MyTime vs EnvisionNow: Which is a better fit?

Erin E

Owner

Package all of this with Amazing service on any and all issues and MyTime has defined Business partnership. My success is thanks to My Time.

The mobile app seems to crash quite a bit and customers have complaints about that its hard for them to book appointments or some of the information and their bookings are not showing.

I switched to Mytime from another service I've used. Mytime has been great implementing some of the changes and improvements I recommended to help my business.

Helina H

Business Owner/ Surf Instructor

Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him.

Erin E

Owner

Package all of this with Amazing service on any and all issues and MyTime has defined Business partnership. My success is thanks to My Time.

My no show rate has fallen to a minimal. I have had some technical strangeties with the tagged customer promo email blasts.

Ability to book appointments is super easy. The dashboard is a great way to view a snapshot of the business.

The only issue I've experienced with Mytime has been when the system has gone down. When its been booted back up there's been errors to the book that weren't there before.

I love Envision and love that it has all the reports we need to grow our business and team. I have recommended it to many salons.

A book guide is not available and the one on the software can be difficult to navigate through. They have a few complaints with the BBB that have gone unresolved.

Alicia A

Director of Marketing

I like the simplicity of the appointment calendar from an appointment-scheduler perspective. I also like the ease of setting up hours, location, confirmations, etc.

It's just not something they offer and I can submit a request on their blog for something I want them to create. The entire business model is a mess and I am shocked they are still in business.

Email marketing is included so we can send out promotions and updates to all of our clients, which was super helpful to update everyone during COVID.

When I had to lower costs due to a financial hardship I immediately was just a number and realized I was only a dollar sign. The fact that I had been a client for 12 years no longer mattered.

I find Envision very user friendly. It has a nice design that is easy for everyone in the office to use.

It has several ways of doing the same thing which can be confusing.