# Compare TapClicks vs Zoho Social 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TapClicks and Zoho Social based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/145227-159351/TapClicks-vs-Zoho-Social

---

# TapClicks vs Zoho Social Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TapClicksZoho Social2/4 selected

[TapClicks](https://www.capterra.com/p/145227/TapClicks/)[4.3 (175)](https://www.capterra.com/p/145227/TapClicks/reviews/)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.7 (3,419)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

[## TapClicks](https://www.capterra.com/p/145227/TapClicks/)[4.3 (175)](https://www.capterra.com/p/145227/TapClicks/reviews/)

Starting Price

$599.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4

Customer Service

4.4

Reviews Sentiment

Based on [175 reviews](#user-reviews)

Positive

148

Neutral

20

Negative

7

[## Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.7 (3,419)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [3,419 reviews](#user-reviews)

Positive

3,318

Neutral

91

Negative

10

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,268 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Social Media Integration

NA

Email Marketing

NA

Post Scheduling

NA

Campaign Planning

NA

Engagement Tracking

NA

77%Fit

Missing features

Feature ratings

Social Media Integration

4.7

Email Marketing

NA

Post Scheduling

4.7

Campaign Planning

4.5

Engagement Tracking

4.5

User satisfaction

User satisfaction

4.3

User reviews[175](https://www.capterra.com/p/145227/TapClicks/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

4.0

Customer support

4.4

User satisfaction

4.7

User reviews[3,419](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$599Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Digital agencies, media companies, yellow page/directories, franchise brands, national/global brands and enterprises all benefit from the TapClicks Marketing Operations Platform.

Best for

Mid Size Business, Small Business Supported Countries - Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, UK, US.

## User reviews

Pros & cons

ES

Elena S.

Marketing Manager

> "You are able to connect alot of platforms to the app."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___6739870)

RB

Raheim B.

Senior Manager

> "Every single thing I hated, the service is also beyond horrible and their responsiveness is slow, the data connections don't work..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___6388197)

AG

Anastacia G.

Account Manager

> "It allows you the ability to create a customized report tailored to our client's services by platform etc."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___4176965)

AG

Anastacia G.

Account Manager

> "I do not like that you have to do a search for client's reporting dashboards each time you open the page. If I hit the back button..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___4176965)

KA

Khalid A.

Mr

> "The nicest part about this software is that you can use spreadsheets to connect any of your raw data, as well as develop custom..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2991762)

Oliver B.

Executive Director

> "Deploying the type of reporting we needed (multi-channel marketing campaign based reporting) proved too challenging, even with..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___4721849)

JA

Jessie A.

Junior Designer

> "Through the reports they provide it is the most significant way to offer a high-quality service that is expertly created."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___3839326)

RB

Raheim B.

Senior Manager

> "Horrible across the board, truly a huge mistake signing up with them."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___6388197)

AG

Anastacia G.

Account Manager

> "Which for us is extremely important so we can provide proper recommendations for budget and strategy et."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___4176965)

Phillip W.

Director of Marketing

> "After three months, I am still unsuccessful in trying to get TapClicks "AdStage" to reply to my tickets (as they continue charging..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___3129862)

NZ

Nicholas Z.

Digital Marketing Consultant

> "The flexibility and the variery of reporting channels, along with the exceptional customer care is what I like most."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2967938)

CB

Christopher B.

Digital Strategist

> "Sometimes there's a lag with API connections when reporting on metrics."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___3232059)

CV

Carrie V.

PA Manager

> "The ability to provide client users with logons and use templated dashboards which will filter directly to only that client's data..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633551)

RB

Ryan B.

VP, Digital Strategy

> "TapClicks wasn't very robust in its features, it was pretty slow, and it was definitely not a visually beautiful solution."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2906378)

JP

Jorge P.

Digital Marketing Strategist

> "Additionally, I needed to change my internal call reporting software and I was very worried about how to integrate data with this..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2258503)

RD

Rosen D.

Head Of Technical Team

> "There is one particular glitch with GEO maps which always zoom out even if you target a specific country on them or they move to a..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2663422)

JA

Jessie A.

