---
title: "Compare Auvik vs NinjaOne 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare NinjaOne and Auvik based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/145245-184229/Auvik-vs-NinjaOne"
page_type: "comparison"
language: "en"
---

# NinjaOne vs Auvik Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NinjaOneAuvik2/4 selected

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[Auvik](https://www.capterra.com/p/145245/Auvik/)[4.7 (105)](https://www.capterra.com/p/145245/Auvik/reviews/)

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [298 reviews](#user-reviews)

Positive

289

Neutral

5

Negative

4

[## Auvik](https://www.capterra.com/p/145245/Auvik/)[4.7 (105)](https://www.capterra.com/p/145245/Auvik/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [105 reviews](#user-reviews)

Positive

101

Neutral

4

Negative

0

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,983 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Patch Management

4.4

Server Monitoring

4.7

Security Tools

4.3

Remote Access/Control

4.8

Real-Time Monitoring

4.6

63%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

4.6

Security Tools

NA

Remote Access/Control

4.4

Real-Time Monitoring

4.7

User satisfaction

User satisfaction

4.7

User reviews[298](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[105](https://www.capterra.com/p/145245/Auvik/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

MSPs of all sizes and internal IT teams in midsize to enterprise organizations.

Best for

Auvik helps IT teams streamline capacity by automating and simplifying network management, while protecting the business from network risk.

## User reviews

Pros & cons

JD

Josh D.

IT Support Engineer

> "The strong remote access tools, automation capabilities, alerting and responsive support make it a reliable solution for day-to-day IT operations. While some..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7180799)

BH

Bradley H.

Head of Managed Services

> "Originally we went with Atera for our primary RMM software, however we found some certain core fundamental features to be extremely painful (Script running,..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160504)

RW

Rich W.

Executive Director

> "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a local..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

JD

Josh D.

IT Support Engineer

> "Ticket management is well integrated and helps keep support work organised, while customer support is generally very responsive and helpful when issues do arise."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7180799)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

Bobby A.

Technical Support

> "Overall, our experience with NinjaOne has been very positive. Since moving over from Kaseya’s stack in February 2025, our team has had a much easier time..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

ET

Eldho T.

battery test tecnition

> "The HTML5-based user interface is highly responsive, allowing technicians to move quickly between dashboard"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7149593)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very simply,..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

BH

Bradley H.

Head of Managed Services

> "Ninja nails all the fundamentals perfectly, and then you get onto the more advanced features which are all thoughtful changes with MSP's pains are the forefront..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160504)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

DN

David N.

IT Operations Manager

> "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

DN

David N.

IT Operations Manager

> "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being of the..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations, such as..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

VR

Verified Reviewer

IT Solutions Architect

> "Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it”"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

Bobby A.

Technical Support

> "Remote access, ticket visibility, patching, and endpoint management are all easier to work with day to day."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact the..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

VR

Verified Reviewer

IT Solutions Architect

> "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

VR

Verified Reviewer

IT Solutions Architect

> "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor systems,..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour to reboot..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

RW

Rich W.

Executive Director

> "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has been a..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

TM

Tou M.

IT Technician

> "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

VR

Verified Reviewer

IT Solutions Architect

> "The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated lot of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

DN

David N.

IT Operations Manager

> "Patching works well and the device insights is super helpful for troubleshooting issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

VR

Verified Reviewer

IT Solutions Architect

> "The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

VR

Verified Reviewer

IT Solutions Architect

> "It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there to..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

KW

Kian W.

Support Engineer

> "The interface is clean, deployment is straightforward, and the automation tools save a lot of time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160458)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

JD

Josh D.

IT Support Engineer

> "Alerting is reliable and provides good visibility into issues before users report them."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7180799)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

Blake A.

IT Technician

> "The dashboard provides all the information needed, and it does not feel overwhelming at all."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7146434)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy sales..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and address..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

Bobby A.

Technical Support

> "There was a learning curve during the transition, but once we got comfortable with it, NinjaOne became a much better fit for how we work."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

TM

Tou M.

IT Technician

> "One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

VR

Verified Reviewer

IT Solutions Architect

> "It’s simply a great product that doesn’t get lost in trying to be every single product from every other vendor."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

AN

Afendi N.

Sales Director

> "Traffic analysis (TrafficInsights) has been invaluable for troubleshooting bandwidth complaints, and the automated config backups for..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___7149435)

AN

Afendi N.

Sales Director

> "Pricing is the biggest pain point — it is billed per managed device, which can add up quickly when managing large or dense networks, making..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___7149435)

AN

Afendi N.

Sales Director

> "That said, the time savings in troubleshooting, the reduction in after-hours emergency calls, and the professionalism it adds to our..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___7149435)

AN

Afendi N.

Sales Director

> "Reporting is functional but lacks the polish and flexibility we need for professional customer-facing reports — exporting and customising..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___7149435)

CS

Charles S.

Network Administrator

> "Integrated easily with ServiceNow and we can be more proactive on real time issues"

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___7160116)

VR

Verified Reviewer

Network Engineer

> "One of the concerns with Auvik is with the device credentials, more specifically SSH connections, as there are some CLI commands that do..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6855252)

TD

Tanmay D.

Systems Analyst

> "Auvik is an excellent cloud-based network monitoring tool that provides real-time visibility into network performance."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6679916)

HK

Hemin K.

Network Engineer

> "cli integration needs more improvement, the web interface for CLI doesn't support all required feature for network engineers"

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___7077142)

Harrison K.

Help Desk Manager

> "I like how Auvik can just find all network devices and suggest what they are/what they do before I tell it."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___7077447)

JL

Jason L.

