting > "I was able to navigate the system with ease so that I could get to work." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7206021) MT Mark T. Owner > "Poor Apple device support." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452) AN Alex N. System Analysis > "Having information such as what operating system a computer is running, who is currently logged in, and what the..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) PM Paul M. IT System Administrator > "Sometimes it's worked, but then other times, I couldn't even log in because the end-user was asked to enter credentials..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488) AN Alex N. System Analysis > "GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) AN Alex N. System Analysis > "The GoTo Resolve client handles users changing poorly which is usually when the client crashes." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) RS Raj S. President > "It's intuitive interface and robust file transfers are impressive making it easy to use even for novices." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6796851) PM Paul M. IT System Administrator > "Not being able to remote into an end-user's system while they were having a problem." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488) AN Alex N. System Analysis > "I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) IF Ian F. IT Specialist > "Specifically on Mac, some users need to change the accessibility settings for GoTo in the systems settings, but they do..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012) MT Mark T. Owner > "Love the mobile device management option" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452) SB Steve B. Director > "We have also found that the product is not as stable as GTA and often times out a session or fails to connect, for no..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) NS Nikhil S. Application Development Analyst > "GoTo Resolve's ticketing system is highly effective." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6637939) SB Steve B. Director > "The inability to allow multiple support staff to join the same Unattended Session." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) JB Jeremy B. Csr > "I have been using this app for 2 months and it has been easy to use with my cell and the computer app" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6520191) SR Sarah R. I.t. technician > "The only thing I don't like is that if I switch users on the computer I am connected to sometimes I have to disconnect..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3729534) MT Marek T. CEO > "The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4825144) AS Ankit S. Applications Engineer > "software's user interface is too simplistic and lacking in advanced features." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) HC Haresh C. Warehouse Executive > "It provides quick resolution to respective ticket by number of features like remote acccess, screen sharing, chatting..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884) MS Mike S. IT Administrator > "It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101) AS Ankit S. Applications Engineer > "The software is built on Citrix's secure, high-performance infrastructure, ensuring that support sessions are fast,..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) MS Mike S. IT Administrator > "First time failed, support couldn't get us past step 1 on ticket system, so we canceled. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101) DR Dwight R. IT > "The remote session aspect seems to run well and it is easy to elevate the session as an admin, switch between monitors,..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779982) KH Konnor H. IT Specialist > "Deployment could be a bit betterInterface looks a bit bare" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559) JT Jason T. Implementation Specialist > "I like how we can transfer files, so a customer can send me files, or I can send to them." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464) IC Ian C. Systems Analyst > "The only con I can think of is that users can uninstall the tool." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779677) JP John P. Information Security Specialist > "The remote control feature allows us to connect and help end-users." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779371) JT Jason T. Implementation Specialist > "Compared to other screensharing apps, more technically complicated to use than Zoom or Teams" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464) PF Paul F. Desktop Infrastructure > "The ease of use to be able to remote devices, with or without users at the device, as long as their is internet..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341) AR Amelia R. customer service agent > "getting to know how to use the product at first was difficult" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287) JMA Jomaica Marie A. IT Technical Support II > "I like the color combination and I lie that the other employees that I remote control the PC also trust the product and..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781352) PM Patrick M. Manager > "A tad difficult to setup. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779445) PF Paul F. Desktop Infrastructure > "Also, seeing device resources in the Go To Resolve admin portal is useful." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341) Azizah A. Office Management > "Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3823314) DL Donna L. IT Manager > "I can quickly login remotely and support employees wherever they are working" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763515) RZ Rostom Z. Digital Literacy Specialist > "At times the connection strength is not great, but this is not a major issue." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3489578) AS Ankit S. Applications Engineer > "It also offers 24/7 support, so users can get help whenever they need it." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) BT Benjamin T. Technical Support Engineer > "The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2932682) CB Chris B. Service Analyst > "It has saved use numerous truck rolls to our osp department." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781915) VR Verified Reviewer Sr Pipeline Manager > "The element of being in person with someone can be helpful for certain people. If this is you, then this product may..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) RM Ryan M. Systems Administrator > "The support tool works great and I like the mobile remote support tool as well." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4765335) VR Verified Reviewer Sr Pipeline Manager > "Getting people with no internet or very low internet experience can be stressful." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) AS Ann S. VP Operations > "Very easy to install on our new computers, and immediately able to give out computers and work on lingering onboarding..