Junior Designer

> "The support is a benefit that needs to be mentioned."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___3839326)

CM

Carolyn M.

Digital Marketing Specialist

> "For some connections, namely Google Analytics, TapClicks is lacking because the store data in a Data Warehouse and siphon metrics..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2645972)

DG

Dawn G.

Owner

> "I also really like the fact that reports can be downloaded in PDF format, which allowed me to easily share them with online..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2657877)

JT

Jeff T.

VP Strategic Partnerships

> "We use it to understand CRM Data that we are unable to reformat so we are not able to get many of the widgets we want to work."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646007)

JS

Julia S.

Project Manager, Media Buyer

> "The best feature of this product is to keep all of the data in one place for all of our clients that we do business with."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633610)

KN

Kate N.

Account Manager

> "I think this is burdensome to have to find the data views in order to pull in data from the various connected assets. Why can't I..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2645936)

KW

Katie W.

MediaBuyer

> "We also love that whenever we have a new platform that we want to integrate, the TapClicks team is quick to give us solutions and..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2655946)

EO

Emily O.

Digital Analyst

> "Many features in the Data section make no sense how they are laid out, how you navigate, and options to customize."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646422)

PC

Paola C.

Social Media Specialist

> "One of the best things about TapClicks is that you have access to many different features and if they don't have it already..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2645940)

AS

Alyssa S.

Digital Campaign Manager

> "I wish TapClicks had a page of tip and tricks or videos of other features as I feel I'm not using TapClicks to it's full potential."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2653572)

NA

Nicole A.

Digital Marketing Manager

> "I like that we can use Tapclicks to create an integrated marketing report of all of our efforts for our clients."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2663984)

MF

Matty F.

Account Manager

> "The ability to implement custom reporting styles as well as metrics is trash."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646369)

CC

Carrie C.

Digital Strategist

> "I'm solving the problem of real time campaign reporting and being able to show results quickly and efficiently without tons of red..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646015)

NM

Nicholas M.

Analytics MAnager

> "The only thing that I don't currently like about the software, is the date ranges not applying, and always having to update them."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633511)

BW

Bailey W.

Digital Ad Operations Supervisor

> "For the most part, we enjoy the ability to create clean, comprehensive marketing reports for our clients. "

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2662291)

VR

Verified Reviewer

Digital Operations Manager

> "Default templates are very poorly formatted and you need to put in a lot of work to get them up to client needs."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2565674)

CM

Carolyn M.

Digital Marketing Specialist

> "We like that we are able to aggregate data from multiple sources easily into a single dashboard."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2645972)

KN

Kate N.

Account Manager

> "I don't like how hard it is to duplicate widgets and then change the data in the duplicated version."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2645936)

EM

Eric M.

Client Success Manager

> "The report studio is a great place to build and develop reports, and including third-party integrations are very helpful."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2645998)

CG

Clemente G.

Digital Marketing Strategist

> "Sometimes the numbers don't match, and it takes days for all data to get synced up."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633514)

CC

Carrie C.

Digital Strategist

> "This increases our value proposition to potential clients and gives us a competitive edge over other vendors whose reporting is..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646015)

ED

Emily D.

Senior Digital Strategist

> "There are issues with implementing custom conversions from platforms like Facebook or Centro-Basis."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633504)

DG

Dawn G.

Owner

> "TapClicks does exactly what I needed it to; provides me in depth analytics of my social media campaigns."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2657877)

HH

Harrison H.

Digital Marketing Specialist

> "It can be a bit difficult to learn features through trial and error and requires a bit of practice to nail down features."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646012)

NA

Nicole A.

Digital Marketing Manager

> "I like that we can set up custom dashboards for clients to view their data."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2663984)

VD

Vince D.

Social Operations Manager

> "There are long load times when trying to map our campaigns in the platform."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2650506)

VR

Verified Reviewer

Founder & President

> "The ability to pull wrap up reporting, client logins and overall functionality are great."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646010)

GF

Gloria F.

Account Manager

> "A lot of the time the document will be different once exported from TapClicks to PowerPoint which is frustrating."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633515)

PS

Paris S.