Managing Partner

> "So the usefulness of Auvik is getting less every year."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___7143454)

LG

Lydia G.

Centralized Services Engineer

> "I love the topography map and its export abilities! And I very much love the resource library and training tools available, as well as the..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6802134)

LK

Lorenzo K.

Security Project Engineer

> "UI can be intimidating for new users, and lacks customization."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6747080)

JW

Josh W.

IT Professional

> "The map and document export for switches - saves tons of time for documentation."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6762654)

KR

Kerzell R.

Support Specialist

> "It can sometimes feel clunky, the UI needs some work, not always as intuitive as it could be."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6780474)

TD

Tanmay D.

Systems Analyst

> "The remote management capabilities and configuration backup features save time and enhance security."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6679916)

VR

Verified Reviewer

Special Operations

> "It also is nowhere close to set it and forget it type tool. But then again, that would defeat the purpose of what you are trying to..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6864637)

DB

David B.

Network Engineer

> "Its lightweight deployment and has plenty of awesome features like the remote access tool which I love."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6697136)

PE

Pete E.

Head of IT Services

> "Trying to locate where a data spike is originating from is tricky."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6700941)

DB

David B.

Network Engineer

> "It's not like other tools where you need to go through a month of training to understand it. As a MSP Network Engineer Auvik has helped me..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6697136)

IB

Ian B.

Prevent Manager

> "False alerts with the auvik collector create noise."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6701775)

DB

David B.

Network Engineer

> "I get those adds for Auvik saying sign up for a webinar and get a free Ubiquiti Switch and think dang, I wish I could sign up for that..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6697136)

PA

Pruteanu A.

Freelancer

> "The WMI login mechanism is especially odd in that it appears to remove valid logins from the list anytime a computer shuts down, making it..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___3342785)

VR

Verified Reviewer

Network Engineer

> "The network alerting and detailed insight into the network has been extremely helpful for preventative troubleshooting."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6855252)

VR

Verified Reviewer

MIS Director

> "It takes some work to get things in a place you want them to be and Auvik can be expensive."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___4715725)

JH

Josh H.

Sr Systems

> "They answered all of my questions, helped us through understanding all of our logs and where to configure our devices."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6825180)

PA

Pruteanu A.

Freelancer

> "We can now see what or who is creating the traffic when someone reports "the network is slow.""

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___3342785)

PC

Philippe C.

IT Director

> "It's great for fast troubleshooting and insight."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___7102273)

PA

Pruteanu A.

Freelancer

> "Unless you're following specific stories/use cases, navigating the UI is challenging."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___3342785)

IB

Ian B.

Prevent Manager

> "Auvik has solved a lot of monitoring issues that we were trying to centralize for a while before we started using."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6701775)

PA

Pruteanu A.

Freelancer

> "It isn't compatible with all network devices."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___3342785)

MS

Mark S.

Technology Coordinator

> "Of course the best overall feature is the timely and highly customizable alert setup."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6743813)

KM

Kevin M.

Global Information Technology Manager

> "Real time alerting has been something that we have done without in the past due to cost. "

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___2977964)

VR

Verified Reviewer

Network Engineer

> "Auvik does a great job in the discovery and mapping of the network infrastructure."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6855252)

KR

Kerzell R.

Support Specialist

> "It can sometimes feel clunky, the UI needs some work, not always as intuitive as it could be."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6780474)

RP

Russell P.

Biomedical Engineer II

> "The intuitive interface makes it easy to quickly see the health of the entire network."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___7004647)

VR

Verified Reviewer

Special Operations

> "It also is nowhere close to set it and forget it type tool. But then again, that would defeat the purpose of what you are trying to..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6864637)

EM

Eva M.

Analyst Helpdesk Level Two

> "clean, intuitive dashboards that make network monitoring straightforward. "

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6847852)

KR

Kerzell R.

Support Specialist

> "It can sometimes feel clunky, the UI needs some work, not always as intuitive as it could be."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6780474)

LG

Lydia G.

Centralized Services Engineer

> "I like that the tool is intuitive - it's user-friendly and has plenty of resources to help guide you when you're stuck."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___6802134)

PA

Pruteanu A.

Freelancer

> "The WMI login mechanism is especially odd in that it appears to remove valid logins from the list anytime a computer shuts down, making it..."

[See full review](https://www.capterra.com/p/145245/Auvik/#Capterra___3342785)

[View Reviews](https://www.capterra.com/p/145245/Auvik/reviews/)

## User interface

4.74 (298)

[Auvik](https://www.capterra.com/p/145245/Auvik/)

4.67 (105)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

NinjaOne

Top features

38/50

-   Access Controls/Permissions
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Autonomous Task Execution
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Cross-system Integration
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Disaster Recovery
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   ITIL Policy Compliance
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Multi-step Planning
-   Natural Language Interaction
-   Patch Management
-   Personalization and Recommendation
-   Proactive Assistance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Threat Detection
-   Ticket Management
-   Unified Communications Platform
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

Auvik

18/50

-   Access Controls/Permissions
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Autonomous Task Execution
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Cross-system Integration
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Disaster Recovery
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   ITIL Policy Compliance
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Multi-step Planning
-   Natural Language Interaction
-   Patch Management
-   Personalization and Recommendation
-   Proactive Assistance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Threat Detection
-   Ticket Management
-   Unified Communications Platform
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/145245/Auvik/#features)

### Recognition

No recognitions have been awarded to NinjaOne

No recognitions have been awarded to Auvik

### Deployment & support

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Auvik

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

Auvik

-   By Auvik Networks
-   Located in Canada
-   Founded in 2013

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