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779306) JD JOHN D. Senior BI Analyst > "Could occasionally run in to problems with client access." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2994902) SP Shelby P. Service Analyst > "The majority of customers that we'd use this for assistance with are elderly, and i like that its very straight forward." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779490) VR Verified Reviewer System Administrator > "I don't like the way they license the app." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2918067) DM Dinesh M. IT Helpdesk > "it is highly secure and others cannot take control because of support Key" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4780426) AS Ankit S. Applications Engineer > "software's user interface is too simplistic and lacking in advanced features." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) JM Jeff M. IT Manager > "We have tried many different remote softwares and Go To Resolve is the most thorough and the easist to use. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763439) KH Konnor H. IT Specialist > "Deployment could be a bit betterInterface looks a bit bare" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559) HC Haresh C. Warehouse Executive > "Which improves productivity and reduces workload." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884) AS Ankit S. Applications Engineer > "software's user interface is too simplistic and lacking in advanced features." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) IF Ian F. IT Specialist > "The ease of use for the users is great and the chat box allows for easy communication." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012) AR Amelia R. customer service agent > "getting to know how to use the product at first was difficult" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287) AS Ann S. VP Operations > "I'm not a tech employee and have comfort with a good chunk of tech implementation, and this was super easy. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779306) VR Verified Reviewer Sr Pipeline Manager > "The element of being in person with someone can be helpful for certain people. If this is you, then this product may..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) BP Ben P. E-commerce Consultant > "Remote support works well, good tools for setting up support sessions, plenty of logging options." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3515327) SB Steve B. Director > "The inability to allow multiple support staff to join the same Unattended Session." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) [View Reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) ## User interface [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/) 4.86 (289) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) 4.42 (216) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Active Directory Integration 150 Important Activity Dashboard 120 Important dualmon Top features 24/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Cross-Platform Access - Customizable Branding - Desktop Virtualization - Device Enrollment - Device Management - Diagnostics - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Sharing - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Remote Wipe - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login [See all features](https://www.capterra.com/p/145125/dualmon-Remote-Access/#features) LogMeIn Resolve 23/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Cross-Platform Access - Customizable Branding - Desktop Virtualization - Device Enrollment - Device Management - Diagnostics - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Sharing - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Remote Wipe - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login [See all features](https://www.capterra.com/p/249584/GoTo-Resolve/#features) ### Recognition dualmon is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Remote Desktop Software (2026)  Best Value Remote Desktop Software (2025)  Best Value Remote Desktop Software (2024)  Best Value Remote Desktop Software (2023)  Best Value Remote Desktop Software (2022)  No recognitions have been awarded to LogMeIn Resolve ### Deployment & support dualmon Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos LogMeIn Resolve Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details dualmon - By dualmon - Located in United States - Founded in 2011 LogMeIn Resolve - By GoTo - Located in United States - Founded in 2003 ## Popular Comparisons [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (289)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $19/year Price $24.9/month 4.7 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/145125-194565/dualmon-Remote-Access-vs-TeamViewer) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $29/month Price $24.9/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/194565-249584/TeamViewer-vs-GoTo-Resolve) [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (289)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $19/year Price €22.9/month 4.7 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/145125-149595/dualmon-Remote-Access-vs-AnyDesk) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $29/month Price ₹480/month 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-249584/Zoho-Assist-vs-GoTo-Resolve) [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (289)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) $19/year Price $29.5/year 4.7 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/145125-173304/dualmon-Remote-Access-vs-RemotePC) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $29/month Price €22.9/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-249584/AnyDesk-vs-GoTo-Resolve) [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (289)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $19/year Price ₹480/month 4.7 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-145125/Zoho-Assist-vs-dualmon-Remote-Access) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) $29/month Price $8.75/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-249584/Slack-vs-GoTo-Resolve) [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (289)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (589)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) $19/year Price $35/month 4.7 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145125-193062/dualmon-Remote-Access-vs-GoToMyPC) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $29/month Price $199/year 4.4 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-249584/Supremo-Remote-Desktop-vs-GoTo-Resolve) [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (289)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) vs [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) $19/year Price $6/month 4.7 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/145125-162972/dualmon-Remote-Access-vs-Splashtop-Business-Access) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $29/month Price Contact vendor for pricing 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-249584/NinjaOne-vs-GoTo-Resolve)