Account Manager

> "It makes it super simple to give a client insight into any time frame for a particular marketing effort performance."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2654327)

EM

Eric M.

Client Success Manager

> "Some of the features (such as setting up smart connectors) weren't so user-friendly at first."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2645998)

VR

Verified Reviewer

Founder & President

> "Having a direct API into the majority of our platforms has made TapClicks the preferred vendor for us. "

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646010)

EO

Emily O.

Digital Analyst

> "Even creating widgets seemed nonsensical when I started using this platform."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646422)

RP

Ronald P.

Campaign Creation Pod Leader

> "I liked the templates we have available for reporting and how easy it is to link your data to make those reports."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2645954)

MM

Morganne M.

Account Relationship Manager

> "For example, now I cannot see my Facebook posts or ads as images."

[See full review](https://www.capterra.com/p/145227/TapClicks/#GetApp___2684844)

AM

Ashley M.

Digital Account Manager

> "I like the ease of building out dashboards and being able to convert them into slideshow reports."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2634146)

EO

Emily O.

Digital Analyst

> "The site speed is very hit or miss despite trying all of the recommendations to speed it up."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646422)

JM

Jenny M.

Director Digital Strategy

> "I like that I can count on it to work, it is dependable, the setup was easy and the customer support I receive when I have any..."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646560)

AM

Ashley M.

Digital Account Manager

> "The software also tends to be very glitchy, which can be frustrating."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2634146)

JF

John F.

Marketing Director

> "It has positioned us as a modernized and efficient thought-leader, and gives us a competitive advantage we did not have previously."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633541)

EO

Emily O.

Digital Analyst

> "There are capabilities that seem SO basic to me that the platform doesn't offer."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646422)

KL

Kay L.

Media Planner

> "I love the client access and viewer management capabilities."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633529)

VR

Verified Reviewer

Founder & President

> "A few APIs are not as robust as others. "

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2646010)

KJ

Kim J.

Digital Media Specialist

> "This makes it so easy to find information their campaign platforms in one place."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2684927)

CC

Cyrus C.

DMM

> "I've been waiting for trying to get a response from the account manager but no replies at all, its been more than a week now."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2170485)

CM

Carolyn M.

Digital Marketing Specialist

> "We also like the easy drag/drop functionality of the widgets."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2645972)

AG

Athena G.

VP of Operations

> "All the layers sometimes cause issues."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633507)

TC

Tonalee C.

Digital Sales Engineer

> "I enjoy using Tapclicks, it definitely helps keep me organized."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2634128)

MM

Morganne M.

Account Relationship Manager

> "Their reporting suite isn't that helpful either"

[See full review](https://www.capterra.com/p/145227/TapClicks/#GetApp___2684844)

CG

Clemente G.

Digital Marketing Strategist

> "It's a product that is easy to use, and it's really good at reporting when connected to all data sources."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633514)

KL

Kay L.

Media Planner

> "It's also how expensive doing a custom API."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633529)

RM

Rachel M.

Client Success Manager

> "I like how diverse it is and can be used in many different areas of business."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2653489)

NA

Nicole A.

Digital Marketing Manager

> "The technology breaks very often."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2663984)

CC

Cyrus C.

DMM

> "lots of integration and the on boarding is useful"

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2170485)

RM

Ruben M.

Enterprise Manager

> "Data filtering is inconsistent"

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2661582)

KN

Kate N.

Account Manager

> "i like how many integrations it has with other software."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2645936)

EF

Elizabeth F.

AMD

> "Not as detailed as I would have liked, not always intuitive."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2648791)

EF

Elizabeth F.

AMD

> "Tapclicks makes data visualization easy."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2648791)

VR

Verified Reviewer

Digital Operations Manager

> "Reporting is weak."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2565674)

JM

Jim M.

President

> "The dashboards for clients are great, clean and easy to read, very functional."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2653769)

DE

David E.

csm,EA

> "Not very flexible."

[See full review](https://www.capterra.com/p/145227/TapClicks/#Capterra___2633562)

[View Reviews](https://www.capterra.com/p/145227/TapClicks/reviews/)

LK

Ludwik K.

Executive Producer host Writer podcaster

> "I loved how you can track your social brand (in my case a podcast) across all social feeds (instagram, facebook, x/twitter, etc.) and be able to post and schedule..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7049215)

VR

Verified Reviewer

Growth Engineer

> "its limited customization for advanced analytics and reporting,Lacks advanced segmentation or custom dashboards; exports are basic CSV-only"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7140711)

AW

ABDUL W.

Digital Marketer

> "Zoho Social stands out for its intuitive interface, powerful scheduling, and insightful analytics, making social media management efficient and easy for both..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

AW

ABDUL W.

Digital Marketer

> "Zoho Social has some limitations in lower-tier plans, occasional performance issues, and a UI that could be more refined, along with restrictions in publishing and..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

Alfredo V.

owner

> "The drag-and-drop calendar makes visual planning effortless, while the SmartQ system takes the guesswork out of timing by identifying when your audience is most..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7143889)

MA

Michelle A.

Owner

> "One thing I don’t love is that the Reels options aren’t as flexible as I’d like. While you can post Reels, the experience isn’t as smooth or fully featured..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7145289)

Alfredo V.

owner

> "Its intuitive dashboard streamlines scheduling across all major platforms, while the SmartQ feature optimizes post timing for maximum engagement."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7143889)

VR

Verified Reviewer

Director

> "Inability to Post Interactive Stories/Reels Features: The platform often doesn't allow for the scheduling of interactive Instagram Stories (like polls, question..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7016388)

Wilson G.

CEO

> "I can now focus on building a high-quality content calendar in less time, while easily identifying what’s working and what needs attention to maintain a consistent..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7124097)

VR

Verified Reviewer

Marketing Director

> "Not having the ability to customize content for each social network while scheduling takes away the magic of platform-specific storytelling."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Timmy F.

Director, Deputy

> "Our organization recently trialed the Zoho Social service as we're looking to simplify management of our social media channels, allowing easy scheduling and..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7063244)

VR

Verified Reviewer

Marketing Director

> "Every channel has its own rhythm, its own language—and without that flexibility, your message can lose its punch before it even lands."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Alfredo V.

owner

> "With robust analytics and seamless collaboration tools, it’s an essential, cost-effective operator for agencies looking to scale their digital distribution..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7143889)

VR

Verified Reviewer

CEO

> "Marketing & Brand Management: Customizing reports or client-facing documents is pretty limited, so branding can feel a bit generic. "

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7136597)

VR

Verified Reviewer

Growth Engineer

> "I appreciate Zoho Social's intuitive scheduling features most, as they streamline posting across platforms like Instagram, LinkedIn, and TikTok from one dashboard."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7140711)

Mervyn Angelo A.

Manager

> "Some advanced reporting and collaboration features are locked behind higher-tier plans, which makes scaling expensive."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129353)

RK

Ranjith K.

Digital Marketer

> "With Zoho, we now post regularly on TikTok without extra effort, and our activity has improved a lot. If you want one tool to manage multiple platforms with strong..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7128515)

Adam A.

Director and CEO

> "The post dashboard is not that great, I would like to see a much broader statistics and also have a calendar view to view scheduled and published posts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6825791)

SHABBIR B.

DIRECTOR

> "My overall experience with Zoho Social has been good because it helps manage multiple social media accounts from one place, schedule posts easily, and track..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129676)

VR

Verified Reviewer

CEO

> "Task Management: It's fine for basic teamwork, but if you're looking for serious project management, this won't cut it. "

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7136597)

VR

Verified Reviewer

Marketing Director

> "From scheduling and publishing to analytics and team collaboration, everything you need to grow a brand online is packed into one platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Itumeleng M.

Founder and CEO

> "Doesnt have Instagram stories with trending audio so difficult to post to reels to Instagram."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7141021)

Timmy F.

Director, Deputy

> "The dashboard gives a great overview of the brand and the in-depth analytics are very thorough and useful to analyzer how all our social accounts are performing."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7063244)

VR

Verified Reviewer

Branch Head

> "Email marketing support is also limited, so you may need another tool for that."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7127553)

KR

Keshava R.

social media manager

> "It has streamlined our workflow significantly, especially the collaboration tools that allow our team to approve posts before they go live."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7128188)

Mauro R.

Business Architect

> "Maybe some features that it doesn't have; for example, I cannot use location tags with Instagram posts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6822536)

Mervyn Angelo A.

Manager

> "Scheduling posts across multiple social media platforms is simple, and the content calendar gives a clear visual overview of campaigns."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129353)

VR

Verified Reviewer

CEO

> "Some of the features are not intuitive. And I wish I could also customize posting times for each platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7011372)

VR

Verified Reviewer

Marketing Director

> "For a mission-driven organization like Lifabetics Win, where every dollar matters, this platform stretches your investment and multiplies your reach."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Omary R.

Digital Market

> "The app has a poor UI and consumes a lot of memory with no special features."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6840253)

RK

Ranjith K.

Digital Marketer

> "You can track performance, understand what works, and improve your content strategy based on real data."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7128515)

Lucy A.

Maine Coon Breeder

> "you can't add two accounts, I have two products and two separate facebook pages it would cost me a fortune just to add another facebook page"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6324799)

VR

Verified Reviewer

Creative Director

> "It simplifies managing multiple social media accounts, saves time with scheduling, and provides valuable insights into performance."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7028472)

VR

Verified Reviewer

Digital Marketing Manager

> "I also had issues with exporting reports in the correct timezone, and Instagram stats not exporting at all."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6616218)

VR

Verified Reviewer

Marketing Officer

> "Zoho Social has been dependable for daily posting, planning campaigns, and tracking performance."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7046159)

VR

Verified Reviewer

Digital Marketing Intern

> "We aren't able to post stories on insta with music, CTAs"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6808589)

VR

Verified Reviewer

Social Media Manager

> "It’s reliable, easy to use, and helps me stay organized when managing content across multiple platforms. While there are a few limitations with advanced features,..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129153)

PL

Pedro L.

It

> "Occasional glitches with post scheduling and limited integrations with other platforms can be frustrating."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6545514)

Ruby H.

Content Creator

> "Zoho social makes it super easy to schedule my content of course, but my favorite thing about Zoho is probably how I am able to track activity metrics and make..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6821134)

Amy F.

Virtual Executive Assistant

> "Possible the fact that the publish later feature is not available in the free version."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6840406)

Thabile M.

Head of Shared Services

> "Smart scheduling, great approvals plu our team picked it up quickly, and the difference it has made to how consistently we show up for our audience has been..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7144272)

VR

Verified Reviewer

Digital Marketing Intern

> "Multiple event aligning is not possible."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6808589)

AW

ABDUL W.

Digital Marketer

> "The scheduling feature, content calendar, and real-time monitoring make it easy to stay consistent and organized with posting."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

Eric S.

Owner

> "Sometimes, the posting hangs and you have to redo the post."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7043240)

AW

ABDUL W.

Digital Marketer

> "It’s a reliable and efficient tool for managing multiple social media accounts from a single platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

VR

Verified Reviewer

Digital Marketing

> "In my initial engagement with the platform, its interface felt a bit clunky navigating between different accounts and features."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6580075)

VR

Verified Reviewer

CEO

> "It’s great for keeping your brand’s voice steady and your posts consistent across different platforms, all from one spot."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7136597)

Ebony S. B.

CEO

> "The cost for more than one brand and some of the options don't add up to the value of the cost charged. "

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6401011)

MA

Michelle A.

Owner

> "It’s made managing my content so much easier, especially being able to post to both Instagram and TikTok from one place."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7145289)

VR

Verified Reviewer

Content Creator

> "It doesn't allow to put music or other in-built features of instagram stories."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6453822)

VR

Verified Reviewer

CEO

> "it's the best app for social media posts and for havin all social reports on one place, helps you to follow your progress"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7034275)

VR

Verified Reviewer

Associate

> "They wanted to install their own highly adaptable team management and social media synchronicity platform. And our cumulative experience was not very good,..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6015131)

VR

Verified Reviewer

Branch Head

> "It works well for scheduling posts and checking performance. But it still needs improvement in support, ease of use, and advanced features."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7127553)

BE

Bakka E.

Supply chain Officer

> "Expensive to purchase espeically if you need to use al the features because different packages have different features but the bset ones are expensive"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6637042)

CS

Christina S.

Area Director of Sales

> "Zoho Social has a post scheduling function that enable us to only release our posts when most of our audience are active to ensure the posts reaches a high number..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6544360)

SK

Stephen K.

Communications Director

> "I was left with the impression that if I was not using the entire Zoho Suite then Zoho Social was not meant for me as a user."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6754383)

Timmy F.

Director, Deputy

> "It can cost quite a lot extra to add this compared to competing services, also depending on the number of team members, but for smaller teams it's great."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7063244)

VR

Verified Reviewer

Founder

> "Unfortunately it is very confusing and I haven't figured out how to do integrate my Meta-Ad-Leads into my Zoho CRM yet."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6379325)

Roberta M. C.

Founder and Executive Director

> "It offers the ability to post to multiple social media platforms at one time, and it provides reports on the engagement of posts for each platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6663143)

Dr Jonny H.

Entrepreneur

> "It does not offer YouTube integration for, say, uploading Shorts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6443752)

VR

Verified Reviewer

Designer

> "Its scheduling and analytics tools are robust enough for daily management, though the interface and platform integrations could use modernization. While customer..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6716632)

Dwight O.

Majority Partner

> "Instagram integration didnt work correctly the first time for us and we are still dealing with issues with it"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6652203)

Patrick P.

CEO

> "The user-friendly interface and collaborative tools streamline our workflow, allowing us to focus on creating engaging content while maintaining a consistent and..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6467488)

Joshua K.

CEO

> "The mobile application isnt really as UI/UX friendly as the web version."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6685862)

Merlvine M.

Client Lead

> "Since the start of our trial, we have managed to serve our clients well as per their needs by sticking to preset content calendars - that has been a huge help to..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6849325)

AD

Anirudh D.

Audio design

> "The occasional glitches and bugs in the platform due to which sometimes the posts are not automatically posted, or published, needs to be fixed."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___5026356)

MM

Michele M.

Team Coordinator

> "Zoho Social is a robust social media management program that help post brand content which promote our business in real-time."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6879568)

VR

Verified Reviewer

Founder

> "setup was tough and i could not find any youtube video to help me out"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6451741)

Timmy F.

Director, Deputy

> "Being able to see exactly how many characters remain when writing a post for Twitter and Bluesky is a great help!"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7063244)

VR

Verified Reviewer

Commercial Operations Manager

> "Integration is not easy to go through, doesn't work with other systems"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6503747)

Gouthami K.

Marketing executive

> "What I like most about Zoho Social is its highly intuitive user interface, as it allows users to manage multiple social media accounts seamlessly."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6652102)

Sergio V.

CEO

> "The learning curve for new users can be a bit steep"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6399435)

VR

Verified Reviewer

Marketing Director

> "Scheduling posts feels effortless, analytics are clear and actionable, and onboarding new team members is quick."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Lee H.

Owner

> "The agency plan is a little more pricey then the rest."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6602002)

VR

Verified Reviewer

Marketing Director

> "You’re not just paying for software—you’re gaining a strategic partner that helps amplify your voice without the high cost of larger competitors."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Samantha B.

CEO Founder Life Coach

> "That I cant afford the addons like the CRM and stuff like that."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6417758)

VR

Verified Reviewer

Branch Head

> "It helps manage multiple social media accounts in one place."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7127553)

VR

Verified Reviewer

Owner

> "Even with tutorials, I still struggled with creating my email and following the metrics for the size of my photos."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6189990)

VR

Verified Reviewer

CEO

> "I really like how it handles content planning and keeps track of engagement and performance."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7136597)

MK

Mariam K.

Director

> "Competitive feature does not work as how the vendor promises about it and the tool loads so slowly when you have made more posts, it will load faster when you are..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___4305067)

[View Reviews](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

## User interface

[TapClicks](https://www.capterra.com/p/145227/TapClicks/)

4.27 (175)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

4.69 (3,419)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

TapClicks

16/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/145227/TapClicks/#features)

Zoho Social

Top features

36/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/159351/Zoho-Social/#features)

### Recognition

TapClicks is recognized as a top-rated tool in 1 Capterra Shortlist reports

Zoho Social is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

TapClicks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Social

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TapClicks

-   By TapClicks
-   Located in United States
-   Founded in 2009

Zoho Social

-   By Zoho
-   Located in United States
-   Founded in 1996

## Popular Comparisons

[TapClicks](https://www.capterra.com/p/145227/TapClicks/)[4.27 (175)](https://www.capterra.com/p/145227/TapClicks/reviews/)

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[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[4.69 (8,090)](https://www.capterra.com/p/177042/Google-Analytics/reviews/)

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4.0

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4.6

4.0

Ease of Use

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[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,419)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

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[Instagram](https://www.capterra.com/p/210721/Instagram/)[4.68 (5,164)](https://www.capterra.com/p/210721/Instagram/reviews/)

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4.7

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[TapClicks](https://www.capterra.com/p/145227/TapClicks/)[4.27 (175)](https://www.capterra.com/p/145227/TapClicks/reviews/)

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$599/month

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4.0

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4.0

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[View full comparison](https://www.capterra.com/compare/145227-171840/TapClicks-vs-HubSpot-Marketing)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,419)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

vs

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[4.57 (1,134)](https://www.capterra.com/p/210733/Snapchat/reviews/)

$15/month

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$5

4.5

Features

4.5

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/159351-210733/Zoho-Social-vs-Snapchat)

[TapClicks](https://www.capterra.com/p/145227/TapClicks/)[4.27 (175)](https://www.capterra.com/p/145227/TapClicks/reviews/)

vs

[Jungle Scout](https://www.capterra.com/p/249574/Jungle-Scout/)[4.67 (284)](https://www.capterra.com/p/249574/Jungle-Scout/reviews/)

$599/month

Price

$29/month

4.0

Features

4.5

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/145227-249574/TapClicks-vs-Jungle-Scout)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,419)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

vs

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)[4.43 (2,373)](https://www.capterra.com/p/213257/Facebook/reviews/)

$15/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159351-213257/Zoho-Social-vs-Facebook)

[TapClicks](https://www.capterra.com/p/145227/TapClicks/)[4.27 (175)](https://www.capterra.com/p/145227/TapClicks/reviews/)

vs

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$599/month

Price

$15/month

4.0

Features

4.5

4.0

Ease of Use

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[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,419)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

vs

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,228)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

$15/month

Price

$15/month

4.5

Features

4.4

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/159351-171840/Zoho-Social-vs-HubSpot-Marketing)

[TapClicks](https://www.capterra.com/p/145227/TapClicks/)[4.27 (175)](https://www.capterra.com/p/145227/TapClicks/reviews/)

vs

[Reportei](https://www.capterra.com/p/180418/Reportei/)[4.71 (241)](https://www.capterra.com/p/180418/Reportei/reviews/)

$599/month

Price

$24/month

4.0

Features

4.5

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/145227-180418/TapClicks-vs-Reportei)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,419)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

vs

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

$15/month

Price

$249/month

4.5

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/121701-159351/HootSuite-vs-Zoho-Social)

[TapClicks](https://www.capterra.com/p/145227/TapClicks/)[4.27 (175)](https://www.capterra.com/p/145227/TapClicks/reviews/)

vs

[Looker](https://www.capterra.com/p/169053/Looker/)[4.55 (282)](https://www.capterra.com/p/169053/Looker/reviews/)

$599/month

Price

$2000/month

4.0

Features

4.4

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/145227-169053/TapClicks-vs-Looker)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,419)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/)

$15/month

Price

$13/month

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-159351/MailChimp-vs-Zoho-Social)